Credit Union West Reviews | Glassdoor

Credit Union West Reviews

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Found 9 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
79%
Recommend to a Friend
Credit Union West CEO Karen Roch
Karen Roch
0 Ratings
  1. Great Company to Work For

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Union West full-time

    Pros

    Excellent community of people working towards the goal of helping their members.

    Cons

    At this time no Cons

    Advice to Management

    Continue to bring in Top Talent to challenge existing team members.

  2. Representative

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glendale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Union West full-time for more than 9 years

    Pros

    They are a great company to work at. Open culture, easy to work with, great benefits, fun events. Definitely have to work hard, but it is worth it.

    Cons

    Wish we could see branch staff together more, but hard to do with so many branches

    Advice to Management

    Keep listening and making things better.

  3. Such a great place to work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Union West full-time

    Pros

    Family atmosphere, caring people, achievable expecations

    Cons

    I can't think of any

    Advice to Management

    Keep caring and doing what you are doing

  4. Former Employee

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Credit Union West full-time

    Pros

    Staff relationships, benefits & compensation, locations

    Cons

    lack of direction from the top, lack of development for current staff/management, never take a moment to breath, they are always starting something new even before the current stuff is fully implemented

    Advice to Management

    "secrets" are never truly secrets, communication really needs some work

    Credit Union West Response

    September 1, 2017Executive Vice President

    Thank you for your feedback regarding Credit Union West. We’d like to ensure you that we take feedback very seriously. If you would like to discuss this further please feel free to contact me directly at 602-631-3421. Karen Roch, Executive Vice President at Credit Union West

  5. Great Place to Work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Union West full-time

    Pros

    Incredible place to work, competitive salaries and overall good atmostphere

    Cons

    Career progression can be stagnant

  6. Toxic Environment

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I worked at Credit Union West full-time for more than 4 years

    Pros

    The benefits and incentive bonuses are great. When I started at the organization, the laid back atmosphere was friendly and inviting. It made work something to look forward to.

    Cons

    Lack of promotion opportunity Poor management Lack of communication from management "Open-door" policy is used against employees

    Advice to Management

    Good benefits and pay do not make up for a lack of integrity. There are no secrets and trying to keep information from employees just makes for a tense and unhealthy atmosphere.

    Credit Union West Response

    September 1, 2017Executive Vice President

    Thank you for your feedback regarding Credit Union West. We’d like to ensure you that we take feedback very seriously. If you would like to discuss this further please feel free to contact me directly at 602-631-3421. Karen Roch, Executive Vice President at Credit Union West

  7. Best of the Best!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Credit Union West

    Pros

    I love my job and can't say enough positive things about the company! I look forward to coming into work each day for new challenges. Employees have strong work ethics and believe in working together to support our members.

    Cons

    The only cons I have are the lack of opportunity for advancement (besides in the branches) and the lack of communication between departments.

    Advice to Management

    Work on improving communication between departments.

  8. Awesome Company

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Peoria, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Union West full-time for more than 20 years

    Pros

    They really feel like a family and care about your input. They have great benefits and really encourage healthy behaviors. You are not a number here at all and they treat their members the same way

    Cons

    None....the credit union is really making strides to move in the right direction

    Advice to Management

    Keep up what you are doing....it's great to say a leadership team that really does care!!

  9. Initially promising of growth but fell short of expectations

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Peoria, AZ
    Doesn't Recommend

    I worked at Credit Union West full-time

    Pros

    Community involvement was encouraged. Benefits were very good. Training was sorely lacking but was improving.

    Cons

    Communication of goals and expectations were unclear until last minute and follow through by VP was inconsistent. VP was clearly was not in the best position to support the CU's best interest. Long hours required to correct VP's shortfalls.

    Advice to Management

    VP's are not infallible and can play the ends against middle. Holding them accountable as well with appropriate checks and balances.

    Credit Union West Response

    October 1, 2014Executive Vice President

    Thank you for your feedback regarding Credit Union West. It is great to hear that you view our community efforts and employee benefits as excellent. It supports one of our main key strategic initiatives, which is to be a great place to work for great people. This is evidenced by ...

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Found 9 reviews