Crossview Reviews | Glassdoor

Crossview Reviews

Updated January 5, 2017
26 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Michael von Bodungen
8 Ratings

26 Employee Reviews

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  1. "One of the Best Places I have Worked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Architect
    Former Employee - Technical Architect
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crossview full-time (More than 5 years)

    Pros

    - Great supervisors.
    - Very talented and helpful co-workers, ready to step in and assist at the drop of a hat!
    - Many options to cross-train between eCommerce platforms - WCS, Hybris, Demandware.
    - Lots of potential to grow.
    - Easy access and transparency from upper management.
    - Amazing work-life balance.
    - Minimal travel, if any.

    Cons

    - Salary and bonus were mid-level.
    - Benefits were below par, which is to be expected because of the remote nature of the company.
    - Some managers can be very hands-off.

    Advice to Management

    The acquisition has a few people still trying to decide if it was a good thing or bad. Please continue to be transparent about the roadmap and performance of the company.


  2. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great examples for running projects
    Massive data repositories
    Access to key people

    Cons

    Micro manage
    Lack of trust in employees

    Advice to Management

    Give some flexibility to employees, let them think outside the box


  3. "Look elsewhere for cool technology"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator in Philadelphia, PA
    Former Employee - Systems Administrator in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Crossview full-time (More than 3 years)

    Pros

    Remote work and great team. Flexible hours and vacation. Volunteering benefit WAS great. Work close with your team or solo, your choice.

    Cons

    And now the bad....
    If you wanna work with aging hardware, out of date software, sparse licensing and garage spare parts keep reading. I worked as Systems Administrator and server would crash routinely due to company not wanting to buy new hardware/software. Spending nights on-call with servers down knowing how preventable it was, how frustrating. Continuous Integration, orchestration does not exist. Plan on building servers from scratch. Opinions on hardware and software please keep them to yourself. They won't be needed at this company.

    Advice to Management

    If software is your IP please invest in the hardware and software that is used to create it! Hard to attract talent to work on cool projects if you won't even upgrade your hardware infrastructure.


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  5. "Great company gone very BAD"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Crossview full-time

    Pros

    1) Great Co-workers
    2) Work from home
    3) Great experience
    4) PFSweb leadership seems solid

    Cons

    Post Acquisition:
    1) Poor Executive Leadership. There is a basic failure to address leadership concerns, make good business decisions or learn from mistakes. Just a bunch of chefs with no head chef.
    2) Sales & Marketing is a mess- They have gone through so many sales leaders it's crazy. No new sales.
    3) CrossView is gone.

    There is no CrossView, it was a great ride.

    Advice to Management

    Wake-up.


  6. "Growth Opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Developer in Remote, OR
    Current Employee - Senior Developer in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Being acquired by PFSweb has allowed the company to grow supporting multiple eCommerce platforms in the space. There seems to be much opportunity for teams to work on diverse projects especially with the addition of the digital agency. I am very satisfied being at this smaller company with growth potential vs being part of a larger competitor where you are just a number.

    Cons

    Working from home where my team is dispersed.

    Advice to Management

    Continue to transition smoothly to the PFSweb side as to not affect our current client base


  7. Helpful (2)

    "Poorly Run Organization, Lack of Leadership and Process"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Raleigh, NC
    Former Employee - Director in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Competitive salary, ability to work remotely.

    Cons

    Healthcare premiums are very high. Zero on-boarding or introduction to internal company processes. Recently acquired so huge shift in the way things are being run with a lot of tenured people leaving, poor executive leadership at the top after Tom E left. C-Level is lead by a bunch of earlier employees who lack experience running a large org. Have the mentality of "Hire someone if they stink will just find someone else after three months" which effects moral, talent and causes a TON of turnover from Directors on down. ZERO integrity and internal company communication. Would highly advise against joining this company.

    Advice to Management

    Take your money from the acquisition and ride off into the sunset. Because the lack of true top down management is not your strong suite. How can it be when your leader is located in south america and other executives are in varying time zones through-out the US?


  8. Helpful (1)

    "Crossview review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Remote working and a group of highly skilled people.

    Cons

    Mid-Size Company, recently taken over by another company. So change phase for all policies.


  9. Helpful (1)

    "Smart IBM engineers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Raleigh, NC
    Current Employee - Engineer in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Crossview full-time (More than 5 years)

    Pros

    Work from home, very skilled teams for IBM work

    Cons

    Almost no new clients, not able to grow beyond IBM. President lives in South America and being now part of PFS many in company have moved on or being alienated. Could be something changes but would need to be major.

    Advice to Management

    Embrace change and figure out why many people have been leaving


  10. "Best of all worlds - small and large"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Crossview full-time

    Pros

    Flexibility in working from home and ability to be onsite with customer
    Great, smart people
    The management team really cares about the people and their customers
    The acquisition added so many great things to the company - any agency, great large customers, international offices
    It still feels like a small company but in a large company

    Cons

    Sometimes you don't get our of the house enough if you work from home.


  11. "Functional Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Remote, OR
    Current Employee - Anonymous Employee in Remote, OR
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Work from home 100%, exposure to different projects and platforms, yearly company conference, great team members

    Cons

    Lots of Mgmt change, acquisition by PFSWeb, working all the time to meet deadlines, being called in from vacation, unrealistic guidelines for promotion/bonus policies, recent change of health care benefits and 401K, requesting PTO is like 3+ levels of approval and ensuring you have a backfill, recently moving to very strict/process-orientated organization, lots of turnover

    Advice to Management

    Figure out why you're losing so many good people who are jumping ship



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