"such a fun joy"
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- Culture & Values
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Crate and Barrel Reviews
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Pros
"Supportive and collaborative work environment where you are encouraged to lead with your strengths" (in 70 reviews)
"Fantastic team, great product, relaxed atmosphere (compared to other retail companies I have worked for)" (in 60 reviews)
Cons
"Then all of the part- time staff who want the position must be interviewed" (in 50 reviews)
"No chance of full time employment unless a full- timer leaves" (in 43 reviews)
![Crate and Barrel Logo]()
RecommendsPositive OutlookApproves of CEOI have been working at Crate and Barrel part-time (More than a year)
Pros
great people, products and environment
Cons
you have to work 5 hours to get a break
Advice to Management
offer breaks every 3 hour
Crate and Barrel 2019-02-02 14:27 PST![Crate and Barrel Logo]()
"Great Place Great People Good pay"
StarStarStarStarStarI worked at Crate and Barrel part-time (Less than a year)
Pros
Management is great, Work is steady, and pay is good
Cons
Some customers can be rude but that's anywhere
Crate and Barrel 2019-01-30 19:25 PSTHelpful (1)
![Crate and Barrel Logo]()
"Retail"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNegative OutlookDisapproves of CEOI have been working at Crate and Barrel full-time (More than 3 years)
Pros
Crate & Barrel has a wonderful work family. I know at my job location I do enjoy working with a lot of my coworkers.
Cons
The job is commission based. With now people buying more online you’re not only have to compete with your other associates but the website as well. I feel also that there is a lot of things coming down from corporate so just pushing the credit card or design services that is The job is commission based. With now people buying more online you’re not only have to compete with your other associates but the website as well. I feel also that there is a lot of things coming down from corporate so just pushing the credit card or design services that is putting a lot of pressure on sales associates.
Advice to Management
My advice not only the management but to corporate would be asked more questions to store associates. They are the ones that know what is going on with the company. Also, we have started conditioning our customers to believing that there will be a promotion every weekend. Our promotions are not competitive with our competitors. If we are not going to have great promotions stop increasing the prices of our furniture so that it becomes unattainable. In addition, reconsider promoting within the company. Your employees are dedicated and loyal. They won’t be for much longer if you keep overlooking them and de-valuing them.
Crate and Barrel 2019-02-11 09:52 PSTHelpful (2)
![Crate and Barrel Logo]()
"Little Progress in 403 Palo Alto"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI have been working at Crate and Barrel full-time
Pros
Friendships with co-workers
Employee discount
Flexible schedule
Great products
New management has taken some quick and easy action to boost morale - going back to 1 hour lunch breaks, catered thank you lunch, organizing and encouraging potlucks.Cons
New management has not been successful so far in organizing and fixing store operations issues. New management seems complacent in this area and not an active participant especially when she's permanently fixed in her office with the radio off and oblivious to what's happening on the floor and associate calls for a manager go unanswered.
Former management has been rehired so any chance to make progress and positive changes is pointless when they bring back managers that created more problems than solved in their department. Former management was on board during probably the worst period of associate turnover and decline in revenue.
Operations management is non-existent. Inexperienced and brought in from another store until they leave in the Spring. Rude and sarcastic tone towards others and openly jokes about not making any effort because they're "not a lifer." The stock room is a disaster with no direction, responsibility or ownership.
Parent/child associates are problematic. One parent shows up at will when their child is working so they can bring their child lunch and talk and distract them for the rest of their shift and getting in the way of others productivity.Advice to Management
Fix the issues now during the traditionally "slow" period in retail. If you don't take advantage of this down time, it will be hopeless when sales pick up and there's no time.
Implement a No Office policy for managers on the weekends, the busiest days of the week. Furniture and Sales associates can use the help and manager calls where customers are waiting (returns, accepting checks/large bills, price overrides) would be addressed in a timely manner.
A No Office policy on the weekends will also enable managers to gain a better understanding of store operations and issues to make positive changes.
Hire experienced Customer Service associates instead of pulling associates from other departments to "cover the phones."
Keep up the hiring.Crate and Barrel 2019-02-11 00:01 PSTHelpful (1)
![Crate and Barrel Logo]()
"Great Company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Crate and Barrel full-time (Less than a year)
Pros
Positive Corporate Culture
Collaborative Cross Functional Environment
Sharp, Forward-Thinking Employees
Focus on Feedback and Employee Development
A Product Line that we are all proud to be a part of.Cons
No Cons that I can think of.
Crate and Barrel 2019-01-23 11:50 PSTHelpful (1)
![Crate and Barrel Logo]()
"The people"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI worked at Crate and Barrel full-time (More than 10 years)
Pros
The friendliness at the work place, discounts and some what flexibility.
Cons
Hours and management could be better, but sadly isn't
Advice to Management
Be more open minded and unionize that'll help alot of the favoritism.
Crate and Barrel 2019-02-09 08:22 PST![Crate and Barrel Logo]()
"Merchandise Associate"
StarStarStarStarStarI worked at Crate and Barrel part-time
Pros
The company offers benefits to full-time employees
Cons
Corporate seemed to be making an effort to make changes, often ineffective and detrimental to store employees
Crate and Barrel 2019-01-24 10:26 PST![Crate and Barrel Logo]()
"Great company to work for"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Crate and Barrel full-time (More than a year)
Pros
Inspirational design, new product and customers
Cons
Training can sometimes be a hit or miss due to trainer.
Crate and Barrel 2019-01-23 14:38 PST![Crate and Barrel Logo]()
"Design , retired Art professor from EU,fashion advisory."
StarStarStarStarStarPros
Creative thinking and challenge to accomplishment.
Cons
Finding the best way for your positive outcome.
Advice to Management
There’s always some greatness in the world....sunny days,great songs,people,animals,flowers and so much more. Only up to you.
Crate and Barrel 2019-01-22 11:20 PST![Crate and Barrel Logo]()
"Seasonal Sales Associate"
StarStarStarStarStarRecommendsNeutral OutlookNo opinion of CEOI worked at Crate and Barrel part-time (Less than a year)
Pros
Fun, fast paced retail job, you are helping customers decorate their homes. Helps to be interested in the product and/or home decor and decorating. Customers are pleasant. Pays well for retail. Coworkers are very friendly--many people who work there have professional backgrounds (Crate and Barrel is their second income).
There is always something to do!Cons
Job was temporary.
Business can be slow at times because like many places they are competing with online shopping.Crate and Barrel 2019-01-21 11:01 PST
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