Crate and Barrel Reviews | Glassdoor

Crate and Barrel Reviews

Updated November 17, 2017
790 reviews

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3.5
StarStarStarStarStar
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Approve of CEO
Crate and Barrel Chief Executive Officer Neela Montgomery
Neela Montgomery
16 Ratings

790 Employee Reviews

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Pros
  • The work environment is one that fosters teamwork (in 58 reviews)

  • Great product, some nice co workers, good customers (in 56 reviews)

Cons
  • Not always a lot of hours when working part time (in 46 reviews)

  • If you are looking for full time hours it can be challenging to receive (in 37 reviews)

More Pros and Cons

  1. Featured Review

    "Great family at Crate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crate and Barrel full-time

    Pros

    Great Coworkers, Management listens to suggestions, Corp. really cares.

    Cons

    Really not much. More bonus opportunities.


  2. "Great if the management is good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Short Hills, NJ
    Former Employee - Sales Associate in Short Hills, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crate and Barrel part-time (More than a year)

    Pros

    Good pay and experience for sales and merchandising. 30% discount and being around cool nice products.

    Cons

    Management can be a bit overzealous and disorganized at some stores. A lot of pressure put on employees

    Advice to Management

    Chill for a bit?

  3. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lyndhurst, OH
    Former Employee - Sales Associate in Lyndhurst, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Crate and Barrel part-time (More than a year)

    Pros

    Great co-workers. Good management. Fun atmosphere. Great products.

    Cons

    Nights & weekend work. Holiday work.

    Crate and Barrel Response

    Nov 13, 2017 – Recruiter

    We are so glad that you were a part of our holiday crew! Thank-you for your feedback.


  4. "Great products"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    High quality products that make it easy to stand for.

    Cons

    Some customers are very difficult.

    Advice to Management

    Stop pushing credit cards so much


  5. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crate and Barrel full-time (More than a year)

    Pros

    Good discount , great culture , fun place , good benefits

    Cons

    Some operations opportunities but they’re working on it


  6. "Better than most retail positions"

    StarStarStarStarStar
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends

    I worked at Crate and Barrel full-time (More than a year)

    Pros

    Beautiful store, overall positive environment

    Cons

    Can be cliquey amongst management


  7. "Excellent Employee Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Stock Associate in San Francisco, CA
    Former Employee - Seasonal Stock Associate in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Crate and Barrel part-time

    Pros

    Very friendly environment
    Integrity - company commitment to non-discrimination and other workplace standards were consistently implemented and upheld
    Respect - onboarding and management of seasonal stockroom employees was welcoming and gracious. They acknowledged that there are people with many career backgrounds doing the job for many reasons, and were flexible and understanding regarding schedule requests etc.

    Cons

    cap on hours for seasonal employees

    Advice to Management

    use the Union Square store as a positive example for the other stores when a model of good workplace culture is needed

    Crate and Barrel Response

    Oct 30, 2017 – Recruiter

    Thanks so much for taking the time to share your experience with us!

  8. "Great Seasonal Job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Discount on the products are great.

    Cons

    No Holiday Pay for working Christmas and Thanksgiving.


  9. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Elizabeth, NJ
    Former Employee - Customer Service Representative in Elizabeth, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crate and Barrel part-time (Less than a year)

    Pros

    Making all customers leave happy.

    Cons

    More appreciation in the store from management .

    Advice to Management

    Complimenting more on the sales people who work very hard. everyday to help the company.


  10. "Dont wait for your next opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Crate and Barrel full-time (More than 5 years)

    Pros

    Friendly staff and management makes for an enjoyable work day.

    Cons

    Lots of empty promises about internal growth

    Advice to Management

    honesty and direct communication

    Crate and Barrel Response

    Nov 13, 2017 – Recruiter

    Thank you for your feedback.


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