Cracker Barrel Reviews | Glassdoor

Cracker Barrel Reviews

Updated December 17, 2018
2,788 reviews

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3.2
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Cracker Barrel President & CEO Sandra B. Cochran
Sandra B. Cochran
891 Ratings

Employee Reviews

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Pros
  • "Flexible schedule, good benefit, newly renovated campus" (in 171 reviews)

  • "The job has flexible hours and is easy to do while being in school" (in 102 reviews)

Cons
  • "Poor hours, no work life balance" (in 60 reviews)

  • "Long hours without breaks, food prices were low so tips were low" (in 111 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel part-time (Less than a year)

    Pros

    As a server, I make around $4/hour, plus tips. I average $16/hour here. I get along with most of my managers and coworkers.

    Cons

    Everyone has to work on Thanksgiving to make it fair, and if it's busy when you are supposed to go home, you may end up spending about an extra hour at work.


  2. "Prep cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prep Cook in Hagerstown, MD
    Current Employee - Prep Cook in Hagerstown, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel part-time

    Pros

    Friendly environment, you get encouraged,

    Cons

    Can't get health insurance for a year

  3. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Easy money, Fun and Fast pace

    Cons

    Not enough hours, can only have four tables at a time.


  4. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Medford, OR
    Current Employee - Food Server in Medford, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel full-time (Less than a year)

    Pros

    We are a new store I love it so far hope it stays this way

    Cons

    None yet hope it stays that way

    Advice to Management

    Keep being kind to us I work better when treated kindly


  5. "Good training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Chesapeake, VA
    Former Employee - Server in Chesapeake, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cracker Barrel part-time (More than a year)

    Pros

    It’s a great place to learn how to serve. They teach you everything you need to know & treat you like part of the family.

    Cons

    Weekends are just about the only guaranteed money. Mandatory holiday & bad weather shifts.

    Advice to Management

    It’s okay to shut down the store sometimes in emergencies. Demanding that workers risk their lives for hectic, unpredictable shifts is crazy.


  6. "Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cracker Barrel part-time

    Pros

    easy job, relaxed work environment

    Cons

    management sometimes hard to talk to


  7. "Good job for high school/college students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cracker Barrel part-time (More than 3 years)

    Pros

    Flexible, did not have to share tips, company is very organized and can transfer to restaurants around the country

    Cons

    A LOT of rules, not so bad, but they are strict on uniforms and whatnot

    Advice to Management

    Some managers can have a little attitude, try to mitigate this

  8. "Cracker Barrell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Cracker Barrel full-time (More than 5 years)

    Pros

    Pay is good and bonus structure is good

    Cons

    Work hours and lack of work life balance


  9. "You're Trying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cracker Barrel part-time (More than 5 years)

    Pros

    Coworkers are wonderful, no coupons for people to haggle over

    Cons

    Advancement is difficult and how to do so is hardly communicated at all, never mind offered; strict limits on wages and hours passed down from home office make it difficult for even the kindest and most diligent managers to hold onto employees


  10. "stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Grill Cook in Mansfield, OH
    Former Employee - Grill Cook in Mansfield, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cracker Barrel (More than 5 years)

    Pros

    they have a good training program to help with success.

    Cons

    there are often many "clicks" and like in a school setting, if you aren't in the group, you aren't treated the same.

    Advice to Management

    make the percentage of deversity more even. the stores i worked at were all roughly 90/10 caucasian.