Cracker Barrel Reviews | Glassdoor

Cracker Barrel Reviews

Updated February 20, 2017
1,781 reviews

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Full-time Part-time

1,781 Employee Reviews

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Pros
  • I get a decently flexible schedule (in 97 reviews)

  • Great company with great values and flexible hours (in 69 reviews)

Cons
  • Work life balance is challenging (in 44 reviews)

  • Long hours with the shifts being anywhere from 5am until 1am make it tough to have any outside life (in 79 reviews)

More Pros and Cons

  1. "server"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Slidell, LA
    Current Employee - Anonymous Employee in Slidell, LA

    I have been working at Cracker Barrel full-time (More than a year)

    Pros

    Meeting new people everyday. If I can make a guest smile, then my time spent at their table is worth it.

    Cons

    It is a non-stop job. There are no breaks when there is money to be made.


  2. "Good job to have throughout high school."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cracker Barrel part-time

    Pros

    Flexibility with hours was possible.

    Cons

    The pay rate was low.


  3. "host / server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process Server in Murfreesboro, TN
    Former Employee - Process Server in Murfreesboro, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cracker Barrel part-time (More than 3 years)

    Pros

    loved the customers and environment

    Cons

    cleaning dishes after other people

    Advice to Management

    be more specific in hiring


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Country Fresh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waitress in Mattoon, IL
    Current Employee - Server/Waitress in Mattoon, IL
    Recommends

    I have been working at Cracker Barrel part-time (More than a year)

    Pros

    The company is very organized which makes transferring to other stores easy. Good atmosphere, no alcohol so no issues with drunken customers. I can only speak for my store but I love the employees that I work with and the managers as well.

    Cons

    High number of employees can make down season tough when labor is not high.

    Cracker Barrel Response

    Feb 6, 2017 – Manager, Talent Acquistion

    Thank you, Country Fresh! We appreciate you taking good care of our guests. Please keep in touch if we can help you with anything in your career with us. Have a great week.


  6. Helpful (1)

    "Cracker barrel is a great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employee stock, health insurance, 401k

    Cons

    There aren't any cons I can think of. I love my job and family at cracker barrel.

    Cracker Barrel Response

    Jan 24, 2017 – Manager, Talent Acquistion

    Thank you. We are glad that you are on our team!


  7. "Pleasing People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server, Server-Trainer in Morrow, GA
    Current Employee - Server, Server-Trainer in Morrow, GA
    Recommends
    Positive Outlook

    I have been working at Cracker Barrel part-time (More than 5 years)

    Pros

    I enjoy the fact that Cracker Barrel outlines everything for you...leaving no gray area when trying to do something new. I also enjoy making people happy.

    Cons

    Based on the integrity of your management team, you may or may not have their support in everything you do.

    Advice to Management

    Remain consistent with Cracker Barrel policies and don't lose site of the business goals.


  8. "Good, hard-working people with a customer focus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Alcoa, TN
    Current Employee - Retail Sales Associate in Alcoa, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cracker Barrel part-time (Less than a year)

    Pros

    Security because of long-term success of the company, opportunity for quick advancement

    Cons

    Long hours and hard work

    Advice to Management

    Respect and value employees as much as you do guests


  9. "Grill Cook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grill Cook in Springfield, OH
    Current Employee - Grill Cook in Springfield, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The hours are available if they are truly desired, but you have to be self motivated. But if comfortable in the work environment it is a great place to work.

    Cons

    Longer shifts, with little or no time for breaks. Pay does not match up with quality nor quantity of the work


  10. "To-Go Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - To Go Specialist in Huntsville, AL
    Former Employee - To Go Specialist in Huntsville, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cracker Barrel part-time (Less than a year)

    Pros

    Friendly, Helpful, Well Paid, Well Trained

    Cons

    It can get fairly hectic and busy.


  11. "Great table turnover, poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cracker Barrel part-time (More than a year)

    Pros

    Coworkers are pretty great, much like a family. There can be some cattiness though. Great table turnover, flexible hours, usually a decently sized section (4 during the week, 3 tables on the weekend). They offer healthcare benefits and have an employee assistance program.

    Cons

    Management can be overbearing, micromanaging, and short-tempered. This depends on the person and oftentimes their mood. They can also be really great, but oftentimes not so much. This is because the corporate policies can be very annoying and they have to enforce it. Sometimes you may stay for hours cleaning and rolling silverware on your server wage.

    Advice to Management

    For hourly employees, pay time and a half on holidays. Servers make more but cooks and dishwashers are under more pressure and are payed the same. Maybe you could keep employees if they felt cared about.



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