Crossroads Hospice Reviews | Glassdoor

Crossroads Hospice Reviews

Updated October 15, 2017
104 reviews

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2.7
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104 Employee Reviews

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Pros
  • patient care model, "some" coworkers (in 8 reviews)

  • Focus is always on providing the best care possible (in 4 reviews)

Cons
  • Too many "knee jerk" reactions by upper management (in 7 reviews)

  • The Executive Director needs to retire (in 4 reviews)

More Pros and Cons

  1. "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Crossroads Hospice full-time

    Pros

    Solid positive culture that facilitates growth

    Cons

    Build on communication with all employees

    Advice to Management

    Listen to employees ideas for growth


  2. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Crossroads Hospice full-time

    Pros

    Leadership team was very caring

    Cons

    Caseloads very heavy at times

  3. Helpful (1)

    "Provider Relations-Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Crossroads Hospice full-time

    Pros

    Fair salary. Good Mission.

    Cons

    Family owned therefore lots of politics, etc. ED in Cincinnati isn't qualified for the position. Politics.

    Advice to Management

    Promote people based upon skill set, not because they have worked at Crossroads a long time. Creates negative morale.


  4. Helpful (1)

    "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Blue Ash, OH
    Former Employee - Registered Nurse in Blue Ash, OH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Crossroads Hospice full-time (More than a year)

    Pros

    Working with patients
    Being out in the field
    Feeling like you are making a difference to patients
    Decent pay
    Mileage reimbursement

    Cons

    Health Insurance is horrible.
    On call requirements are insane.
    Office environment is TERRIBLE.

    The executive director never does her job and if she decides she doesn't like you then you will probably lose your job. She makes the office incredibly toxic. If you can stay out of the office and away from her then the job is okay, but I wouldn't recommend working here to my worst enemy.

    Advice to Management

    Get rid of the executive director at the Cincinnati branch or demote her. She doesn't do her job, and she's the reason the site isn't succeeding.


  5. "Terrible Management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Crossroads Hospice full-time (More than 5 years)

    Pros

    Corporate supervisor really tries to help you.

    Cons

    Management at OKC location sucks


  6. "Office Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO

    I worked at Crossroads Hospice full-time (More than a year)

    Pros

    Great co-workers, very caring and dedicated

    Cons

    Stressful, long hours, poor medical benefits

    Advice to Management

    Encourage independent thought, and less finger pointing


  7. "Best in Town"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Crossroads Hospice full-time

    Pros

    Good census. Solid staff of caregivers. Runs a true 24-hr operation with dedicated night and weekend coverage vs. forcing weekday people to cover. This keeps turnover low

    Cons

    Like most companies they are always trying to tweak the operation on the fly, randomly with no metrics to back up changes. fairly typical for the industry
    Not much upward mobility either

  8. Helpful (1)

    "Oh my!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admit RN in Independence, MO
    Former Employee - Admit RN in Independence, MO
    Doesn't Recommend
    Neutral Outlook

    I worked at Crossroads Hospice full-time (Less than a year)

    Pros

    Very devoted team of professionals giving their all to make each patient's death the best it can be. Truly the best hospice! They really do expect more and live up to their claims. Mileage reimbursement at .35/ mile. Cell phone reimbursement of $40/month.

    Cons

    Although the salary is fantastic, you are worked into an early grave! Since they are not EMR yet, your phone is taken over by them to the point you won't recognize it any longer. They do most of their communication via email. I had over 850 emails within a few hours. You have to figure out what pertains to you. The driving is about 200 miles a day (your car) being an admit nurse. No matter where you live, you cover 16 counties. My last day of employment I worked 14 hours with no break. Their insurance is a joke. High deductibles, $5000-6000. Covers very little. Premiums are low for employee only. Add a spouse and it is $700-800/month! They pressure patients to accept hospice whether they really want it or not.

    Advice to Management

    Disclose more information during the interview process about what the job is really like. Invest in fleet cars. Your insurance sucks, I know you can do way better! Consider drive time into the schedules of your nurses. It's 2017, go EMR already!


  9. Helpful (1)

    "Horrible place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - STNA in Dayton, OH
    Former Employee - STNA in Dayton, OH
    Doesn't Recommend
    Negative Outlook

    I worked at Crossroads Hospice full-time (More than a year)

    Pros

    The other employees are extremely caring. Microwave on site. Fridge on site. Vending machines on site.

    Cons

    Management is horrible. Expected to work 20 on call shifts on top of regular shifts.
    Patient care has fallen through the cracks.

    Advice to Management

    I quit because this place is horrible. Change the way employees are treated, the care patients are getting, and you might improve.


  10. Helpful (4)

    "Do More"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook

    I worked at Crossroads Hospice full-time (Less than a year)

    Pros

    -Has a great mission and started out as a wonderful company to work for.
    -Employer paid health benefits
    - You are doing a job that truly makes a difference in the lives of the people you work with

    Cons

    -Management so not have skills to effectively lead and there is a culture of management pushing off their mistakes onto employees
    -Employees are not valued and management talks about them behind their backs
    -Patient care is no longer treated with the importance that it was when I started. Thing's seem to be more about numbers and the bottom line instead of doing what's right.

    Advice to Management

    Hire management with experience and get back to focusing on providing the best patient care.


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