Credit Acceptance Reviews | Glassdoor

Credit Acceptance Reviews

Updated September 16, 2017
216 reviews

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4.3
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Approve of CEO
Credit Acceptance CEO Brett A. Roberts
Brett A. Roberts
159 Ratings

216 Employee Reviews

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Pros
  • Work life balance, Benefits, Compensation (in 22 reviews)

  • It's truly a Great Place to Work (in 32 reviews)

Cons
  • We pride ourselves at being a great place to work (in 11 reviews)

  • There are really no cons to working at Credit Acceptance (in 7 reviews)

More Pros and Cons

  1. "collections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Credit Acceptance full-time

    Pros

    work life balance and culture

    Cons

    repetitive, thats about it as of now


  2. "Market Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Area Manager in Jacksonville, FL
    Current Employee - Market Area Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Acceptance full-time (More than 3 years)

    Pros

    Great place to work

    Cons

    there are no real cons associated with this job

    Advice to Management

    great leadership in the company management is fantastic!

  3. "Market Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Area Manager in Chicago, IL
    Former Employee - Market Area Manager in Chicago, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Credit Acceptance full-time (More than 3 years)

    Pros

    Environment , pay, freindly, professional, great place to work

    Cons

    Territory splits, to many metrics,

    Advice to Management

    Stop splitting territories


  4. "GPTW"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Acceptance (More than 5 years)

    Pros

    CA is really a Great Place To Work!

    Cons

    None. It is a great place to work!


  5. Helpful (1)

    "Human Resources Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Henderson, NV
    Current Employee - Human Resources Manager in Henderson, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Acceptance full-time (Less than a year)

    Pros

    Credit Acceptance is known for having a great listening Culture. This company doesn't just say they listen they actually do. You can submit a red tape and go straight to the CEO, Townhalls, CEO roundtables every quarter in each site, management & Human Resources. The values the company lives by are called PRIDE: Positive, Respectful, Insightful, Direct and Earnest. Each Team Member are evaluated every month and knows where they stand with their performance and nothing is a surprise. It's truly a Great Place to Work!!! Highly recommend!!

    Cons

    none, that I'm aware of.

    Advice to Management

    Keep up the great work.


  6. "Entrenched Sr. Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Very competitive on salary.

    Cons

    Sr. Management is entrenched. They solicit feedback, but rarely will act on it if it contradicts what Sr. Management wants. Too much time is spent trying to please upper management.

    Advice to Management

    You hire excellent people. Let them do their job and stop second guessing them all the time. Core values mean nothing if you don’t practice what you preach.


  7. "Amazing Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Acceptance full-time (Less than a year)

    Pros

    Credit Acceptance goes above and beyond what I could ever expect from an employer. From the company culture to the benefits and pay to the opportunities for career growth, I can say this really is one Great Place to Work!

    Cons

    None that I can think of!

  8. "Market Area Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Credit Acceptance full-time (More than 5 years)

    Pros

    Great support in the field. Fun company to work for

    Cons

    Should never split markets after promised by VP of sales that this would never happen after the split in 2011.

    Advice to Management

    Listen to field sales people. Ideas in corporate don't always reflect what going on in the streets.


  9. "Solid company best in class"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner in Chaffee, MO
    Current Employee - Partner in Chaffee, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Credit Acceptance full-time (More than 8 years)

    Pros

    Management staff great legal team unlimited growth potential very professional team environment good opportunity to learn the business from a 40 year old company

    Cons

    Hard sell lots of travel customers already have there minds made up before you go in to prospect them for the opportunity CAC provides them.

    Advice to Management

    Think outside the box


  10. Helpful (1)

    "Great Company and Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Area Manager in Jacksonville, FL
    Current Employee - Market Area Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Acceptance full-time (More than a year)

    Pros

    I have been in the Auto Finance business for 10+ years working at some of the major banks in our industry. I can say without a doubt Credit Acceptance is by far the best company I have had the pleasure to work for. The culture is fantastic from top management all the way down the chain. The opportunity to grow with the company is available if you apply yourself and use the tools they give you to grow your business. There is an open door policy with management and always feel comfortable talking about any problems or suggestions. I highly recommend CAC.

    Cons

    I can honestly say I have nothing to say negative.

    Advice to Management

    Keep doing what your doing!


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