Cricut Customer Care Representative Reviews | Glassdoor

Cricut Customer Care Representative Reviews

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Found 2 reviews

4.5
StarStarStarStarStar
100%
Recommend to a Friend
100%
Approve of CEO
Ashish Arora
1 Ratings
  1. "Busy, Decent Pay, Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Spanish Fork, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cricut part-time for more than a year

    Pros

    Paid well for a part-time student with tuition reimbursement. Good on-call skills to build from. Very friendly and helpful management!

    Cons

    Customer support is always a pain. You're mainly dealing with older women who are either happy or really upset. Some days are roller coasters. It can be incredibly busy to the point where you really don't get a breather. Even though management is very helpful and nice, the product(s) are very in-depth and there's an expectation to know ALL the products well (which isn't bad of them but it's tough if you're part-time).

    Advice to Management

    Continue to be nice, helpful, and understanding of team members!

    Cricut2019-04-09
  2. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    Former Employee - Customer Care Representative in Spanish Fork, UT

    I worked at Cricut full-time for more than a year

    Pros

    They have great benefits and pay Positive Culture Constantly Growing

    Cons

    Growing too fast, need to hire more people to keep up with demand

    Cricut2019-01-31
Found 2 reviews