Crohn's & Colitis Foundation Reviews | Glassdoor

Crohn's & Colitis Foundation Reviews

Updated September 15, 2018
90 reviews

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Crohn's & Colitis Foundation President and CEO Michael Osso
Michael Osso
28 Ratings

90 Employee Reviews

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Pros
  • "Great mission, provide a lot of support and education for patients and families" (in 6 reviews)

  • "Crohn's and Colitis are serious diseases, so CCFA is a great cause" (in 4 reviews)

Cons
More Pros and Cons

  1. "Marketing Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Intern in Little Rock, AR
    Former Employee - Marketing Intern in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crohn's & Colitis Foundation (Less than a year)

    Pros

    All the people you work with will activity try to make you better at your job. Very supportive environment. Wonderful company to work for.

    Cons

    Don't have any Cons about the job. Just know you have to dedicate a lot of time (not a con thought)


  2. "I kept thinking it would get better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at Crohn's & Colitis Foundation full-time (More than a year)

    Pros

    I was happy to have been given a chance at my role and to learn fundraising. I enjoyed working with patients, my fundraising teams, and some of my colleagues.

    Cons

    There was a lot of turnover. I was being underpaid and micromanaged.

  3. Helpful (3)

    "Impossible exceptions and no room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director
    Former Employee - Executive Director
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Crohn's & Colitis Foundation full-time (More than 3 years)

    Pros

    The money that goes to this charity is actually being used for it's mission and it's a great mission. The money goes to research and supportive services so it's an easy mission to get behind. Field employees are friendly and work together supportively.

    Cons

    No work life balance. I was often working 60-80 hour weeks just to keep up with everything. When I tried to get help there was none to be had despite the Foundation continuing to create and hire middle-level managers who are supposed to help the chapters but don't. The expectations of doing administrative work combine with being out in the community and working with volunteers, board members, planning events, etc are not obtainable. There literally aren't enough hours in the day to do everything they demand of you. And if you do get it done and you do it well, don't expect any praise. The bonus system is a joke and doesn't inspire people to do much more than the bare minimum. Many employees actually admit to "just doing the bare minimum to get paid while they look for something else". The HR department and higher management do not take care of issues in a timely manner. (I experience a pay discrepancy that took 3 years to fix). There are a lot of promises and the upper and middle management don't care about the chapters, which is sad because may of them used to work in Chapters and seem to have forgotten how hard the work is. Trying to move up in this organization is also difficult unless you are someone's favorite. It doesn't matter how well you do, it's never good enough and there's always some reason not to advance.

    Advice to Management

    Take a course on how to communicate effectively. There is so much disfunction at the middle and national levels that it's driving really good employees away from working with there just because HR and the management can't get their acts together. Redo your bonus program so that if you do get a bonus it's actually worth the work you've put in. Listen and trust your field staff. They know what's actually going on a the heart of this organization. If employees say they need help, it's not because they're lazy or not "working smart" it's because they need help to do everything that is required of them.


  4. Helpful (2)

    "Top Heavy Foundation, Who Needs to Listen to The Local Staff More"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Manager
    Former Employee - Event Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Crohn's & Colitis Foundation full-time (More than a year)

    Pros

    Flexible work schedule and some really amazing volunteers.

    Cons

    This company is very top heavy, with a lot of national managers or national staff, who can be very disconnected to what is happening on the ground and being done by the local staff. When you work on the local level, there is not much room for agency in your position, they much rather you follow their lead on what works best for your market, without really listening to your thoughts.

    Many of the national staff or higher ups, come from LLS, so they tend to favor those that come from there, too. And a lot of their ideas for their fundraising programs come from the LLS model, though barely taking into consideration that LLS spends way more $ on marketing/advertising than the Foundation does and has better name recognition. You will here "Well, when I was at LLS....". Can be hard to grow an event without any marketing budget, both on the national level or at the local level.

