Cricket Wireless Reviews

Updated Jan 25, 2021

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3.4
54%
Recommend to a Friend
71%
Approve of CEO
Cricket Wireless President John Dwyer
John Dwyer
286 Ratings
Pros
  • "Great pay great team i have been here with cricker for 4 years my team is the best great company great people(in 28 reviews)

  • "Good pay, commission is great, and the management is amazing(in 28 reviews)

Cons
  • "No benefits or discounts pay not good(in 31 reviews)

  • "No advancement opportunities, competition, long hours(in 30 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Excellent benefits"

    5.0
    Current Employee - General Manager 

    I have been working at Cricket Wireless full-time

    Pros

    Excellent room to grow through career

    Cons

    Not enough pay for managers

  2. "Good job, but not worth it"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate 

    I have been working at Cricket Wireless full-time

    Pros

    There is lots of down time to be honest, and most employers will let you play on your phone or do homework or whatever while you are waiting for a customer, as long as you are in the front of the store. It's pretty laid back.

    Cons

    The fact that it's commission based to me is a con, but to some people it is a pro. It just depends on how your boat floats. The competition for helping a customer is really cut-throat, and you have to hurt others to succeed yourself and I don't like that. But the potential for pay is there, if you work hard and can find lots of customers to bring into the store yourself. But for the most part, I am not satisfied with the pay. I don't think I'll ever work this job again.

    Continue reading

  3. "Great place to work for those who like to constantly learn"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Wireless Sales Representative in Toledo, OH

    I have been working at Cricket Wireless full-time for more than a year

    Pros

    Constantly learning about new devices Decent pay, plus monthly commission check Great management

    Cons

    There is a lot of downtime if you are slow.

  4. "Great job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cricket Wireless full-time

    Pros

    Fun, exciting, great work, great pay, not stressful

    Cons

    Nothing, enjoyed my job. Excited to come into work

    Continue reading
  5. "Key holder"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Key Holder in Ocala, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cricket Wireless full-time

    Pros

    Great pay, good hours, good work environment

    Cons

    Strict schedule, lack of staff

  6. "Pay"

    4.0
    Former Employee - Sales Representative 
    Neutral Outlook
    No opinion of CEO

    I worked at Cricket Wireless full-time for more than 3 years

    Pros

    Good commission Pay time off Flexible schedule

    Cons

    Rude customers More sales more money

  7. "A place to learn Sales"

    5.0
    Former Employee - Cricket Sales Representative in Rosemead, CA

    I worked at Cricket Wireless full-time

    Pros

    learn a lot of thing about how to sell a product

    Cons

    money is the pain and you can't make a living

  8. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cricket in Athens, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cricket Wireless part-time for less than a year

    Pros

    Easy going and very cool

    Cons

    The payment just isn't enough for everyday life

  9. "Sales"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Cartersville, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Cricket Wireless full-time for more than 3 years

    Pros

    plus extra commission and paid training

    Cons

    no overtime pay and no holidays off aside from Christmas day and thanksgiving day

    Continue reading
  10. "Great Company."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - District Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cricket Wireless full-time for more than 5 years

    Pros

    Salary. Brand. Growth. Flexible. Bonuses.

    Cons

    Extensive hours during holidays .

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