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Cricket Wireless

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Cricket Wireless

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Cricket Wireless Reviews

Updated Jan 21, 2022

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Found 1,039 of over 1,080 reviews

3.4
53%
Recommend to a Friend
68%
Approve of CEO
Cricket Wireless President John Dwyer
John Dwyer
347 Ratings
Pros
  • "nice work environment, and PTO collected weekly(in 33 reviews)

  • "Good pay and clear commission structure(in 33 reviews)

  • Cons
  • "No benefits or discounts pay not good(in 37 reviews)

  • "Not the greatest pay and long hours(in 36 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Cricket Wireless and is not affected by filters.

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    1. 5.0
      Current Employee, more than 5 years

      Great commission

      Dec 14, 2021 - Sales Representative in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working for a busy store you can make around 2,000 just in commission

      Cons

      Slower stores you will have to rely on your hours

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    2. 5.0
      Current Employee, more than 5 years

      I love this company

      Jan 21, 2022 - Communications Manager in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Inventive, entrepreneurial, relevant, community-minded, values employees -- these are just some of the ways that I'd describe Cricket.

      Cons

      There really are none but it is a small company and there are a lot of talented people so it can be hard to make career moves within Cricket.

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    3. 5.0
      Former Employee

      ..

      Jan 20, 2022 - Sales Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great customer satisfaction and great customer service

      Cons

      great people working at cricket

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    4. 5.0
      Former Employee, more than 5 years

      Work here if you get the chance!

      Jan 17, 2022 - Sales Manager in Wilkes-Barre, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work environment, Commission, Hours, Benefits, Low Stress Your voice is heard Culture.

      Cons

      Lack of Upward mobility, once you get to Store Manager, it is hard to get a higher position unless you want to apply for corporate.

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    5. 5.0
      Current Employee, more than 1 year

      Easy and Fun

      Jan 15, 2022 - Assitance Manager in Philadelphia, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy job Good customer experience Good hours Awesome boss All around good experience Bonuses Paid holidays

      Cons

      Commission is a little rough but, the more you bundle the more money you make. No health benefits EBB is a nightmare

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    6. 5.0
      Current Employee, less than 1 year

      A job

      Jan 6, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Temporary for a job for now

      Cons

      It’s okay what can I say

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    7. 2.0
      Former Employee

      Underpaid

      Jan 12, 2022 - Project Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The job is fairly easy and doesn’t require a lot of physical labor

      Cons

      The commission structure is terrible

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    8. 5.0
      Current Employee, more than 1 year

      Review

      Dec 26, 2021 - Sales Representative in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work life balance, easy to pick up, great support from management.

      Cons

      Potentially the customers, some may be a bit extreme.

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    9. 3.0
      Current Employee

      Good

      Jan 5, 2022 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s a nice job for a student, flexible hours, decent pay

      Cons

      Not really any cons yet

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    10. 4.0
      Current Employee, more than 5 years

      Great entry level that pays more than minimum wage

      Dec 22, 2021 - Multi Unit Manager in Avon Park, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Commission, bonus, OT, training and development

      Cons

      Long hours, open 7 days a week, only holidays off are Easter and Christmas, little work life balance

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    Viewing 1 - 10 of 1,039 Reviews

    Cricket Wireless Reviews FAQs

    53% of Cricket Wireless employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Cricket Wireless 3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Cricket Wireless to be career development, benefits, coworkers and the cons to be culture, work life balance, management.

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