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Crawford & Company Reviews

Updated January 17, 2018
260 reviews

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2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Crawford & Company President and Chief Executive Officer Harsha V. Agadi
Harsha V. Agadi
61 Ratings

260 Employee Reviews

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Pros
Cons
  • No work life balance in sight here (in 9 reviews)

  • Low pay compared to other organizations in the industry (in 11 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "I have had the pleasure of working for over 10 years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Analyst III in Atlanta, GA
    Current Employee - QA Analyst III in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crawford & Company full-time (More than 10 years)

    Pros

    Had great team leaders who helped in learning the depth about the industry .
    Company and team had flexible work schedule which is benefit to balance both work and personal life .

    Cons

    Wish there was more opportunity to grow with latest technology for career growth.


  2. Helpful (1)

    "Thinking of working for Crawford & Company? Hmmm..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property General Adjuster
    Current Employee - Property General Adjuster
    Disapproves of CEO

    Pros

    They are very good about training claims personnel

    Cons

    Their salaries are less than average and the production incentives are not so good, especially for the more tenured claims personnel. Management apparently will need better market place data to adjust both of these for the comany to be more competitive. Also, salary raises have been frozen for the last two years, at a time when inflation for basic commodities has skyrocketed.

    Advice to Management

    Listening to the employees will create better results in the long run than that of the board of directors. Contrary to popular opinion, the increased revenue that the company has enjoyed is a product of your employees and not that of management. Also, when a committee is created to develop production incentives, management should adhere to those employee determined benchmarks, instead of changing them and then telling their employees that the changed incentives are what was created by the committee itself. People talk about these things and the truth is eventually revealed.

  3. "Great growing company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Support in Atlanta, GA
    Former Employee - Administrative Support in Atlanta, GA
    No opinion of CEO

    Pros

    A growing insurance adjusting firm that is respected in the industry. Great work/personal life balance. And the ability to be promoted if interest is stated to management directly. Great working atmosphere as well. Generous merit increases and rewards for a job well done.

    Cons

    Not as diverse in business areas as other insurance firms, but they are growing.

    Advice to Management

    Communicate better with employees when changes occur in the company.


  4. "wouldn't go back"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ins Adjuster in New Orleans, LA
    Former Employee - Ins Adjuster in New Orleans, LA
    Doesn't Recommend
    No opinion of CEO

    Pros

    good training on the basics of this job

    Cons

    lower pay than other similiar companies

    Advice to Management

    adjusters are overworked and underpaid compared to other companies.


  5. "Sporatic and scattered"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Toronto, ON (Canada)
    Current Employee - Vice President in Toronto, ON (Canada)
    Recommends
    Disapproves of CEO

    Pros

    Many opportunities for growth and success

    Cons

    Frantic focus on short term results

    Advice to Management

    Work with a longer time horizon


  6. "Good company to learn the business"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Supervisor in Newton, MA
    Former Employee - Claims Supervisor in Newton, MA
    No opinion of CEO

    Pros

    excellent opportunity to learn the business of insurance
    exposure to muttiple lines
    company vehicle for most positions
    flexible schedule

    Cons

    benefits as a whole - health, dental, etc are not on par with other industry leaders
    certain positions require 24 HR on call status for a period of time
    salaries are below industry average

    Advice to Management

    none


  7. "Crawford and Company Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Waterloo, ON (Canada)
    Former Employee - Claims Adjuster in Waterloo, ON (Canada)
    Recommends
    Approves of CEO

    Pros

    Working at Crawford was a good experience. People were nice and professional.

    Cons

    Some people working there had no Insurance background. I went to College for a few years but some people were able to step their foot into the business without a degree.

    Advice to Management

    Make sure supervisors are qualified to be supervisors.

  8. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Atlanta, GA
    Former Employee - Claims Adjuster in Atlanta, GA
    Recommends
    Approves of CEO

    Pros

    Great Benefits, great education opportunity

    Cons

    Pressure for high claims volume in a small amount of time

    Advice to Management

    Less rigid toward employees


  9. "Vehicle Services Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vehicle Services Coordinator in Tarrytown, NY
    Current Employee - Vehicle Services Coordinator in Tarrytown, NY
    Recommends
    No opinion of CEO

    Pros

    Nice place to work, small office with a friendly atmosphere, Everyone got along and worked as a team when needed. Enjoyed the work, was able to utilize most of my skills and learn new ones.

    Cons

    To value the opinions of others and not to look down on those who they may feel are not their equal.

    Advice to Management

    To be more aware of the abilities of the people they hire and to listen to their opinions as they may have something good to offer.


  10. Helpful (1)

    "Use to be a great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    Pros

    Use to be a stable place of employment.

    Cons

    They don't appreciate there employees.
    Management don't take the time to understand the task at hand.

    Advice to Management

    Take the time to understand what your workers do.


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