Cradlepoint Reviews | Glassdoor

Cradlepoint Reviews

Updated June 13, 2017
49 reviews

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3.2
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Cradlepoint Chairman and CEO George Mulhern
George Mulhern
33 Ratings

49 Employee Reviews

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Pros
  • Top notch work life balance, if you are getting your work done heading home early is no big deal (in 4 reviews)

  • Small company feel, sales team feels united when doing well, casual work environment (in 5 reviews)

Cons
  • Some of this is probably 'growing pains' (as others have dismissed it as being), but some of it is deeper (in 4 reviews)

  • Occasionally the work-life balance is not quite so balanced (in 2 reviews)

More Pros and Cons

  1. "Growing company with great culture and technology offerings."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Boise, ID
    Current Employee - Senior Engineer in Boise, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cradlepoint full-time (Less than a year)

    Pros

    Excellent and vibrant culture. Real values, employee engagement, and community awareness.

    Growing and healthy business. Attracting some of the best talent from the larger big boys.

    Technology futures align well for the company. Real value in quality and innovative technology that offers customers premium value that traditional networking companies aren't looking at.

    Attract in major investment dollars from premium investors.

    Great on-boarding.

    Cons

    Benefits and premiums could improve, but I think that is on the roadmap of the executive staff that wants to help their employees and also attract and retain great talent.

    Advice to Management

    Love the MBWA, support of engineering and innovation.


  2. "Great Start, lacks long term potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Boise, ID
    Current Employee - Sales in Boise, ID
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cradlepoint full-time (More than a year)

    Pros

    Good place if looking for a high tech company in Boise. There are not to many options as far as networking companies in Boise and this a good company to get a start. The product is interesting and does fulfill a need within the market place.

    Cons

    -company culture: with recent investors CP has lost its vision and focus as far as taking care of its employees. There are no wellness programs to encourage a productive work place.

    Pay: Like another comment said if you are a local pay will be much lower compared to an out of state employee.

    Luck of the draw: If you have a good territory (sales) it will produce the numbers for you to be successful. If you have a territory that is under developed then you have an uphill battle. Quotas will be raised without obtaining that number to begin with.

    Conflict: There has been an uptick in conflict with reps on the floor. With the addition of more roles and verticals the pot from which opportunities are pulled from has more hands dipping in. With hat employees pay checks are taking a cut and that creates conflict.

    Advice to Management

    Stick to a plan and deliver. There are too many times where fire drills are the norm. Net new, cold call, existing customers, pitch this. This creates confusion on the floor and employees loose faith. Make sure you look at each and every employee as a person and not a quota number or territory. Break down barriers not create them.

  3. "Lots of promise, struggling to stick with a vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boise, ID
    Current Employee - Anonymous Employee in Boise, ID
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cradlepoint full-time (More than 3 years)

    Pros

    Cool industry, niche market, pay is good if you're not local. Depending on your department, you'll learn a lot about networking, a little about cellular networks. There's not much around Boise as far as networking device manufacturers.

    Cons

    Local Boise people are treated as such with pay to match. Big hitters from out of state and big company experience are brought in to fill the big pay positions, so not much chance as far as upward opportunities. You'll find frustrations and difficulties at any company, but the turnover rate in some departments at this company I think speaks for itself.

    Advice to Management

    Invest in your employees.


  4. "Best Sales Job Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Account Manager in Boise, ID
    Current Employee - Inside Sales Account Manager in Boise, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cradlepoint full-time (More than a year)

    Pros

    Challenging work environment, new goals everyday, exciting product to sell, culture, flexibility, fun atmosphere, excellent commission structure, great schedule for a sales job, paid holidays.

    Cons

    Nothing that I can think of.

    Advice to Management

    I would like a more clear outline on who gets what.


  5. "Inside Sales Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountain Home, ID
    Current Employee - Anonymous Employee in Mountain Home, ID
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Cradlepoint full-time (More than a year)

    Pros

    Flexible hours, friendly and helpful peers.

    Cons

    High quotas, unclear changes and modifications

    Advice to Management

    Be a leader, and not a friend.


