Cross Country Healthcare Reviews | Glassdoor

Cross Country Healthcare Reviews

Updated April 19, 2017
91 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Cross Country Healthcare CEO William Grubbs
William Grubbs
45 Ratings

91 Employee Reviews

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Pros
  • The culture and work/life balance exists here (in 4 reviews)

  • Good benefits and paid time off (in 5 reviews)

Cons
  • Upper management seems to have the mentality that they are better than everyone else and can play by their own rules (in 6 reviews)

  • There's no room for growth and directors/managers don't know how to lead (in 4 reviews)

More Pros and Cons

  1. "Growing, stable company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cross Country Healthcare full-time (More than a year)

    Pros

    Job stability, may employees stay for many years. Good benefits. Friendly coworkers who are genuinely good people.

    Cons

    Salary is slightly below average and annual increase is minimal.

    Advice to Management

    Spend more time on boosting employee morale.

    Cross Country Healthcare Response

    Apr 17, 2017 – CCH Team

    Thank you for providing your feedback on your experience at CCH. We are happy to hear that you enjoy your work environment. We will continue to explore ways to ensure that we keep culture top of mind ... More


  2. "New Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Credentialing in Boca Raton, FL
    Current Employee - Credentialing in Boca Raton, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cross Country Healthcare full-time (More than 3 years)

    Pros

    Benefit options, flexibility with schedule.

    Cons

    You have to pay for your own insurance.

    Cross Country Healthcare Response

    Apr 17, 2017 – CCH Team

    Thank you for taking the time to provide your feedback on your experience at CCH. Please continue to reach out to managers and leadership members with new ideas and workplace suggestions so that we ... More


  3. "They treat you like family!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cross Country Healthcare full-time (More than 5 years)

    Pros

    I've worked with several companies from small mom and pop shops to fortune 500 companies throughout my career and Cross Country Healthcare is at the top of my list. The opportunities are endless and they treat you like family. Many employees have been here more than 10, 20 + years. It's a great place to work and I'm proud to be a part of this team.

    Cons

    I don't have any cons other than I wish my commute was shorter.

    Cross Country Healthcare Response

    Apr 3, 2017 – CCH Team

    We are thankful to have your service for over five years. Please continue to reach out to managers and leadership members with new ideas and workplace suggestions so that we can continue to make ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "A Wonderful Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staffing Coordinator in Charlotte, NC
    Current Employee - Staffing Coordinator in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cross Country Healthcare full-time (More than 3 years)

    Pros

    Cross Country is an awesome and compassionate employer. The company makes extra effort to keep staff engaged, informed, supported, and incentivized. They also provide a work environment that makes you feel like you have an advocate. The compensation and mobility is great as well! Working here has been my best employment experience thus far!

    Cons

    The company is enormous and the operations departments are all located in one place while there are dozens of satellite branches and sometimes it's inconvenient to speak to faceless people/co-workers when you have issues.

    Advice to Management

    Keep up the amazing work!

    Cross Country Healthcare Response

    Apr 3, 2017 – CCH Team

    Thank you for taking the time to provide your feedback on your experience at CCH. We are happy to learn that you are enjoying your time here. We will continue to work on strategies that will pave the ... More


  6. Helpful (1)

    "Growing pains but great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leadership in Boca Raton, FL
    Current Employee - Leadership in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cross Country Healthcare full-time (More than 10 years)

    Pros

    While the company has grown tremendously, we still strive to keep an employee centric family environment. We are a leader in our space and the unrivaled quality leader in healthcare labor solutions. Passionate team members, a good mix of high stress but fun/not too bureaucratic environment. Uncapped compensation plans for revenue generators. A healthy mix of tenured and new team members to drive change.

    Cons

    Quick progression of small company to large company environment with company moving toward the $1B mark. This had led to lots of change and many team members longing for the past. Change can be hard for long timers but change is important for survival in our fast paced and competitive market.

    Advice to Management

    Continue to keep team members engaged in the organization's change. Invest time and energy into more and better ways to keep communication lines open.

