Crate and Barrel Reviews | Glassdoor
Crate and Barrel Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Crate and Barrel Reviews

    Updated August 17, 2018
    914 reviews

    Filter

    Filter

    Full-timePart-time
    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Crate and Barrel Chief Executive Officer Neela Montgomery
    Neela Montgomery
    49 Ratings

    914 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Supportive and collaborative work environment where you are encouraged to lead with your strengths" (in 66 reviews)

    • "Very structured, good sales team, great product, well staged and displayed" (in 59 reviews)

    Cons

    • "No hours if your back of house part-time" (in 48 reviews)

    • "Not many options for full time in merchandising" (in 40 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (2)

      "Best Company I've Ever Worked For"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Furniture Sales Associate in Skokie, IL
      Former Employee - Furniture Sales Associate in Skokie, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Crate and Barrel full-time (More than a year)

      Pros

      Crate & Barrel searches the globe for merchandise that offers great design, remarkable quality, and timeless style. The company therefore attracts employees from all walks of life, and fosters excellence with stupendous comradery and frequent training. Crate & Barrel is very inclusive and encourages collaboration. It values the opinions of its workers and customers with the utmost respect. It is also very proud of its Illinois heritage and loyal partnership with its vendors around the world. Lastly they offer great innovation and trend-setting style that is simply iconic.

      Cons

      The showroom hours can be long and tough, especially with lots of customers shopping, but the teamwork makes it all worth it. Wages were fair but raises were very modest. However, the path to career advancement is great many of my coworkers and myself all received promotions that took us to management, corporate, or furniture sales.

      Advice to Management

      Keep up the enthusiasm, comradery, and exceptional leadership!

    2. "Smartly owned family business"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends

      I worked at Crate and Barrel part-time

      Pros

      Dynamic work environment. Complex work but afforded the time to learn

      Cons

      There are no cons. The company is really cool.

      3. Join the Crate and Barrel team
      See Our Latest Jobs

    3. "Great Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Northbrook, IL
      Current Employee - Anonymous Employee in Northbrook, IL

      I have been working at Crate and Barrel full-time (Less than a year)

      Pros

      - team mentality - very supportive environment
      - lots of opportunities to grow and take on new projects/responsibilities

      Cons

      - none that I can think of

    4. "Team Lead, Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Crate and Barrel full-time

      Pros

      Great teamwork, very helpful with developing skills

      Cons

      high turnover rate due to lack of proper training

    5. Helpful (1)

      "continues to disapoint"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Los Angeles, CA
      Former Employee - Anonymous Employee in Los Angeles, CA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Crate and Barrel full-time (More than a year)

      Pros

      Some great people work for the company.

      Cons

      communication, pay and follow through

      Advice to Management

      Learn about your leaders and their strengths. The managers and leaders I came in contact with were narrow minded and combative. It was really shocking.

    6. "Amazing place to work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Part Time Sales Associate in White Plains, NY
      Current Employee - Part Time Sales Associate in White Plains, NY
      Recommends
      Approves of CEO

      I have been working at Crate and Barrel part-time (Less than a year)

      Pros

      Wonderful employees
      Flexible scheduling
      Opportunities to learn

      Cons

      Slightly understaffed at the moment

      Advice to Management

      Keep up the good work!

      Crate and Barrel Response

      Aug 6, 2018 – Recruiter

      Thank you for taking the time to share your experience!

      We’re so happy to hear you love Crate!

    7. "Typical retail, but good culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Merchandiser in Indianapolis, IN
      Former Employee - Merchandiser in Indianapolis, IN
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Crate and Barrel full-time (More than 3 years)

      Pros

      Management made sure to make schedules work for an individual employee, company was pretty consistent, good benefits and 401K matching

      Cons

      Hard to find opportunities for growth without moving to a new store, slow to let go of managers who are toxic

    8. "Fun culture with work/life balance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Northbrook, IL
      Current Employee - Anonymous Employee in Northbrook, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Crate and Barrel full-time (Less than a year)

      Pros

      Work/life balance is real here - the office largely clears out by 5 PM and people seem able to disconnect from work over the weekend. There is a celebratory culture in the corporate office - we work hard but also pause to acknowledge achievements.

      Cons

      Location in suburbs creates a long commute for many and vacation time could be more competitive.

      Crate and Barrel Response

      Jul 30, 2018 – Recruiter

      Thank you for taking the time to share your thoughts with us. We regularly review and have updated our total rewards programs to best position the company to attract and retain talent. Again... More

    9. Helpful (3)

      "It's not the same company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Manager
      Former Employee - Sales Manager
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Crate and Barrel full-time (More than 10 years)

      Pros

      The staff becomes like family
      Discount
      Resources available to help customers
      THE MERCHANDISE

      Cons

      Store Managers in jobs they are way under qualified for
      Too much emphasis on sales metrics
      Has lost the wonderful feel of discovery for both customers and staff
      No praise for the little achievements that you can not track on a spreadsheet

      Advice to Management

      If you don't LOVE managing a retail store, get the hell out of there. Because there are people for whom you are responsible who actually DO love what they do. Let people make mistakes, then coach them through how they could have arrived at a different decision.

      Crate and Barrel Response

      Aug 6, 2018 – Recruiter

      Thank you for taking the time to share your thoughts with us. We value all feedback and will make sure to share yours with appropriate teams.

    10. Helpful (2)

      "Team"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      No opinion of CEO

      I worked at Crate and Barrel full-time

      Pros

      nurturing team environment, ability to move up in the company and hands on training

      Cons

      pay is not competitive, management training is poor, unrealistic expectations are placed on the team with little to no guidance.

    Showing 914 of 927 reviews
    Reset Filters