CrossCountry Mortgage Reviews
Updated Jul 2, 2022
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Found 449 of over 457 reviews
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Top Review Highlights by Sentiment
- "Great culture and company is devoted to making sure that employees enjoy being here and feel part of a community." (in 19 reviews)
- "There is absolutely no foundation or structure and management tends to get absorbed in spending countless hours playing 'pass the blame'." (in 24 reviews)
- "Management is sick there is no training at this company so your best to come in already skilled." (in 14 reviews)
- "Suite and Upper management are extremely petty, will continue to create rifts among employees, and bad talk employees behind their backs." (in 11 reviews)
Ratings by Demographics
This rating reflects the overall rating of CrossCountry Mortgage and is not affected by filters.
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- Current Employee★★★★★
Pros
Great place to learn the business.
Cons
Salary was lower than average.
- Current Employee★★★★★
Pros
Leadership wants to grow and keep moving forward
Cons
A lot of layers/barriers to get things done sometimes. Owner has to personally approve all hires, which causes long waits and we lose recruits from taking too long
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Great culture and fantastic staff and management.
Cons
High Volume, high responsibility. Work-life balance can be tough at times.
- Former Employee★★★★★
Pros
Plenty of training from corporate
Cons
Unrealistic goals They try to scare and threaten you into accomplishing goals
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Great pay and incentives each month.
Cons
Company is too big and do not care about the operations staff.
Continue reading - Current Employee★★★★★
Pros
They are awesome in many ways!
Cons
I cant think of any
- Current Employee, less than 1 year★★★★★
Pros
Friendly environment good pay good money
Cons
Training is not detailed enough
- Former Employee, more than 1 year★★★★★
Pros
Flexible work hours Nice coworkers Good pay
Cons
Laid off without warning No severance Not a lot of room for growth in this position
- Former Employee, more than 3 years★★★★★
Pros
Great place, friendly people, no micro management, management really understood that ‘Life Happens’ and ‘There Are No Mistakes Only Learning Opportunities’
Cons
Working 80 hours a week wears on you over time.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Easy learning process. Kept you busy. Job and perks were great. Co-workers are friendly.
Cons
Really repetative work. Not much work load or new ideas or process or even new job duties were provided. The job was a bit boring.
CrossCountry Mortgage Reviews FAQs
CrossCountry Mortgage has an overall rating of 3.5 out of 5, based on over 457 reviews left anonymously by employees. 61% of employees would recommend working at CrossCountry Mortgage to a friend and 59% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
61% of CrossCountry Mortgage employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CrossCountry Mortgage 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at CrossCountry Mortgage to be culture, career development, benefits and the cons to be senior leadership, management.
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