Cricket Wireless Reviews | Glassdoor

Cricket Wireless Reviews

Updated November 18, 2018
612 reviews

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3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Cricket Wireless President John Dwyer
John Dwyer
205 Ratings

612 Employee Reviews

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Pros
  • "Great work life balance, great training" (in 15 reviews)

  • "Great Pay and Benefits and people" (in 11 reviews)

Cons
  • "very long hours no social life if you care about that" (in 23 reviews)

  • "no benefits, no option to grow or develop professionally" (in 23 reviews)

More Pros and Cons

  1. "Helper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cricket Wireless full-time (More than 3 years)

    Pros

    All good nothing bad liked it

    Cons

    All good gets full of customers easy

    Advice to Management

    All good


  2. "Indirect Sales Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Indirect Sales Executive in Saint Louis, MO
    Former Employee - Indirect Sales Executive in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cricket Wireless full-time (More than 3 years)

    Pros

    Growing industry and extremely competitive

    Cons

    Lack of training for indirect teams

  3. "Store manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cricket Wireless full-time

    Pros

    The manager responsibility is easy

    Cons

    It can get boring if you are not in a busy store


  4. "Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Cricket Wireless full-time

    Pros

    Easy job not too demanding

    Cons

    Do not get paid commission on time ever


  5. "Customer Service Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Interacting with New and current customers

    Cons

    The pay is very low


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cricket Wireless full-time

    Pros

    Good great fantastic wonderful cool

    Cons

    Bad worst terrible horrible my god this was bad


  7. "Sales Rep"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cricket Wireless full-time

    Pros

    lots of ways to earn commission

    Cons

    lots of employee turnover (slackers)

  8. "sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Manager in Chicago, IL
    Former Employee - Retail Sales Manager in Chicago, IL

    I worked at Cricket Wireless (More than a year)

    Pros

    Fun, high pace job. Always meeting new people

    Cons

    Can get boring when it's slow


  9. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Cricket Wireless full-time

    Pros

    Lots of energy and opportunity to grow

    Cons

    Not a fun place to work


  10. "Cricket is part of AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Cricket Wireless full-time

    Pros

    Great company culture and people.

    Cons

    Part of AT&T and subject to it's whims.

    Advice to Management

    Fight for the organization, don't bend to aid your own careers.


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