Cricket Wireless Reviews | Glassdoor

Cricket Wireless Reviews

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Found 645 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
50%
Recommend to a Friend
69%
Approve of CEO
Cricket Wireless CEO John Dwyer
John Dwyer
212 Ratings
Pros
Cons
  • "very long hours no social life if you care about that(in 25 reviews)

  • "no benefits, no option to grow or develop professionally(in 24 reviews)

More Pros and Cons
  1. "Cricket Wireless Sales Advocate"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advocate in Atlantic City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cricket Wireless full-time for more than 4 years

    Pros

    Salary, Benefits, Training, Union Representation

    Cons

    Limited amount of corporate owned locations.

  2. "Store manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cricket Wireless full-time for more than 2 years

    Pros

    Really fun place to work at

    Cons

    Hours are bad and long

  3. "Sell phones, accessories, rate plans, etc."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Lead in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cricket Wireless part-time for more than a year

    Pros

    Easy, laid back job with not many requirements or goals you have to achieve.

    Cons

    Commission structure low in comparison to other companies, pay rate also quite low for a sales lead

    Advice to Management

    Raise minimum wage a bit, and commission structure.

  4. ""Great""

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Manager in Pasadena, CA
    Recommends

    I have been working at Cricket Wireless full-time for more than 4 years

    Pros

    Good people to work with

    Cons

    The company has basic benefits

  5. "Manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Doesn't Recommend
    Positive Outlook

    I have been working at Cricket Wireless full-time for more than 2 years

    Pros

    A great learning experience. Great team!

    Cons

    Low salary, a lot of competition.

  6. "Not a bad place to enter the sales world."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Monroe, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cricket Wireless full-time for more than a year

    Pros

    Learn to self promote and to run a store.

    Cons

    Some of the franchise owners are less than desirable management choices.

    Advice to Management

    Pay attention to who's buying your stores. Not many seem to have the company's well being in mind at all.

  7. "Good opportunity to interact directly with your market"

    StarStarStarStarStar
      Former Employee - Store Manager 
      Positive Outlook

      I worked at Cricket Wireless full-time for more than 2 years

      Pros

      With the services offered your product is available to a large demographic introducing you to multiple sales experiences

      Cons

      The business model changes often, prompting customers to come back at a later time, upset that promises made in the past are no longer valid

    • "Great company!"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Jacksonville, NC
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Cricket Wireless full-time for more than 4 years

      Pros

      Room for growth Great training Good benefits

      Cons

      Need better management Base pay and commission is low

      Advice to Management

      Keep up the good work

    • "Great Company (Corporate)"

      StarStarStarStarStar
      • Overall
      • Compensation and Benefits
      Former Employee - Sales Advocate 
      Recommends
      Positive Outlook

      I worked at Cricket Wireless full-time for more than 4 years

      Pros

      You get all of At&t benefits if you work for a corporate location. Great pay raises every six months & great commission.

      Cons

      No room for growth in the store.

    • "Best"

      StarStarStarStarStar
        Former Employee - Store Manager 

        I worked at Cricket Wireless full-time

        Pros

        Owner is down to earth

        Cons

        None at all really it’s the best job

      Found 645 reviews