Credit Karma Reviews | Glassdoor

Credit Karma Reviews

Updated October 17, 2018
148 reviews

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3.8
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Credit Karma CEO and Founder Kenneth Lin
Kenneth Lin
120 Ratings

148 Employee Reviews

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Pros
  • "Generally a very good work-life balance" (in 24 reviews)

  • "The perks are amazing: snacks, drinks, coffee bar, discounted massage" (in 13 reviews)

Cons
  • "What’s happening is not growing pains" (in 12 reviews)

  • "Not a big deal, but the company is growing fast so space is an issue" (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "I'm so lucky getting a job here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Karma full-time (More than a year)

    Pros

    - The work is always super interesting!
    - The perks are awesome!
    - Leadership is very transparent and looks out for both employees and users.
    - Pay is pretty good
    - Office is great!

    Cons

    Data analytics has room for improvement.


  2. "Summer Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great manager and great internship program in general

    Cons

    none that I can think of

  3. Helpful (1)

    "Company is setting a firm growth plan and investing in its employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Karma full-time (More than 3 years)

    Pros

    Pros:
    -Recent comp changes have made a career at CK extremely competitive, and the pay is very good across the whole company
    -The company spends a lot on employees, from office events to outside of work activities, the perks seriously add value in the office (although sometimes I feel like there are some people whose actual title here is Sr Manager of Ping Pong...)
    -Leadership has made a constructive effort at addressing transparency and outlining their plan for the future of CK. It makes sense, and if executed definitely leaves me feeling positive about the company.

    Cons

    Cons:
    We’re still growing, but there needs to be more senior/leadership accountability unless we want to continue sweeping failure under the rug. As we scale, we won’t grow unless we address what’s not working.
    -Work life balance can be extremely varied at best. Some people seem to go to work to play ping pong (seriously I’ve never seen so many serious ping pong duals in the middle of the day), some actually have a steady work life, while there are some floors where you consistently see people sitting at their desk at 8pm or later. While PTO, office closures, and certain benefits aimed at providing employees the r&r they need are great, I think there needs to be more done to drive consistency across the company. Overall it’s not terrible, and changes like the winter break are in the right direction, but a clear and enforced WFH policy would keep progressing on this front as an example.

    Advice to Management

    Keep moving forward and delivering your message, but provide accountability across the company - also continue to invest in making sure some teams aren’t burning out while others are working an actual workweek and going home (or playing ping pong).


  4. "Love the culture & company mission!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in San Francisco, CA
    Current Employee - Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Karma full-time (Less than a year)

    Pros

    - Company mission is closely aligned with its strategy
    - Perks
    - Culture

    Cons

    - Documentation.. but it's improving!


  5. "I am very proud to work at CK!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sourcer in San Francisco, CA
    Current Employee - Sourcer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Karma full-time (Less than a year)

    Pros

    Good culture. Company that really cares about it's employees and the greater good. Awesome benefits. Office space is really incredible.

    Cons

    Not dog friendly, but companies on the other floors in the building are allowed to bring dogs. I think this should change. Also, a more flexible WFH policy & PTO days.


  6. Helpful (1)

    "Perfect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copy Editor in Charlotte, NC
    Current Employee - Copy Editor in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Karma full-time (More than a year)

    Pros

    Environment is fun, friendly and productive!

    Cons

    No cons what so ever.

    Advice to Management

    Keep being awesome!


  7. "Worth working in there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Karma full-time (Less than a year)

    Pros

    • Many projects and challenges to improve ourselves
    • Great work life balance
    • EC has good visions in business

    Cons

    • Not sure when going to public

  8. Helpful (9)

    "Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Credit Karma full-time

    Pros

    Nice office, in-house training,

    Cons

    No direction at all at the Sr leadership level everyone is a yes man and no one really challenges anything when challenged to do so. Lots of new people and everyone seems concerned with IPO for personal reasons only. CK is a marketing company at heart that makes money pedaling credit and loans to the subprime market "those with bad credit". While they claim to help people its questionable how true that is. Lots of data since geared towards marketing but beyond that the product is weak if not none existent. If you want to build this is not the place. If you are in sales or BD its not a bad gig, but keep in mind CK attracts a certain type of employee, lots of internal chatter about harassment and infighting reminded me of being in high school but this time with the spiteful unpopular kids that have chips on their shoulders.

    Advice to Management

    Build a real product before the economy slows down and you run out of subprime borrowers to work with. Get Sr leadership off the 10th floor and back with there teams and stop the micromanagement, your company has blown up which is cool but you need people in leadership that have managed at your current scale.


  9. Helpful (2)

    "Driven by a genuine mission with interesting challenges to tackle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Karma full-time (More than a year)

    Pros

    - Driven by a genuine mission
     - Executives have taken notes on employee feedback and implemented positive changes to better the company as a whole
     - Lots of interested technical challenges to take on as the company grows larger and expands into various new verticals
     - Team culture is fantastic
     - Awesome office and lots of fun events
     - Helpfulness is a core value exemplified by most if not all that work here

    Cons

    - Organizational scaling pains
     - Technical infrastructure is not mature
     - Domain specific technical knowledge is sometimes difficult to learn/find out


  10. "Mission-driven company with huge upside"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Karma full-time (More than 3 years)

    Pros

    *Genuinely mission-driven company, helping our over 80 million members make financial progress
    *Fulfillment of having large impact on challenging projects that impact our members
    *Enjoyable culture and meaningful investment in employees' professional development
    *Big market opportunity for the company

    Cons

    *As with any quickly scaling company, inevitable growing pains given teammate transitions, org design challenges, etc.

    Advice to Management

    *Like the improved clarity, consistency on priorities and goals
    *Stay aggressive in risk-taking, making bets - I suspect 10 years from now, there will be more regrets from what we didn't do (or did too slow) than what we did do


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