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Crate and Barrel Reviews
Updated Aug 11, 2022
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Found 1,725 of over 2K reviews
61% Recommend to a Friend
53% Approve of CEO
Found 1,722 of over 2K reviews
Popular
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
Recommend to a Friend
Approve of CEO
Janet Hayes
160 Ratings
Top Review Highlights by Sentiment
Pros
Cons
- "Poor management and even though most of the employees are kind there are some personalities they are very unsuitable fit for customer service." (in 132 reviews)
- "The company does not allow for much advancement and the low pay leads to high turnover." (in 125 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Crate and Barrel and is not affected by filters.
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- Former Employee★★★★★
Pros
Great management. Works with everyone’s hours especially when I was in school
Cons
None honestly great atmosphere to work in
- Former Employee★★★★★
Pros
Fun place to work, benefit paid sick leave.
Cons
I have not very respectful manager.
- Former Employee, more than 1 year★★★★★
Pros
Great team, organized, beautiful work
Cons
Not as much room for growth
Thank you for taking the time to share your experience! We’re so happy to hear you love Crate!
- Former Employee, more than 1 year★★★★★
Nice part-time job
Jul 26, 2022 - Retail Sales Associate in Short Pump, VARecommendCEO ApprovalBusiness OutlookPros
Great team and nice customers
Cons
Being on your feet when working long hours
- Current Employee, less than 1 year★★★★★
It's ok, but not a long term solution
Aug 8, 2022 - Merchandise Associate in Romeoville, ILRecommendCEO ApprovalBusiness OutlookPros
Good with breaks and lunch consistency.
Cons
The work and hours can fluctuate a lot, they also tend to move people around a lot, job security is questionable, I've seen quite a few people come and go in a short amount of time.
- Current Employee, less than 1 year★★★★★
Pros
Great Pay Easy Job No Micromanagement (Sorta)
Cons
PHONES (They will require you on phones
Continue readingCrate and Barrel Response
Account Executive
Thank you for taking the time to share your experience! We’re so happy to hear you love Crate!
- Former Employee, more than 1 year★★★★★
Pros
All of my coworkers were really nice. The job itself is okay. Sometimes it's nice when it's busy because the time goes by fast but it can also be a bit overwhelming at times.
Cons
Management kind of sucks sometimes. There are some really nice managers there but they don't outweigh the bad ones unfortunately. You really never know when one of them will just up and switch from overly nice to absolutely horrid. There's one manager specifically that will just yell at everybody for really no reason. I was also sexually harassed by one of the employees but I never felt safe enough to mention it to anybody. Plus the customers sometimes of course feel very entitled which is always annoying. They also say that there's a lot of opportunity to grow which is a complete lie.
- Current Employee, more than 8 years★★★★★
Pros
coworkers are very good and nice to work with
Cons
not much growth in any position
Crate and Barrel Response
Account Executive
Thank you for taking the time to share your experience! We’re so happy to hear you love Crate!
- Former Employee, more than 1 year★★★★★
Pros
Employee discount is generous from start
Cons
Don’t differentiate high performers from others
- Current Employee, less than 1 year★★★★★
Pros
Great company to work for with excellent company culture and great growth opportunities.
Cons
variable hours of scheduling and changes frequently
Crate and Barrel Response
Account Executive
Thank you for taking the time to share your experience! We’re so happy to hear you love Crate!
Join the Crate and Barrel team
Crate and Barrel Reviews FAQs
Crate and Barrel has an overall rating of 3.6 out of 5, based on over 1,796 reviews left anonymously by employees. 61% of employees would recommend working at Crate and Barrel to a friend and 52% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
61% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Crate and Barrel 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Crate and Barrel to be workplace, benefits, coworkers and the cons to be senior leadership, career development, management.
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Account Executive