Crisis Response Network Reviews | Glassdoor

Crisis Response Network Reviews

Updated July 19, 2017
16 reviews

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3.2
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Crisis Response Network CEO Justin Chase
Justin Chase
4 Ratings

16 Employee Reviews

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  1. "Good Place to Be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crisis Response Network full-time

    Pros

    There seems to have been a significant improvement in culture/morale in the past 5-6 months. Staff turn over is very low at this point, and the call center is fully staffed. People are happier and feel more supported. This is a good place to be. The change in leadership has been a positive one for the employees. The CEO, the Chief Operations Officer, and the Chief Experience Officer at this company are good people, and truely care about staff and employees from entry level position on up.

    Cons

    This place is growing fast, so it always feels like something new is coming around the corner. Sometimes the pace of growth/new implementation does not feel sustainable.

    Advice to Management

    Please continue to hire staff and leaders who actually care about people, and making this company a better place. It has already become a better place, and I am proud to be here.

    Crisis Response Network Response

    Apr 17, 2017 – Director/Human Resources

    Thank you for your feedback - we appreciate it and you!!


  2. "Does not value or respect employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administration in Tempe, AZ
    Former Employee - Administration in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Crisis Response Network full-time (More than 3 years)

    Pros

    They provide great services to the community.
    Staff care and are committed to helping others. Nice building, good coffee.

    Cons

    There is an very defined hierarchy/chain of command although they espouse to have an employee-centered, open-door culture of mutual respect. They even brag about this.
    Policiesare enforced inconsistently and subjectively. Day-to-day treatment of staff is not good, especially for a behavioral health agency, led by a social worker. Very disappointing. Little job security if you are not in the inner circle. Top heavy lots of exec staff. What started as inspiring leadership has been replaced by management out of touch with staff, and not caring enough to engage, listen to and retain their most valuable asset- committed employees.

    Advice to Management

    Listen, follow policies, walk the walk, value the opinions of all staff. You hired each of us for a reason but somewhere along the way, we stopped counting to you. It is so disheartening to treated as irrelevant.

  3. "Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Administrator in Tempe, AZ
    Current Employee - Office Administrator in Tempe, AZ
    Recommends
    Approves of CEO

    I have been working at Crisis Response Network full-time (More than a year)

    Pros

    excellent benefits and compensation package, excellent shift differential, positive work culture, positive changes happen often, start of the art call center: treadmill desks

    Cons

    work schedules can be tough with the 24 hour call center however there is always special desired shift for someone.

    Advice to Management

    Keep change consistent :)

    Crisis Response Network Response

    Feb 6, 2017 – Director/Human Resources

    Thank you for the review! Your feedback is very important to us.


  4. "A progressive community-oriented organization with a lock on the market of what they do in Arizona."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Psychology in Tempe, AZ
    Current Employee - Licensed Psychology in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crisis Response Network full-time (More than a year)

    Pros

    Personable, friendly, employee-oriented organization that doesn't feel like a non profit. Good recent leadership has built a climate that feels like great things are happening.

    Cons

    Product lines don't always match the organization's mission statement, and can make you feel somewhat lost within organization at times.

    Advice to Management

    Please give your employees opportunities for career growth within the organization that isn't just happening in


  5. "Amazing Organization!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Recommends
    Positive Outlook

    Pros

    - Smart, caring people
    - Work/Life balance
    - Excellent growth opportunities
    - Focused on their mission to help others and each other
    - Positive culture

    Cons

    - None that I can think of


  6. "Crisis Response"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great work of support the community

    Cons

    I will pass on this section


  7. "It was ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Tucson, AZ
    Former Employee - Supervisor in Tucson, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Crisis Response Network full-time (More than 3 years)

    Pros

    Fast paced, coworkers are also great. Shift work can be a good thing. Compared to other behavioral health providers in tucson higher pay

    Cons

    Many to list. Can be very inflexible. Figuring out management direction was almost impossible. Easy to burnout, very high turnover

  8. Helpful (1)

    "Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Lots of growth and learning opportunities

    Cons

    Too many upper level managers.


  9. Helpful (2)

    "Executive management provides clueless leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Crisis Response Network full-time (More than 8 years)

    Pros

    Really amazing people trying to do noble work.

    Cons

    Executive management is reasonably clueless. They managed themselves out of a contract in Tucson and certainly knew it wasn't their fault.


  10. Helpful (1)

    "Wonderful idea - poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Crisis Response Network (More than 3 years)

    Pros

    Pay was decent co workers were great

    Cons

    Management was not tuned into their staff and how to improve moral

    Advice to Management

    Management needs to change and consider actually talking to their employees rather than at them.


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