Crew Carwash Reviews

Pros

All of the people are amazing, hiring is very strict and no one gets into Crew who isn't a quality person/worker. This keeps pay competitive, and the work atmosphere excellent. Benefits are nice, tuition reimbursement, student loan repayment, HSA, and more.

The culture is amazing, and employees and management are empowered to truly make the customer happy by whatever means necessary. Employees are truly appreciated with constant team meetings, contest prizes, corporate recognition, etc.

Training is encouraged and highly effective, with classes being taken in person at the corporate office. All the classes I have taken have been amazing. All online training is structured and easy to follow.

Working with customers is great, which is what I love, and you get some sales experience with upselling, and customer service experience by dealing with issues that arise, as well as a little management experience for associates if you help train new employees and assist managers with their duties.

Scheduling is a breeze, all of it goes through an app which makes communication easy and automated. No chaos in trading or covering shifts since all employees have the responsibility of managing their shifts through the app. Everything is a few weeks out scheduled, and requesting time off or availability is simple.

Once again, the people are great. The culture is great. All management and corporate employees are truly invested in the company and the "Crew Values" and make sure all employees and customers are happy. It's run like places used to be, and if you put in your hard work, you WILL be recognized.

Advice to Management

No real critique of management. Some training material is outdated, but is set to change in the near future so that is ok.

Streamlining of certain management training, maybe instead of online modules, have a full high production video series of tunnel equipment, common repairs and actual hands-on HD video of things to help understand the mechanics and operation of the wash. I feel like the equivalent of power-points don't get the material across near as well.

Pros

Crew is a great family owned business that truly cares about their team members. They want to develop you to be the best you can be inside and outside of work. They do this by having an outstanding training program that develops the team member to each position they want to reach within the company. While learning skills for the next position they work in productivity and emotional intelligence workshops to help you outside of work as well. All team members are super friendly and welcoming. This creates a want and urge to do the best you can.

Advice to Management

Ask for input from different departments regarding possible solutions to company improvements.

Pros

The people, I look forward to coming to work and seeing the amazing people I get to call my co-workers.
I also love the uniform.

Pros

great company to work for. a job where you become a family and enjoy going to work

Pros

The people are great. Everyone has an awesome work ethic and a desire to be a team player. The management training is top notch.

Advice to Management

If you come in with a positive attitude and a willingness to learn, the sky is the limit.

Pros

I work 9 hour days but they are the most stress free hours/weeks I've had since leaving previous employers.

Advice to Management

Take care of the people growing into management. They are the future of the company and can make your job a lot easier.

Pros

Crew teaches a lot about positive work environment, organization, and even more important subjects such as mechanical skills and leadership that really help you for the rest of your life. If you put in atleast a year at Crew. It will look good on your resume to anyplace local. Many local business in the state of Indiana actually try to recruit Crew employees cause they know they are trained well in customer focus and many other aspects. Even some employers I've been told are "wow'd" when they see Crew on job history on a resume. It's for sure a great experience that can set you up in the future if you play your cards right. There's also a great opportunity to move up in the company. I cannot count how many associates I've seen move into a management position, and management move into maintenance, office support, etc.

Advice to Management

Stay on top of your team to help them achieve their goals. Especially if they're trying to move up. I cannot count how many times I've seen potentials get left. Rhine for various reasons

Pros

Many benefits including biweekly free washes (works, ultimate), competitions between crew members for cash prizes and more that I can’t think of at the moment. Great training for regular employees and managers. The managers at the location I work at are very proficient and have high accountability for their actions. Crew does not keep management staff who don’t follow their vision ( a good thing).

Advice to Management

Try to have set goals with specific dates for new associate training based on how many days they work. There is a variation on training times especially (ie: some employees get trained much later compared to others for no specific reason)

Pros

Fun work
 learn new skills
 interesting place to work
Taught me what hard work is
Good customer service exposure
Safe environment

Advice to Management

Hold everyone including yourself up to the same standards, don't ask and expect more from certain workers. Don't abuse your power by staying inside on the computer while the 16 & 17 year olds stand outside in the freezing cold. Lead by example, if you want associates to perform a certain way, then you need to be performing 10x better to set the best example.

Pros

The culture is what makes Crew great. Everyone there is hard working, and loves to have fun. The pay is great for the amount of work that has to be put in. Responsibility is there for the taking, as long as you show the initiative.

Advice to Management

Get to know your associates a bit more.