CraftWorks Restaurants and Breweries Reviews | Glassdoor

CraftWorks Restaurants and Breweries Reviews

Updated October 8, 2017
50 reviews

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3.5
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Srinivas Kumar
6 Ratings

50 Employee Reviews

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Pros
  • There are great advantages working for a company that has good food and good beer (in 4 reviews)

  • Great food, great beer and discounts on both (in 4 reviews)

Cons
  • No support from Corporate office (in 4 reviews)

  • claim to be a "people first" company, but lack actually putting (in 2 reviews)

More Pros and Cons

  1. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CraftWorks Restaurants and Breweries full-time (More than 3 years)

    Pros

    Excellent growth! Lots of room for advancement. More than fair compensation.

    Cons

    Influx of new and/or under trained employees.

    Advice to Management

    COMMUNICATION!!! Less marketing initiatives, local and global. Consumers become addicted to discounts. The traffic increase for these promotions are great, but ultimately not sustainable with the current budget constraints on P&L.


  2. "People first. - the only people first are the ones in the click."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at CraftWorks Restaurants and Breweries full-time

    Pros

    The insurance and some benefits are great.

    Cons

    they will take advantage of you and your passion about doing the best job you can.

    Advice to Management

    Executive level gets monthly or quarterly bonuses, while the do no even give the staff a cost of living increase. The only people who are first are the ones in the "Click" if you are not, bend over and take it. This is for the top management. This company has it all backwards, investors first - if you take care of all your people starting at the bottom the investors will be taken care of. This company discriminates and allows bullying.

  3. "Line cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Rosa, CA
    Current Employee - Anonymous Employee in Santa Rosa, CA
    Recommends
    Positive Outlook

    I have been working at CraftWorks Restaurants and Breweries part-time (More than a year)

    Pros

    Friendly environment. Organized atmosphere. Great benefits. Great food. Good place to bring friends or family. If you bring family. Go earlier than 3pm. It gets loud.

    Cons

    Not much bad to say so I will say this, one night I had gone there with a lady friend. And ordered drinks. It took over 20 minutes just to get to beers on tap. I didn't want to pay for them. I didn't have any more time to drink more, so my date and I left. We left no tip.

    Advice to Management

    Can you make sure that staff knows. That if customers come in to drink. That the're not waiting a half hour before the first round gets to them. I left angry, and did not want to pay for waiting so long.


  4. "Regional manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in Charlotte, NC
    Current Employee - Regional Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CraftWorks Restaurants and Breweries full-time (More than 10 years)

    Pros

    Fun company with great tradition

    Cons

    Finding our balance with menu and identity

    Advice to Management

    Started from hourly to multi unit


  5. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CraftWorks Restaurants and Breweries full-time

    Pros

    Great team in every store I worked with, each group was more close knit like a family. Delicious beer too, very decent health care plan, employee incentives, and the opportunity to grow if you speak up about your needs.

    Cons

    Far too many promos. Many times with little to no notice and having to look like we don't know what we're doing in front of customers trying to use the promo we didn't know about. Corporate office has started to cheapen some of their more popular brands as well.

    Advice to Management

    Stay focused on your employees at the store level, and continue to nurture the talents of the ones with potential, like the company used to.


  6. "Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits, busy environment, management great in Tennessee locations

    Cons

    Management, tourist stop, Downey appreciate its workers equally in every location.

    Advice to Management

    Chicago step it up.


  7. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Assistant Manager in Nashville, TN
    Former Employee - Restaurant Assistant Manager in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CraftWorks Restaurants and Breweries full-time (More than 5 years)

    Pros

    Good brand recognition in this region

    Cons

    Zero work life balance

    Advice to Management

    Senior Management is out of touch

  8. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Nice coworkers, flexible work schedule

    Cons

    Hard to make money at my location, sometimes only get two or three tables a night. Dining staff often gets cut 1.5 hours into shift and then needs to do two hours of sidework.


  9. "Area General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CraftWorks Restaurants and Breweries full-time (More than 8 years)

    Pros

    It's a great company to work for

    Cons

    Work / life balance difficult


  10. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fun job, lots of freedom to run your own business

    Cons

    lots of turnover at top levels


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