Creative Artists Agency Reviews | Glassdoor

Creative Artists Agency Reviews

Updated May 24, 2017
129 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Richard Lovett
76 Ratings

129 Employee Reviews

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Pros
  • Great education into the entertainment industry (in 17 reviews)

  • Great place to be entrepreneurial (in 13 reviews)

Cons
  • low pay, long hours, hard to move up (in 30 reviews)

  • Extremely low pay and long hours (in 30 reviews)

More Pros and Cons

  1. Helpful (1)

    "Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant in New York, NY
    Former Employee - Assistant in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Creative Artists Agency full-time (More than a year)

    Pros

    Access to events, teaches you solid work ethic, credibility in the marketplace and for career growth

    Cons

    Low salaries and you are unable to negotiate, no matter how hard you work. All assistants, mail room and receptionists make the same exact thing.


  2. "Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agent in New York, NY
    Former Employee - Agent in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The industry contacts are great, connections and industry insiders can help you to make it in hollywood for sure. Great place to start.

    Cons

    Very low salary and minimal if any benefits for everyone except agents and executives. Tough atmosphere and very stressful for the vast majority of people and they have a very high turnover because of the stress level. Lost of big egos as well.

    Advice to Management

    Listen more to your low level employees because many of them have great ideas have they have never had a chance to express them and perhaps be more upfront about the crazy long hours that everyone expected to do even people who barely make a living at all.


  3. "Service Desk Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Frontline Service Desk Analyst in Century City, CA
    Former Employee - Frontline Service Desk Analyst in Century City, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Creative Artists Agency full-time (Less than a year)

    Pros

    Great team environment, and endless networking opportunities.

    Cons

    Too fast paced at times due to entertainment industry demands, attitudes developed due to 'Hollywood' involvement.

    Advice to Management

    Less micromanagement and more trust on your technicians.


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  5. Helpful (6)

    "Sure, give it a try...but you've been warned."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant in Los Angeles, CA
    Former Employee - Assistant in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Creative Artists Agency full-time (Less than a year)

    Pros

    -Access to top-level industry players in all areas.
    -If you look beyond pervasive pretension and elitism you can form relationships with some genuinely talented people amongst your peers.
    -Insight into the "business of the business".
    -Fridge on every floor that's stocked with soft drinks and occasionally bagels & schmear.
    -It's an open secret that it's a difficult what they deal is and regardless of how you end up moving on you can usually leverage your experience into

    Cons

    -Navigating the torrential mood-swings and over-blown egos of the mid-level agents you'll be working for
    -LOW-PAY.
    -Cut-throat, crabs in a barrel culture.
    -Lack of diversity and inclusion which is indicative of the industry as a whole

    Advice to Management

    Relax: There would be room for all to be successful if you took a beat, refocused and truly operated with the spirit of collaboration like you claim you do in new hire orientation. Focus on creating a culture that promotes innovation and loyalty.
    Ripen: Take an interest in developing the assistant and lower-level talent that works for you. Think outside the box when making hiring decisions. Don't hire the person you'd be most likely to date. Remember, everyone's career has a certain shelf-life. Mentoring others and passing knowledge on is how one continues to stay useful and relevant.
    Reward: Since you pay them very little, think of genuinely meaningful ways to reward assistants for the grueling and necessary work they do on your behalf. Free cokes and ice cream on Fridays during the summer are cool, but professional development opportunities led by company's top executives or some of the agencies high-profile clients would be a lot cooler.


  6. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant in New York, NY
    Current Employee - Assistant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Creative Artists Agency full-time (More than 3 years)

    Pros

    Opens doors to other opportunities within the industry

    Cons

    Low pay and long hours


  7. "Great company if you want to work in entertainment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in New York, NY
    Former Employee - Receptionist in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Creative Artists Agency full-time (Less than a year)

    Pros

    Everyone at the company (from the support staff members to the agents) is very friendly and passionate. It's a great environment and everyone work hard which is very motivating.

    Cons

    Salary is low (industry norm); high turnover for entry levels; long hours.

    Advice to Management

    Create more opportunities for entry levels to network with the agents. If possible increase the salary to give people a greater incentive to stay.


  8. "Accelerate Your Career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agent in Los Angeles, CA
    Former Employee - Agent in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Creative Artists Agency full-time (More than 8 years)

    Pros

    -Incredibly smart co-workers with great relationships
    -Company operates like a well oiled machine
    -Encouraging of collaboration and innovation
    -Access to amazing companies and talent in all industries
    -Opportunity to build great relationships and personal network
    -High salaries for some with good benefits
    -Inside access to future job opportunities

    Cons

    -Lots of internal competition, especially at the lower levels
    -Large pay gap between high and low level employees
    -Work hours can be long
    -Clients can be demanding

    Advice to Management

    -Minimize the pay gap
    -Value home-grown employees more


  9. Helpful (1)

    "Manipulative culture, incredible learning experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent Assistant in Nashville, TN
    Current Employee - Agent Assistant in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Creative Artists Agency full-time (More than a year)

    Pros

    Assistants have access to vast resources and are trusted with large responsibilities, learn a lot quickly, fast-paced environment, ability to make huge contacts within the industry

    Cons

    Poor hourly wage, promotion heavily relies on the ability to be "cool" with clients as opposed to intelligence, feels like you're fighting to be in a high school clique daily, the processes are outdated and unnecessarily tedious

    Advice to Management

    Invest in growth and transparency with future employees to prevent high turnaround


  10. "Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant in Century City, CA
    Current Employee - Assistant in Century City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Creative Artists Agency full-time (Less than a year)

    Pros

    Work with creative people, good benefits and lots of paid days off, beautiful office space.

    Cons

    Long hours, low pay, management could be more transparent, lots of turnover with assistant.

    Advice to Management

    Pay your assistants more so the turnover rate will be less.


  11. "My dream company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Los Angeles, CA
    Current Employee - Administrative Assistant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Creative Artists Agency (Less than a year)

    Pros

    Fun work environment, gorgeous offices, lots of ambitious coworkers

    Cons

    very competitive but I enjoyed it


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