Crisis Response Network Reviews | Glassdoor

Crisis Response Network Reviews

Updated September 29, 2017
21 reviews

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3.4
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Crisis Response Network CEO Justin Chase
Justin Chase
9 Ratings

21 Employee Reviews

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  1. "Great place to work, awesome company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Crisis Response Network full-time (More than 3 years)

    Pros

    Management truly cares about the employees by creating an awesome work environment. The benefits are awesome. Very generous PTO, very good health insurance, and very generous 401K employer match.

    Cons

    Since Crisis Response Network operates 24x7x365, it can get stressful. However, knowing that the company is helping to save lives makes it worth it. And this company does care about work/life balance.

    Advice to Management

    You are on the right track by building an awesome company culture and environment. Keep up the good work.


  2. "This is an awesome place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Manager in Tempe, AZ
    Current Employee - Communications Manager in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crisis Response Network full-time (Less than a year)

    Pros

    The company culture is fantastic. The leadership is knowledgeable, visionary and are strong advocates for upward communication from employees. It is one of the most innovative non-profits I have ever encountered. The mission is important and every single person who works here is valued and continually trained. Recently, there has been an immense amount growth and change. No place to work is perfect, as no person is perfect, but this company has a lot of things figured out that other businesses (both non-profit and for profit) could learn a lot from. They have a knack for hiring the best people for the job and it shows.

    Cons

    There are growing pains but this is still a wonderful place to work. All adjustments take time and not everyone is going to be happy about the changes. This is true at any company.

    Advice to Management

    Continue to value and listen to your employees, you hired them for a reason. They can help you lead the charge.

  3. "Great Place to Work, Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crisis Response Network full-time (More than a year)

    Pros

    Very friendly and relaxed environment. Great work culture. Work-life balance is spot on. Everyone is always willing to help if needed. Benefits are good. Dress code is great.

    Cons

    Fitness center could have more machines.

    Advice to Management

    Keep it up

    Crisis Response Network Response

    Sep 8, 2017 – Director/Human Resources

    Thanks for your feedback. We're glad you're happy here!


  4. "CRN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crisis Response Network full-time (More than 3 years)

    Pros

    One of the best places I've ever worked. Staff is dedicated and hard working. Staff additions over the last couple of years have been great - people with real experience and a foundation of understanding what makes this type of work succeed. There is a lot of flexibility around work/life balance. Internal promotions creating excellent career growth.

    Cons

    Benefit package choices are good. A little expensive for family coverage, but compared to other places this is still a better deal.

    Advice to Management

    Would like to see a little more diversity in hiring older people.

    Crisis Response Network Response

    Sep 8, 2017 – Director/Human Resources

    Thank you for the review. We appreciate your feedback!


  5. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Crisis Response Network full-time

    Pros

    This is a good cause. Well intentioned company

    Cons

    Always scrambling due to poor planning

    Advice to Management

    More transparency and long-term planning


  6. "Does not value or respect employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administration in Tempe, AZ
    Former Employee - Administration in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Crisis Response Network full-time (More than 3 years)

    Pros

    They provide great services to the community.
    Staff care and are committed to helping others. Nice building, good coffee.

    Cons

    There is an very defined hierarchy/chain of command although they espouse to have an employee-centered, open-door culture of mutual respect. They even brag about this.
    Policiesare enforced inconsistently and subjectively. Day-to-day treatment of staff is not good, especially for a behavioral health agency, led by a social worker. Very disappointing. Little job security if you are not in the inner circle. Top heavy lots of exec staff. What started as inspiring leadership has been replaced by management out of touch with staff, and not caring enough to engage, listen to and retain their most valuable asset- committed employees.

    Advice to Management

    Listen, follow policies, walk the walk, value the opinions of all staff. You hired each of us for a reason but somewhere along the way, we stopped counting to you. It is so disheartening to treated as irrelevant.


  7. "Good Place to Be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crisis Response Network full-time

    Pros

    There seems to have been a significant improvement in culture/morale in the past 5-6 months. Staff turn over is very low at this point, and the call center is fully staffed. People are happier and feel more supported. This is a good place to be. The change in leadership has been a positive one for the employees. The CEO, the Chief Operations Officer, and the Chief Experience Officer at this company are good people, and truely care about staff and employees from entry level position on up.

    Cons

    This place is growing fast, so it always feels like something new is coming around the corner. Sometimes the pace of growth/new implementation does not feel sustainable.

    Advice to Management

    Please continue to hire staff and leaders who actually care about people, and making this company a better place. It has already become a better place, and I am proud to be here.

    Crisis Response Network Response

    Apr 17, 2017 – Director/Human Resources

    Thank you for your feedback - we appreciate it and you!!

  8. "Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Administrator in Tempe, AZ
    Current Employee - Office Administrator in Tempe, AZ
    Recommends
    Approves of CEO

    I have been working at Crisis Response Network full-time (More than a year)

    Pros

    excellent benefits and compensation package, excellent shift differential, positive work culture, positive changes happen often, start of the art call center: treadmill desks

    Cons

    work schedules can be tough with the 24 hour call center however there is always special desired shift for someone.

    Advice to Management

    Keep change consistent :)

    Crisis Response Network Response

    Feb 6, 2017 – Director/Human Resources

    Thank you for the review! Your feedback is very important to us.


  9. "A progressive community-oriented organization with a lock on the market of what they do in Arizona."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Psychology in Tempe, AZ
    Current Employee - Licensed Psychology in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crisis Response Network full-time (More than a year)

    Pros

    Personable, friendly, employee-oriented organization that doesn't feel like a non profit. Good recent leadership has built a climate that feels like great things are happening.

    Cons

    Product lines don't always match the organization's mission statement, and can make you feel somewhat lost within organization at times.

    Advice to Management

    Please give your employees opportunities for career growth within the organization that isn't just happening in


  10. "Amazing Organization!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Recommends
    Positive Outlook

    Pros

    - Smart, caring people
    - Work/Life balance
    - Excellent growth opportunities
    - Focused on their mission to help others and each other
    - Positive culture

    Cons

    - None that I can think of


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