    Your goals can be given to you about three weeks for before your event (or for some people even after your event), this makes it really hard for them to be achieved or even applicable to your program. And the goals are usually created without much insight for the event/local staff who are actually doing the work. Plus the review of your goals/work ethic is very much subjective. They tell you a 3 is an A (100%) , though the scale is 1-5. It does not make any sense. And there is barely any increase in pay unless you get all 5's.

    There is not much room for growth or advancement within the Foundation.

    Advice to Management

    Listen to the people in the local offices as they are the ones who know what is best for their market.

     Heed the advice form the exit interviews as it seems most advice is ignored and changes are not being made.

    Have your review system be a two-way street. Give the employees an opportunity to review their managers.


  5. Helpful (4)

    "Great mission, poor work culture and environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Crohn's & Colitis Foundation full-time (More than 3 years)

    Pros

    Great mission, provide a lot of support and education for patients and families.

    Cons

    Not much opportunity to move up. High turnover. Poor work life balance. Too many mid level managers who do not really support the field. Management is a lot of talk, but doesn't get hands on when it comes to events etc. Management talks down to staff. Goals are set so high that they are close to impossible to reach. If you fall short of goal in any area you are not eligible for bonus. Different areas compete for same pool of supporters and often fight over them. Lot of talk about team work, but team players are not rewarded, it's more of a back stabbing culture. There are some good staff, but they get fed up and leave. Staff is often overworked and underpaid, compensation at management level is very high compared to hours they put in.

    Advice to Management

    Talk to employees who are leaving, find out why they are leaving. Hire managers with experience and who knows how to manage staff. Promote work life balance, make staff compensation more fair. Hire more staff instead of adding mid level managers.


  6. Helpful (2)

    "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director in Chicago, IL
    Current Employee - Executive Director in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Crohn's & Colitis Foundation full-time (More than 3 years)

    Pros

    Great success with research, strong accounting team

    Cons

    Ready-Fire-Aim mentality, poor work-life balance, poor process, Sr Mgmt is not very good,

    Advice to Management

    Treat staff better or you won't have any, the emperor has no clothes is not a long term strategy, better process would help.


  7. Helpful (4)

    "Good Mission- Poor Process and People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Crohn's & Colitis Foundation full-time (More than 3 years)

    Pros

    Good mission with lots of success on the research side

    Cons

    Lack of process and structure, senior management team is disengaged with mission, work-life balance is poor, no professional or personal development training

    Advice to Management

    Operate with Integrity

  8. Helpful (4)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Crohn's & Colitis Foundation full-time (Less than a year)

    Pros

    Depending on which Chapter you work for you have pretty good flexibility.
    You really are working for a fiscally responsible foundation, so you can feel good about what you do.

    Cons

    Volunteers (committee members and board members), no matter how horrible are valued over paid staff. Makes it difficult to do your job well.
    Promotions aren't given and there is little room for career growth.

    Advice to Management

    Value your employees. You should want to reward those that do well not be willing to let them leave to find reward somewhere else.


  9. "Great mission driven organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Crohn's & Colitis Foundation (More than 3 years)

    Pros

    Wonderful grateful patients, excellent fundraising opportunities and great leaders.

    Cons

    Salaries could be higher and more positions needs to be created for elevation of great employees.


  10. Helpful (5)

    "Great Organization, Poor Work Life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Crohn's & Colitis Foundation full-time

    Pros

    Great ratio of funds raised goes to a great cause and this place brings a large amount of awareness to IBD. Flexible work hours with decent benefits. Gives a great "feel good" feeling for working here. Exciting & positive outlook ahead for the Foundation as a whole! CEO is really pushing the Foundation in the right direction.

    Cons

    Work life balance is extremely is tipped and expectations for a single person unrealistic. Turn over rate is high due to various reasons such as employees being burnt out, lack of growth and/or compensation. Most common is an employee being burnt out.

    Advice to Management

    The high turnover rate should really put forth a case study of why great employees are leaving. Balance the workload with the all the key positions. Even though the organization is a nonprofit, doesn't mean it shouldn't invest in a balanced amount of staff & support across all chapters. Invest more on employees and their sanity rather than a (hopefully) 12-18 months & done employee and then re-hire again.


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