Credible Behavioral Health Software "upper management" Reviews | Glassdoor

Credible Behavioral Health Software Employee Reviews about "upper management"

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Found 121 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
74%
Approve of CEO
Matthew M Dorman
109 Ratings
Pros
Cons
  • "My work experience at Credible has been incredible(in 18 reviews)

  • "If you think you will be able to advance in this company per the speeches given by upper management, you are living in a false reality(in 10 reviews)

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Reviews about "upper management"

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  1. Helpful (17)

    "Stay far away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Credible Behavioral Health Software full-time

    Pros

    Gained skills to enable me to thankfully leave on my own terms and find a job with a much healthier culture and way better pay.

    Cons

    Micromanaging, stressful environment not knowing if you’d be let go at any point in time, unrealistic expectations of staff, and the list goes on. All of these “fantastic” reviews you see here? Fake. Staff are reminded routinely to post positive reviews to boost their ratings. And take note that once a bad review appears, suddenly there’s a bunch that boast about it being such a wonderful, exciting place to work. No....

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    Advice to Management

    None because they wouldn’t listen anyway.

    Credible Behavioral Health Software2019-05-07
  2. Helpful (30)

    "This Company is Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Partner Services Coordinator in Rockville, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Credible Behavioral Health Software full-time for more than 2 years

    Pros

    Nothing but the free snacks

    Cons

    I have worked here at Credible for over a year and there are so many Cons here that if I listed them all you would say how is this company in business and your head would spin. Here are a few of the best ones: 1. If you have worked here for about a year and have knowledge of the software, your time is about up. 2. If you have an idea how to better your work or a process, get that box ready. 3. Number 2 controls everything...

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    Advice to Management

    How about you stop the continuing revolving door of employees and actually take time and listen to your staff. It is bad enough that on these "work trips/vacations" the entire staff is new and there for the first time except for 3 people. Your software is so far behind the competition and organizations are starting to realize that and bale on you. Maybe you should actually listen to your staff and your customers and...

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    Credible Behavioral Health Software2019-04-03
  3. Helpful (47)

    "DO NOT APPLY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Credible Behavioral Health Software full-time

    Pros

    Health benefits, and snacks ALL THE TIME

    Cons

    I had no choice but to rank this company a 1 star since 0 is not an option. When looking at this company everything seems all nice and dandy. However, do not make the MISTAKE I did. Make sure to thoroughly read the glassdoor reviews. The REAL reviews will get bombarded by all the FAKE ones posted by upper management so you will have to dig to find the real ones, but trust...

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    Advice to Management

    -Learn how to be professional and run a company -Learn how to use your money wisely -Learn that firing people every month will not get you anywhere

    Credible Behavioral Health Software2018-09-25
  4. Helpful (52)

    "The Worst - Run Don't Walk to Another Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Credible Behavioral Health Software for more than a year

    Pros

    The day I was fired

    Cons

    This company hires and fires people faster than the speed of light. I've never seen anything like it. If you feel you aren't hiring the right people, don't you think it's time to look at your hiring practices? There is a real problem here. This isn't normal. It's sad that you don't have the smarts to see how many talented people you fired for absurd reasons. I don't see how you can run a company with such constant...

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    Advice to Management

    Look out. Karma is a b. Also, you can pay to have all the negative reviews taken off but your problems will still be there. Even worse actually because you are lying about the real rating of your company. No way is it 3.7 and you know it. That is laughable.

    Credible Behavioral Health Software2018-09-11
  5. Helpful (64)

    "CREDIBLE IS NOT AS CREDIBLE AS THEY SEEM..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Derwood, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Credible Behavioral Health Software full-time for more than 2 years

    Pros

    The Health Insurance is free. Software itself is actually a good product and they offer snacks throughout the day but that is it for the pros.

    Cons

    Glassdoor asked me to keep it real; I will do just that. This company has town meetings and in those meetings, the CEO and upper management encourages their employees to post positive (not honest) reviews which are a absolute false representation of the company as a WHOLE. They do this because of the quantity of bad reviews received overtime on Glassdoor and they want to...

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    Advice to Management

    Please stop telling your employees in TOWN HALL MEETINGS to lie to future candidates. I find it disheartening that you all would go so far as to lie to recruit professionals who could better their careers elsewhere. Otherwise, stay blessed.

