76% would recommend to a friend
(366 total reviews)
83% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great people at the company" (in 62 reviews)
- "There is a great culture" (in 49 reviews)
- "Great work/life balance" (in 22 reviews)
- "Leadership is honest and transparent and rewards the hard work of its people." (in 19 reviews)
- "Everyone is approachable ( HR , Board Members, CEO , CTO, CFO ... you want to say something, they are always there for you )" (in 16 reviews)
- "The benefits could be better." (in 16 reviews)
- "Pay is average" (in 10 reviews)
- "Very little diversity on all levels." (in 6 reviews)
- "There are no bonuses for anyone L3 and below." (in 4 reviews)
- "Benefits package is decent but there is no tuition reimbursement for employees seeking post graduate education." (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of Credera and is not affected by filters.
Found 366 of over 398 reviews
Updated Nov 25, 2023
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- 5.0Nov 15, 2023Anonymous EmployeeCurrent Employee, more than 5 yearsDenver, CO
Credera is a great firm with great people (smart, hardworking, authentic, servant leaders) and the firm is going through an exciting season of change and growth
Sometimes bureaucracy from working with Omnicom makes work more painful or slower than it needs to beCredera Response5d
Hi, fellow Crederian, and thanks for your input! We’re so happy to hear the positivity around our growth and season of change! We agree that it’s very exciting and will create more opportunity for our Crederians. Thank you for your nice thoughts on our people who tend to be smart, authentic etc. We agree! We understand our growth does add a bit more structure in some areas and can slow things down but believe the positives will outweigh the negatives! Thank you for all your hard work at Credera!
- 2.0Oct 30, 2023ConsultantFormer Employee
People at Credera are genuinely very nice, and I truly enjoyed working with a lot of them. They were overall very smart and fun to be around. The main reason I stayed as long as I did was for the people.
- Management is often be equated to tenure, rather than putting competent people managers in positions of leadership. So many "managers" are only in positions of leadership becuase of tenure, but lack training and the ability to lead people well, give concise feedback, and handle the authority given to them. - I was primed/promised by my manager, leaders and even partners for multiple promotions that inevitably did not happen. - After raising concerns to leadership about lack of direction and clarity surrounding promotion, I was told to be patient. BUT, ironically after the promotion cycle was over and I was not given a promotion, leadership said they planned to create clearer promotion/growth plans/metrics.... - There is also no real people leadership. The "Chief People Officer" is primarily heavily engaged on client work, leaving no real time to lead internally. - Benefits are lacking and insurance is expensive. - Pay is low, especially given no bonuses are given to employees that are not Level 4+Credera Response2mo
Thank you for your feedback. We agree that our people are what make us great. We’re glad to hear that you found our people to be kind, smart, and enjoyable. This has been a challenging year for many companies and we truly value your feedback as we continue to grow and learn how we can serve our people better. We have made every effort to retain our employees throughout this season of economic uncertainty. As we look at the macroeconomic climate, we are proud of the decisions we’ve made to care for our people and ensure that we are able to provide long term career growth. We are sorry that your expectations for promotion were not met. We care deeply about our people and their growth, which is why we built a detailed performance management program focused on developing our people to their greatest potential in the areas of practice skills (core craft), client service and development, company development, and delivering and leading in light of our culture and values. Promotions are taken seriously and performance standards are high, so if we don’t believe someone is ready for the next level, we will give them a thorough explanation for our rationale and developmental recommendations. It is our greatest joy to promote our people and watch them flourish at the next level, which is why we only promote someone when we believe they are ready for it. Maintaining our people first culture is extremely important to us as we continue to grow and serve clients around the globe. We are confident that through spending additional time together we will be reminded more and more that our people are what make Credera special. Our Employee Engagement committee will continue to listen, learn, and advocate for our people. Lastly, thank you for your input on compensation and benefits. We continue to review salaries relative to other employers as we are committed to setting salaries on par with the market. We are also excited for the improvements made to our benefits for 2024. Thank you for your feedback and impact during your time with Credera.