  6. Helpful (3)

    "Don't expect to be compensated if you have industry certifications"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boise, ID
    Current Employee - Anonymous Employee in Boise, ID
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cradlepoint full-time

    Pros

    good people working here, free snacks , free coffee, free parking,

    Cons

    not a lot of opportunities for advancement , seems to me like the company doesn't like to promote from within always going external.
    certification mean nothing to this company, so don't expect to more money.
    training is non-existing
    they expect a lot of production with little short timelines
    health insurance is a joke, too expensive if you have a family
    pay is not up to industry level, they don't want to pay what you are worth

    Advice to Management

    keep your employees happy by paying them what they deserve
    have a budget for training, and don't just say you will
    if you keep employees happy they will work harder and give you better product
    acknowledge certifications and pay what they are worth , employees invest in themselves you should too


  7. "Great opportunity of entering the world of sales!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BDR in Boise, ID
    Former Employee - BDR in Boise, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cradlepoint full-time (Less than a year)

    Pros

    Professional feeling, no micro-managing, company events are pretty fun, people are willing to help each other achieve there goals, over-all good company.

    Cons

    Cliques, there was one particular employee that I had to deal with while I was there that actually lead me to deciding to leave...I heard he got promoted and I was shocked. Pay is actually pretty low, I do the same thing that I did at Cradlepoint at a new company and I make a substantial amount more now.

    Advice to Management

    Raise wages, but outside of that...Great Job, good company, really really thankful that they decided to hire me on! Personal favorites of mine; JC, DW, KC.

  8. Helpful (2)

    "Good for building (sales)resume and work life balance, don't know about long term..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Boise, ID
    Current Employee - Inside Sales Representative in Boise, ID
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Cradlepoint full-time (More than a year)

    Pros

    Top notch work life balance, if you are getting your work done heading home early is no big deal. If you land the right territory good potential for making money for a few quarters

    Cons

    If you don't get into a good territory don't expect to make a lot. There is no strategic direction in the sales department, each quarter it's a new unrelated thrust, "Net New!" "Existing customers!"
    Decisions seem to be made with focus on short term numbers not long term objectives.

    Relationship with other departments is dysfunctional and it seems as though management is more focused on filling seats then vetting talent.

    2016 was marked by 7-10 top performers leaving the company

    Advice to Management

    Stop letting investor pressure push the sales targets, setting unrealistic goals and missing by 20% is not good for moral with a group of individuals who generally are motivated by compensation above all else.


  9. Helpful (2)

    "No Direction and Fly By the Seat of Your Pants Mentality...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Boise, ID
    Current Employee - Inside Sales Representative in Boise, ID
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Cradlepoint full-time (More than a year)

    Pros

    Could be a great entry level sales position for those straight out of college. Even then, it is sorely lacking in so many ways. If you're willing to play the game, it could work for you. Even that gets tiring after awhile.

    Cons

    One of the lowest paying jobs I have ever held. You cannot make ends meet financially with their pay structure. It is an hourly paying job ($12-$15/hour) plus spifs and commission. This might be a good job for someone fresh out of university. The culture is one of first-time sales people in their 20's with no sales experience unless you count working in a bank, liquor store or selling auto parts previously. Definitely not one that can attract and keep a seasoned sales professional. There is no autonomy, it is very much a call center mentality of answering phone calls and taking orders. No team culture between yourself and the other reps on the floor. No sales strategy to speak of on the floor either. Managers cannot successfully conduct a pipeline much less coach sales strategy or business acumen because those that have been given managerial roles have never managed people before. Management's focus is on hiring and micro-managing. There is a clique of "good ole boys club" of sorts and there are different rules for different people. You'll possibly advance in the company if you're willing to play the game that's worse than high school. Maturity amongst peers as well as morale are lacking. Most likely because they don't trust their employees. Health benefits are not great. Lastly, it is a very male dominant culture in that there is only 1 female on the sales floor that is in a managerial role. The other 7 are men. C-Level is much the same. CFO is a woman, the rest are men. Company wide ration is probably around 1:10. There's no diversity or equality. I would not recommend Cradlepoint if you're a professional woman looking for a career unless you're willing to put up with inappropriate advances from men in managerial roles.

    Advice to Management

    Someone with some true leadership capabilities, morals and ethics needs to do some clean up at Cradlepoint. The hiring decisions are hugely lacking. The percentage of poor hires to quality salespeople is staggering. Some employees were actually fired from previous employers for very concerning reasons before coming to Cradlepoint. I don't think Cradlepoint does any background checks or calling of references. Cradlepoint looks desperate with the selection that they've made in their employees. Give some actual training with your on-boarding process of employees. New hires are dazed and confused from the very first day of hire. Listen to what your employees are telling you--the ones that actually have sales experience. True professionals in the sales world play by the rules of "if you're not making quota, you're out." Stop keeping people around that have never hit their quota. More signs of no leadership with little regard to being successful as a company.


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boise, ID
    Former Employee - Anonymous Employee in Boise, ID
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great tech company; lots of support

    Cons

    none to share at this time

    Advice to Management

    none


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