    Credible Behavioral Health Software2018-04-24
  6. Helpful (58)

    ""Company does not care about it's employees""

    StarStarStarStarStar
      Current Employee - Anonymous Employee in Rockville, MD
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Credible Behavioral Health Software full-time for more than a year

      Pros

      Paycheck was on time. Benefits were okay NOT great as they advertised always. Middle Management and people working here are great.

      Cons

      Too many broken promises. The company does not seem to support or help their employees. They make you work 9-14 hours and only pay you for 8 (Totally Illegal). They also expect you to work overtime and not pay you for it if the hours are not compensated before the pay period ends yet they expect you to work a minimum 40 hours if not you have to put PTO / LWOP which is also ILLEGAL (LWOP/PTO is tracked BTW). If you...

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      Advice to Management

      I know company only cares about its Owners and Investors. Atleast show some respect and communicate with the only great thing that the company has, It’s People. Also, people who work here have families and not fortunate to have houses in next building like you do. Treat them as humans and give true Flexibility.

      Credible Behavioral Health Software2018-03-23
    • Helpful (55)

      "Wrong Priorities"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Neutral Outlook
        Disapproves of CEO

        I worked at Credible Behavioral Health Software

        Pros

        Great Benefits and job location. Transparent with sales, company revenue, and potential growth

        Cons

        Upper Management and their "go to" managers. There is very little opportunity for growth. Even employees who have been there numerous years have to fight and claw for advancement opportunities. Furthermore, it is hard to impress your boss when whole departments do not have bosses. Human resources is a joke. It is only used to push people out the door and either force people...

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        Advice to Management

        Be more flexible when it comes to your employee expectations. Just because you publish and push the "Credible Way" does not meant that it is the best or even only way to accomplish your mission. Even though employees are beloved by your customers for doing great work, you only seem to care about small snippets of accomplishments/failures that are reported to you by your "go to" employees. You play favorites, plain and...

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        Credible Behavioral Health Software2018-03-22
      • Helpful (53)

        "Be upfront in the interview process."

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Implementation Manager in Rockville, MD
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I worked at Credible Behavioral Health Software full-time for more than a year

        Pros

        Like many other reviews stated, the health benefits are 100% employer paid and the have some other perks. They really nice staff.

        Cons

        I feel like I was bamboozle...in the interview they talked about the flexibility the company had and how great the culture was in the office. But once I started I saw this was not the case. The management is so micromanaging and the expectation of perfection is so unrealistic. I found it hard to think I could ever be successful in that environment. As I said above, they have really nice staff that works there but...

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        Advice to Management

        Be transparent with the actual office culture and expectations. A company with such a high turnover usually tells you there's something wrong higher up.

        Credible Behavioral Health Software2017-06-22
      • Helpful (46)

        "UnCredible place to work"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in Rockville, MD
        Doesn't Recommend
        Neutral Outlook
        Disapproves of CEO

        I worked at Credible Behavioral Health Software full-time for more than 2 years

        Pros

        Seemingly competitive salaries Fully employer paid health insurance An annual off-site business trip for employees

        Cons

        Executive management style is dictatorial - Any deviation or dissent from the Executive Suite’s “plans” from directors or managers is dealt with by dismissal from the company. Executives operate with a purge mentality when it comes to perceived dissent, which extends beyond the managers who are released to the staff that were their direct reports. For rank-and-file employees, there is no formal employee training or remediation...

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        Advice to Management

        Advice to management The company has a great mission – to improve mental health care outcomes and save money. Yet, ironically, the company does nothing to take care of its own employees and consider their mental health. First and foremost, the company needs a board of directors who can check and balance the dictatorial executive management. Ground level advice would be: • Institute formal training programs for...

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        Credible Behavioral Health Software2016-08-26
      • Helpful (41)

        "Do not take this job"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Neutral Outlook
        Disapproves of CEO

        I worked at Credible Behavioral Health Software full-time for more than a year

        Pros

        Good benefits Hard workers Provide employees with lots of food Expensive trips but not worth Good managers (who get fired for one mistake)

        Cons

        Upper management has no respect for anyone. There are two specific women who have too much power and make going to work a chore. There is a lot of turnover because these two specific women don't know how to manage people correctly. Everyone else is great, but it is a shame these two are ruining it. I would think long and hard before you accept this job.

        Advice to Management

        Show people respect and they will be happy to work there.

        Credible Behavioral Health Software2016-05-20
      Found 121 reviews