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CrossCountry Mortgage

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CrossCountry Mortgage

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CrossCountry Mortgage Reviews

Updated Jul 2, 2022

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Found 449 of over 457 reviews

3.5
61%
Recommend to a Friend
77%
Approve of CEO
CrossCountry Mortgage President and CEO Ronald J. Leonhardt, Jr (no image)
Ronald J. Leonhardt, Jr
269 Ratings

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Top Review Highlights by Sentiment

Pros
  • "People were great and nice(in 30 reviews)
  • "A few good Benefits(in 24 reviews)
  • "The pay is good and depending on your job, you may be able to work remotely.(in 23 reviews)
  • "Great culture and company is devoted to making sure that employees enjoy being here and feel part of a community.(in 19 reviews)
  • "Lots of corporate employees and lots of resources to help in many different areas.(in 8 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of CrossCountry Mortgage and is not affected by filters.

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  1. 5.0
    Current Employee

    Jr Loan Processor

    Jun 26, 2022 - Jr loan processor in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to learn the business.

    Cons

    Salary was lower than average.

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  2. 5.0
    Current Employee

    Great Company, good leadership and growth programs

    Jun 23, 2022 - Sales Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Leadership wants to grow and keep moving forward

    Cons

    A lot of layers/barriers to get things done sometimes. Owner has to personally approve all hires, which causes long waits and we lose recruits from taking too long

    Continue reading
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  3. 5.0
    Former Employee, more than 3 years

    Awesome Culture

    Jun 21, 2022 - Loan Processor in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture and fantastic staff and management.

    Cons

    High Volume, high responsibility. Work-life balance can be tough at times.

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  4. 2.0
    Former Employee

    Unrealistically demanding

    Jul 2, 2022 - Mortgage Loan Officer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Plenty of training from corporate

    Cons

    Unrealistic goals They try to scare and threaten you into accomplishing goals

    Continue reading
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  5. 2.0
    Former Employee, more than 1 year

    Too big to care

    Jun 29, 2022 - Mortgage Underwriter in Brecksville, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay and incentives each month.

    Cons

    Company is too big and do not care about the operations staff.

    Continue reading
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  6. 5.0
    Current Employee

    Great Support

    Jun 13, 2022 - Mortgage Loan Officer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They are awesome in many ways!

    Cons

    I cant think of any

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  7. 5.0
    Current Employee, less than 1 year

    Great company

    Jun 13, 2022 - Senior Loan Officer in Cleveland, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly environment good pay good money

    Cons

    Training is not detailed enough

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  8. 3.0
    Former Employee, more than 1 year

    It's Okay

    Jun 22, 2022 - Branch Marketing Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible work hours Nice coworkers Good pay

    Cons

    Laid off without warning No severance Not a lot of room for growth in this position

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  9. 5.0
    Former Employee, more than 3 years

    Great Place To Work

    Jun 5, 2022 - Transaction Manager in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place, friendly people, no micro management, management really understood that ‘Life Happens’ and ‘There Are No Mistakes Only Learning Opportunities’

    Cons

    Working 80 hours a week wears on you over time.

    Continue reading
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  10. 3.0
    Current Employee, more than 1 year

    Pays Well... it was a bore.

    Jun 17, 2022 - Compliance Analyst in Cleveland, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy learning process. Kept you busy. Job and perks were great. Co-workers are friendly.

    Cons

    Really repetative work. Not much work load or new ideas or process or even new job duties were provided. The job was a bit boring.

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Viewing 1 - 10 of 449 Reviews

CrossCountry Mortgage Reviews FAQs

CrossCountry Mortgage has an overall rating of 3.5 out of 5, based on over 457 reviews left anonymously by employees. 61% of employees would recommend working at CrossCountry Mortgage to a friend and 59% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, CrossCountry Mortgage employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at CrossCountry Mortgage. This rating has decreased by -2% over the last 12 months.

61% of CrossCountry Mortgage employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CrossCountry Mortgage 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at CrossCountry Mortgage to be culture, career development, benefits and the cons to be senior leadership, management.

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CrossCountry Mortgage Photos

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CrossCountry Mortgage photo of: CrossCountry Mortgage Executive Staff Unveils New Downtown Cleveland HQ Renovations, 2021
CrossCountry Mortgage photo of: Sales Rally, 2019
CrossCountry Mortgage photo of: Louisville, KY branch volunteering for their local Habitat For Humanity chapter.
CrossCountry Mortgage photo of: Employee Appreciation Party 2018
CrossCountry Mortgage photo of: Halloween Decoration Contest, 2019
CrossCountry Mortgage photo of: Sales Incentive Trip 2020
CrossCountry Mortgage photo of: Team Meeting, Denver Branch Office
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