Cracker Barrel Reviews | Glassdoor

Cracker Barrel Reviews

Updated February 14, 2019
2,855 reviews

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3.2
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Cracker Barrel President & CEO Sandra B. Cochran
Sandra B. Cochran
907 Ratings

Employee Reviews

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Pros
  • "Flexible schedule, fair wages and people I work with are awesome" (in 150 reviews)

  • "The job has flexible hours and is easy to do while being in school" (in 105 reviews)

Cons
  • "Poor hours, no work life balance" (in 61 reviews)

  • "Long hours without breaks, food prices were low so tips were low" (in 113 reviews)

More Pros and Cons

  1. Featured Review

    "Awesome place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Associate in Danville, KY
    Current Employee - Retail Associate in Danville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel part-time (Less than a year)

    Pros

    Great people. Generous discounts for employees. Flexible work schedule. Professional Management.

    Cons

    Nothing at all in this regards.


  2. Helpful (1)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel full-time

    Pros

    Good company benefits. Stable company.

    Cons

    No on-site gym or cafeteria.

  3. "Great place to work but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Cracker Barrel full-time (More than 8 years)

    Pros

    Bonuses based off of performance.

    Cons

    Work life balance is terrible.
    If you move up in the company from an hourly employee to manager, external managers hired 2 years ago will still make more than you.


  4. "Nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cracker Barrel full-time (More than 3 years)

    Pros

    Nice coworkers
    No tipping out
    Flexible schedule

    Cons

    Mangers play favorites
    Lame hours


  5. "Gets the job done"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server

    I have been working at Cracker Barrel full-time (More than a year)

    Pros

    I make 10 dollars a hour on a slow day and 13-16 on a good day, weekends you can work 8 hours and go home with 150

    Cons

    Teamwork is some bull. Bla


  6. "Family values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel full-time (More than 5 years)

    Pros

    I work at Cracker Barrel because it is a people-centered company. The mission is “Pleasing People” and you can tell that in our culture. We believe in hard work, honesty, kindness, serving others.

    Cons

    Restaurant industry in general is tough.


  7. "You have to have a lot of patience and understanding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host/Hostess in Greenville, NC
    Current Employee - Host/Hostess in Greenville, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cracker Barrel part-time (Less than a year)

    Pros

    The people are amazing, the regulars are sweet, 35% discount and you get regular raises.

    Cons

    The uniforms are really strict and scheduling gets confusing.

  8. "To assist running a 3 million dollar restaurant effectively while leading a team of 180 people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader
    Current Employee - Shift Leader
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cracker Barrel part-time (More than 8 years)

    Pros

    I’ve been with Cracker Barrel for 9 years, it’s grown a lot as a company. It’s not a terrible place to work, it’s values are pretty good and if lead by a good GM it’s the most effective system I’ve ever seen, in Cracker Barrel’s eyes, but if you follow their standards, Guiding Principles and Absolutes it’s pretty easy to catch on.

    Cons

    Just like with any other job there will be negatives, but it’s nothing to unmanageable or painstakingly hard.

    Advice to Management

    You are a 7 billion dollar company, send some help to the stores when needed. And upgrade the systems in store. They’re all old and we can do better.


  9. "Great people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Palm Bay, FL
    Former Employee - Cashier in Palm Bay, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cracker Barrel part-time (More than a year)

    Pros

    Awesome coworkers
    Atmosphere is fast paced
    food was good

    Cons

    pay
    hours
    location
    travel time
    no benefits in first year


  10. "Great Serving Job for a Student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Orlando, FL
    Current Employee - Server in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cracker Barrel part-time (More than 5 years)

    Pros

    The managers are very caring of all their employees as much as possible. Very flexible with hours and shifts.

    Cons

    Seems pretty much anyone can get hired and pretty much no one gets fired so this means you end up working with pretty toxic and irresponsible people.

    Advice to Management

    Standardize expectations of all employee more and be willing to get rid of employees that consistently show up an hour late.