Credible Behavioral Health Software Training Reviews

Updated Feb 24, 2020

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4.9
96%
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Credible Behavioral Health Software CEO Paul Ricci (no image)
Paul Ricci
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  1. 5.0
    Current Employee

    Teamwork at its best

    Feb 24, 2020 - Training in Rockville, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    From day one I felt like part of a big, caring family. My coworkers helped me to adapt to this new environment. The management is transparent and straightforward when it comes to potential growth and advancement. Learned a lot in a very short period of time. Benefits are decent. Snacks during the day.

    Cons

    We operate in a competitive industry.

    2 people found this review helpful
  2. 1.0
    Former Employee, less than 1 year

    A Great Sitcom, A Horrible Real Life Company

    Feb 12, 2018 - Training 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free health insurance. You will need to use it due to all of the stress. Remote employees (in other states), are somewhat insulated from the stress of the office. The MD office is very nice. They have some great data tracking things in place.

    Cons

    From your first day, you can’t trust that you will be employed by the end of the day. Several people don’t make it through the extensive training (3 months). The training is full of poorly planned sessions and peppered with trainee presentations. Yes, even people who aren’t client facing have to do presentations. You don’t receive feedback on your presentation but can get fired as a result of them. By the time you make it through the training, the skills they hired you to use will need dusting off. They seem to delight in hiring people just to fire them and disrupt their lives. Crazy, right? You’re reading this thinking it can’t be real. Go ahead and take a job there. By week three, you start exchanging concerned glances with others in your training group. Resist the temptation to use their technology to discuss it. Resist the temptation to ask existing employees about it. Meet away from work or text any concerns to ONLY the people in your training class. Folks are trying to survive and if they think snitching on the new guy will score them points, they will. There will be surveys. They are not anonymous. The CEO doesn’t believe in anonymous feedback. (Translation: he doesn’t want honesty. He wants to be able to punish anyone who responds outside of the lines.) Notice that all the positive reviews use similar phrasing and sentence structure? That’s not a coincidence. I echo others’ belief that those are written by the CEO and VP (I think that’s her title). Working there feels like an abusive relationship because you walk on eggshells and are forced into survival mode. To the outside world, it’s a great place. But you know how mentally and emotionally draining it really is. They do great transparent data tracking. That transparency backfires because employees can clear the data doesn’t justify who gets fired. If you really, really need a job, work there but don’t stop looking elsewhere. Do not accept their tuition in exchange for your soul. Be strategic about your exit because your health insurance ends the day you leave— not at the end of the month like at other places.

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    68 people found this review helpful
  3. 1.0
    Former Employee, more than 1 year

    AVOID LIKE THE PLAGUE

    Mar 28, 2018 - Training in Rockville, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Competitive salaries, excellent benefits, great employees

    Cons

    CEO, his "assistant" Read the other reviews. There's a reason all of the positive ones only have a few upvotes, and all of the negative ones have lots of upvotes. You'll work a ton of hours (you're basically expected to be on call 24/7, and good luck getting approval to take vacation), management won't appreciate your work, and once they've squeezed everything from you they'll fire you for no reason.

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    69 people found this review helpful
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