Cross Country Healthcare Reviews | Glassdoor

Cross Country Healthcare Reviews

Updated September 21, 2017
102 reviews

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3.5
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Cross Country Healthcare CEO William Grubbs
William Grubbs
47 Ratings

102 Employee Reviews

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Pros
  • Good comp package, Good benefits, flexible scheduling (in 8 reviews)

  • The culture and work/life balance exists here (in 4 reviews)

Cons
  • Upper management seems to have the mentality that they are better than everyone else and can play by their own rules (in 6 reviews)

  • Management has no idea what they are doing and as a result no one new can be given the proper training (in 3 reviews)

More Pros and Cons

  1. "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cross Country Healthcare full-time (More than 3 years)

    Pros

    We make a difference in the lives of others

    Cons

    The work can be challenging at times

    Advice to Management

    More work life balance


  2. "Recruitment/Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cross Country Healthcare full-time

    Pros

    Good comp package, Good benefits, flexible scheduling

    Cons

    start at an entry level base, hard to build your own book, extremely competitive environment

    Advice to Management

    be more hands on with on boarding and training , when new hires "go live" it's hard to know where to start. Better competitive base.

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cross Country Healthcare full-time

    Pros

    The company is doing a lot to support focus on their staff and grow. The company runs lean but it gives the opportunity to take on a lot. Care for the healthcare professionals is always top of mind and there is constant review of how we can be doing more.

    Cons

    As long as you can keep up with the pace, it is a great place to be.

    Advice to Management

    Keep up the communication across the company.


  4. "Enjoyed my time here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel RN
    Current Employee - Travel RN
    Recommends

    I have been working at Cross Country Healthcare full-time

    Pros

    Great recruiter, great opportunity and pay

    Cons

    It is a travel company so assignments come and go


  5. "Accounting Turnover Continues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at Cross Country Healthcare full-time (More than a year)

    Pros

    At the end of a day, you have a job with benefits.

    Cons

    Management has no idea what they are doing and as a result no one new can be given the proper training. Upper management is so disconnected until you do something wrong. It's all about gossiping.
     Professionalism goes along way.

    Advice to Management

    None understands why the high turnover is not being addressed. HR needs to be listening to the employees. There is a problem, recognize it.


  6. "Branch Employee-Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cross Country Healthcare full-time (Less than a year)

    Pros

    It's a great place to work if your with corporate. (Maybe) As long as people take you seriously you'll have a job. Favoritism is definitely in affect so if you are on someone's sweet side you'll have an garantee job no matter what you do.

    Cons

    There's not enough training, you get there and it's all peaces and cream at first but then you notice that there isn't enough training and then they throw you in water and tell you not to sink. And then your in trouble for making mistakes even though your new. They hire new management that isn't respectful, the management blames everything on you even if it isn't your mistake. You don't get to ask any questions (your supposed to ask someone that is new themselves and doesn't know what they're talking about) so if you ask the person that hired you they get mad and snap on you so you honestly have no clue what to do. And then if you take problems in your own hands they get mad and you take in your own hands because down the Long haul you know you will be blamed for it because the next person isn't doing they're Job. If your in the wrong state you won't make you revenue goal. Communication is non-existent I honestly dont know if i will still have a job or not literally everyday I go to work. Don't work here if you know what's best for you.

    Advice to Management

    Listen to branch staff when they complain about branch management. Please have a better training plan when it some to credentialing. Please hold everyone responsibile for they're own duties. And


  7. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Norcross, GA
    Former Employee - Account Manager in Norcross, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cross Country Healthcare full-time (More than a year)

    Pros

    You can make a lot of money if you are lucky enough to get a good territory. If you are good at taking initiative and can train yourself you can make decent money.

    Cons

    ZERO SUPPORT- you better be able to train yourself. Management knows NOTHING. For years everyone just ran their desk however they wanted. Absolutely zero synergy.

    Advice to Management

    Learn what your employees do. Be able to step in and cover if needed. Stop just acting like you know what's going on.

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Dallas, TX
    Current Employee - General Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cross Country Healthcare full-time (More than 3 years)

    Pros

    Large organization with solid market share

    Cons

    Being publically traded everything is about shareholder value!

    Advice to Management

    Keep doing what you are doing!

    Cross Country Healthcare Response

    Aug 16, 2017 – CCH Team

    We appreciate you taking the time to provide your feedback on your experience at Cross Country Healthcare. We are excited for the growth our organization has been experiencing and have our team to... More


  9. "Contract Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL
    No opinion of CEO

    I worked at Cross Country Healthcare full-time (More than a year)

    Pros

    If you like recruiting this is a good company.

    Cons

    Don't think it's a good idea to say bad things about any company.

    Advice to Management

    N/A

    Cross Country Healthcare Response

    Aug 16, 2017 – CCH Team

    Thank you for taking the time to provide feedback on your experience at CCH. We wish you the best in your future endeavors.


  10. "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Not one good experience while working at Cross Country. Leaving was a pro! At some high executive level, there may be good intentions but every leader under the CEO needs reviewed as many are not of value nor have strong moral compasses.

    Cons

    Poor leadership, bullying mentality, antiquated systems and processes, cheap in spending to benefit employees productivity , divided culture, horrible communication, lack of execution, unsophisticated in every way. Lots of drama, gossip, unprofessionalism. HR is a total joke and infiltrate negativity amongst departments.

    Advice to Management

    Evaluate all leaders, work on improving culture that you so desperately claim to have - but I assure you, you don't.


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