Cracker Barrel Reviews | Glassdoor

Cracker Barrel Reviews

Updated February 21, 2017
1,782 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Approve of CEO
Cracker Barrel President & CEO Sandra B. Cochran
Sandra B. Cochran
541 Ratings

1,782 Employee Reviews

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Pros
  • I get a decently flexible schedule (in 97 reviews)

  • Great company with great values and flexible hours (in 69 reviews)

Cons
  • Work life balance is challenging (in 44 reviews)

  • Long hours with the shifts being anywhere from 5am until 1am make it tough to have any outside life (in 79 reviews)

More Pros and Cons

  1. Featured Review

    "Regional HR Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Human Resources Manager in Miami, FL
    Current Employee - Regional Human Resources Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel full-time (Less than a year)

    Pros

    I have been working for Cracker Barrel for 6 months and I am extremely happy that I joined the team. This company strives for excellence through their people. They mean what they say and they say what they mean. You can’t ask for anything more from your employer. We continue to expand our demographics which will provide more opportunities for growth.

    Cons

    In efforts to expand our brand, be sure not to lose focus on our people.

    Advice to Management

    Continue to lead us through todays challenges with inspiration, appreciation and dedication without compromising our brand, the guest experience, and most importantly the employee experience.


  2. "Retail Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cracker Barrel part-time

    Pros

    Working with Cracker Barrel was enjoyable. My coworkers were great and the management was fair and honest.

    Cons

    The shifts were too short for retail.

    Advice to Management

    Hire less people if it means more hours for current employees.

    Cracker Barrel Response

    Feb 22, 2017 – Manager, Talent Acquistion

    Thank you for your response, we would love to hear more. Please complete the employee survey that is open now.


  3. "Cracker Barrel Retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in North Myrtle Beach, Horry, SC
    Current Employee - Retail Sales Associate in North Myrtle Beach, Horry, SC

    I have been working at Cracker Barrel full-time (Less than a year)

    Pros

    The people are great, management encourages you to fulfill your true potential.

    Cons

    There are strict time limits on the par program and the pay could be better.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Trainer/Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cracker Barrel full-time (More than 3 years)

    Pros

    They arrive to uphold there core values from the time you walk in until you leave. There one way, the Crackerbarrel way makes it easy to focus on what is important, the guest.

    Cons

    They have a great foundation that makes you feel like you are really part of something great, they just need to follow thru more, and not forget what they stand for: Family.

    Advice to Management

    Practice what you preach. It is hard to uphold the standards taught when the majority of your leaders are incompetent and unable to lead by example.


  6. "Overall nice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Server in Bremen, GA
    Current Employee - Server in Bremen, GA

    I have been working at Cracker Barrel part-time (More than 3 years)

    Pros

    You get a good discount and it's fun. It's usually pretty busy and you tend to make pretty good tips.

    Cons

    The management is pretty bad. Sometimes grill can't keep up with the volume of business so ticket times run very high.


  7. "dishwasher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dishwasher/Busboy in Berea, KY
    Current Employee - Dishwasher/Busboy in Berea, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cracker Barrel part-time (More than 8 years)

    Pros

    People are friendly. There is always something to be done. Pay is pretty good. You can pick your own schedule.

    Cons

    Some of the work is heavy lifting. You have to do your share of the work that needs to be done.

    Advice to Management

    Allow most experienced people who have been there longer get the hours when labor needs to be cut back always.


  8. "Great, growing company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Lebanon, TN
    Current Employee - Manager in Lebanon, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel full-time (More than 3 years)

    Pros

    Great brand, room for growth

    Cons

    401k and vacation could be improved

    Cracker Barrel Response

    Feb 22, 2017 – Manager, Talent Acquistion

    Thank you for taking the time to submit a review. I will pass your comments on to our benefits team. Please also consider filling out the employee opinion survey and let your voice be heard even ... More


  9. "I don't want to work here anymore."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Cracker Barrel part-time

    Pros

    The work is relatively basic and simple.

    Cons

    not enough hours
    the tips and sections can be kind of ridiculous sometimes

    Advice to Management

    Treat your employees better, especially the good ones.

    Cracker Barrel Response

    Feb 22, 2017 – Manager, Talent Acquistion

    I am so sorry to hear that your experience isn't what you are looking for. We would love the chance to turn it around and answer your concerns. Please contact your employee relations rep on the ... More


  10. "Grill cook"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Cracker Barrel full-time

    Pros

    Opportunity for hours.
    Opportunity to make friends.
    Opportunity to to grow into multiple positions if you put in the work to learn.

    Cons

    People call in a lot and you get asked to cover shifts all the time, even on days you're not at work.
    Low pay for amount of hours you work.
    Stressful work environment because of extensive menu.

    Advice to Management

    Pay your employees better and update your stores to make it friendly to employees. My store is completely outdated and trying to complete simple tasks are difficult because of what we have to work with.

    Cracker Barrel Response

    Feb 22, 2017 – Manager, Talent Acquistion

    We would love to hear more. One of Danny's guiding principles was that our team would have the tools they needed to serve the guest without any added stress. If that is not happening for you please ... More


  11. "Waiting Tables is Difficult Anywhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Tewksbury, MA
    Former Employee - Server in Tewksbury, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Cracker Barrel part-time (Less than a year)

    Pros

    -Extensive training makes you feel prepared
    -Monthly testing of new food products
    -Employee discount

    Cons

    -Cheap meals and no alcohol means low tips
    -Expected to turn tables quickly (sometimes unreasonably quick)



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