Crawford & Company Reviews

Updated May 22, 2022

To filter reviews, or .

Found 590 of over 678 reviews

3.6
68%
Recommend to a Friend
87%
Approve of CEO
Crawford & Company Chief Executive Officer  Rohit Verma
Rohit Verma
105 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Crawford & Company and is not affected by filters.

Want more demographic options?
  1. 4.0
    Former Employee, less than 1 year
    Featured Review

    Great Place to Work

    Feb 16, 2022 - Claims Adjuster 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work Remote Supportive team members Awesome resources

    Cons

    Large claim pending. (Not really a con, its claims)

    Continue reading
    Be the first to find this review helpful

    Crawford & Company Response

    Marketing Communications Coordinator

    Thank you for your review!

  2. 5.0
    Current Employee, more than 3 years

    Claims Adjuster - Field

    May 20, 2022 - Property Adjuster 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great pay, choose hours, company car, cell phone

    Cons

    long hours, metrics are important and can be difficult to hit.

    Be the first to find this review helpful
  3. 5.0
    Current Employee, more than 10 years

    SNR

    May 14, 2022 - Senior Nurse Reviewer in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible schedule and work remotely

    Cons

    Either too much work assigned followed by not enough

    Continue reading
    Be the first to find this review helpful
  4. 2.0
    Former Employee, more than 3 years

    Room for Improvement

    May 4, 2022 - Vice President in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Recent investment in training and development and in new technology to support adjusters; a handful of good leaders working to change what has historically been very toxic

    Cons

    Too many old leaders set in their ways; too much favoritism; certain teams held to extremely high standards while others don't seem to be accountable at all

    Continue reading
    Be the first to find this review helpful
  5. 4.0
    Current Employee, more than 5 years

    Emotionally Intelligent Manager

    Apr 15, 2022 - Issue Resolution Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Aside from finding the role interesting, the department Manager has my greatest respect and is one of the best, if not the best Managers I have worked for. He is very active in assisting his front line managers and their team members. He is quick to offer praise that doesn't feel superficial. When he needs to become involved in a "training opportunity" he is candid, but kind, fair, and willing to help. He listens and does all he can to understand and relate to everyone in his department.

    Cons

    The department itself is undergoing major improvements under his lead. As with any change there are growing pains and work to correct bad habits. This can be frustrating when trying to learn the role with an outsiders perspective, vs. "How we always handle it". Burnout in the role is a danger on a daily basis. These is the primary reason I did not give five stars. I certainly anticipate this to improve as procedures are better outlined, more Coordinators are hired and additional training is created.

    Continue reading
    Be the first to find this review helpful
  6. 2.0
    Former Employee, more than 8 years

    The most difficult job

    Apr 29, 2022 - Team Manager in Concord, NH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Hard to find any. Salary, but you work much harder for it.

    Cons

    The amount of hours you're expected to work.

    Continue reading
    Be the first to find this review helpful
  7. 3.0
    Current Employee

    All depends what account you get

    Apr 28, 2022 - Claims Examiner 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good benefits, if you can do claims, pretty much left alone

    Cons

    they tried to have a single rep handle BI, Litigation, Total Loss, regular vehicle claims/repairs, coverage issues, property liability, Med Pay....yeah one month of that I was gone. I had 14 years of claims experience and no way one rep can handle those disciplines well all at once, especially total loss and Lit, does not gel

    Be the first to find this review helpful
  8. 4.0
    Former Employee, more than 1 year

    Great Company

    Apr 5, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance Relaxed work attire Great Work Colleagues

    Cons

    Compensation Not being able to work remotely

    Be the first to find this review helpful

    Crawford & Company Response

    Marketing Communications Coordinator

    Thank you for your review! Every office, region and team has different requirements for remote working. We're sorry to hear it didn't work out this time!

  9. 3.0
    Current Employee

    Service Representative

    Apr 13, 2022 - Claims Adjuster 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good company to work for, very flexible and understanding; great managers and work atmosphere while working remotely as well. there is a 2$ shift premium after 5pm which brings the hourly wage to 20$/hr

    Cons

    Schedule is evenings and every weekend, with no flexibility on the weekends. They said that the shift premium applied to the whole weekend, only to find out after the hiring process that it is only on Saturdays... they say the whole weekend to try and recruit people.

    Continue reading
    Be the first to find this review helpful
  10. 4.0
    Current Employee

    Leave Specialist

    Mar 21, 2022 - Leave Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Work independently -Flexible scheduling -Room for growth

    Cons

    -Pay could be higher -Heavy workload -Can be overwhelming at times

    Be the first to find this review helpful

    Crawford & Company Response

    Marketing Communications Coordinator

    Thank you for your review!

Viewing 1 - 10 of 590 Reviews

Crawford & Company Reviews FAQs

Crawford & Company has an overall rating of 3.6 out of 5, based on over 678 reviews left anonymously by employees. 68% of employees would recommend working at Crawford & Company to a friend and 65% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Crawford & Company employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Crawford & Company. This rating has been stable over the past 12 months.

68% of Crawford & Company employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Crawford & Company 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Crawford & Company to be benefits, coworkers, career development and the cons to be culture, management, compensation.

Popular Careers with Crawford & Company Job Seekers

JobsSalariesInterviews

Work at Crawford & Company? Share Your Experiences

or