Cricket Wireless Reviews | Glassdoor

Find your next job here

Cricket Wireless Reviews

Updated February 13, 2018
527 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Cricket Wireless President John Dwyer
John Dwyer
169 Ratings

527 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great work life balance, great training (in 15 reviews)

  • The work environment is laid back but advocates are excited to make a difference in the savings on a customer account (in 23 reviews)

Cons
  • very long hours no social life if you care about that (in 20 reviews)

  • No benefits in regards th health insurance (in 20 reviews)

More Pros and Cons

  1. "Cricket Wireless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative
    Former Employee - Retail Sales Representative
    Recommends
    Positive Outlook

    I worked at Cricket Wireless full-time (More than 3 years)

    Pros

    They have amazing benefits for full time employees. There is also room for growth and career advancement. We were paid a generous hourly regardless of whether a phone was sold or not.

    Cons

    Company wasted a lot of money and caused layoffs.

    Advice to Management

    Make sure you can afford the stores your purchase.


  2. "Budget"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Cricket Wireless full-time (More than a year)

    Pros

    Close knit work force.
    Good commission potential.
    Several locations available.
    Flexible schedule.
    Opportunity to promote.

    Cons

    Low base hourly pay.
    Lots of operational duties.

  3. "Love my boss, the company work ethics suck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cricket Wireless full-time

    Pros

    flexible schedule
    great people to work with

    Cons

    under paid
    over worked
    expected to do the most and not be compensated for it

    Advice to Management

    Treat your managers and employees like they actually matter. Some of us actually work 7 days a week all year long to barely make minimum wage. There are no benefits, locations are struggling because of allocation with certain phones. The company doesn't work with their store managers, they don't help with rent or bills.


  4. "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cricket Wireless part-time (Less than a year)

    Pros

    Fun environment and laid back with okay hourly pay and commission. Good people to work with. Would recommend for first job for teens

    Cons

    If your store doesn’t have good numbers your hours are cut (regardless if it’s your fault or not). Both my first paychecks I didn’t receive but brought cash deposit from end of day sales if any. Pissed and done. Leaving company.

    Advice to Management

    Get your stuff in order. Do your job. You’ll only lose more employees if you don’t pay on time, cut hours, and pressure employees to make sales when no one comes into store or force employees to shove sales down customers throats


  5. "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Cricket Wireless full-time

    Pros

    good pay and commission bonus

    Cons

    long standing hours, nothing else

    Advice to Management

    .


  6. "Sales Rep"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Cricket Wireless full-time

    Pros

    Great locations within 5 minutes of train stations or easy bus access . Easy to follow rules and smooth environment.

    Cons

    Some residents maybe hostile. Not a great place if you become pregnant, labor becomes difficult due to package arrivals daily.

    Advice to Management

    I would advise management to become a little more nicer and supportive towards it employees. An to have better time management with schedules.


  7. "Get out while you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Antonio, TX
    Current Employee - Manager in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Cricket Wireless full-time (More than 5 years)

    Pros

    Was great place to work, sadly it no longer is.

    Cons

    At&t is getting rid of all corporate stores

    Advice to Management

    At&t will probably divest. Time to move on

  8. "Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cricket Wireless full-time (More than 8 years)

    Pros

    Great benefits, Decent Pay, Some Great Managers

    Cons

    Opportunity, Management stlyes inconsistent, Soley number driven.

    Advice to Management

    All management should run similar and follow the DIRECT FEED BACK MODEL.


  9. "Temporary job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cricket Wireless full-time

    Pros

    Very easy Job, meet great people

    Cons

    Greedy company owners, Horrible commission scales


  10. "Cricket Wireless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cricket Wireless full-time (More than 5 years)

    Pros

    Great pay, great structure for vacation.

    Cons

    Bonus payment structure needs to be updated.


Showing 527 of 544 reviews
Reset Filters