- 3.0Sep 30, 2023Technology ConsultantCurrent Employee
* You will get to work on some very interesting technical projects * There are a lot of talented people to work with and learn from * People are generally pretty cool and pleasant to work with
* Absolutely terrible pay. Junior-level software engineers in industry are making up to 1.5x or more compared to Credera entry-level salaries * Benefits aren't really great either. * You very well may be working on projects that will never see the light of day/will get thrown out by your client because they no longer think it's worth it * Meaningful projects are rate * Management makes split-second decisions, such as forcing everyone into the office three days a week with 0 notice * You are forced to come into the office even if nobody on your project or team works in the same office as you * Fake corporate culture, great place to work if you like feeling pressured to do small talk with everyone, regardless of if you ever actually work together * You may get lied to by your career coach about promotion expectations, have promotions pushed back over and over and over again4Credera Response2mo
Hello and thank you for sharing feedback. We’re happy to hear you’ve enjoyed our people and are learning from them! We’re also glad to hear you’ve gotten the opportunity to work on interesting technical projects. We’re sad to hear you’ve experienced some of the other issues. Regarding compensation, we believe we pay in line with the market averages based on our data and market intel. We’ll continue to adjust and review as needed. We also understand some projects can feel less impactful than others. We’re glad you’ve also gotten the opportunity to work on interesting projects but can understand it’s frustrating if you’re placed on a project that doesn’t feel as interesting or impactful. We’re optimistic you’ll have the ability rotate off and be placed on another interesting project in the future! We also understand that the RTO announcement could feel abrupt. We’ve been encouraging our people all year to be spending more time in person together to cultivate deeper relationships, allow for easier knowledge transfer and learning etc. We completely understand if some people may have circumstances that make it difficult for them to travel to an office and would encourage you to please reach out to HR if you fall into this category. We understand partially returning to the office will be an adjustment and there may be some awkward small talk to start but are optimistic this will create deeper, meaningful relationships in the long run. Lastly, if you’re experiencing some difficulties with your career coach please reach out to HR or your Practice leadership for direction and support. We hope that all Crederians are receiving clear and accurate feedback in relation to your growth, as well as the company’s ability to promote. Thank you and please continue to reach out to HR, Practice Leaders and additional senior leaders to share feedback and get additional support.
- 4.0Nov 25, 2023ArchitectCurrent Employee, more than 1 yearChicago, IL
-Working with Fortune 500 clients -Often utilizing latest and greatest tech -Career path from entry-level consultant to a partner -Good team
-Takes time to get promoted -Sometimes you can get placed on a boring project that doesn't produce much impact -Ambiguity (but that's common in consulting world)Credera Response5d
Thanks for your response! We love that you’re enjoying working with our amazing clients and some of the most exciting brands in the world! We agree that typically you’ll get to work with cutting-edge tech and a fantastic team. We also agree that Credera tends to have exceptional career growth and opportunity! However, as you mention, promotion doesn’t happen overnight and we want to set people up for success in their current and future roles at Credera by giving them the time they need at each level. We understand that not all projects are equal. Some projects are more exciting than others, but we hope that more often than not you’re able to work with exciting clients and technologies on interesting challenges! If not, please be sure to consult your leadership and staffing to improve the situation. Thank you for all you do!
- 1.0Jul 3, 2023Senior ConsultantCurrent Employee, more than 3 yearsDenver, CO
Good benefits some smart people work from home
Be careful with what they promise you. They will switch your job as soon as you take it. Many managers become force to suddenly be developers and many data scientists get stuck with boring low level busy work. There is also not enough work right now and many people on the bench only to be culled every 3-4 months. Many hew hires right out of college have little or no experience and you will be expected to do their work since they are so inexperienced but that is the credera way pay low and bill high. Many partners are not willing to help out or mentor others and many are sociopaths with zero people skills. Company is run in the good ole boy network style with lots of white males all with texas school degrees. There is no diversity and inclusion here. They are currently laying off and stealth firing. Several weeks ago they had their latest round. The performance management system is a terrible system where someone who did not work with you or even support you then gets in a room with others who do not know you and decide how to write many paragraphs about you all of which are outright false. Its an interesting place to work if you like to study psychology patients . Several of the partners are outright bullies . They could not make it in a real consulting company. I’d recommend to get out as soon as you can. The culture is so bad that most people stay a year or so before quitting turnover is very high. To be avoided !13Credera Response5mo
Hello. We’re sorry to hear you’ve had a poor experience at Credera. We’re happy to address some of your concerns here, but hope you also feel comfortable to share your feedback with your Career Coach, PD, senior leadership or HR to address specific issues. Regarding the work, there will be times where you’re aligned to a project where you may not be thrilled with some of the work, or where a leader may have to jump in and help their people in the trenches. Although this happens in consulting, and other industries, we believe that the more exciting and challenging projects equal or outweigh the more mundane. Please continue to work with your Career Coach to voice your areas of passion and desired growth for future projects. Our leadership team has taken all precautions possible to retain as many people as we can in these tough market conditions. We will continue to do everything we can to retain our people as we strongly believe they’re our most valuable asset. Thank you to you and others who help our campus hires and new hires learn and develop at Credera. As we all are likely quite thankful to our mentors, our Campus Hires are incredibly grateful. If your workload is too high please talk with your Career Coach and PD to move things off your plate. We very much welcome any advice you have to make Credera a more inclusive and diverse environment. Although we believe we’ve made large strides over the years, we know we can always get better and hope to hear feedback from our people! We do believe that our new performance management system allows team members to more easily solicit feedback from the people they’re working closest to and plenty of opportunity to formally document performance feedback on a consistent basis. Lastly, if you have experienced an instance of bullying, please speak directly with HR to document and resolve the problems. Again, we’re sad to hear some of your feedback, but will continue to uphold and strive towards a strong, people-first culture that is receptive to feedback. Thank you for all your hard work at Credera.
