Crawford & Company Reviews | Glassdoor

Crawford & Company Reviews

Updated August 11, 2017
236 reviews

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2.9
StarStarStarStarStar
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Approve of CEO
Crawford & Company President and Chief Executive Officer Harsha V. Agadi
Harsha V. Agadi
53 Ratings

236 Employee Reviews

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Pros
Cons
  • No work life balance in sight here (in 9 reviews)

  • Pay not adequate to amount of work (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Lots of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Saint Louis, MO
    Current Employee - Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crawford & Company full-time (More than 10 years)

    Pros

    Growth and advancement opportunity
    Comprehensive training
    Solid management willing to help
    Excellent incentive opportunities
    Largest Independent adjusting company in the world

    Cons

    Employees are required to work hard to stand out
    Competitive environment with demanding clients
    Management has high expectations for employees


  2. "Independent Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Independent Claims Adjuster in Atlanta, GA
    Current Employee - Independent Claims Adjuster in Atlanta, GA

    I have been working at Crawford & Company full-time (More than 3 years)

    Pros

    License Reimbursement. Upper Management easy to reach, in regard to communication. Timely payment.

    Cons

    Minimal work, as of late. Not many training opportunities in Atlanta.

  3. Helpful (1)

    "Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjuster in Atlanta, GA
    Current Employee - Adjuster in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Crawford & Company full-time (More than 3 years)

    Pros

    nice and communative management, very helpful

    Cons

    not alot of room for growth


  4. "Crawford and Company IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Server Architect/Administrator – Windows in Atlanta, GA
    Former Employee - Principal Server Architect/Administrator – Windows in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crawford & Company full-time (More than 5 years)

    Pros

    Excellent work environment. Very positive culture.

    Cons

    No Cons in my experience to mention


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crawford & Company part-time

    Pros

    The management team is excellent.

    Cons

    Allow for progression to be easier

    Advice to Management

    It is pretty much stated in cons.


  6. Helpful (2)

    "Great People, No Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shared Services in Atlanta, GA
    Current Employee - Shared Services in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Crawford & Company full-time (More than a year)

    Pros

    The people are what retains employees. Crawford's employees want the best for each other. If there were more opportunities for growth within the organization, retention would be much higher.

    Cons

    No career paths for employees in shared services. Crawford puts all of it's training efforts into claims adjusters. Retaining millennials is essentially impossible here as there is no growth, outdated systems, high benefit cost, and lousy perks. Way below market pay.

    Advice to Management

    Don't look at shared services employees as costs. They are investments. The claims adjusters might be the motor of the company, but shared services are the wheels. Invest in shared services career development and retain top talent. I've seen too many talented employees leave Crawford due to lack of growth.


  7. "Multi-line Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Multi-Line Adjuster in Morgantown, WV
    Current Employee - Multi-Line Adjuster in Morgantown, WV
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Crawford & Company full-time (More than a year)

    Pros

    Flexible schedule and time management. I am able to plan my day according to my needs and priorities. I am free to work around my needs.

    Cons

    Lack of communication with superiors. It is sometimes difficult to get return calls from management and a lack of follow through on needs.

    Advice to Management

    Better communication.

  8. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Manager in Atlanta, GA
    Former Employee - Claims Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crawford & Company full-time (More than 3 years)

    Pros

    Profit sharing
    401K match
    Work life balance

    Cons

    No telecommuting available for senior level employees

    Advice to Management

    Understand that face time in the office is changing.


  9. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property & Casualty Adjuster in Atlanta, GA
    Current Employee - Property & Casualty Adjuster in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Crawford & Company full-time (More than 3 years)

    Pros

    Good work /life balance. Great work schedule for an adjuster.

    Cons

    Not much room for upward growth


  10. "Vehicle Services -Regional product manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crawford & Company full-time

    Pros

    Company will pay for CPCU and other designations

    Cons

    Salary is low, management is poor and lack vision

    Advice to Management

    nothing


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