Crate and Barrel Reviews | Glassdoor

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Crate and Barrel Reviews

Updated February 21, 2018
830 reviews

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3.5
StarStarStarStarStar
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Crate and Barrel Chief Executive Officer Neela Montgomery
Neela Montgomery
23 Ratings

830 Employee Reviews

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Pros
  • Great work environment, they really care about taking care of the employees (in 63 reviews)

  • Fantastic team, great product, relaxed atmosphere (compared to other retail companies I have worked for) (in 58 reviews)

Cons
  • Not always a lot of hours when working part time (in 48 reviews)

  • Very few full-time positions available (in 39 reviews)

More Pros and Cons

  1. Featured Review

    "Great family at Crate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crate and Barrel full-time

    Pros

    Great Coworkers, Management listens to suggestions, Corp. really cares.

    Cons

    Really not much. More bonus opportunities.

    Crate and Barrel Response

    Feb 19, 2018 – Manager, Corporate Recruitment

    Thank you for taking the time to share your experience!

    We’re so happy to hear you love Crate!


  2. "10/10 Place to work, can't recommend enough"

    StarStarStarStarStar
    • Culture & Values
    • Senior Management
    Former Employee - Student in College Station, TX
    Former Employee - Student in College Station, TX

    I worked at Crate and Barrel part-time (More than a year)

    Pros

    Awesome coworkers
    Great work / fun balance
    Amazing management

    Cons

    Job can get boring at times

  3. "Great Part-Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Deer Park, IL
    Former Employee - Sales Associate in Deer Park, IL

    I worked at Crate and Barrel part-time (More than a year)

    Pros

    Great coworkers, friendly environment, customer base is generally pleasant

    Cons

    Having to push the credit cards was really hard for people who were only making smaller sales, as opposed to those selling furniture where it made more sense


  4. "Amazing Company!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Northbrook, IL
    Current Employee - Administrative Assistant in Northbrook, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Crate and Barrel full-time (Less than a year)

    Pros

    Everything about C&B from the initial interviews to being hired on has been a great experience. Everyone here is super friendly and everyone works as a team. So glad that I came across the job posting, as I couldn't see myself working anywhere else. Even though it has only been 90 days on the job, I feel as if I have been here for years!

    Cons

    No cons that I can think of at the current moment.

    Crate and Barrel Response

    Feb 19, 2018 – Manager, Corporate Recruitment

    Thank you for taking the time to share your experience!

    We’re so happy to hear you love Crate!


  5. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The product and people make Crate an enjoyable place to work.

    Cons

    High turnover rate in executive leadership lead to the change in culture


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in New York, NY
    Former Employee - Retail Sales Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crate and Barrel part-time (More than 8 years)

    Pros

    Management, discount, cleanliness, organization, location

    Cons

    none, none, none, none, none


  7. "Seasonal position"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great management and the sales team really worked together

    Cons

    Would have liked more hours

  8. Helpful (1)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Natick, MA
    Former Employee - Anonymous Employee in Natick, MA
    Doesn't Recommend
    No opinion of CEO

    I worked at Crate and Barrel full-time (More than a year)

    Pros

    Coworkers are like family, if it weren’t for the great associates there really wouldn’t be any reason to stay there.

    Cons

    Long days, out time is not guaranteed; work life balance is tough. Tense atmosphere due to condenscending and belittling managers, have to walk on eggshells. Managers don’t support each other, no training, no accountability, issues go in one ear out the other. Sales not treated fairly often blamed for the store’s issues, back of house has no support.

    Advice to Management

    Train your people and/or take responsibility for their poor performance and behavior; Don’t point fingers, be accountable. Confront issues brought to you by others rather than suggesting to fix it amongst themselves or dumping the problem onto someone else, acknowledge issues yourself and fix it. Don’t be hypocritical. There’s a difference between being a strong manager and being a bully. Talk to people with common decency and respect, maybe there will be less turnover.

    Crate and Barrel Response

    Feb 19, 2018 – Recruiter

    Thank you for taking the time to discuss your experiences. We welcome an opportunity to discuss your experiences with you. Please contact our corporate offices at 847-272-2888 and ask to speak to a... More


  9. "seasonal lead"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crate and Barrel full-time

    Pros

    make sure all task are done with good production

    Cons

    put away and inventory


  10. "Where the dream fades"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Crate and Barrel part-time

    Pros

    Getting familiar with the product
    The floor people
    The discount

    Cons

    Limited hours
    Little to no Benefits
    Older staff
    Employee facilities
    Training

    Advice to Management

    Develop an actual training procedure and oversee new hires until completion to ensure they are ready
    Watch for intimidation from older employees

    Crate and Barrel Response

    Feb 19, 2018 – Manager, Corporate Recruitment

    Thank you for taking the time to discuss your experience and feedback. Please contact our Associate Relations team as we welcome an opportunity to discuss further with you.


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