- 2.0Jun 11, 2023Senior ManagerFormer Employee, more than 1 yearDallas, TX
Credera has a lot of well intentioned and honestly good people. The CEO for one comes across as a genuinely caring person (I believe he is) who's being pulled in many different directions, understandably because the company was acquired and there seems to be some ideological infighting for what the company's vision, culture and structure should be. The DEI leadership also makes a real effort but is largely neutered (read: ideological infighting). There are also some really smart, genuine and caring people there who unfortunately have no real influence or keep their opinions to themselves (they've got bills to pay).
There's an underbelly of petty and vindictive people with tenure or connections who seek to undermine people they don't agree with. Proceed with caution. There's no clear vision for the place and management seems to make strategic decisions on the fly based on input from the loudest people in a closed room. Don't go here with the intention of working on ground breaking projects (the pipeline funnel doesn't have any and the company isn't perceived or positioned that way) be prepared to be a cog in wheel that's focused on billing and regurgitating old decks in the name of efficiency (welcome to consulting). DON'T WORK HERE without having a strong relation/connection to someone in upper management (senior partners), don't say you weren't warned. If you're a minority who sounds different or has a different cultural disposition please for the love of God don't work here, it's perceived as being "unintelligent" (they use those words).10Credera Response6mo
Hello and thanks for your feedback. We agree that Credera has a lot of really good people. We believe our people are what make us great. We’re glad you had seen the progress our DE&I team, committees etc. have made, and we agree that there is always room to continue to improve. We’re sorry to hear that your experience was not desirable, overall. Our leadership team has defined our mission and vision, and we will continue to communicate this to each of our team members and to make decisions in an inclusive and transparent way. We believe we do have some really exciting projects for people to work on, and we are excited for many more to come. We’d strongly encourage our people to continue to share advice and feedback with leadership. Even if change isn’t obvious immediately, please know it’s likely in the works and that good things take time. We hope our people share feedback and ideas because that is the only way we’ll continue to get better. Thank you very much for all you did for Credera. We appreciate you and wish you the absolute best.
- 1.0Sep 17, 2023ConsultantFormer Employee, more than 3 yearsDallas, TX
I don’t see any pros in this company, it is the only consulting firm under a conglomerate media company with scarce martech capability
Credera is an absolute and utterly terrible company to work for the facade that is portrayed by upper management (partner) specifically speaking is unacceptable. There is a strong sense of religious community tied to a mega church in Dallas, there is many employees from BYU and the narrative continues. Literally the head of finance at Credera used to be the accountant at a mega church that many senior managers and partners are part of. They have minimal development opportunities and are privy to their Texas university graduates.5Credera Response3mo
Hello – We’re sorry to hear you had a poor experience. Please rest assured that we do not hire based on religious beliefs, follow all equal employment policies and procedures, and actively work against biases in the interview process. Although Dallas is our headquarters and therefore have the largest headcount there, we continue to hire across the US and globally. Similarly, we recruit at many Texas universities and BYU, but we also actively recruit from many additional universities across the country. We understand that some employees might belong to certain communities outside of work and do not want to discourage that, yet we also continue to work with our DE&I team and committees, talent teams and leadership to become an even more inclusive and diverse workplace. We wish we could understand your feedback more thoroughly and the intent behind it but are wishing you the best on your next opportunity.
