Credit Suisse Reviews | Glassdoor

Credit Suisse Reviews

Updated May 21, 2017
332 reviews

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2.0
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Credit Suisse CEO Tidjane Thiam
Tidjane Thiam
37 Ratings

332 Employee Reviews

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  1. Helpful (2)

    "IT PMO Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT PMO Officer in Raleigh, NC
    Current Employee - IT PMO Officer in Raleigh, NC
    Doesn't Recommend
    Negative Outlook

    I have been working at Credit Suisse (Less than a year)

    Pros

    Benefits, Salary & Vacation

    Cons

    Efficiency nor process improvement is valued. Neither is training for new employees to enable them to perform at an optimal rate.

    Advice to Management

    Be transparent during recruitment process and rewrite job descriptions so the job duties are clear. An AVP level job with a Six figure salary should not be performing data entry and capturing meeting minutes every single day. That's an administrative assistant/secretary job. Hire the right people for jobs. Run from the IT PMO Officer position in Raleigh!


  2. Helpful (3)

    "Pressure-driven mgmt. low morale"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Engineer in Research Triangle Park, NC
    Former Employee - Senior Engineer in Research Triangle Park, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Credit Suisse full-time (More than 5 years)

    Pros

    Solid ultra high net worth customer base globally, after all this is a Swiss bank

    Cons

    Mgmt eats their words. Middle managers have no power to give promotions or bonuses as they see fit. They burn people out and replace after people quit.

    Advice to Management

    Empower the people in the front lines, the engineers and even middle managers, so they can live up to their potential. Higher pay is desperately needed.


  3. "Program manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Program Manager in New York, NY
    Former Contractor - Program Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Credit Suisse as a contractor (More than a year)

    Pros

    Brand name , good facility, workload is not hectic if everyone follows through , other than that no pros. .

    Cons

    Bad work atmosphere , missing accountability from senior management .
    Program teams has bad planning , that forces resource contention.
    They really need to improve on their processes including testing

    Advice to Management

    Calm down , hire quality consultants .. Review your consult hiring process to check if hiring manager is benefited monetary from certain companies


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  5. Helpful (1)

    "Compensation and Company Vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice-President in New York, NY
    Current Employee - Vice-President in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Credit Suisse full-time (More than 8 years)

    Pros

    Nice environment to work in and you have a work/life balance.

    Cons

    Compensation especially when promoted is well below market. New CEO's vision, unwind of businesses and restructuring leave many employees dissatisfied and leaving CS.

    Advice to Management

    Necessary to do market studies and comparisons and make the appropriate compensation adjustments to avoid losing talent. In order to keep CS competitive in the banking industry there needs to be a revamp of new businesses and strengthen current businesses.


  6. Helpful (6)

    "Assistant Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President in Morrisville, NC
    Former Employee - Assistant Vice President in Morrisville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Credit Suisse full-time (More than 5 years)

    Pros

    Good benefits. Low premium health plans, many options to choose from. Matching 401K.

    Cons

    Promotion process is highly subjective. Based more on who you know, not what you know or deliver. Took 6 years and 3 lateral moves to get into a department where management was not threatened by talent before I was promoted and I was rated a top performer consistently year after year.

    Rating system is based on a bell curve but this does not work when some teams have less than 10 people. Overt hiring of college talent leaves few options for older and experienced workers.

    Pay is 28% below market value for senior talent. This is according to Glassdoor!

    Current CEO is not accessible, holds executive meetings off-site and only interested in cutting costs.

    Many IT departments require non-officer team management to 'self-fund' by convincing senior business leaders to fund poorly defined projects that rely on junior talent to deliver.

    There is also a culture that will not recognize your abilities if you don't hold a title of VP or above.

    Some management in IT are overly-aggressive and will frequently badger employees into delivering on unrealistic goals and use intimidation tactics in the presence of co-workers to wield their influence.

    Advice to Management

    Thin the middle management layer. Too many directors with far too little experience in their shops.
    Executive management needs to be more accessible to the 'little guy.'
    Do more than say you care, show up and get involved. Stop using closed door techniques and hedging bets on the 'hot shot' interns who will work themselves to death only to get a pat on the back and a hearty 'well done.'


  7. Helpful (1)

    "New management has changed the culture of the firm for the worst...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good benefits and compensation for employees.

    Cons

    The company is also slow to change and not invested enough in technology. The firm is not committed to having excellent people and doing excellent, innovative work. It is slow-moving, consensus driven in the wrong way, and bureaucratic. The new management team is not transparent with employees, does not accept feedback well, and is not committed to providing a positive environment and culture for its employees. They are decidedly unfriendly and autocratic-- a disappointment, considering that the previous CEO and leadership team was truly accessible, authentic and down to earth.

    Advice to Management

    Learn to be employee-centric. The new, more formal culture that has been imposed makes the company even more rigid.


  8. "Strong brand name. Difficult people and poor technology"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook

    Pros

    Strong brand name for your resume.

    Cons

    Difficult people to work with. Culture has not changed with the times, still very hierarchical and difficult to get things done. Senior people are rude and disrespectful to others around them. Cuts in technology spending have made it difficult to compete in the current market.

    Advice to Management

    Upgrade the technology and workspaces to retain and continue attracting talent. Cutting technology resources makes it difficult to perform the job functions and allows competing banks to react quicker to market events with better data.


  9. Helpful (4)

    "AVP in RTP office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President in Morrisville, NC
    Current Employee - Assistant Vice President in Morrisville, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Credit Suisse (More than a year)

    Pros

    Benefits are very good. Low premium health plan, automatic company contributions to 401K, 5 months maternity/paternity leave. Most people are great to work with. Good entry level job. Very multi-cultural if you like that sort of thing.

    Cons

    Long hours, low work life balance. 10+ hour days with little break are expected. No pay raises, little room for promotion. Must work at least 3 years to get promoted and even then they are very hard to get in the RTP office. Do not expect any formal job training.

    Advice to Management

    Offer better work-life balance (i.e. normal 8 hour work days). Invest in the career development of your employees. Actually train your employees on the products they work on at no cost to the employee. Train your VPs and line managers in how to manage and communicate with people. Give people a career path they can obtain instead of only measuring merit by number of years sitting at a desk. If you expect employees to be available on nights and weekends, then give them the tools (i.e. smart phone, laptop, etc.) to do so. Invest in the Americas region instead of cutting cost to the detriment of your systems and ultimately employees. Stop being cheap!


  10. Helpful (2)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Credit Suisse full-time (More than 3 years)

    Pros

    Have very good pay and benefits
    Global culture
    Lots of good market facing opportunities
    Good IT opportunities if businesses have budget

    Cons

    Very flaky
    Don't stick to a 5 year plan
    Every MD thinks they can add value by changing everyone and everything
    Lots of nepotism and favoritism
    People at AVP and VP level stick at that level forever
    Lots of end of life platforms that Noone wants to pay to upgrade

    Advice to Management

    Stick to a 5 year plan. Don't make constant upheavals


  11. Helpful (1)

    "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in San Francisco, CA
    Former Employee - Analyst in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Credit Suisse full-time (More than a year)

    Pros

    Salary and compensation package overall

    Cons

    Commitment to employee growth and communication on career goals


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