Cracker Barrel Reviews | Glassdoor

Cracker Barrel Reviews

Updated July 26, 2017
2,016 reviews

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2,016 Employee Reviews

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Pros
  • Relatively flexible schedule for students (in 129 reviews)

  • Expect flexible hours with a lot of job security (in 79 reviews)

Cons
  • The work life balance isn't ideal (in 46 reviews)

  • It takes a toll working such long hours (in 90 reviews)

More Pros and Cons

  1. "Cashier and Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    If you are good at what you do, you are provided plenty of hours. They are flexible with your schedule. They provide all the training you need. Management is nice but the turnover on management is frequent with the store being a Manager in Training store. I trained a multitude of managers.

    Cons

    Sometimes you will only get two tables and they could be two tops. I would go home with 40.00. Rolling silverware is like a MAJOR concern that management has and I have been there until 12:30 rolling (they close at 10:00 or 11:00 depending on day).

    Cracker Barrel Response

    May 19, 2017 – Talent Acquisition

    Thanks for taking the time to let us know about your experience at Cracker Barrel. We do our best to ensure flexibility for our employees, to allow them to maintain a positive work/life balance - so... More


  2. "Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Coworkers are very friendly and chill.

    Cons

    Poor management. Managers cut your hours.

    Advice to Management

    Stop cutting and hiring so many people.

    Cracker Barrel Response

    May 31, 2017 – Talent Acquisition

    Thanks for taking the time to share this feedback with us. It's important to us that our customers are always receiving the very best service, and as such, we do need to maintain certain staffing... More

  3. "Cts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lebanon, TN
    Current Employee - Anonymous Employee in Lebanon, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel full-time (More than a year)

    Pros

    Love what I do. Company is focused on people and making sure employee and guest experience is optimal. That's the way to go which I agree with

    Cons

    NothingLove what I do. Company is focused on people and making sure employee and guest experience is optimal. That's the way to go which I agree with

    Advice to Management

    Keep doing what you are doing

    Cracker Barrel Response

    May 19, 2017 – Talent Acquisition

    Thanks for the great 5-star review! We're so glad that you enjoy being a part of our family. Keep up the great work!


  4. "Retail Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Binghamton, NY
    Former Employee - Retail Sales Associate in Binghamton, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cracker Barrel part-time (Less than a year)

    Pros

    Flexible schedule mostly. Christmas Day off. Meet new people. Learn skills doing inventory from 9pm-3am. An okay retail job that will teach you different selling skills

    Cons

    Work all holidays and weekends. Managers are focused on making money for their own benefit. Minimum wage, for a lot of work!!

    Advice to Management

    Give sales associates a chance to earn higher wages. Focus less on the dollar amount you make every day. More benefits to the workers rather than the managers.

    Cracker Barrel Response

    May 31, 2017 – Talent Acquisition

    Thanks for taking time to share this feedback with us. We're glad you were able to learn some new skills while being part of our family. We are committed to helping our employees to grow, and promote... More


  5. Helpful (1)

    "Good people but it is a business"

    StarStarStarStarStar
    Former Employee - Host
    Former Employee - Host

    I worked at Cracker Barrel part-time (More than a year)

    Pros

    Co-workers and guest are friendly, discounted food and retail, sometimes a share of food in break room, secret menu items

    Cons

    Small breaks, holiday and weekend work (except Christmas), continuous work, multi-tasking

    Advice to Management

    Improve staffing because sometimes there are too many and other times there are too few to staff members, improve floor plans


  6. "Servier/Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Sevierville, TN
    Current Employee - Server/Waiter in Sevierville, TN
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Cracker Barrel full-time (More than 3 years)

    Pros

    Awesome Job! Got me through college with very little stress. Actually enjoyed going to work.

    Cons

    You're going to run into some weird situations.

    Advice to Management

    Hold on tight.

    Cracker Barrel Response

    May 16, 2017 – Talent Acquisition

    We LOVE that you enjoy working at Cracker Barrel and are so glad that the flexibility that we offer our employees enabled you to work while continuing your education. Keep up the good work and we're... More


  7. "Good food but only young people should work thete"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Virginia in Lebanon, TN
    Former Employee - Virginia in Lebanon, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cracker Barrel (Less than a year)

    Pros

    The food is good and nicely prepared

    Cons

    Working with young girls with attitude

    Advice to Management

    Easy if you stay positive

  8. "server"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Cracker Barrel (More than a year)

    Pros

    Teach you well

    people typically want to help

    Cons

    Doesn't serve alcohol, so the tips are much smaller then that of a alcohol friendly restaurant


  9. "Overall it's a great entry level job that I would highly recommend to people trying to manage school and work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host/Hostess
    Current Employee - Host/Hostess
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible work hours
    Management was easygoing and would work with you
    I felt like the training program was satisfactory for job expectation

    Cons

    Takes time to start earning a descent income
    In my store we were sometimes understaffed
    Servers can be hard to please- seat me and then why did you double seat me

    Cracker Barrel Response

    May 16, 2017 – Talent Acquisition

    Thank you for the positive feedback! We're glad you were able to recognize the flexibility that we offer our employees, and encourage you to consider referring your friends and families to join our... More


  10. "Server trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Concord, NC
    Current Employee - Server in Concord, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cracker Barrel part-time (More than 5 years)

    Pros

    Quality food and easy to trade shifts.

    Cons

    Half of Management doesn't care to help.


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