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Crate and Barrel

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Crate and Barrel

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Crate and Barrel Reviews

Updated Aug 11, 2022

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Found 1,725 of over 2K reviews
3.6
61% Recommend to a Friend
53% Approve of CEO

Found 1,722 of over 2K reviews

3.6
61%
Recommend to a Friend
53%
Approve of CEO
Crate and Barrel CEO Janet Hayes (no image)
Janet Hayes
160 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "Poor management and even though most of the employees are kind there are some personalities they are very unsuitable fit for customer service.(in 132 reviews)
  • "The company does not allow for much advancement and the low pay leads to high turnover.(in 125 reviews)
  • "To many managers with conflicting views.(in 77 reviews)
  • "3. There is no training concerning what to do in case of an emergency or 'event'.(in 33 reviews)
  • "poor upper management stuck in a rut(in 31 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Crate and Barrel and is not affected by filters.

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  1. 5.0
    Former Employee

    Supportive

    Aug 11, 2022 - Merchandising Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great management. Works with everyone’s hours especially when I was in school

    Cons

    None honestly great atmosphere to work in

    Be the first to find this review helpful
  2. 3.0
    Former Employee

    Crate and Barrel

    Aug 11, 2022 - Warehouse Worker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun place to work, benefit paid sick leave.

    Cons

    I have not very respectful manager.

    Be the first to find this review helpful
  3. 5.0
    Former Employee, more than 1 year

    Graphic Designer

    Jul 27, 2022 - Graphic Designer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team, organized, beautiful work

    Cons

    Not as much room for growth

    Be the first to find this review helpful

    Crate and Barrel Response

    Account Executive

    Thank you for taking the time to share your experience! We’re so happy to hear you love Crate!

  4. 4.0
    Former Employee, more than 1 year

    Nice part-time job

    Jul 26, 2022 - Retail Sales Associate in Short Pump, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team and nice customers

    Cons

    Being on your feet when working long hours

    Be the first to find this review helpful
  5. 3.0
    Current Employee, less than 1 year

    It's ok, but not a long term solution

    Aug 8, 2022 - Merchandise Associate in Romeoville, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good with breaks and lunch consistency.

    Cons

    The work and hours can fluctuate a lot, they also tend to move people around a lot, job security is questionable, I've seen quite a few people come and go in a short amount of time.

    Be the first to find this review helpful
  6. 5.0
    Current Employee, less than 1 year

    Good work from home job

    Jul 21, 2022 - L2 Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Pay Easy Job No Micromanagement (Sorta)

    Cons

    PHONES (They will require you on phones

    Continue reading
    Be the first to find this review helpful

    Crate and Barrel Response

    Account Executive

    Thank you for taking the time to share your experience! We’re so happy to hear you love Crate!

  7. 2.0
    Former Employee, more than 1 year

    It's okay

    Aug 5, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    All of my coworkers were really nice. The job itself is okay. Sometimes it's nice when it's busy because the time goes by fast but it can also be a bit overwhelming at times.

    Cons

    Management kind of sucks sometimes. There are some really nice managers there but they don't outweigh the bad ones unfortunately. You really never know when one of them will just up and switch from overly nice to absolutely horrid. There's one manager specifically that will just yell at everybody for really no reason. I was also sexually harassed by one of the employees but I never felt safe enough to mention it to anybody. Plus the customers sometimes of course feel very entitled which is always annoying. They also say that there's a lot of opportunity to grow which is a complete lie.

    Be the first to find this review helpful
  8. 5.0
    Current Employee, more than 8 years

    full time

    Jul 16, 2022 - Lead Software Engineer in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    coworkers are very good and nice to work with

    Cons

    not much growth in any position

    Be the first to find this review helpful

    Crate and Barrel Response

    Account Executive

    Thank you for taking the time to share your experience! We’re so happy to hear you love Crate!

  9. 3.0
    Former Employee, more than 1 year

    Just ok

    Jul 30, 2022 - Sales Associate in Broomfield, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Employee discount is generous from start

    Cons

    Don’t differentiate high performers from others

    Be the first to find this review helpful
  10. 5.0
    Current Employee, less than 1 year

    Excellent Company Culture

    Jul 15, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for with excellent company culture and great growth opportunities.

    Cons

    variable hours of scheduling and changes frequently

    Be the first to find this review helpful

    Crate and Barrel Response

    Account Executive

    Thank you for taking the time to share your experience! We’re so happy to hear you love Crate!

Viewing 1 - 10 of 1,722 Reviews
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Crate and Barrel Reviews FAQs

Crate and Barrel has an overall rating of 3.6 out of 5, based on over 1,796 reviews left anonymously by employees. 61% of employees would recommend working at Crate and Barrel to a friend and 52% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has been stable over the past 12 months.

61% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Crate and Barrel 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Crate and Barrel to be workplace, benefits, coworkers and the cons to be senior leadership, career development, management.

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Glassdoor has 1,796 Crate and Barrel reviews submitted anonymously by Crate and Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Crate and Barrel is right for you.