Credit Karma Reviews
Updated Jun 5, 2023
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Top Review Highlights by Sentiment
- "If you want to get a promotion you have to have the right manager, and chances are if" (in 8 reviews)
- "Upper management is supportive and helpful, but ultimately spread too thin given recent company growth." (in 5 reviews)
Ratings by Demographics
This rating reflects the overall rating of Credit Karma and is not affected by filters.
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- Current Employee, more than 1 year★★★★★
Great Place
Jun 5, 2023 - IT Support Engineer II in Charlotte, NCRecommendCEO ApprovalBusiness OutlookPros
Great place to work and collab.
Cons
Can get busy sometimes, but over all great place to work
- Former Employee, more than 3 years★★★★★
Great pay range for a non MANG company
Jun 5, 2023 - Customer Experience Specialist in San Francisco, CARecommendCEO ApprovalBusiness OutlookPros
Great culture, benefits, pay, and opportunity if you have the right manager
Cons
If you don't have the right manager, they will throw you under the bus
- Current Employee, more than 1 year★★★★★
Great company to work at!!!
May 18, 2023 - Senior Analyst in Charlotte, NCRecommendCEO ApprovalBusiness OutlookPros
Excellent compensation, benefits, work ambience.
Cons
Work life balance is decent and not too great.
- Current Employee, more than 1 year★★★★★
Credit Karma as a company
May 8, 2023 - Senior Product Analyst in Charlotte, NCRecommendCEO ApprovalBusiness OutlookPros
One of the best places to work at.
Cons
Nothing in particular. Didn’t have any issues .
- Former Employee, more than 3 years★★★★★
Wonderful place to work and highly recommend it
Feb 16, 2023 - Software Engineer IV in San Francisco, CARecommendCEO ApprovalBusiness OutlookPros
- Most of the workforce is talented, smart, and friendly. I've made some great friends in the years I've worked at Credit Karma. - I've generally gotten the impression that C-suite leadership cares about its employees. When other companies would be laying off their staff, C-suite would temporarily freeze hiring and reduce some non-essential benefits to keep everyone on board. I preferred this sense of community. - Depending on the team, you could have a ton of autonomy and trust. You'll likely have core tasks you need to accomplish, but there's plenty of opportunity to improve things. - Competitive compensation and great benefits. - Legitimately cares about Diversity and Inclusion with an internal D&I team that is responsible for keeping the company accountable by metrics and reports on them company-wide. - Supports a healthy work/life balance, but depending on who you are it's easy to put in more. - Offices have an open bar. Generally, I've been impressed with how Credit Karma employees can have a good time while also not getting out of hand. Fun bunch to hang with. There's a ton more to say and if Glassdoor allows me to edit this, I'll try to update this review as I reflect more. But generally, I *highly recommend* giving Credit Karma a try if the high-level looks okay to you. I've heard of many horror stories of other large tech companies and FAANG and it always made me relieved to work at Credit Karma. The years I worked there were the best in my career so far and if they were open to remote work, I'd probably still be working for them. Much love to my fellow Karmanauts!
Cons
- Historically, against any remote work. For multiple years the subject of remote or hybrid work would come up every year, and leadership wouldn't budge until the pandemic. Recently, there's been a push to return to office with a hybrid model where employees are in-office a few days a week. From what I know, the reception seems mixed but leadership is steadfast in bringing employees back to office. - Some engineering teams, especially engineering infrastructure teams, are very slow to move for one reason or another. Oftentimes, they seem understaffed but can also be unfriendly, unhelpful, and unwelcoming of outside contributing. Similarly, some internal tooling is dated and slow to improve or under-resourced and left to the product teams to maintain. - Now that Credit Karma is owned by Intuit a lot of changes to the company have happened and will continue to happen. Credit Karma products are integrating with other Intuit products, especially TurboTax. This is exciting from a scale standpoint, but might prioritize fewer exciting Credit Karma product big bets and the company overall has a more "corporate" feeling. - Lost some of its funky charm as its grown. - Depending on what team you're on and who your manager is, you could have more challenge than others to get opportunities for career growth and promotions. In some cases, there are a lot of senior-level and above employees that bring questionable value for their level. Some high-potential or high-value employees are undervalued. - No more free meals and fewer and less frequent team outings (as of 2022). - Unless you're senior-level or above flexibility in long-term time-off, such as for a sabbatical, is unlikely to be approved. This excludes maternity and baby-bonding leave.
