Cracker Barrel Reviews | Glassdoor

Cracker Barrel Reviews

Updated May 22, 2017
1,910 reviews

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Full-time Part-time

1,910 Employee Reviews

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Pros
  • flexible schedule work life balance great offer fr advancement (in 101 reviews)

  • Expect flexible hours with a lot of job security (in 74 reviews)

Cons
  • Unrealistic hours to have a home work life balance (in 45 reviews)

  • long hours no advancement clicky (in 84 reviews)

More Pros and Cons

  1. "This company is changing.......and not for the better."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Philadelphia, PA
    Former Employee - Retail Sales Associate in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cracker Barrel full-time (More than 10 years)

    Pros

    Good pay and benefits. Meeting some great people (employee & customers).

    Cons

    No quality of life. Weekends & holidays were mandatory. No incentive to work holidays. DM very unprofessional and dishonest.

    Advice to Management

    Don't allow DM's to harass employees and create a hostile work environment.


  2. "Could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Chesapeake, VA
    Current Employee - Server in Chesapeake, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cracker Barrel full-time (More than 3 years)

    Pros

    Half off food when you work, easy to get shifts covered

    Cons

    Management is awful. Hours are too short or too long. Management never helps. Never get off on time. No breaks. Strict uniform. Never get holidays off even if you say its an emergency. Scattered schedules.

    Advice to Management

    Fix everything. Treat employees better.

    Cracker Barrel Response

    May 12, 2017 – Talent Acquisition

    We're glad that you've found it easy to partner with your colleagues to make shift changes when necessary, and appreciate your constructive feedback on things we can improve. Please reach out to the ... More


  3. "Great guests and employees, poor management team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Team Member in Louisville, KY
    Current Employee - Retail Team Member in Louisville, KY
    Doesn't Recommend

    I have been working at Cracker Barrel part-time (More than a year)

    Pros

    Great Discounts, friendly environment, easy to get along with other employees

    Cons

    Extremely busy on weekends, sales floor crowds easily, management team couldn't get along, high turnover

    Advice to Management

    Build team work skills


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Lynchburg, VA
    Current Employee - Server in Lynchburg, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cracker Barrel full-time (Less than a year)

    Pros

    cares program, opportunity to move up, family like environment

    Cons

    no breaks for servers, expected to do everything, some managers bring in personal problems to work


  6. "Love this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail/Cashier in Cadiz, KY
    Current Employee - Retail/Cashier in Cadiz, KY
    Recommends
    Positive Outlook

    I have been working at Cracker Barrel part-time (More than a year)

    Pros

    The working environment in the retail shop is amazing! I absolutely love it. My manager is the absolute best. She is always glad to work with me when I need off and truly wants to see us succeed.

    Cons

    Career advancement takes a long time

    Cracker Barrel Response

    May 19, 2017 – Manager, Talent Acquistion

    Thank you! We couldn't do what we do without you. :).


  7. "Pleased to work at Cracker Barrel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lebanon, TN
    Current Employee - Anonymous Employee in Lebanon, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel full-time (More than 5 years)

    Pros

    My work group (finance and accounting) is staffed from top to bottom with talented people with integrity. Same is true of other functions - it's a pleasure to work in this strong, supportive team environment. The company's highest rewards are for humility and service, so people with large egos don't last long.

    Cons

    Just trivial things that one experiences anywhere. Just gotta tuck and roll with the small stuff.

    Advice to Management

    Stay smart and humble!

    Cracker Barrel Response

    May 19, 2017 – Manager, Talent Acquistion

    Thank you for that! I have found that the people I get to interact with every day are a giant positive for working here too. Your advice is excellent and I will pass it on!


  8. "Helped me get were I want to be."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dishwasher/Cook in Colorado Springs, CO
    Former Employee - Dishwasher/Cook in Colorado Springs, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cracker Barrel full-time (Less than a year)

    Pros

    Offered great experience if you want to work in the food industry.

    Cons

    other co-worker were quitting quite a bit and they would leave you alone to perform basic duties.

    Advice to Management

    hire more people if its only part time to have extra help if someone walks off the job.


  9. "They are okay."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Saltillo, MS
    Current Employee - Sales Associate/Cashier in Saltillo, MS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cracker Barrel part-time (More than a year)

    Pros

    There is always a way to make more money by paring up in the company. Most of the time, they are good with scheduling

    Cons

    The managers are not too well. Customers are very needy and managers have no respect for workers. They are under staffed

    Advice to Management

    Be more professional

    Cracker Barrel Response

    May 19, 2017 – Manager, Talent Acquistion

    Yikes! Please feel free to let us know how we can move from Okay to Exceptional. Please contact your Employee Relations team or Field HR Manager for assistance. You are also welcome to email me ... More


  10. "Retail Manager"

    Star Star Star Star Star
    Former Employee - Retail Manager in Tampa, FL
    Former Employee - Retail Manager in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cracker Barrel (More than 5 years)

    Pros

    Decent Pay at least it used to be.

    Cons

    Long long long hours, little support from restaurant side, Good old boys mentality still in place. Women not taken seriously for the most part in particular if they have a complaint about a male manager. Harassment is common.

    Advice to Management

    Get some real HR and maybe avoid all the lawsuits.


  11. "good first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in York, PA
    Current Employee - Food Server in York, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    good training, helpful enviroment, good tips

    Cons

    customers can be rude, not a reliable paycheck


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