CredAbility Reviews | Glassdoor

CredAbility Reviews

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Found 39 reviews

2.5
StarStarStarStarStar
Rating TrendsRating Trends
16%
Recommend to a Friend
34%
Approve of CEO
CredAbility CEO Chris Honenberger
Chris Honenberger
3 Ratings
  1. Dynamic, focused on the mission of helping people in financial distress

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Management in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at CredAbility full-time for more than 6 years

    Pros

    CredAbility is one of the companies that are constantly challenging themselves to do things better with their mission of helping people in financial difficulties in mind. With things constantly changing, you are always learning something new. Employees are helpful, open and really believe in the mission. Other positive things: health and retirement benefits, regular coaching, periodic meetings between senior management...

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    Cons

    With so much work to be done and limited resources, it can be ovewhelming at times. Rolling out multiple company wide processes/ changes can impact your own work so you have to learn to shift priorities quickly. Because the organization is lean and doesn't have a lot of layers of management, promotion opportunities are somewhat limited.( they do have a development program for staff though)

  2. Counselor

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at CredAbility full-time

      Pros

      Good Training, overall a good place to work.

      Cons

      Poor budget planning on the part of management.

      Advice to Management

      None.

    • CredAbility Appeared to be a Promising Opportunity...

      StarStarStarStarStar
      • Overall
      • Career Opportunities
      • Compensation and Benefits
      Former Employee - Certified Credit Counselor in Atlanta, GA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at CredAbility full-time for more than 2 years

      Pros

      Good in terms of helping those under financial stress. I also enjoyed working with some of my co-workers. I liked providing follow up (IN) budget calls.

      Cons

      HR gave the illusion that we would be making some impact in the lives of those seeking counseling but the overwhelming majority of the sessions that I handled were online and for pre-filing bankruptcy. The people seeking counseling for bankruptcy just did it as a formality. They required a four-year degree for counselors but you really didn't need one because the work for the most part was repetitious and boring. Also,...

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      Advice to Management

      Promote from within before going out. The counselors currently working would know the ins and outs of the organization better than someone off the street so to speak.

    • Good but underpaid

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at CredAbility full-time

      Pros

      The people I worked with were great.

      Cons

      Resources were tight because it is a nonprofit. No opportunity for advancement or continuing education. Very corporate. I was underpaid and many VPs were overpaid.

      Advice to Management

      Recognize the skill set and potential in employees outside of the salary grid.

    • standard

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Network/Systems Administrator II in Acworth, GA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at CredAbility for more than 2 years

      Pros

      good for learning the business

      Cons

      non profit constraints on budgets

      Advice to Management

      sub-fair

    • Manager

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Knoxville, TN
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at CredAbility full-time for more than 6 years

      Pros

      Great employees who often lend a hand when needed. Flexible schedule and relaxed working environment.

      Cons

      No potential to move up. Upper management flip flops on priorities too often, leaving employees confused. Too many lay offs to count after being told financial status was steady and positive.

      Advice to Management

      Listen to front line employees and their opinions. Be open to change and follow through with all promises made. When stressing the importance of a project, ensure it truly is important and not a split decision that will be tossed to the side after a month.

    • Housing Coordinator

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Housing Coordinator in Atlanta, GA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at CredAbility

      Pros

      different shifts, co-workers, locations, benefits

      Cons

      Financial position, not much advancement

    • CredAbility was a great place to work.

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Client Payment Specialist in Atlanta, GA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at CredAbility

      Pros

      Flexibility was great as well as not being micromanage.

      Cons

      Getting projects done in a timely matter, but also having great coworkers to depend on.

      Advice to Management

      Keep your employees updated on current situations and stop being so sneaky with agencies information.

    • Helpful (1)

      Worst employer

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Credit Counselor in Atlanta, GA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at CredAbility full-time for more than 9 years

      Pros

      Positive mission. The healthcare benefits and retirement plans were favorable.

      Cons

      They show no concern for their employees well being. Their favorite statement is, "If you're not happy, leave." Senior management is completely disconnected from reality. They put unqualified people (minorities) with no managerial training/experience in management positions to qualify for grant funding. They focus on quantity, not quality. I watched this company destroy itself from within over the course of about...

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      Advice to Management

      It's too late. They had to merge with Clearpoint to keep something going. Stop telling employees that they are replaceable.

    • Helpful (1)

      OK company to work for if you just want a job that will lead nowhere.

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Credit Counselor in Atlanta, GA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at CredAbility full-time for more than 6 years

      Pros

      Great co-workers and you get to help people who are having financial issues.

      Cons

      Terrible management and extremely disconnected or deceitful senior management. Many of the counseling jobs require a 4 year degree to do what quickly turns into monotonous work that is not challenging. There are very few opportunities to expand your skill set and grow within the company.

      Advice to Management

      Take into consideration that many of your employees are one step away from being a client due to low pay. Attempt to break the cycle of underpaying just because you can get away with it.

    Found 39 reviews