Cracker Barrel Reviews | Glassdoor

Cracker Barrel Reviews

Updated June 18, 2018
2,536 reviews

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3.3
StarStarStarStarStar
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Approve of CEO
Cracker Barrel President & CEO Sandra B. Cochran
Sandra B. Cochran
804 Ratings

2,536 Employee Reviews

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Pros
  • "flexible schedule & nice environment" (in 140 reviews)

  • "The job has flexible hours and is easy to do while being in school" (in 97 reviews)

Cons
  • "Poor hours, no work life balance" (in 59 reviews)

  • "Long hours without breaks, food prices were low so tips were low" (in 110 reviews)

More Pros and Cons

  1. Helpful (1)

    "Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host in Clinton, NJ
    Current Employee - Host in Clinton, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel part-time (Less than a year)

    Pros

    Pay
    Friendliness
    Community
    Always something to do

    Cons

    Long periods of standing and walking
    Not a lot of hours
    Checking bathrooms


  2. "Prep cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prep Cook in Hartselle, AL
    Former Employee - Prep Cook in Hartselle, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cracker Barrel full-time (More than a year)

    Pros

    They pay really good they care about the employees their are alot of good benefits of working there

    Cons

    Don't really have any complaint about them

    Advice to Management

    Keep up the good work

    Cracker Barrel Response

    Jun 17, 2018 – Talent Acquisition

    Thanks for the positive review!

  3. "Day in the life of a cracker barrel worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cracker Barrel part-time

    Pros

    Great discount, liked working with most of the people, the other managers other than the general manager was great to work with, and felt like I was part of a family.

    Cons

    The general manager was not the greatest person to speak to in general.

    Advice to Management

    Learn how to speak to your employees.

    Cracker Barrel Response

    Jun 17, 2018 – Talent Acquisition

    We're so glad that you felt you were part of our family :)


  4. "Hourly"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great for part time hours.

    Cons

    Unsteady schedule, and showing favorites

    Advice to Management

    Remember this is team players.

    Cracker Barrel Response

    Jun 17, 2018 – Talent Acquisition

    We're glad that you've been able to take advantage of our flexible scheduling. At Cracker Barrel, we work hard to foster a team environment, in which everyone plays a vital part of the team.... More


  5. "Prep cook"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The employees and managers are good people they make you feel comfortable

    Cons

    It is not enough employees to work the shifts there

    Cracker Barrel Response

    Jun 17, 2018 – Talent Acquisition

    Thanks for the five-star review!


  6. "CB is awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - North Carolina Waitress in Hickory, NC
    Current Employee - North Carolina Waitress in Hickory, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel full-time (More than a year)

    Pros

    Managers, Money, clean, fun, guest

    Cons

    Getting wrote up with a Dr note

    Advice to Management

    Awesome job

    Cracker Barrel Response

    Jun 7, 2018 – Talent Acquisition

    Thanks for the five-star review!


  7. "N/a"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cracker Barrel full-time

    Pros

    Honest trustworthy nice friendly

    Cons

    Cold busy crowded small alot

  8. "not too horrible, could improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host
    Former Employee - Host
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cracker Barrel part-time (More than a year)

    Pros

    decent pay for entry level, good coworkers

    Cons

    Poor management, constantly call to get you to come in on your day off

    Advice to Management

    back up employees


  9. "Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host/Hostess
    Current Employee - Host/Hostess
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cracker Barrel part-time (Less than a year)

    Pros

    Flexible with hours, good entry-level as they will hire anyone, fun team of hostesses, good orientation process welcomes new employees, great chances for raises and cross-training

    Cons

    Management yells often and makes many threats, holidays are mandatory work days meaning if you call out you are fired, servers are often very rude, go as many as 8 hours with no break at all and often required to stay late after shift, I received no on the floor training only watched some videos and was made to work immediately, lots of rude customers, made to bus off every server's table and never tipped out for helping but are yelled at if tables are not clean

    Advice to Management

    Being rude does not help us do our job better. We will do it best if you trust that we are able to seat people effectively without trying to interfere and tell us to do things we can't/shouldn't do. Also, either pay someone to bus tables or consider a tip pool because hostesses are forced to bus as well as seat and no server ever offers to help or tip out at all.


  10. "Extremely busy .No teamwork and trainer's don't train you have to figure everything out on your own"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in Mount Juliet, TN
    Current Employee - Line Cook in Mount Juliet, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cracker Barrel full-time (More than a year)

    Pros

    Great money . Nothing else really

    Cons

    To many kids work there and Management is garbage

    Advice to Management

    Needs to work together.Stop being friends with employees to much favoritism

    Cracker Barrel Response

    Jun 17, 2018 – Talent Acquisition

    We appreciate the insight and apologies that you're experience hasn't been positive. Please connect with Field HR so we can help to solve any issues you're experiencing.


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