CredAbility Reviews | Glassdoor

CredAbility Reviews

37 reviews

Filter

Filter

Full-time Part-time

2.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Chris Honenberger
3 Ratings

37 Employee Reviews

Sort: Popular Rating Date

  1. "Good but underpaid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CredAbility full-time

    Pros

    The people I worked with were great.

    Cons

    Resources were tight because it is a nonprofit. No opportunity for advancement or continuing education. Very corporate. I was underpaid and many VPs were overpaid.

    Advice to Management

    Recognize the skill set and potential in employees outside of the salary grid.


  2. "standard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network/Systems Administrator II in Acworth, GA
    Former Employee - Network/Systems Administrator II in Acworth, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CredAbility (More than a year)

    Pros

    good for learning the business

    Cons

    non profit constraints on budgets

    Advice to Management

    sub-fair


  3. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Knoxville, TN
    Former Employee - Anonymous Employee in Knoxville, TN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CredAbility full-time (More than 5 years)

    Pros

    Great employees who often lend a hand when needed. Flexible schedule and relaxed working environment.

    Cons

    No potential to move up. Upper management flip flops on priorities too often, leaving employees confused. Too many lay offs to count after being told financial status was steady and positive.

    Advice to Management

    Listen to front line employees and their opinions. Be open to change and follow through with all promises made. When stressing the importance of a project, ensure it truly is important and not a split decision that will be tossed to the side after a month.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Housing Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housing Coordinator in Atlanta, GA
    Former Employee - Housing Coordinator in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    different shifts, co-workers, locations, benefits

    Cons

    Financial position, not much advancement


  6. "CredAbility was a great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Payment Specialist in Atlanta, GA
    Current Employee - Client Payment Specialist in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexibility was great as well as not being micromanage.

    Cons

    Getting projects done in a timely matter, but also having great coworkers to depend on.

    Advice to Management

    Keep your employees updated on current situations and stop being so sneaky with agencies information.


  7. Helpful (1)

    "Worst employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Counselor in Atlanta, GA
    Former Employee - Credit Counselor in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CredAbility full-time (More than 8 years)

    Pros

    Positive mission. The healthcare benefits and retirement plans were favorable.

    Cons

    They show no concern for their employees well being. Their favorite statement is, "If you're not happy, leave." Senior management is completely disconnected from reality. They put unqualified people (minorities) with no managerial training/experience in management positions to qualify for grant funding. They focus on quantity, not quality. I watched this company destroy itself from within over the course of about 10 years. The Path to Excellence Program was a joke, and there is zero room for advancement.

    Advice to Management

    It's too late. They had to merge with Clearpoint to keep something going.
    Stop telling employees that they are replaceable.


  8. Helpful (1)

    "OK company to work for if you just want a job that will lead nowhere."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Counselor in Atlanta, GA
    Current Employee - Credit Counselor in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CredAbility full-time (More than 5 years)

    Pros

    Great co-workers and you get to help people who are having financial issues.

    Cons

    Terrible management and extremely disconnected or deceitful senior management. Many of the counseling jobs require a 4 year degree to do what quickly turns into monotonous work that is not challenging. There are very few opportunities to expand your skill set and grow within the company.

    Advice to Management

    Take into consideration that many of your employees are one step away from being a client due to low pay. Attempt to break the cycle of underpaying just because you can get away with it.


  9. Helpful (1)

    "this used to be good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CredAbility full-time (More than 5 years)

    Pros

    People regardless of what department they work in tend to be friendly towards each other. You get good that you are helping people in need.

    Cons

    The pay raises are minimal and you can easily cap yourself out. HR department is atrocious with communication in person and email. It took a long while to get to have Friday casual day. Something that is acceptable one month in coaching sessions often becomes unacceptable the next without warning. Constant stress about the financial picture of the company. No real upwards movement in terms of promotions just lateral moves.

    Advice to Management

    Stick with a plan. We were told this would be the end of layoffs, but move keep on happening. Reshuffling people to different roles in management will demoralize employees with experience and completely discredit the PTE program that is spoke of as a fast track to advancement


  10. "Good for a nonprofit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at CredAbility full-time (More than 3 years)

    Pros

    Good mission, decent pay and good life/work balance

    Cons

    Too departmentalized and too many recent changes

    Advice to Management

    Try to keep the small company feel regardless of revenue


  11. "Caught in a cycle of destruction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Counselor in Atlanta, GA
    Current Employee - Counselor in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CredAbility full-time (More than 8 years)

    Pros

    Employees on the front lines are amazing people who genuinely care about helping people.

    Cons

    Training is non existent. When things change, an email is sent. Questions regarding the changes go unanswered. People are switched from office to office, and program to program with no choice, no training, no support. There is a cycle of layoffs/promotions that has devastated the company. Major layoffs on the front line result in the inability to meet our partner goals, which means the company earns less, and then lays off again. In the meantime, high level persons have gotten promotions after each layoff. Morale is at an all time low. Front line employees are exhausted, are feeling unappreciated and abused. Most have taken pay cuts via increased travel costs. Employees on the front line are blamed for lack of incoming business. It has gotten worse and worse. Raises are not enough to keep up with cost of living. And now, salaried employees are being changed to hourly, which will further hurt business.

    Advice to Management

    It's probably far too late. When you keep repeating the same pattern, you get the same results. If someone does not pay attention, and quickly, this company will be no more. :(



Showing 37 of 37 reviews
Reset Filters