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Crate and Barrel Reviews
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    Crate and Barrel Reviews

    Updated December 8, 2018
    966 reviews

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    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Crate and Barrel Chief Executive Officer Neela Montgomery
    Neela Montgomery
    75 Ratings

    Employee Reviews

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    Pros

    • "Supportive and collaborative work environment where you are encouraged to lead with your strengths" (in 69 reviews)

    • "Very structured, good sales team, great product, well staged and displayed" (in 60 reviews)

    Cons

    • "No hours if your back of house part-time" (in 49 reviews)

    • "No promotions unless you are full-time" (in 43 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (8)

      "Best Company I've Ever Worked For"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Furniture Sales Associate in Skokie, IL
      Former Employee - Furniture Sales Associate in Skokie, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Crate and Barrel full-time (More than a year)

      Pros

      Crate & Barrel searches the globe for merchandise that offers great design, remarkable quality, and timeless style. The company therefore attracts employees from all walks of life, and fosters excellence with stupendous comradery and frequent training. Crate & Barrel is very inclusive and encourages collaboration. It values the opinions of its workers and customers with the utmost respect. It is also very proud of its Illinois heritage and loyal partnership with its vendors around the world. Lastly they offer great innovation and trend-setting style that is simply iconic.

      Cons

      The showroom hours can be long and tough, especially with lots of customers shopping, but the teamwork makes it all worth it. Wages were fair but raises were very modest. However, the path to career advancement is great many of my coworkers and myself all received promotions that took us to management, corporate, or furniture sales.

      Advice to Management

      Keep up the enthusiasm, comradery, and exceptional leadership!

    2. Helpful (3)

      "Sales Associate Review"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Crate and Barrel part-time

      Pros

      - Flexible hours
      -Comprehensive training
      -Ability to grow in the position

      Cons

      -Could at times be disorganized
      -Systems are very outdated

      3. Join the Crate and Barrel team
      See Our Latest Jobs

    3. "Visual Merchandiser"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Visual Merchandiser
      Current Employee - Visual Merchandiser
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Crate and Barrel part-time (Less than a year)

      Pros

      Friendly employees, laid back environment, everyone is very helpful

      Cons

      Some long hours, management takes a while to respond

    4. Helpful (4)

      "A dream job that turned into a nightmare"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in Boston, MA
      Former Employee - Sales Associate in Boston, MA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Crate and Barrel full-time (Less than a year)

      Pros

      Some of the employees and some of the management team.

      Cons

      Everything else. Rotten pay, no explanation on how you get paid, non communication other than, "How many cards did you open today???"

      Advice to Management

      Try caring about your employees through training, reviewing their sales, understanding how they get paid!

      Crate and Barrel Response

      Dec 10, 2018 – Recruiter

      ​Thank you for taking the time to discuss your experiences. We welcome an opportunity to discuss your experiences with you. Please contact our corporate offices at 847-272-2888 and ask to speak to a... More

    5. "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate
      Current Employee - Sales Associate
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Crate and Barrel part-time (Less than a year)

      Pros

      Really great place to work, fun during holidays and overall great experience.

      Cons

      Took awhile to hear back about job

      Advice to Management

      Clarify scheduling process

    6. Helpful (2)

      "Corporate Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Northbrook, IL
      Former Employee - Anonymous Employee in Northbrook, IL
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Crate and Barrel full-time (More than 8 years)

      Pros

      Friendships, merchandise discounts, onsite cafeteria.

      Cons

      Poor management, high turnover, lack of direction, no focus.

      Advice to Management

      Work with your associates on building better relations, communicate projects, timelines and clear directions. It's very well known that there are the "in" group of individuals who know what's going on and then there is everyone else.

      Crate and Barrel Response

      Dec 10, 2018 – Sr. Talent Acquisition Recruiter - Corporate

      Thank you for taking the time to share your thoughts with us. We value all feedback and will make sure to share this with the appropriate teams.

    7. "Finance Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Crate and Barrel full-time

      Pros

      Crate has a positive culture that fosters a collaborative environment encouraging ownership & growth.

      The people I work with are very supportive and just generally good people. We support each other as we work towards the same goals.

      Crate also has good benefits and programs which help me feel valued at the company.

      Cons

      The commute to the corporate office can involve a lot of traffic.

    8. Helpful (1)

      "Crate and Barrel Corporate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Analyst in Northbrook, IL
      Current Employee - Senior Analyst in Northbrook, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Crate and Barrel full-time (Less than a year)

      Pros

      -Very nice people, good culture
      -Interesting work and product, management is willing to try new things
      -Good Work/Life Balance
      -Nice amenities

      Cons

      -Unclear what flexible work policies are (work from home, etc)
      -long commute from Chicago

      Advice to Management

      Continue to evolve strategy, but be a bit more calculating. It's good to be willing to try things, but make sure thoughtful reasoning goes into every decision.

    9. Helpful (1)

      "Not bad"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Crate and Barrel part-time

      Pros

      Outside of holidays, it's a relaxed environment, as long as you do your work

      Pleasant coworkers
      Flexible scheduling

      Cons

      Sometimes management schedules too little people and you end up doing the work of 3 employees

      Advice to Management

      Schedule correctly. Stop trying to save money by piling work of 3 employees onto 1 person, and then wonder why the store isn't in tip top shape

    10. "Great Company"

      StarStarStarStarStar
      Current Employee - Sales Associate
      Current Employee - Sales Associate
      Recommends
      Positive Outlook

      I have been working at Crate and Barrel part-time (Less than a year)

      Pros

      Wonderful management and co-workers
      Work around my part time hours

      Cons

      Can't really think of any. Have really enjoyed working for C&B