Credit Suisse Reviews in London, England | Glassdoor

Credit Suisse London Reviews

Updated June 14, 2017
246 reviews

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London, England (UK)

246 Employee Reviews

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  1. Helpful (4)

    "A formerly good company going through some very bad times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in London, England (UK)
    Current Employee - Director in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Credit Suisse full-time (More than 8 years)

    Pros

    When I joined Credit Suisse in 2008, it stood out from the other institutions I had worked for in having many highly qualified yet collegial employees. Often, in financial institutions, you either get one or the either. It had the entrepreneurial aspects of an American firm, with the work environment quality that you get in an European institution. It was a pleasant and enjoyable place to work, one in which me and my team worked hard for because we were valued, and felt proud to work for Credit Suisse.

    Cons

    Unfortunately, Credit Suisse has two major problems at present (it has others, but let's focus on the most important things). First, it is undergoing a costly and difficult major restructuring, and second it is not making any money. These two issues are not unrelated, but in the current situation amplify off each other. As a result, there have been at least 8 (yes, eight) sequential rounds of redundancies in London the last few years, more to come. All the good of the past (people, culture, management) have been lost, with only third tier management and a demoralised employee base remaining. Revenue and compensation like-for-like are bottom quartile when compared with other "peer" top-10 investment banks.

    Advice to Management

    Credit Suisse, for lack of other analogies, is like the European Union. Kicking the problem down the road only makes it bigger and harder to deal with later. Man up! Get some talented senior management in. Value people for their accomplishments and what they have done, rather than their "platform". I can go on, but I thought this would be a good start.


  2. Helpful (3)

    "Challenging environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President in London, England (UK)
    Former Employee - Assistant Vice President in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Credit Suisse full-time (More than a year)

    Pros

    House-hold name, global, entrepreneurial (at least has the potential to be), diverse, respected institution. Some great and knowledgable colleagues here and there.

    Cons

    Highly political, unclear strategy, CEO revised strategy 3 times in a short period of time, uncertainty, weak management at all levels, low morale, very turbulent times for the bank at the moment and in the last year.

    Advice to Management

    Respect and care for your people more, create more team-like atmosphere instead of pitting people against each other, have clear strategy and communicate consistently, give example, lead by example, not by threats.


  3. Helpful (2)

    "Business analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in London, England (UK)
    Former Employee - Business Analyst in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    More laid back then american banks and people are quite friendly. Salary seems decent but lower then other banks for the same role.

    Cons

    Can be alot of politics. Recently given the recent changes with the ceo and company direction which has resulted in alot of job losses the atmosphere has been very depressing.

    Advice to Management

    Reduce the politics and set a clear path for the future in terms of what the new changes the ceo is making mean for the employees


  4. Helpful (2)

    "CRO function"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Credit Suisse full-time (More than 3 years)

    Pros

    CS is a strong brand and a market leader in many areas over the years - although changes are afoot with the major restructuring and job losses happening in 2016 after the arrival of a new CEO.

    Cons

    CS has rested on its laurels in some areas with many senior staff having been there for years and years and fairly reluctant to consider let alone embrace change - which is probably why there is such a restructuring occurring now with a new CEO who arrived from outside.

    Advice to Management

    CS senior management need to be less cliquey and lead by example, rather than paying 'lip service', when it comes to improving the conduct and behaviour culture.


  5. Helpful (1)

    "Unsettling. Complete reversal of work life balance due to savage cuts. Existing staff careers put on reverse mode."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director IT in London, England (UK)
    Current Employee - Director IT in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Credit Suisse full-time (More than 5 years)

    Pros

    The few people who are left have a good work ethic although they are not appreciated. Only the bean counters hold all the power. Even the business feels powerless.

    Cons

    Very poor strategy cascade with regular shifting of goal posts. Staff and budget cuts over rides any business strategy. Extremely low moral.

    Advice to Management

    Take your moral obligation to staff seriously


  6. "Excellent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in London, England (UK)
    Current Employee - Vice President in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent work life split .

    Cons

    lots of red tape .

    Advice to Management

    look down instead of up


  7. "Company identity changed with new CEO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Equity Research Associate in London, England (UK)
    Current Employee - Equity Research Associate in London, England (UK)
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Large global bank with good internal mobility opportunities if liked by the right people
    Private banking a new focus for the bank so hiring well
    Compliance a key hiring area

    Cons

    Decisions are made at the highest level and filtered down in an unorganised fashion
    constant redundancy rounds affecting empoylee morale in Global Markets


  8. Helpful (2)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in London, England (UK)
    Current Employee - Director in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Credit Suisse full-time (More than a year)

    Pros

    Cross-divisional collaboration encouraged - there is a way to get paid for it. Also, moving around is possible (both divisions and offices). Overall, culture is collegial and inclusive.

    Cons

    Management layer, upon management layer, upon management layer - no wonder the stock price won't move. Zurich has been shielded from the world - wake up and smell the coffee or fade out of existence.

    Advice to Management

    Just demanding a clear outcome isn't good management. I'm glad that you know where you need to get to. How about some ideas on how to tackle the challenges in getting there?


  9. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Relationship Manager in London, England (UK)
    Current Employee - Junior Relationship Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    the people, location, travel opportunities

    Cons

    Large company and its compliance


  10. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Analyst in London, England (UK)
    Current Employee - Technical Analyst in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Nice people and well compensated

    Cons

    Can be soul numbing if you don't care for finance


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