Crohn's & Colitis Foundation Reviews | Glassdoor

Crohn's & Colitis Foundation Reviews

Updated December 7, 2018
93 reviews

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2.9
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Crohn's & Colitis Foundation President and CEO Michael Osso
Michael Osso
31 Ratings

Employee Reviews

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Pros
  • "Great mission, provide a lot of support and education for patients and families" (in 7 reviews)

  • "Crohn's and Colitis are serious diseases, so CCFA is a great cause" (in 4 reviews)

Cons
  • "Work life balance is extremely is tipped and expectations for a single person unrealistic" (in 14 reviews)

  • "Needless to say, this is a non profit that is built for patients with IBD" (in 12 reviews)

More Pros and Cons

  1. "Marketing Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Intern in Little Rock, AR
    Former Employee - Marketing Intern in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crohn's & Colitis Foundation (Less than a year)

    Pros

    All the people you work with will activity try to make you better at your job. Very supportive environment. Wonderful company to work for.

    Cons

    Don't have any Cons about the job. Just know you have to dedicate a lot of time (not a con thought)


  2. "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Approves of CEO

    I have been working at Crohn's & Colitis Foundation full-time

    Pros

    Good community of volunteers and donors.

    Cons

    Bad management. Low pay.

  3. "Fundraising Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fundraising Coordinator in New York, NY
    Former Employee - Fundraising Coordinator in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crohn's & Colitis Foundation full-time (More than 3 years)

    Pros

    Very smart and cutting edge senior leadership; dedicated field staff; great mission with impressive medical research program; highly committed volunteers at all levels; good salary and benefits; excellent learning opportunities

    Cons

    Has the usual growing pains for an up-and-coming national non-profit org; needs more field staff in major markets; needs more public awareness of cause; needs a few more administrative assistant staff

    Advice to Management

    Stay passionate about finding cures and treatments; invest some in advertising; add more special events but fewer walks; maximize special event strengths;


  4. Helpful (1)

    "Plenty of Fish in the Sea"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Crohn's & Colitis Foundation full-time (More than 3 years)

    Pros

    The Work Culture is the only positive part of this organization. Everyone is nice to one another which keeps you going throughout the day.

    Cons

    -Very low pay in salaries within the organization. Senior Management however is totally overpaid.
    -They do not value strong intellectual employees and their growth. They let employees sit there for years and years without any new direction.
    -The employee turnover is ridiculously high in this organization. Management is to blame.
    -There is no direction or good lead within departments. From my experience, majority of the employees here that I have spoken to in 2018 is unhappy with their job, lack of leadership, work life balance and/or salary.
    -For some reason the organization has an issue with employees taking sick days. Why work in a office that has a problem with employees taking sick day? Just inhuman. Needless to say, this is a non profit that is built for patients with IBD.
    -Lots on internal politics within the organization.
    -Supervisors/VP's will micromanage you with expectations of you being perfect.

    Advice to Management

    -HR, work on you professionalism. Your department is very important for the organization. You cant be dressed unprofessionally and at the same time implement employees do. Lead by example!
    -Management needs to value strong employees that can take you to the next level.
    -Pay your employees! Everyone already knows how grossly overpaid senior management is. Employees are doing the dirty work and not being compensated fairly based on average salaries.
    -Find a direction for each department. There is a serious lack of organization and leadership in all departments. With good direction and lead comes good results and outcomes.


  5. Helpful (3)

    "I kept thinking it would get better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at Crohn's & Colitis Foundation full-time (More than a year)

    Pros

    I was happy to have been given a chance at my role and to learn fundraising. I enjoyed working with patients, my fundraising teams, and some of my colleagues.

    Cons

    There was a lot of turnover. I was being underpaid and micromanaged.


  6. Helpful (7)

    "Impossible exceptions and no room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director
    Former Employee - Executive Director
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Crohn's & Colitis Foundation full-time (More than 3 years)

    Pros

    The money that goes to this charity is actually being used for it's mission and it's a great mission. The money goes to research and supportive services so it's an easy mission to get behind. Field employees are friendly and work together supportively.

