Crowley Maritime Reviews | Glassdoor

Crowley Maritime Reviews

Updated November 21, 2017
126 reviews

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3.7
StarStarStarStarStar
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Approve of CEO
Crowley Maritime Chairman, President, and CEO Tom Crowley Jr.
Tom Crowley Jr.
73 Ratings

126 Employee Reviews

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Pros
Cons
  • Too many chiefs, top heavy on management (in 6 reviews)

  • I was told that if you did not get a response that is a good thing and that upper management only responds when there is an issue (in 5 reviews)

More Pros and Cons

  1. Helpful (2)

    "Professional, Respectful, Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crowley Maritime full-time (More than a year)

    Pros

    I was attracted by the level of professionalism and respect towards others at all levels of the organization. Senior leaders are very approachable and collaborative. The company offers a lot of trainings on safety, organization, culture, and more.

    Benefits are awesome, especially the new parental leave policy, 12 weeks provided for both moms and dads with newly born or adopted child.

    Cons

    Loads of work, but the positive environment makes it worth while.


  2. "Plenty of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Jacksonville, FL
    Current Employee - Operations Supervisor in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Crowley Maritime full-time (More than 5 years)

    Pros

    Crowley has great benefits and an excellent work environment.

    Cons

    Compensation tends to be less competitive. With there being plenty of work, they will work you to the bone if you let them.

    Advice to Management

    Management needs to step back and plan more. Once plans are finalized, need to improve communication of plans to all parties involved and ensure the plans are understood and everyone is on the same page. Also, need to be more proactive with planning vs reactive.

  3. "Audit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Audit in Jacksonville, FL
    Former Employee - Audit in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Crowley Maritime full-time (More than a year)

    Pros

    People are friendly. Regency is a great location to work in. Nice building. So many events to take part in. Compensation is fair but not competitive.

    Cons

    If you don't speak Spanish you will feel excommunicated.

    Advice to Management

    Best to follow industry standards instead of making up as you go. Emphasize continuing education and certifications in field of practice.

    Crowley Maritime Response

    Oct 20, 2017 – Director, Talent Acquisition & Employee Services

    Crowley is pleased that you found your colleagues friendly and the working environment satisfactory during your tenure with the company. In regards to your feedback about the varying languages spoken... More


  4. Helpful (2)

    "cliquish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Crowley Maritime full-time (Less than a year)

    Pros

    The company has a good foundation, great benefits, continued education programs (if your manager will allow you to attend - most say it is not in the budget), Health conscious programs, and appears to be a very stable company.

    Cons

    This company has everyone in fear of losing their job. Seriously, everyone is repressed. The mentality in the company is all wrong.

    There is no sense of acknowledgment since managers only respond to emails when you have said or done something that needs correcting. All other emails are ignored without response. I was told that if you did not get a response that is a good thing and that upper management only responds when there is an issue.

    I personally had a manager tell me that he/she was upset to find out that another employee said that he/she was struggling to get direction on the project to another person. This manager took it as a personal attack and said that he/she would take care of this employee. Two weeks later the employee was dismissed for reasons not related, but it makes you wonder.

    There are a select bunch of employees that have been with the company for more than 30 years and they are rooted, but anyone less that 10 years is at risk of falling victim to new management ways.

    There is also a since of cliquishness. If you fall into the right clique then you are safe but if you don't measure up or upset the leader of the pack, then you can count your days to an early retirement.

    This place has a very high turnover in a short amount of time.

    Advice to Management

    If I have to give you advice on how to be a better manager, then I should have your job. When you have high turnover in a short amount of time it raises red flags. Maybe you should take a look at why you are not hiring the right staff for the job or why you are so quick to cut the staff. Is it personal, are you being fed bad information, is there a real issue or are your expectations unrealistic?

    Crowley Maritime Response

    Oct 20, 2017 – Director, Talent Acquisition & Employee Services

    Thank you for your feedback. We are pleased that our benefits, continued education programs and health-oriented culture is satisfactory. Crowley is pleased to give back to its employees who have... More


  5. "Crowley"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Engineer
    Former Employee - Assistant Engineer
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Crowley Maritime full-time (More than a year)

    Pros

    Great company to work for, life circumstances forced me to leave. Working on their offshore tugs was a great experience

    Cons

    Different divisions of company work very differently.

    Advice to Management

    CPS needs modernizing for accountability and safety. Working as a team is frowned upon there and that is unacceptable.


  6. Helpful (2)

    "#MeToo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    No opinion of CEO

    I worked at Crowley Maritime (More than 5 years)

    Pros

    Decent salaries to be made, esp if Male.

    Cons

    Bullies, rampant sexism, and blame of the victim (especially if female, and reported). They'd rather make the problem go away, than deal with it properly.

    Crowley Maritime Response

    Nov 1, 2017 – Director, Talent Acquisition & Employee Services

    Thank you for sharing this important feedback with Crowley. Having worked for the company for more than five years, you are likely aware that one of our core company values focuses on Integrity... More


  7. "Houston Branch Closed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistics Specialist in Houston, TX
    Former Employee - Logistics Specialist in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Crowley Maritime full-time (More than 10 years)

    Pros

    Crowley had many good things. Good salary, good benefits and nice office.

    Cons

    Due to downturn of Oil and Gas market, Crowley shut the whole Houston office down.

    Advice to Management

    Get someone who knows freight forwarding to manage...not just a "bean counter"

  8. "Fascinating company with great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crowley Maritime full-time (More than 3 years)

    Pros

    Crowley was an amazing company to work for. They really provide for their employees and offer opportunities for growth if you are willing to seek them out. They offer a variety of services and business lines so there's always something new happening.

    Cons

    New technology was slowly making its way to Crowley before I left, so hopefully there has been more updates.
    Also it can feel difficult to move forward on projects because it often feels like there's a lot of bureaucracy that each piece has to go through.


  9. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Crowley Maritime full-time

    Pros

    It's awesome no complaints whatsoever

    Cons

    None it's a great company to work for


  10. "High safety standards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chief Mate Petroleum Services in Seattle, WA
    Current Employee - Chief Mate Petroleum Services in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crowley Maritime full-time (More than 8 years)

    Pros

    High safety standards, pay for all travel, treat employees well, Good equipment, equal time work schedule, good benefits

    Cons

    Office staff not held accountable, not a flexable schedule, no incentives for good work, only reprimands

    Advice to Management

    Too many office staff kept around because they have been there for so long. Too many office staff have little to no actual knowledge about shipping. Need to put put mariners as their priority not as a burden. Work with mariners not against.


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