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    Crawford & Company Reviews

    Updated August 11, 2017
    236 reviews

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    Full-timePart-time
    2.9
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Crawford & Company President and Chief Executive Officer Harsha V. Agadi
    Harsha V. Agadi
    53 Ratings

    236 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • No work life balance in sight here (in 9 reviews)

    • Pay not adequate to amount of work (in 6 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (7)

      "Lots of opportunity"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Manager in Saint Louis, MO
      Current Employee - Manager in Saint Louis, MO
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Crawford & Company full-time (More than 10 years)

      Pros

      Growth and advancement opportunity
      Comprehensive training
      Solid management willing to help
      Excellent incentive opportunities
      Largest Independent adjusting company in the world

      Cons

      Employees are required to work hard to stand out
      Competitive environment with demanding clients
      Management has high expectations for employees

    2. "Independent Claims Adjuster"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Independent Claims Adjuster in Atlanta, GA
      Current Employee - Independent Claims Adjuster in Atlanta, GA

      I have been working at Crawford & Company full-time (More than 3 years)

      Pros

      License Reimbursement. Upper Management easy to reach, in regard to communication. Timely payment.

      Cons

      Minimal work, as of late. Not many training opportunities in Atlanta.

      3. Join the Crawford & Company team
      See Our Latest Jobs

    3. Helpful (1)

      "Adjuster"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Adjuster in Atlanta, GA
      Current Employee - Adjuster in Atlanta, GA
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Crawford & Company full-time (More than 3 years)

      Pros

      nice and communative management, very helpful

      Cons

      not alot of room for growth

    4. "Crawford and Company IT"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Principal Server Architect/Administrator – Windows in Atlanta, GA
      Former Employee - Principal Server Architect/Administrator – Windows in Atlanta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Crawford & Company full-time (More than 5 years)

      Pros

      Excellent work environment. Very positive culture.

      Cons

      No Cons in my experience to mention

    5. "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Crawford & Company part-time

      Pros

      The management team is excellent.

      Cons

      Allow for progression to be easier

      Advice to Management

      It is pretty much stated in cons.

    6. Helpful (2)

      "Great People, No Growth"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Shared Services in Atlanta, GA
      Current Employee - Shared Services in Atlanta, GA
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at Crawford & Company full-time (More than a year)

      Pros

      The people are what retains employees. Crawford's employees want the best for each other. If there were more opportunities for growth within the organization, retention would be much higher.

      Cons

      No career paths for employees in shared services. Crawford puts all of it's training efforts into claims adjusters. Retaining millennials is essentially impossible here as there is no growth, outdated systems, high benefit cost, and lousy perks. Way below market pay.

      Advice to Management

      Don't look at shared services employees as costs. They are investments. The claims adjusters might be the motor of the company, but shared services are the wheels. Invest in shared services career development and retain top talent. I've seen too many talented employees leave Crawford due to lack of growth.

    7. "Multi-line Adjuster"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Multi-Line Adjuster in Morgantown, WV
      Current Employee - Multi-Line Adjuster in Morgantown, WV
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Crawford & Company full-time (More than a year)

      Pros

      Flexible schedule and time management. I am able to plan my day according to my needs and priorities. I am free to work around my needs.

      Cons

      Lack of communication with superiors. It is sometimes difficult to get return calls from management and a lack of follow through on needs.

      Advice to Management

      Better communication.

    8. "Great company to work for!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Claims Manager in Atlanta, GA
      Former Employee - Claims Manager in Atlanta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Crawford & Company full-time (More than 3 years)

      Pros

      Profit sharing
      401K match
      Work life balance

      Cons

      No telecommuting available for senior level employees

      Advice to Management

      Understand that face time in the office is changing.

    9. "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Property & Casualty Adjuster in Atlanta, GA
      Current Employee - Property & Casualty Adjuster in Atlanta, GA
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Crawford & Company full-time (More than 3 years)

      Pros

      Good work /life balance. Great work schedule for an adjuster.

      Cons

      Not much room for upward growth

    10. "Vehicle Services -Regional product manager"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Crawford & Company full-time

      Pros

      Company will pay for CPCU and other designations

      Cons

      Salary is low, management is poor and lack vision

      Advice to Management

      nothing

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