Crestline Hotels & Resorts Reviews

Updated Jul 3, 2020

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3.0
51%
Recommend to a Friend
64%
Approve of CEO
Crestline Hotels & Resorts President & CEO      James Carroll (no image)
James Carroll
44 Ratings
Pros
Cons
More Pros and Cons
  1. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Night Auditor/Front Desk Agent in Virginia Beach, VA

    I worked at Crestline Hotels & Resorts full-time for more than a year

    Pros

    Full benefits day one for full time employees Healthcare, 401k, and 4 hours PTO per 80 hour Bi weekly pay period. Above average salary compared to other similar positions.

    Cons

    General management and assistant managers seem to have a high turnover rate.

  2. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook

    I have been working at Crestline Hotels & Resorts full-time for more than a year

    Pros

    Promotions from within company are commonly reviewed. Training is strong.

    Cons

    Might need to consider relocation for a solid promotion.

  3. "Good Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant General Manager in Columbus, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Crestline Hotels & Resorts full-time for more than 3 years

    Pros

    A lot of resources within corporate for a franchised hotel.

    Cons

    Not all the staff in corporate were dependable.

  4. "Not A Bad Place to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Room Service in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crestline Hotels & Resorts full-time for more than a year

    Pros

    The people are great. MOST, not all, managers have an open communication policy and are very easy to talk to. Upper management and HR are always willing to listen and provide a solution should a situation or problem occur.

    Cons

    No real room for growth. Everybody has been in their position for years!

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  5. Helpful (1)

    "Walk the Line"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Crestline Hotels & Resorts full-time for more than 3 years

    Pros

    Great about making health care insurance affordable.

    Cons

    Allowed a new hotel to the management company to fabricate details of a situation to cover their misconduct. Instead of allowing me to prove the truth, just went with hear say.

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  6. "Great Job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crestline Hotels & Resorts full-time for more than a year

    Pros

    Excellent Human Resources Manager

    Cons

    Advances are few and far between

  7. COVID-19
    Helpful (2)

    "Awful"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant General Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Crestline Hotels & Resorts full-time for more than 3 years

    Pros

    They used to be good but not anymore

    Cons

    Corporate only cares about themselves. They do not care about front line associates. Many other management companies are handling the covid-19 with grace and tack but not James Caroll.

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  8. "If you enjoy egotistical, arrogant, condescending Corporate teams this is the place for you!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant General Manager in Fairfax, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Crestline Hotels & Resorts full-time for more than 8 years

    Pros

    Benefits can be considered average.

    Cons

    Starts at the very top......beware when you hear 10 times a day how valuable employees are. The more you have to say it to convince people, the less your actions are showing it. The moment you mention the possibility of moving on for a better opportunity, you’re done. HR is a complete joke. Letters look like a child put them together.

  9. "Great Team!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Property Accountant in Fairfax, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crestline Hotels & Resorts full-time for more than 3 years

    Pros

    Schedule flexibility, great team and very nice people to work with.

    Cons

    I personally had a great experience at Crestline, the only thing I will say it need more competitive pay.

  10. "great place"

    5.0
    Former Employee - Client Service Representative 

    I worked at Crestline Hotels & Resorts full-time

    Pros

    salary, co workers and management

    Cons

    work life balance and nothing else

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Found 136 reviews