Credit Karma Reviews

Updated May 18, 2021

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3.7
68%
Recommend to a Friend
84%
Approve of CEO
Credit Karma CEO and Founder Kenneth Lin
Kenneth Lin
173 Ratings
Pros
  • "Empathy, mobility, work/life balance and emphasis on health and wellness(in 29 reviews)

  • "The Coffee bar is particularly awesome(in 16 reviews)

  • Cons
  • "Sometimes things are slow-moving and there is a general lack of documentation (growing pains)(in 17 reviews)

  • "Work life balance can be extremely varied at best(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Great people, leadership’s actions show they care

      Feb 7, 2021 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employees are legitimately cared for from the top-down. This is shown in the benefits, leadership’s actions when the pandemic negatively impacted the company, and in the framework and structures for individual growth. I think this fosters a culture of people who care and are driven. The compensation policy is generous and reflective of the leadership team’s values. This may or may not be standard in the industry, but they review market rates for each role 2x a year and adjust compensation up to it. I have not heard of someone having their compensation down, but they have admitted that promotions may be smaller pay jumps if the next level has had its compensation moved.

      Cons

      Like all companies, your immediate team and manager are not created equally. Not everyone has a great experience or the same opportunities for promotions because of the performance and perceived importance of their and their team’s work. One other major con is a consistent resistance to remote work. While leadership does genuinely push for flexibility and that each individual should be given the opportunity to manage their life and their work, the leadership firmly believes that the company does its best when employees work in-person.

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    2. 5.0
      Former Employee

      Great Company

      May 5, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Make a good living while helping people

      Cons

      Typical of any scaled company

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    3. 5.0
      Former Employee, more than 1 year

      Team Members First

      May 18, 2021 - Anonymous Employee in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team member focused practices/culture, empathetic leadership, and strong alignment with core values.

      Cons

      Heavy meeting culture and challenges with up-keeping a balance of work commitments with personal life commitments, due to large volume of work and manual processes. Credit Karma has the right intention and has made strides to make progress in these areas!

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    4. 4.0
      Current Employee, more than 1 year

      Can’t Complain - Mostly

      Apr 14, 2021 - Senior Manager of Marketing in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You have autonomy even as the company grows Ken is an empathetic leader Great in-person perks (office coffee, snacks etc and events, parties and team building activities were great before the pandemic and sounds like there are plans to return)

      Cons

      Almost no flexibility for remote work. Will require all employees to report to an office regularly with a phased approach beginning in May 2021.

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      4 people found this review helpful
    5. 4.0
      Current Employee, more than 1 year

      Great company culture, collegial environment

      May 10, 2021 - BD in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company that cares about its employees Collegial work environment

      Cons

      Lacking some needed processes and sometimes decisions are made very ad-hoc groups can be very siloed

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    6. 5.0
      Current Employee

      WLB

      Apr 30, 2021 - Software Engineer in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good talent people to work with

      Cons

      Getting acquired by intuit is suck

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    7. 5.0
      Current Employee, more than 5 years

      Great company, mission-driven

      Apr 20, 2021 - Anonymous Employee in Oakland, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * Mission-driven * Tons of smart people * Good velocity for a company of this size * Data-driven marketing

      Cons

      * Tech debt can delay projects from launching * Inconsistent planning and objective-setting across teams * Needs to invest more in DEI initiatives and employees

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    8. 2.0
      Current Employee, more than 1 year

      Not for people looking for promo

      May 4, 2021 - Product Analyst in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good benefit, overall nice work place to be, big companies

      Cons

      hard to move up, it's really if they like you or not

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    9. 2.0
      Former Employee, less than 1 year

      Great business model, honest people, dysfunctional engineering

      Feb 3, 2021 - Senior Software Engineer in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Solid business model. Frequent parties with open bars. Most people there were pretty decent, and some parts of the company really know what they're doing.

      Cons

      The engineering department is a minefield. Some teams and projects are hopelessly dysfunctional. If you find yourself helping maintain a terribly designed project, and your team's leadership isn't aware of the problem and actively trying to replace it, do yourself a favor and run away before you torpedo your career.

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      5 people found this review helpful
    10. 5.0
      Current Employee, more than 3 years

      Good company to work at

      Apr 7, 2021 - Senior Motion Designer in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Positive place to work at.

      Cons

      They removed their lunch plan.

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    Viewing 1 - 10 of 227 Reviews

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