    Cross Country Healthcare Response

    Mar 28, 2017 – CCH Team

    Thank you for continuing to keep culture top of mind as we continue to grow. We will continue to work on strategies that will pave the way for smoother communications and we appreciate any feedback ... More


  7. Helpful (1)

    "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web and Multimedia Designer in Boca Raton, FL
    Current Employee - Web and Multimedia Designer in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cross Country Healthcare full-time (More than 5 years)

    Pros

    I love it here. There is a great company culture and an executive team that treats every employee with respect. The company is a dominant brand in the healthcare staffing space and continues to grow year over year. Awesome career move

    Cons

    Nothing that doesn't come with any job

    Cross Country Healthcare Response

    Mar 22, 2017 – CCH Team

    We are thankful to have your service for over five years. Please continue to reach out to leadership members with new ideas and workplace suggestions so that we can continue to make work-life ... More


  8. Helpful (1)

    "Quality Leaders in Healthcare Staffing!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Atlanta, GA
    Current Employee - Anonymous Employee in North Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cross Country Healthcare full-time (More than 8 years)

    Pros

    Cross Country really does put patient care first - from the work done the The Joint Commission Accreditation for Nurse Staffing to using a NCQA Certified CVO for their Physician/Advanced Practice verifications - they encourage all employees to remember there is a patient at the end of everything we do!

    Cons

    Additional advanced IT application resources are always a need!

    Advice to Management

    Keep up with the terrific communication from Bill and other leaders. CCH has many divisions and it is always great to hear how well we are working together and what we are achieving.

    Cross Country Healthcare Response

    Mar 22, 2017 – CCH Team

    Our leadership team appreciates your feedback and will continue to rise to meet your expectations for consistent communication. We agree that IT is an important component of today’s industry and can ... More


  9. Helpful (1)

    "Proud to be part of Cross Country Healthcare"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cross Country Healthcare full-time (More than a year)

    Pros

    Fantastic company and a leader in the healthcare staffing industry. I am thrilled to have joined Cross Country! Newly remodeled buildings and management that truly cares.

    Cons

    Cross Country Healthcare is undergoing transformation and sometimes change takes time. Nonetheless, I am enjoying the journey!

    Advice to Management

    Keep up the ongoing changes and improvements!

    Cross Country Healthcare Response

    Mar 22, 2017 – CCH Team

    It’s an exciting time and we are happy to hear that you are enjoying being part of the experience at CCH. Please continue to reach out to managers and leadership members with new ideas and workplace ... More


  10. Helpful (1)

    "Contracts and Compliance Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contracts and Compliance Administrator in Lutz, FL
    Current Employee - Contracts and Compliance Administrator in Lutz, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cross Country Healthcare full-time (Less than a year)

    Pros

    The energy in the environment here is always very positive and uplifting. I am able to work closely with my recruitment, field employee, and account management teams to make sure we are always on the same page. The group effort shows widely across all of Mediscan Staffing and out parent company of Cross Country.

    Cons

    I honestly have no cons. This is a great company to work for and grow with. There is always something to look forward to.

    Advice to Management

    Keep up the fantastic work!

    Cross Country Healthcare Response

    Mar 22, 2017 – CCH Team

    We are happy to hear that you are enjoying being part of the team environment at CCH, and building wonderful relationships with your colleagues. Please continue to reach out to managers and ... More


  11. Helpful (1)

    "Remains a Great Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cross Country Healthcare full-time (More than 8 years)

    Pros

    The company is built from the heart of champions and employees are the core to our success. Pride, loyalty and passion unite the organization. Many Leaders give their heart and soul to the company, and truly care about their employees which in turn builds strong teamwork.

    Cons

    As the organization grows, we need to continually work to improve efficiencies with how we conduct business in order to remain steadfast towards providing quality service. Consistency with communication and engagement of employees for their opinions is key to creating a positive and effective organization. A times, we tend to be more reactive than proactive with things we can control, which creates unnecessary stress.

    Advice to Management

    Engage your employees as much as you can. Their feedback is invaluable and can have a huge impact to the organization. Continue to create an employee centric environment so we can maintain engaged employees who will inspire others to work for and with us, especially our customers. Carry out your commitments with actions. Share the strategy and actionable plan as to how we will attain our 1 billion goal. Keep an open door policy and remain approachable so that your employees can feel comfortable, share their ideas and want to thrive in our organization. Above all, thank you for always making improvements and making this a great place to work!



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