    Cons

    No work life balance. I was often working 60-80 hour weeks just to keep up with everything. When I tried to get help there was none to be had despite the Foundation continuing to create and hire middle-level managers who are supposed to help the chapters but don't. The expectations of doing administrative work combine with being out in the community and working with volunteers, board members, planning events, etc are not obtainable. There literally aren't enough hours in the day to do everything they demand of you. And if you do get it done and you do it well, don't expect any praise. The bonus system is a joke and doesn't inspire people to do much more than the bare minimum. Many employees actually admit to "just doing the bare minimum to get paid while they look for something else". The HR department and higher management do not take care of issues in a timely manner. (I experience a pay discrepancy that took 3 years to fix). There are a lot of promises and the upper and middle management don't care about the chapters, which is sad because may of them used to work in Chapters and seem to have forgotten how hard the work is. Trying to move up in this organization is also difficult unless you are someone's favorite. It doesn't matter how well you do, it's never good enough and there's always some reason not to advance.

    Advice to Management

    Take a course on how to communicate effectively. There is so much disfunction at the middle and national levels that it's driving really good employees away from working with there just because HR and the management can't get their acts together. Redo your bonus program so that if you do get a bonus it's actually worth the work you've put in. Listen and trust your field staff. They know what's actually going on a the heart of this organization. If employees say they need help, it's not because they're lazy or not "working smart" it's because they need help to do everything that is required of them.


  7. Helpful (3)

    "Top Heavy Foundation, Who Needs to Listen to The Local Staff More"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Manager
    Former Employee - Event Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Crohn's & Colitis Foundation full-time (More than a year)

    Pros

    Flexible work schedule and some really amazing volunteers.

    Cons

    This company is very top heavy, with a lot of national managers or national staff, who can be very disconnected to what is happening on the ground and being done by the local staff. When you work on the local level, there is not much room for agency in your position, they much rather you follow their lead on what works best for your market, without really listening to your thoughts.

    Many of the national staff or higher ups, come from LLS, so they tend to favor those that come from there, too. And a lot of their ideas for their fundraising programs come from the LLS model, though barely taking into consideration that LLS spends way more $ on marketing/advertising than the Foundation does and has better name recognition. You will here "Well, when I was at LLS....". Can be hard to grow an event without any marketing budget, both on the national level or at the local level.

    Your goals can be given to you about three weeks for before your event (or for some people even after your event), this makes it really hard for them to be achieved or even applicable to your program. And the goals are usually created without much insight for the event/local staff who are actually doing the work. Plus the review of your goals/work ethic is very much subjective. They tell you a 3 is an A (100%) , though the scale is 1-5. It does not make any sense. And there is barely any increase in pay unless you get all 5's.

    There is not much room for growth or advancement within the Foundation.

    Advice to Management

    Listen to the people in the local offices as they are the ones who know what is best for their market.

     Heed the advice form the exit interviews as it seems most advice is ignored and changes are not being made.

    Have your review system be a two-way street. Give the employees an opportunity to review their managers.

  8. Helpful (6)

    "Great mission, poor work culture and environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Crohn's & Colitis Foundation full-time (More than 3 years)

    Pros

    Great mission, provide a lot of support and education for patients and families.

    Cons

    Not much opportunity to move up. High turnover. Poor work life balance. Too many mid level managers who do not really support the field. Management is a lot of talk, but doesn't get hands on when it comes to events etc. Management talks down to staff. Goals are set so high that they are close to impossible to reach. If you fall short of goal in any area you are not eligible for bonus. Different areas compete for same pool of supporters and often fight over them. Lot of talk about team work, but team players are not rewarded, it's more of a back stabbing culture. There are some good staff, but they get fed up and leave. Staff is often overworked and underpaid, compensation at management level is very high compared to hours they put in.

    Advice to Management

    Talk to employees who are leaving, find out why they are leaving. Hire managers with experience and who knows how to manage staff. Promote work life balance, make staff compensation more fair. Hire more staff instead of adding mid level managers.


  9. Helpful (3)

    "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director in Chicago, IL
    Current Employee - Executive Director in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Crohn's & Colitis Foundation full-time (More than 3 years)

    Pros

    Great success with research, strong accounting team

    Cons

    Ready-Fire-Aim mentality, poor work-life balance, poor process, Sr Mgmt is not very good,

    Advice to Management

    Treat staff better or you won't have any, the emperor has no clothes is not a long term strategy, better process would help.


  10. Helpful (5)

    "Good Mission- Poor Process and People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Crohn's & Colitis Foundation full-time (More than 3 years)

    Pros

    Good mission with lots of success on the research side

    Cons

    Lack of process and structure, senior management team is disengaged with mission, work-life balance is poor, no professional or personal development training

    Advice to Management

    Operate with Integrity