- Former Employee, more than 5 years★★★★★
How much influence is Intuit having?
May 11, 2023 - Director, Product ManagementRecommendCEO ApprovalBusiness OutlookPros
- Good office - Generally, people care - Seemly above comp on salary and RSUs
Cons
- Move to Oakland seem odd - Intuit going to press for more profits
- Current Employee, more than 3 years★★★★★
Great company- very few cons
Sep 23, 2022 - Executive Business Partner in Oakland, CARecommendCEO ApprovalBusiness OutlookPros
Most employees are genuinely nice and there is a culture of caring that starts at the top. People believe in and exhibit the company values for the most part. You’re allowed to be human and make mistakes so there’s little finger pointing and not a lot of politics. Lots of great talent and smart people. Employees are encouraged to follow a career path that interests them. Super-generous annual personal development benefit and overall benefits are great as well. Pay equity ensures that you don’t have to go elsewhere to make market salary. Office is nice with loads of snacks and free coffee bar. Beautiful view from 19th floor rooftop. The product is truly intended to help people.
Cons
Employees have been told to come in to the office more than half the time. It’s not enforced well across the board so some groups are in three days while others may be in one. One problem of being in the office is that the company has not done much to help with parking. The building’s below ground parking is only available on a paid monthly basis and is currently full. Parking elsewhere is expensive, closes early, and/or you have to walk through a sketchy area. Way too many meetings. So many, that it’s hard to get work done.
Continue reading - Current Employee, less than 1 year★★★★★
Exceptional Place to Work
Dec 29, 2022 - Senior Program Manager in Charlotte, NCRecommendCEO ApprovalBusiness OutlookPros
I have a sense of belonging at CK in their Charlotte office. Inclusive and welcoming space with people who care deeply about each other. The office is fantastic and well appointed and I find myself staying there all day without getting ready to head home. The benefits are exceptional too. Seriously, a week off for the holidays? 5 days a year for family, cultural observance, birthday, sick leave, paid time off and a day for volunteering? Events like Field Day and the holiday party, Vegas! Wow. The medical insurance is mind blowing as well. The way everyone works together to support our members and does it with integrity and an open collaboration. I feel really valued and heard at CK from everyone in the organization.
Cons
None so far. It's been a great first 6 months.
Continue reading - Current Employee, less than 1 year★★★★★
Great Company in Decline
Mar 11, 2023 - Manager in Charlotte, NCRecommendCEO ApprovalBusiness OutlookPros
Credit Karma is a great company in terms of benefits, compensation, perks. The company values authenticity and is very mission focused. There is a focus on pay equity and employee wellbeing.
Cons
RTO is becoming stricter and more inflexible. Benefits and Perks are being removed. Senior Leadership seems out-of touch with lower level employees. CEO seems more focused on control. Morale is suffering.
Continue reading - Current Employee, more than 5 years★★★★★
Compounding growth with lifelong friends and mentors
Aug 22, 2022 - Director of Marketing in Oakland, CARecommendCEO ApprovalBusiness OutlookPros
The executive team, especially Ken Lin, cares about building things that improve the lives of the 99%. They also care about employees in a way that I haven’t seen anywhere else in tech. Ask anyone who worked at Credit Karma through the pandemic. Most of compensation is rewarded in equity, which means your income increases a lot after your one year cliff and after stacking a few grants over a handful of years. Great place to apply unique skills and expertise because fintech is slower to adopt all the latest bells and whistles of the tech world (re: security).
Cons
This isn’t a company that “moves fast and breaks things.” We are dealing with over 110mm americans’ most sensitive information. Having robust security and a respect for consumer financial protection law means that it’s slower to make changes here than at a food delivery startup. Very rigid about location. You pretty much need to live in Bay Area or Charlotte, NC to work here, with a handful of exceptions (the more technical people tend to get location exceptions).
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Credit Karma Reviews FAQs
Credit Karma has an overall rating of 4.5 out of 5, based on over 380 reviews left anonymously by employees. 94% of employees would recommend working at Credit Karma to a friend and 82% have a positive outlook for the business. This rating has improved by 9% over the last 12 months.
94% of Credit Karma employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Credit Karma 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Credit Karma to be senior leadership, career development, benefits and the cons to be management .
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