Cracker Barrel Reviews | Glassdoor

Cracker Barrel Reviews

Updated August 21, 2017
2,049 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Cracker Barrel President & CEO Sandra B. Cochran
Sandra B. Cochran
628 Ratings

2,049 Employee Reviews

Sort: PopularRatingDate

Pros
  • Relatively flexible schedule for students (in 131 reviews)

  • Expect flexible hours with a lot of job security (in 80 reviews)

Cons
  • The work life balance isn't ideal (in 46 reviews)

  • It takes a toll working such long hours (in 92 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Fulfilling and challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in McKinney, TX
    Current Employee - District Manager in McKinney, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel full-time (More than 10 years)

    Pros

    Full liberty to execute and support systems. Always looking for innovative way to deliver the brand. Diverse senior leadership. Looking to grow the brand beyond the usual growth.

    Cons

    Lots to do all the time. At times the activities are coming Mile a minute. Have to stay alert and responsive .

    Advice to Management

    Stay transparent


  2. "District Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Atlanta, GA
    Current Employee - District Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel full-time (Less than a year)

    Pros

    Strong brand with amazing pride driven individuals that stay true to the company's vision. Great group of people that motivate, support, & inspire one another.

    Cons

    Adapt quicker to changing environment.

    Cracker Barrel Response

    Aug 22, 2017 – Talent Acquisition

    Thanks for the great 5-star review! We work very hard to ensure that our team shares common goals and supports one another in order to ensure our customers receive exceptional service. Thanks... More

  3. "Always deliver on what they say they will!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel full-time (More than 10 years)

    Pros

    Hi integrity, great quality, and outstanding core values. Hard work but very rewarding. Compensation too notch.

    Cons

    Long hard hours and labor is tight. Busiest times (weekends/night/holiday) not the best for personal life but the business we're in.

    Advice to Management

    Invest in more hourly labor to minimize staffing gaps and allow more support to drive experience and traffic.

    Cracker Barrel Response

    Aug 14, 2017 – Talent Acquisition

    Thanks for the thoughtful review and 5-star rating! We appreciate your insight and will make sure it's heard internally.


  4. "serve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cracker Barrel part-time

    Pros

    Flexible hours; family environment; restaurant does not offer alcohol

    Cons

    Menu is too simple

    Advice to Management

    Need to enforce teamwork

    Cracker Barrel Response

    Aug 14, 2017 – Talent Acquisition

    We agree that teamwork is very important to our success and will continue to champion that internally. Keep up the good work!


  5. Helpful (1)

    "Shift leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cracker Barrel full-time

    Pros

    Great work inverment feel a like family

    Cons

    Not always enough hours. Needs to have an assistant manager for retail

    Advice to Management

    Give the retail manager a fulltime shiftleader


  6. "Server trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Concord, NC
    Current Employee - Anonymous Employee in Concord, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cracker Barrel full-time (More than 5 years)

    Pros

    Great co workers and flexible hours.

    Cons

    Management doesn't have a clue. They work hourly positions instead of managing the entire restaurant and they have people in those positions. Just won't let them do the job! It's so frustrating.

    Cracker Barrel Response

    Aug 10, 2017 – Talent Acquisition

    Thanks for being part of our family. We're glad that you've been able to enjoy our flexible scheduling. Ensuring that all of our guests have a second-to-none experience requires teamwork from... More


  7. "Dish washer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dishwasher in Lafayette, IN
    Current Employee - Dishwasher in Lafayette, IN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel part-time (More than a year)

    Pros

    They would be working with the employees

    Cons

    Thowing dishes into the sink

    Advice to Management

    Handle the guy that was throwing the dishes

  8. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in East Ridge, TN
    Current Employee - Server in East Ridge, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel part-time (More than a year)

    Pros

    Works with your schedule, especially if you're a student

    Cons

    Some of the managers can be pushovers, but that's how it is everywhere.

    Cracker Barrel Response

    Aug 7, 2017 – Talent Acquisition

    Thanks for the great feedback - keep up the good work :)


  9. "Not the company it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook

    I have been working at Cracker Barrel part-time

    Pros

    Training program is good, when they can keep an Employment Training Coordinator. Turnover for management and ETCs quite high.

    Cons

    Unqualified managers, unprofessional behavior, low on benefits. This company standards have lowered and seems to have gone through a re-organization since I started working here years ago. This speaks to the fact the corporation is struggling and won't remain viable after the baby boomer and elderly population stops coming. We've been through so many general managers in just a couple years and it seems apparent the Alpharetta store will be closing soon, even though no communication or notice is being given to employees regarding this.

    Advice to Management

    This company has gone downhill. Qualified managers need to be in a corporate position in order to get anything done or make a difference. If you are a good manager, you'll be happier somewhere else. If you are just starting out, this might be the place (Cracker Barrel used to be known for hiring managers mostly from within and especially for their highly-paid and highly-experienced general manager positions)


  10. "A great place with an unlimited future"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cracker Barrel full-time (More than a year)

    Pros

    As a host, the managers make you feel good about working there and make the job fun. My co-workers were great and we always had a blast.

    Cons

    I really didn't have any bad experiences while working there. My co-workers and my managers made it a good working environment.

    Advice to Management

    Keep up the good work. I would recommend anyone looking at starting in the workforce to apply and hope you get a chance to work there.

    Cracker Barrel Response

    Aug 7, 2017 – Talent Acquisition

    We agree - the opportunities at Cracker Barrel ARE unlimited! We love to cross train our employees and help them to achieve their career goals :) Thanks for the feedback!!


Showing 2,049 of 2,053 reviews
Reset Filters