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    Cracker Barrel Reviews

    Updated August 21, 2017
    2,049 reviews

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    Full-timePart-time
    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Cracker Barrel President & CEO Sandra B. Cochran
    Sandra B. Cochran
    628 Ratings

    2,049 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • Relatively flexible schedule for students (in 131 reviews)

    • Expect flexible hours with a lot of job security (in 80 reviews)

    Cons

    • The work life balance isn't ideal (in 46 reviews)

    • It takes a toll working such long hours (in 92 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (7)

      "Fulfilling and challenging"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - District Manager in McKinney, TX
      Current Employee - District Manager in McKinney, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Cracker Barrel full-time (More than 10 years)

      Pros

      Full liberty to execute and support systems. Always looking for innovative way to deliver the brand. Diverse senior leadership. Looking to grow the brand beyond the usual growth.

      Cons

      Lots to do all the time. At times the activities are coming Mile a minute. Have to stay alert and responsive .

      Advice to Management

      Stay transparent

    2. "District Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - District Manager in Atlanta, GA
      Current Employee - District Manager in Atlanta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Cracker Barrel full-time (Less than a year)

      Pros

      Strong brand with amazing pride driven individuals that stay true to the company's vision. Great group of people that motivate, support, & inspire one another.

      Cons

      Adapt quicker to changing environment.

      Cracker Barrel Response

      Aug 22, 2017 – Talent Acquisition

      Thanks for the great 5-star review! We work very hard to ensure that our team shares common goals and supports one another in order to ensure our customers receive exceptional service. Thanks... More

      3. Join the Cracker Barrel team
      See Our Latest Jobs

    3. "Always deliver on what they say they will!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Cracker Barrel full-time (More than 10 years)

      Pros

      Hi integrity, great quality, and outstanding core values. Hard work but very rewarding. Compensation too notch.

      Cons

      Long hard hours and labor is tight. Busiest times (weekends/night/holiday) not the best for personal life but the business we're in.

      Advice to Management

      Invest in more hourly labor to minimize staffing gaps and allow more support to drive experience and traffic.

      Cracker Barrel Response

      Aug 14, 2017 – Talent Acquisition

      Thanks for the thoughtful review and 5-star rating! We appreciate your insight and will make sure it's heard internally.

    4. "serve"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Cracker Barrel part-time

      Pros

      Flexible hours; family environment; restaurant does not offer alcohol

      Cons

      Menu is too simple

      Advice to Management

      Need to enforce teamwork

      Cracker Barrel Response

      Aug 14, 2017 – Talent Acquisition

      We agree that teamwork is very important to our success and will continue to champion that internally. Keep up the good work!

    5. Helpful (1)

      "Shift leader"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Cracker Barrel full-time

      Pros

      Great work inverment feel a like family

      Cons

      Not always enough hours. Needs to have an assistant manager for retail

      Advice to Management

      Give the retail manager a fulltime shiftleader

    6. "Server trainer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Concord, NC
      Current Employee - Anonymous Employee in Concord, NC
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Cracker Barrel full-time (More than 5 years)

      Pros

      Great co workers and flexible hours.

      Cons

      Management doesn't have a clue. They work hourly positions instead of managing the entire restaurant and they have people in those positions. Just won't let them do the job! It's so frustrating.

      Cracker Barrel Response

      Aug 10, 2017 – Talent Acquisition

      Thanks for being part of our family. We're glad that you've been able to enjoy our flexible scheduling. Ensuring that all of our guests have a second-to-none experience requires teamwork from... More

    7. "Dish washer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Dishwasher in Lafayette, IN
      Current Employee - Dishwasher in Lafayette, IN
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at Cracker Barrel part-time (More than a year)

      Pros

      They would be working with the employees

      Cons

      Thowing dishes into the sink

      Advice to Management

      Handle the guy that was throwing the dishes

    8. Helpful (1)

      "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Server in East Ridge, TN
      Current Employee - Server in East Ridge, TN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Cracker Barrel part-time (More than a year)

      Pros

      Works with your schedule, especially if you're a student

      Cons

      Some of the managers can be pushovers, but that's how it is everywhere.

      Cracker Barrel Response

      Aug 7, 2017 – Talent Acquisition

      Thanks for the great feedback - keep up the good work :)

    9. "Not the company it used to be"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Alpharetta, GA
      Current Employee - Anonymous Employee in Alpharetta, GA
      Doesn't Recommend
      Negative Outlook

      I have been working at Cracker Barrel part-time

      Pros

      Training program is good, when they can keep an Employment Training Coordinator. Turnover for management and ETCs quite high.

      Cons

      Unqualified managers, unprofessional behavior, low on benefits. This company standards have lowered and seems to have gone through a re-organization since I started working here years ago. This speaks to the fact the corporation is struggling and won't remain viable after the baby boomer and elderly population stops coming. We've been through so many general managers in just a couple years and it seems apparent the Alpharetta store will be closing soon, even though no communication or notice is being given to employees regarding this.

      Advice to Management

      This company has gone downhill. Qualified managers need to be in a corporate position in order to get anything done or make a difference. If you are a good manager, you'll be happier somewhere else. If you are just starting out, this might be the place (Cracker Barrel used to be known for hiring managers mostly from within and especially for their highly-paid and highly-experienced general manager positions)

    10. "A great place with an unlimited future"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Cracker Barrel full-time (More than a year)

      Pros

      As a host, the managers make you feel good about working there and make the job fun. My co-workers were great and we always had a blast.

      Cons

      I really didn't have any bad experiences while working there. My co-workers and my managers made it a good working environment.

      Advice to Management

      Keep up the good work. I would recommend anyone looking at starting in the workforce to apply and hope you get a chance to work there.

      Cracker Barrel Response

      Aug 7, 2017 – Talent Acquisition

      We agree - the opportunities at Cracker Barrel ARE unlimited! We love to cross train our employees and help them to achieve their career goals :) Thanks for the feedback!!

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