Crate and Barrel Reviews | Glassdoor

Crate and Barrel Reviews

Updated May 19, 2017
705 reviews

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705 Employee Reviews

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Pros
  • Fantastic team, great product, relaxed atmosphere (compared to other retail companies I have worked for) (in 50 reviews)

  • Everyone is extremely helpful and in general its a happy work environment (in 50 reviews)

Cons
  • It's still a part-time job with long hours (in 43 reviews)

  • I wish there were more opportunities to work full time that weren't management (in 30 reviews)

More Pros and Cons

  1. Helpful (3)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hingham, MA
    Former Employee - Anonymous Employee in Hingham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Crate and Barrel full-time

    Pros

    Beautiful product and stores. Okay discount.

    Cons

    No training plans or direction. There is no career growth or development plans going on. Constant issues with furniture orders with no resolve leaving the team and the customers frustrated. So many people have left the location that I was in due to poor management, people who have been with the company for over 10/ 20 years. Also, this wasn't just a few people, but a lot. The company does not recognize that there is a huge issue in this store/ or doesn't care. Such a shame since the staff is wonderful. This has been the worst retail company to work for. Even though the product is beautiful, don't bother, you will be disappointed.

    Advice to Management

    Solicit employee feedback

    Crate and Barrel Response

    Feb 27, 2017 – Recruiter

    ​Thank you for taking the time to discuss your experiences. We welcome an opportunity to discuss your experiences with you. Please contact our corporate offices at 847-272-2888 and ask to speak to a ... More


  2. "The Best Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Allocation Analyst in Northbrook, IL
    Current Employee - Allocation Analyst in Northbrook, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crate and Barrel full-time

    Pros

    40 hour work week (never over, never under), ability to work from home, flexibility, amazing team members, great work environment, always working on personal growth and development with management.

    Cons

    Compensation is pretty low in comparison to other companies for the same position.

    Advice to Management

    Keep it up :)


  3. "Corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CB2 in Chicago, IL
    Current Employee - CB2 in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crate and Barrel full-time (Less than a year)

    Pros

    Great office culture
    Work like balance
    Competitive pay
    Good benefits
    Discount
    Fun work

    Cons

    Long drive to corporate from the city, wish all offices could be under one roof downtown, not the suburbs.

    Advice to Management

    Thanks for caring about your employees. It makes such a difference in our lives.


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  5. "Department Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crate and Barrel full-time

    Pros

    Very fun place to work. Never bored. Love interacting with customers. Very team orientated.

    Cons

    Working weekends is a must. Not really a con cause you know this going in.


  6. "Merchandise Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchanise Associate in Seattle, WA
    Current Employee - Merchanise Associate in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Crate and Barrel part-time (Less than a year)

    Pros

    I found the position to fun. Very little stress, in comparison to the sales floor, and perfect for those not wanting a desk job.

    Cons

    The temperature regulation can be problematic, especially considering the store policy of no hats. Managers are under far more stress than the employees and can transfer.

    Advice to Management

    Try not to let your stress from corporate get to you. Your employees know when your on edge and it can affect the entire store.


  7. "sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crate and Barrel (More than a year)

    Pros

    Great team atmosphere and loved meeting new people every day

    Cons

    low salary, long hours on your feet, offsite parking for holidays

    Advice to Management

    more reviews and room for advancement


  8. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Crate and Barrel part-time (Less than a year)

    Pros

    I like the people I work with

    Cons

    erratic schedule so barely any work/life balance. Unless you are management, you can't be fulltime because they don't want to pay benefits

    Crate and Barrel Response

    Jan 9, 2017

    ​Thank you for taking the time to discuss your experiences. We are proud to offer a benefits package to our part-time associates. Please contact our corporate offices at 847-272-2888 and ask to ... More


  9. "Fun place to work if you're in a clique"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Torrance, CA
    Current Employee - Anonymous Employee in Torrance, CA
    Recommends
    Approves of CEO

    I have been working at Crate and Barrel part-time (More than a year)

    Pros

    Very flexible, great place to work if you're still in school, staff is like family

    Cons

    If you are having an issue, management does not take matters seriously. There are several cliques, can find it hard to fit in if you are new.

    Advice to Management

    Do not allow top paid seller to bully people making less than them.

    Crate and Barrel Response

    Jan 16, 2017

    ​Thank you for taking the time to discuss your experiences. We welcome an opportunity to discuss your experiences with you. Please contact our corporate offices at 847-272-2888 and ask to speak to a ... More


  10. Helpful (3)

    "Lacking benefits, culture is good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Northbrook, IL
    Current Employee - Anonymous Employee in Northbrook, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crate and Barrel full-time (More than a year)

    Pros

    The people and the culture make working here easy, but the lack of flexibility and benefits making staying here hard when we do have other options as employees. Work parties are great, but when you require associates to be in the office every day with hardly any work from home options (and very little flexibility), it doesn't count for much. The building itself is Ok, the cafeteria being the best quality food I've had in an office, but other than that it lacks a lot of benefits I've received previously. That being said, the management team here is great and dedicated so I'm hopeful for the future, but a lot of people have been here for 10, 20 and 30 years, and very comfortable in this environment so I am not sure the changes to keep newer employees will come soon enough to keep employees from leaving to go to other options when we have so many here in Illinois.

    Cons

    Benefits, overall perks for corporate environment, not generous vacation time, only 6 paid holidays so in general, severely lacking general benefits that more and more companies are realizing make employees happy

    Advice to Management

    Take a look at benefits other companies are offering and try to keep up. Over the top Holiday parties are fine, but working from home, more vacation time, decent holidays, and flexible working hours count for much more in the grand scheme of things.


  11. "Merchandise associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Associate in Cherry Hill, NJ
    Current Employee - Merchandise Associate in Cherry Hill, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Crate and Barrel full-time (More than 8 years)

    Pros

    Employee friendly nice atmosphere for both employees and customers

    Cons

    The pay raises are not always the best

    Advice to Management

    They work way too much


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