Crawford & Company Reviews

Pros

The CEO and other senior leaders are focused on maintaining a positive culture and giving employees opportunities for growth and development. Everything we do is guided by our mission and shared values. It is exciting to work in an organization that empowers employees to add value and make a difference!

Advice to Management

N/A

Pros

Excellent leadership. Positive, supportive teamwork. Best in class compensation, benefits and management style.

Advice to Management

Keep up the good work

Pros

Top-level management is accessible to employees. Everyone has an opportunity to have their voice heard by the C-suite.

Advice to Management

Focus on business processes and streamlining roles before anything else, especially before trying to automate them or offshore them. Think of intangible costs & benefits of monetary decisions in ROI calculations and discussions (employee morale, functionality of systems, cost vs. benefit of starting over, etc.).

Pros

Great claims programs for Carriers!

Pros

None that i can think og

Advice to Management

You have good people there...PAY THEM!

Pros

They are very supportive and I never had any issues with them,

Pros

Good place to reestablish career

Advice to Management

Stop blatant favoritism

Pros

Pay was good at first

Pros

Nice People
Good HR Dept
Industry Education

Advice to Management

I worked for Crawford for 12 years in Accounts Receivable and Collections. I avoided 3 "consolidation" lay offs due to management fighting to keep me and finding creative ways to keep me on. Even if that mean sending me to Crawford University to get me an "adjuster" title instead of "administration". They saw my potential, strengths and built the platform for what is my successful accounting career today. I have Crawford to thank for that! I got lucky and had awesome managers for the bulk of my tenure with the company. That's a big part of it. There was bad management there as well. So its wasn't all sunshine and rainbows.
There were lay offs, consolidations and hiring freezes over the years. You kept your head low, held your breath, did your job and hoped the "title" bracket you fell under wasn't effected.
The salaries are low. People either settle in, get comfortable and stay a long time or learn what they can and move on. Annual increases were 2% with a good performance review. Only way to make substantially more money was a promotion. Over my tenure every position they gave me was considered a "lateral" move.
Benefits were awesome when I started but over the years the medical plans got bad, and cost went up. But PTO, Sick time, vision, dental, 401K were all there. Company was VERY supportive when one of my parents became terminally ill and I had to go on FMLA to care for them.I had several unexpected deaths in the family and I was given then time I needed to handle those situations. If employees had medical or personal issues the company was supportive and made changes to assist them when necessary. HR Dept was awesome.
Crawford is notorious for hiring young college graduates. Training them the tricks of the trade. They either stay on or move on in their careers having established experience and knowledge in the industry.
People generally were really nice to work with. I miss a lot of my co-workers and friends I made over the years.
It's a large corporation company so be ready to be a "number". But work hard, produce and your potential will be noticed. Possibly taken advantage of if you are not careful.
It's a great company if you are looking to settle in and put down roots or get into the insurance industry and learn. You just won't make a lot of money. Its a typical "corporate" setting.
But you gotta start somewhere and Crawford is a good building block to have in a career!

Pros

Transforming the company
Leading the way in innovation
Creating culture of transparency
Communication from executive mgmt

Advice to Management

Get rid of low performers and people who are constantly bringing down morale. Lots of good things going, keep them going