Cracker Barrel Reviews | Glassdoor

Cracker Barrel Reviews

Updated September 22, 2018
2,687 reviews

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3.2
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Approve of CEO
Cracker Barrel President & CEO Sandra B. Cochran
Sandra B. Cochran
855 Ratings

2,687 Employee Reviews

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Pros
  • "Flexible schedule, good benefit, newly renovated campus" (in 143 reviews)

  • "The job has flexible hours and is easy to do while being in school" (in 98 reviews)

Cons
  • "Poor hours, no work life balance" (in 59 reviews)

  • "Long hours without breaks, food prices were low so tips were low" (in 111 reviews)

More Pros and Cons

  1. Helpful (1)

    "It was fun amd easy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Chattanooga, TN
    Former Employee - Server in Chattanooga, TN

    I worked at Cracker Barrel full-time (More than a year)

    Pros

    Employee discount and paid vacation

    Cons

    All the videos on the computer.

    Advice to Management

    Could use more trustworthy manager period.


  2. "Dependable Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Kingsland, GA
    Current Employee - Server/Bartender in Kingsland, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cracker Barrel part-time (More than 3 years)

    Pros

    If you work hard and communicate with the GM you’ll “generally” get the shifts that work best for you. At our location the managers and GM have all been there many years, they’re friendly and do their best to create a family amongst us all. Day shift makes great money and if you have a great attitude your tips hit about 20%.

    Cons

    It’s a tight fit on the line, the plates are HEAVY, no tray stands, and the lazy servers know the hard working ones will pick up the slack because we know it’s not just the atmosphere at my table that effects my tip it’s your table too.

    Advice to Management

    Continue to care and show you’ll do anything we are required to do.

  3. "Server"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cracker Barrel part-time

    Pros

    Good coworkers and friendly customers. Good tips for the most part.

    Cons

    Can end up doing side work, etc in the restaurant hours after your shift ends.


  4. "Fast Pace, Rude Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter
    Current Employee - Server/Waiter
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cracker Barrel part-time (More than a year)

    Pros

    Good Tips, flexible schedules, good company morals

    Cons

    black out dates for taking time off, demanding management,


  5. "Associate manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager in El Paso, TX
    Former Employee - Associate Manager in El Paso, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cracker Barrel full-time (More than 10 years)

    Pros

    Opportunities for internal advancement. Great benefits. Amazing company. Offers continued education.

    Cons

    Flexing schedule. Open 364 days year. Must work or be available all holidays.

    Advice to Management

    Treat others with dignity and respect.


  6. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Gardendale, AL
    Current Employee - Server in Gardendale, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cracker Barrel part-time (More than a year)

    Pros

    Flexible hours besides weekend
    Helpful management

    Cons

    Required to work almost every weekend


  7. "Associate manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good money, and training

    Cons

    Long, long days, a lot of stores under staffed to make labor

  8. "Pretty good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Cracker Barrel part-time

    Pros

    Friendly management, usually nice guests, and good atmosphere

    Cons

    Sometimes the money/ hours aren't there and guests can be difficult


  9. "manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Lebanon, TN
    Former Employee - Anonymous Employee in Lebanon, TN

    I worked at Cracker Barrel full-time (More than a year)

    Pros

    very structured company and great training

    Cons

    long hours on some weeks


  10. "Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Atlanta, GA
    Former Employee - General Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cracker Barrel part-time (Less than a year)

    Pros

    Great team environment and enthusiasm.

    Cons

    Communication failures between kitchen and dining room.

    Advice to Management

    Work more with employees and mentor instead of watching the quicksand take you down.


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