Cracker Barrel Reviews | Glassdoor

Cracker Barrel Reviews

Updated July 23, 2017
2,009 reviews

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2,009 Employee Reviews

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Pros
  • Relatively flexible schedule for students (in 129 reviews)

  • Expect flexible hours with a lot of job security (in 79 reviews)

Cons
  • The work life balance isn't ideal (in 46 reviews)

  • It takes a toll working such long hours (in 90 reviews)

More Pros and Cons

  1. "It felt like working for a county jail !!!!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prep Cook in Port Richey, FL
    Former Employee - Prep Cook in Port Richey, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cracker Barrel full-time (Less than a year)

    Pros

    None that I could thing other than working few hours ,,, 50% meal discount but not allowed to take home

    Cons

    No trust in the staff , no breaks , can't even go to bathroom with been search ,,, arrogant managers ,,,,

    Advice to Management

    None


  2. "OK place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gift Shop Clerk in Macon, GA
    Former Employee - Gift Shop Clerk in Macon, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cracker Barrel part-time

    Pros

    Nice coworkers and I love working on the displays in the gift shop

    Cons

    Couldn't get enough hours to make it worth staying there.

    Advice to Management

    Hire less people and schedule them for more hours so they can get

  3. "Lord help you if you require ADA assistance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Spartanburg, SC
    Former Employee - Cashier in Spartanburg, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cracker Barrel part-time (More than 3 years)

    Pros

    Being able to form relationships with regular customers
    Wednesday night Broccoli and Chicken

    Cons

    Will be stone walled for requesting reasonable accommodation.
    Managers will manafacture write ups that you never saw or were made aware of
    Labor laws mean nothing
    Your days off will be approved, show in the system as approved, until the day comes and suddenly you're on the schedule.

    Advice to Management

    I suggest a company wide training session for managers on their requirements under the ADA and EEOC. An employee requesting an accommodation, only to be told to talk to HR, who then tells the employee that accommodations are handled at the store level, only for the employee to report back to the store this information and again be told it's HR, is absolutely unacceptable, runs afoul of the ADA, and shows the ignorance of basic labor laws that makes up this company. With the amount of times this company has been sued for EEOC violations, I'd think they would have learned by now.


  4. Helpful (1)

    "Cashier/Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in San Antonio, TX
    Current Employee - Sales Associate/Cashier in San Antonio, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cracker Barrel part-time (More than a year)

    Pros

    The work schedule is good and flexible to my needs, Great people to work with.

    Cons

    Stays pretty busy, it can get stressful at times.

    Advice to Management

    Try to keep a good attitude throughout the day.

    Cracker Barrel Response

    Jun 11, 2017 – Talent Acquisition

    Thanks for the positive feedback! It's great to hear that our flexible scheduling has worked well for you. Keep up the great work.


  5. "A great job if your store has great leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Lawton, OK
    Current Employee - Retail Sales Associate in Lawton, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cracker Barrel full-time (More than a year)

    Pros

    Fast-paced, quick promotions, thorough training plan, strong business to be employed in, associates are involved in hourly sales tracking, a great start to the path of Pleasing People.

    Cons

    Depends on the leaders for satisfaction. Managers are important in setting the mindset for the team, and it doesn't bode well if the managers don't seem to want to be there.
    There is an 11-month measurement period for health benefits, which you only qualify for if you average thirty hours a week in those months.
    Corporate is good at promoting sales contests and communicating changes, progress, and news, but that doesn't mean much if the store leaders aren't on the floor communicating that same info to the hourly employees.

    Advice to Management

    Practice what you preach.
    If you require that your skill trainers and hourly to know and practice guiding principles and absolutes, you need to do the same.

    Cracker Barrel Response

    Jun 14, 2017 – Talent Acquisition

    Thanks for providing this great feedback. We agree that its important that everyone at Cracker Barrel share the same vision. We encourage you to keep up the good work and your commitment to our... More


  6. "Don't even...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lebanon, TN
    Former Employee - Anonymous Employee in Lebanon, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cracker Barrel part-time (Less than a year)

    Pros

    Discount and getting to see regulars

    Cons

    Not genuine, horrible turnover rate, new server every day, not enough hours

    Advice to Management

    You need to step your game up or you will be losing all your employees...


  7. "Retail sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Murrells Inlt, SC
    Current Employee - Anonymous Employee in Murrells Inlt, SC
    Recommends
    Positive Outlook

    I have been working at Cracker Barrel part-time

    Pros

    Flexible hours and friendly coworkers.

    Cons

    I don't have any negative comments.

    Advice to Management

    None

    Cracker Barrel Response

    Jun 14, 2017 – Talent Acquisition

    Thanks for sharing this positive feedback. We're glad you're enjoying the flexibility that a career at Cracker Barrel offers.

  8. "Okay for a second job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Grove City, OH
    Former Employee - Server in Grove City, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy to get a pretty set schedule, most of the people are nice, not too much pettiness, plus the food is good.

    Cons

    Like any restaurant: not getting off on time, low tippers, favoritism among servers, management usually out if sight unless absolutely necessary.


  9. "Horrible at Best!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in New Albany, MS
    Former Employee - Line Cook in New Albany, MS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cracker Barrel full-time (Less than a year)

    Pros

    Cooking is a passion of mine.

    Cons

    -Management will not go out of their way to communicate with you or help you.

    -Management will ALWAYS call you on your days off. - Don't answer your phone.

    -Management will change your schedule on a dime without any notice and pin you for not knowing even if they change it an hour before you come into work.

    - Management hires very few people so they expect the grill cooks to cover every one else's lines.

    -Management lets people get off early without cleaning up anything and lets the 2 closing have 3 hours worth of cleaning due to lack of rags, cleaning supplies, and equipment to clean with.

    -Management schedules way too many people to work on slow days and not nearly enough on fast days. (This is an every day thing).

    -Management is extremely disrespectful and calls you names and curses. They treat you like you are stupid.

    - Disrespect from Gm's, Coworkers, Servers, and Cracker Barrel staff.

    - You have no benefits until you spend 1 year at Curse you out Barrel.

    - You WILL be penalized and blamed for things that you did not do. (huge turn off)

    -Coworkers scream and yell and curse in your face / belittle you. Honestly, this place is just a nightmare. Funny thing is... I am literally writing what happened to me with no alterations what so ever. It's insane what is allowed to take place here.

    Advice to Management

    Get your crap together. Don't disrespect and curse out the few employees you do have. Don't treat your employees like slaves. This is a team effort and I will honestly never step foot in a cracker barrel ever again. I am fresh out of college looking for a paycheck to provide for my wife and myself to live happily. This is by far the worst job I have ever had. Be warned about what you are getting yourself into people. Be cautious.

    Cracker Barrel Response

    Jul 18, 2017 – Talent Acquisition

    We apologize that your experience at Cracker Barrel was not representative of what we believe our culture to be. It is our mission to put our employees first and to ensure they have all the... More


  10. Helpful (1)

    "Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Madison, WI
    Former Employee - Hostess in Madison, WI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cracker Barrel part-time (More than a year)

    Pros

    Easy job and people who have worked there for a long time are ago nice. Discounts are nice as well.

    Cons

    Lack of staff. Training isn't proper and I ended up doing serving and not getting the tips and doing other people's job but not being trained or qualified to do so and not getting paid for it. Management was absolutely horrible.

    Advice to Management

    Train better and be more on the floor helping not yelling at us in the headsets.


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