Critical Mass Reviews | Glassdoor

Critical Mass Reviews

Updated April 23, 2017
138 reviews

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138 Employee Reviews

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Pros
  • Some great people and bright minds work here so it was never a chore to come to the office (in 17 reviews)

  • They believe in work/life balance and have structured the company around it (in 7 reviews)

Cons
  • People would talk about crazy long hours, burning people out (in 7 reviews)

  • Lack of formalized review process (in 6 reviews)

More Pros and Cons

  1. Helpful (2)

    "A balanced scale of pros/cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Chicago, IL
    Current Employee - Coordinator in Chicago, IL
    Approves of CEO

    Pros

    a lot of big interesting clients; relatively flat org structure; really smart and fun people; company is the perfect size; still growing despite hard economic times that have hit our clients hard; fun culture

    Cons

    centralization--doesn't work with all the offices they have and it takes forever for things to get rolling; employee retention--no career pathing, poor middle manager skills; pay--generally lower than competitors; nepotism; lackluster support for internal needs/initiatives; not as creative as they like to think they are; uphill battle for exposure; exec doesn't present a unified front nor communicate well-enough (or regularly enough) down through the ranks

    Advice to Management

    when you see a problem, address it. when you make a decision to do something... actually commit.


  2. "Good agency to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY
    Recommends
    Approves of CEO

    Pros

    Best culture of any agency I've been with. They do care to a certain degree about their employees welfare, certainly more than other agencies that consider their people as resources.

    Cons

    Some of the support and back office systems are pretty weak in comparison to other companies of the same size.
    HR and company orientation / onboarding for new hires could be improved.
    Consistency in delivery across the company varies by office and region.
    The company is still largely run out of Calgary, AB, not exactly the mecca for marketing professionals.
    Administration and processes sometimes get in the way of doing good work. Processes sometimes feel very inefficient.

    Advice to Management

    Put more focus on the larger markets in the US.


  3. Helpful (1)

    "Fast-pace working agency"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Critical Mass full-time

    Pros

    It embraces a great company culture. As much as a creative department, it has strong R&D department. Designers can work with global brands.

    Cons

    Company politics. Fast turn around on pitch work. Often people worked for the weekend to work on pitching project.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Lacks attention"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    awesome work/life balance . Flexible hours and good clients

    Cons

    no growth .senior management pays no attaention to other departments. no career growth

    Advice to Management

    pay attention to core team


  6. "Strategist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, challenging work and strong female leadership

    Cons

    Poor maternity leave policy (even with strong female leadership) but they are working on making parenting/work more flexible


  7. Helpful (1)

    "Solid Agency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Critical Mass full-time

    Pros

    Great senior leadership committed to taking the agency good places. Solid accounts and generally great work, with solid innovation happening.

    Cons

    Some accounts have work that is a little more production oriented.


  8. Helpful (4)

    "Overall great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Creative, energetic environment. Big brands, interesting work.

    Cons

    Political. Have to be part of the "inner circle" to get anywhere.


  9. Helpful (6)

    "No passion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Critical Mass full-time

    Pros

    Good job if you like slacking off, cause there's nothing to do

    Cons

    No passion for technology, code is a mess, no testing, management is a disaster.

    Advice to Management

    Get your resume in order. I don't really see a future here.


  10. Helpful (2)

    "Copywriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior CopyWriter
    Former Employee - Senior CopyWriter
    Recommends

    Pros

    All of the people I worked with, whether from the creative side, accounting, or HR, were without exception super people. They were skilled at accommodating the needs of an international workforce in support of the demanding projects of large customers. The culture was very inclusive and fun.

    Cons

    None really come to mind.I enjoyed my time working with CM, felt I contributed to some interesting projects, and learned a lot from my colleagues.


  11. "Overall a great place to work..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Laid back environment, great culture and great people

    Cons

    Management seemed to be lacking at times

    Advice to Management

    Don't put individuals in management positions unless they actually plan on managing people


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