- 5.0Oct 24, 2023InternshipCurrent Employee, less than 1 year
Everyone was very approachable and understanding.
No downsides as it was a very welcoming environmentCredera Response2mo
Thank you for your impact at Credera. We’re glad that you had a positive experience working with us. We’re also happy to hear that you found our people to be both approachable and understanding. We believe our people are our greatest asset. Thank you for spending time interning with us.
- 2.0Aug 19, 2023ConsultantCurrent Employee, more than 1 year
I’ve been a long time advocate for Credera. I’ve told friends and family about how wonderful the culture is here and how the executives really care about the employees. Not sure I can say that anymore. In terms of current pros, I’d say that GEO managers still care a lot about the employees and the L3/L4s are still incredible people. You may hear incredible things about this company and know that it was true but may not be the case when you join.
Where to start. It’s been a whirlwind of a year and crazy to see where we have gone. After 2 rounds of layoffs, no promotions and burning extremely hot the last couple of months the company has now decided to drop it's people first value and essentially mandate people in the office 3 times a week. As someone who does see the merits of going in, I still disagree with this change on so many levels. Asking employees to come into the office effective immediately without any prior notice is insane. If you were to make this change. letting people know about it now and putting it into effect within 2024 would make so much more sense. The only logical reasoning due this is that they know people are applying to jobs and this is the best way to know who to cut for this year end promotion cycle. As someone who was brought into this company being told from the recruiter that “we have no expectations that the flexible connection model will change any time soon” and this happening it’s really disappointing. It’s also important to note that Credera mentions how it listens to its employees and takes the time to do engagement surveys but won’t listen to its masses and refuses to show the data on the survey. As a consulting company that works so heavily with data and technology, you would expect them to actually use and listen to their data. Even though I’ve only had positive interactions with people at this company, people are leaving like flies and I’m not surprised. No promotions for essentially an entire year while the executives are still accumulating bonuses is beyond me. I’m certain that the landscape for Credera will change drastically in the upcoming months and only for the worst.7Credera Response4mo
Hello and thank for your input! Thank you for your note on our people. We agree that our people are what make us so special and feel thankful for our people every day. We’re sorry your experience hasn’t been as favorable lately. We understand it’s been a tough season but are still very optimistic for the future of Credera and our people and are excited to see our positive momentum. As our CEO, Justin Bell, mentioned, we understand if people need a bit of time to adjust and make arrangements. We also understand that our ask to spend a portion of the week in office may be difficult for some but plan to work with people one on one around specific requests. We hope people still enjoy the flexibility of choosing the days and times to be in the office with the idea that it simply averages 3 days in office per week. The decision to ask people more formally to spend time in the office was made with our people at the heart of it. Leadership used data and feedback from the engagement survey, as well as other data points, to make this decision to allow for easier collaboration and creativity, enhanced relationships, ease of knowledge transfer and skill development etc. Thank you for your continued time and effort at Credera. We appreciate you.
- 5.0Aug 28, 2023ConsultantCurrent Employee, more than 1 yearChicago, IL
Flexible in-office model. Recently switched to the expectation of 3 days in the office, but it can vary by project since it's a recent adjustment and the people are great so it's honestly a net positive change.
Like many consulting jobs, there can be times when projects are more demanding.Credera Response4mo
Thank you for your feedback! We agree that our people are what make us great, and we are excited to spend more time together. We believe that in-person engagement is critical for our ability to develop deep relationships with our clients and our team members – it’s how we earn trust, learn from others, and ultimately become better consultants and professionals individually and collectively. This engagement also provides support to team members who are currently staffed on demanding projects. Our Talent Acquisition team is partnering with leadership to ensure that we are hiring quality team members as we grow. Our people are our greatest asset, and we are excited for what the future holds.
Credera Reviews FAQs
Credera has an overall rating of 4.1 out of 5, based on over 398 reviews left anonymously by employees. 76% of employees would recommend working at Credera to a friend and 68% have a positive outlook for the business. This rating has decreased by -11% over the last 12 months.
76% of Credera employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Credera 4.1 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.