Critical Mass Reviews | Glassdoor

Critical Mass Reviews

Updated December 14, 2017
155 reviews

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155 Employee Reviews

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Pros
Cons
  • Due to the nature of where the job was, work life balance lacked (in 7 reviews)

  • People would talk about crazy long hours, burning people out (in 7 reviews)

More Pros and Cons

  1. Helpful (9)

    "Poorly ran company that doesn't have their act together"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in New York, NY
    Former Employee - Designer in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    - Free bagels on Friday

    - Great office location

    Cons

    - Was hired to do one job, but was promptly told that I would be doing something completely different when I started

    - Asked for more responsibility and that I wanted to take on more challenging work and was promptly let go. Their reasoning? Performance based, which is interesting considering I was working 9+ hours a few days a week to finish up projects for pitches

    - When asked for clarification around why exactly I was let go, I was given ambiguous reasons and my questions were more or less dodged by HR

    - My manager didn't even speak to me most days, even though he sat in my area and I saw him daily

    - The culture is incredibly cliquey. If you're not a senior designer, you're basically worthless and no one will talk to you

    - Managers literally do not care about helping you / furthering your career


  2. Helpful (4)

    "Overall great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Creative, energetic environment. Big brands, interesting work.

    Cons

    Political. Have to be part of the "inner circle" to get anywhere.

  3. Helpful (3)

    "Great social culture, lack of growth opporunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great co-workers, who genuinely enjoy socializing and working together. Fun social gatherings offered: Beer:30, happy hours, etc

    Cons

    Difficult to move up and grow in positions.


  4. Helpful (6)

    "Experience Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Experience Architect in Chicago, IL
    Former Employee - Experience Architect in Chicago, IL
    Doesn't Recommend

    I worked at Critical Mass full-time (More than 3 years)

    Pros

    Note this is for Chicago Office:

    Fun Culture, Free Breakfast Fridays, Catered lunches monthly, Monthly Town Halls, Fun atmosphere, Laid back environment; Beer 30 Fridays; Whiskey Club; Wine Club; Nice Work Outings;

    Cons

    Unorganized Processes; Too many politics; Takes years to get promoted; Terrible resourcing - some people were completely spread thin, while others had absolutely nothing to do; If you weren't in the "social" circle, you weren't being recognized or promoted, or even given any projects; Too much favoritism; The place is extremely cliquey; Way too many layoffs and turnovers; Career Development needs a lot of work; I think the agency overall has gotten too cocky

    Advice to Management

    Value your employees more. Instead of laying people off and hiring new ones, stick to your current employees.
    Also, if you want to be "transparent" with your employees, then be completely transparent.
    Career Development needs a lot of work.
    Onboarding needs a lot of work - both with the company and with each project


  5. Helpful (8)

    "No passion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Critical Mass full-time

    Pros

    Good job if you like slacking off, cause there's nothing to do

    Cons

    No passion for technology, code is a mess, no testing, management is a disaster.

    Advice to Management

    Get your resume in order. I don't really see a future here.


  6. "PD"

    StarStarStarStarStar
    Former Employee - Program Director in Tinley Park, IL
    Former Employee - Program Director in Tinley Park, IL
    Recommends
    Approves of CEO

    I worked at Critical Mass full-time (More than 5 years)

    Pros

    the people, culture, accounts, good for promoting from within, good bonuses if you work hard, and good digital process.

    Cons

    the leads, the politics and clicks


  7. Helpful (2)

    "Copywriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior CopyWriter
    Former Employee - Senior CopyWriter
    Recommends

    Pros

    All of the people I worked with, whether from the creative side, accounting, or HR, were without exception super people. They were skilled at accommodating the needs of an international workforce in support of the demanding projects of large customers. The culture was very inclusive and fun.

    Cons

    None really come to mind.I enjoyed my time working with CM, felt I contributed to some interesting projects, and learned a lot from my colleagues.

  8. Helpful (8)

    "Can't seem to get it together"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Critical Mass (More than 5 years)

    Pros

    Smart people, location, career development/mentorship program.

    Cons

    Since they changed management they don't seem to be able to find their rhythm nor connect with their employees. The culture was amazing about 3 years ago, but they didn't make any effort to retain the talent and personalities that made the company what it was. So now, it's a ghost of what it used to be.

    Advice to Management

    Listen.


  9. "Overall a great place to work..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Laid back environment, great culture and great people

    Cons

    Management seemed to be lacking at times

    Advice to Management

    Don't put individuals in management positions unless they actually plan on managing people


  10. "Project Management intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Such a great environment to work in, very inspiring and everyone just wants to put their best foot forward. Coming in as an intern everyone was so welcoming and ready to answer any questions. They were really concerned with what they could do for me and teach me, not just what I could bring to the table. Overall, very positive experience and would recommend to anyone to try and be a part of CM!

    Cons

    Nothing negative to report from my four months there!


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