Crabtree & Evelyn Reviews | Glassdoor

Crabtree & Evelyn Reviews

Updated June 5, 2017
10 reviews

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5.0
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David Stern
1 Rating

10 Employee Reviews

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Pros
Cons
  • Bad upper management unorganised very last minute with any changes (in 11 reviews)

  • Very negative environment and very low pay (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Exciting future ahead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Research in Woodstock, CT
    Current Employee - Market Research in Woodstock, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crabtree & Evelyn full-time (Less than a year)

    Pros

    There is a lot of great things happening at C&E. I am a new employee and thrilled to be involved. My recruitment experience was fantastic--The team I met with was so nice, transparent and truly passionate about what they do at C&E. There is so much history at this company, and there are finally proper resources & talent to move the company forward. I am excited to be on the ground floor of the new Crabtree & Evelyn.

    Cons

    There are some temporary systems challenges, as it appears that they are in the process of moving from one system to another. That always brings up issues. Some of the processes could be automated more, but hopefully, the new technology will help them do that.

    Advice to Management

    Keep being transparent with your employees. When a company is growing and changing, there are always bumps in the road. Some employees can't handle that. Know that there is a committed and passionate employee base looking forward to what's to come. I love the direction and leadership of this company. Smart, committed and not compromising on quality.


  2. "Fun, beautiful environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales in Worthington, OH
    Current Employee - Part-time Sales in Worthington, OH
    Recommends
    Positive Outlook

    Pros

    Our store in Worthington, Ohio has a great manager,she is really on top of her game! Our store is beautiful, we have a great customer base you couldn't ask for more.

    Cons

    Typical retail issues, wages are ok, incentive contest for performance would be good, sometimes working holidays. Nothing really bad though.

    Advice to Management

    Incentives for performance is a suggestion, but for the most part we have a great store!!

    Crabtree & Evelyn Response

    Jun 16, 2016 – Sr. HR Specialist

    Thank you for your review! We are very pleased that you are so happy at Crabtree - having a great team makes all the difference. We are in the process of developing a new compensation program... More

  3. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Stamford, CT
    Current Employee - Assistant Store Manager in Stamford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crabtree & Evelyn full-time (Less than a year)

    Pros

    Some of the best reasons to work for the company Crabtree & Evelyn are they are very good to their employees, the products are wonderful and I learned a lot from being with the company in the short period of time I was there.

    Cons

    I have one con is that Crabtree & Evelyn closed at my location ( Stamford, CT) in the Stamford Town Center Mall and I only had three months with the company.

    Advice to Management

    Some advice to management is that you need to build one on one customer relationships with the customers and really get to know about the products so you can sell them and bring that client back. Also, you need to train your staff about the product knowledge so they can do the same.


  4. "I loved working for them!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Wilmington, NC
    Former Employee - Store Manager in Wilmington, NC
    Recommends
    Approves of CEO

    Pros

    Great support.
    Great discount
    Good benefits.
    Good training
    Wonderful products
    lots of information and support to help managers lead and boost their teams.

    Cons

    It is retail so you have to work a lot around the holidays but the company does try its best to make it up to you.


  5. "Nice place to get management experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crabtree & Evelyn full-time (More than 5 years)

    Pros

    Flexible schedule, nice incentive program based on sales targets, beautiful product.

    Cons

    No room to move up.

    Advice to Management

    Higher up management could be more proactive in hiring.

    Crabtree & Evelyn Response

    Jan 19, 2017 – Sr. HR Specialist

    Thanks for posting a review. I am happy to hear you are enjoying your experience with us. I would be interested in learning more about you not feeling there is room for advancement. Please feel... More


  6. "Sales Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible, Good Pay, and Amazing work environment! I love the lotions and the the company gives us a generous discount. Colorful and playful interior so you never get bored. Company also have great benefits!

    Cons

    I do not have any cons. Would recommend to teens, and college students to work here! Great part-time job

    Crabtree & Evelyn Response

    Dec 12, 2016 – Sr. HR Specialist

    Thank you for your review. We are so glad to hear you have had such a great experience with us!


  7. "Brand Ambassador-PT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Teamwork
    Friendly
    Great Work Environment
    Great Brand and Product

    Cons

    Difficult to gain more hours to work

    Crabtree & Evelyn Response

    Nov 16, 2016 – Sr. HR Specialist

    Thank you for your review. We agree that we have a great work environment and product. It is unfortunate we were not able to offer you more hours to work. We strive to schedule staff based on... More

  8. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    WONDERFUL ATMOSPHERE. Great managemen. Fun and cute job

    Cons

    Salary could be a bit better


  9. "Nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Ambassador in London, England (UK)
    Former Employee - Brand Ambassador in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Crabtree & Evelyn (Less than a year)

    Pros

    nice company to work for

    Cons

    redundancy after one year of work


  10. "I learned a lot about running a successful business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    great people, great discount on beautiful products.

    Cons

    payroll is slim with a lot of expectation to deliver sales and tasks and training.

    Advice to Management

    spend more time in the stores.


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