Cross Country Healthcare Reviews | Glassdoor

Cross Country Healthcare Reviews

Updated April 4, 2018
115 reviews

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3.4
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Cross Country Healthcare CEO William Grubbs
William Grubbs
54 Ratings

115 Employee Reviews

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Pros
  • Great salary, good benefits, and wonderful dress code (in 10 reviews)

  • Work / Life balance, great learning opportunities and supportive coworkers (in 5 reviews)

Cons
  • Upper management prone to micromanaging staff, high turnover rate in accounting department, old management style and lack of upward mobility (in 6 reviews)

  • Complacent employees are distractions and will continue to be the reason for the extremely high turnover, (in 4 reviews)

More Pros and Cons

  1. "CNA2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA II in Portland, OR
    Current Employee - CNA II in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cross Country Healthcare part-time (Less than a year)

    Pros

    Getting to work at Providence through Cross Country has been a dream job come true. I love the hospitals and the people I work with.

    Cons

    I don't know where im working until 1- 2 hours before a shift


  2. "Traveling Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Cross Country Healthcare full-time

    Pros

    Open and timely communication with recruiter
    Transparency
    Flexibility

    Cons

    Susceptible to quickly changing staffing needs.
    East coast time zone can make communication difficult in Western US

  3. "Senior Nurse Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cross Country Healthcare full-time

    Pros

    Benefits are great for staffing agency.

    Cons

    Systems are outdated. Toilets are low to the ground.


  4. "Great company but alot of company politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cross Country Healthcare full-time

    Pros

    Great salary, good benefits, and wonderful dress code.

    Cons

    Too much favoritism amongst management vs employees. Company politics play a major role.

    Advice to Management

    Give employees a fair change to promote them based off work ethic not off of personal favoritism.


  5. Helpful (2)

    "The company has lost its roots"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee
    Former Employee - Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The employees are hard working and dedicated, The company used to be positive and thriving. The employees are the only reason this company is still in business.

    Cons

    Lack of executive leadership, vision and focus. Executive Leaders are focused on profit and self gain versus creating a positive and flourishing environment. Environment is stifling and uncertain. No clear direction. Decisions made at the top have had adverse ripple effects. Confusion. Executives are not connected to the people. Political elitist. Future uncertain. No trust. Lack of competent leadership..

    Advice to Management

    What you put into it, you will get out of it.


  6. "Finance/Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cross Country Healthcare full-time (More than a year)

    Pros

    Work / Life balance, great learning opportunities and supportive coworkers. Diverse and inclusive environment with Non-discriminatory hiring practices. Nice place to work.

    Cons

    Upper management prone to micromanaging staff, high turnover rate in accounting department, old management style and lack of upward mobility

    Advice to Management

    Instead of focusing so much on acquisitions, Management could focus on the Company’s existing lines of business. Additionally, the Company should focus on improving the interface between its operations systems and its financial systems.


  7. Helpful (1)

    "Accounts Payable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cross Country Healthcare full-time

    Pros

    None worth writing about

    Cons

    It was a great Department with a knowledgeable manager who cared. In the end they got what they wanted and no one is left , that knows anything. It’s amazing how none addressed the sinking ship. The root of the problem remains standing. Unbelievable

    Advice to Management

    Any advice was given by several, they do not care. Stop listening to one or two people. The work was never done by them and still isn’t! The comments about people who are no longer there need to stop!

  8. Helpful (1)

    "Bad company to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cross Country Healthcare full-time (More than 3 years)

    Pros

    Large company recognized name in the staffing industry

    Cons

    The most unorganized, uncaring Company I have ever worked for. Poor management who are only focused on making more acquisitions that focusing on their employees. A serious disconnect. Myopic leadership. Management takes ZERO responsibility for anything. I would not recommend anyone to this company, Branches have no control over recruiting, payroll or onboarding in a timely manner.

    Advice to Management

    Take an interest in your actual employees. You will continue to lose quality people as you have been at an alarming rate!


  9. "SVP"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cross Country Healthcare full-time

    Pros

    Engaged CEO. Strong HR.

    Cons

    Myopic division leadership. Lacks vision.


  10. Helpful (1)

    "Travel Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    My recruiter is really great!!

    Cons

    Payroll is a definite headache!!

    Advice to Management

    Better communication is needed between payroll and employee!


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