Crown Castle Reviews | Glassdoor

Crown Castle Reviews

Updated December 7, 2017
201 reviews

Filter

Filter

Full-timePart-time

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Crown Castle CEO Jay Brown
Jay Brown
50 Ratings

201 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work life balance can be challenging when workload increases (in 8 reviews)

  • Contractors are not really wanted as full time employees (in 9 reviews)

More Pros and Cons

  1. "Great company to big to fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Philadelphia, PA
    Current Employee - Project Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (More than 3 years)

    Pros

    Awesome pay , friendly work environment , great benefits. Awsome training opportunities the company will invest in its employees to get them certified in all aspects of their job.

    Cons

    Company has grown so large that they haven’t been able to get their operations straightened out. Logistics and operations on a integration level are lacking. Many fiber acquisitions were made to increase the companies profile and portfolio but didn’t consider the level of impact it would have on current and new employees

    Advice to Management

    Management should post jobs and let internal people to apply. Not over look the employees that spent the last 5 years being a part of the company and making it what it is today.


  2. "RES"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Crown Castle full-time

    Pros

    Jeans are nice, benefits, gym, meetings with food, B3 culture- if properly enforced!, teamwork

    Cons

    Management - not sure how people get hired in these roles, Advancement, Opportunities, Health Insurance, Clear and Concise communication from executives, Respect from peers, high expectations.

    Advice to Management

    Include individual contributors when you hire management, genuinely LISTEN to your team instead of talking over them.

  3. "Run Away!!!!!!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Crown Castle full-time (More than 3 years)

    Pros

    Some benefits but not much else.

    Cons

    Political. Filled with bullies. Mobility is nonexistent. People breakdown at their desks and in the bathrooms.

    Advice to Management

    Realize you have problems with culture. Clean house of people in the good old boys network. Stop hiring outsiders when you have well qualified dedicated people internally. Accept a lot of us want to leave but the few perks we have keep us there.


  4. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Intern - Hourly in Charlotte, NC
    Current Employee - Intern - Hourly in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle part-time (More than a year)

    Pros

    Flexible work schedule, Laid-back environment, Free food, Helpful environment, Beautiful Office, Great location, Decent pay

    Cons

    Not very busy, Interns are not as included as regular employees


  5. Helpful (1)

    "Real Estate oriented regaining track after fiber acquisitions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Pittsburgh, PA
    Former Employee - Program Manager in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Crown Castle full-time (More than 5 years)

    Pros

    The business model itself, overall work ethic and performance oriented management is excellent. Corporate culture and values are shared among individuals.

    Cons

    What used to be a sharp horizontal easily accessible company turned somewhat bureaucratic and vertically arranged. Oriented to finance and compliance is now missing the older build from the ground up spark.

    Advice to Management

    Needs to go back to its entrepreneurial roots and reinvent itself for millenials


  6. "Project Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator
    Current Employee - Project Coordinator
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (More than 3 years)

    Pros

    Great corporate culture, always working to improve benefits

    Cons

    Upward mobility can be limited by your manager's interest.

    Advice to Management

    Focus on developing internal talent.


  7. Helpful (1)

    "Great benefits, very political cultural"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Houston, TX
    Former Employee - Account Executive in Houston, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Crown Castle full-time (More than 3 years)

    Pros

    Get to wear jeans everyday, give you flex time, allow you to take computer home, has an on site gym, matches 6% 401K, puts $1,000 in HSA, 15 days of PTO, 10 paid holidays, very competitive benefits wise.

    Cons

    Very political. Hard work will move you forward, but who you make friends with will move you faster. Very unfair to witness, the "B3 culture" is not truly practiced. If you are not meeting expectations, there will be no discussion of it, you will all of a sudden be let go with no warning. They do not truly develop employees. Benefits are good, however, pay is low for the job title.

  8. "Summer Intern"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Nice people and interns are there to help

    Cons

    Work is tedious and sometimes useless


  9. "Too Big, Too Fast."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Canonsburg, PA
    Current Employee - Anonymous Employee in Canonsburg, PA
    No opinion of CEO

    I have been working at Crown Castle full-time (More than 3 years)

    Pros

    For specialities, especially in IT, Salary, bonus, and stock options make it next to impossible to leave. Co-workers are generally extremely friendly. Perks like Cafeteria, on-site gym make it nice.

    Cons

    Communication - there is none. Reliance on email communication.
    IT stuck in 2007. File shares, emailing files are not challenged. Company has Intranet, but people seem confused on what it can do for them.
    Solutions to communication, collaboration all exist but IT seems to event reasons why they can't be done. Innovation is shot down, people win awards for creating excel spreadsheets because IT doesn't deem their project as worth it.
    Overall company has grown way too fast, way too quick. So, pain points are going to exist. Certain bad trends hopefully will get corrected, but could start to cause major issues if not addressed.

    Advice to Management

    1. Hire someone to help with Internal Communications.
    2. Let IT innovate, or at least push them to.
    3. Create levels in IT to reward different skillsets. Org is way to flat
    4. Wearing Jeans is great and all, but do more than that. No work from home policy is a turn off for many.


  10. Helpful (1)

    "Horrible Management - Terrible Work Enviroment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Crown Castle full-time (More than a year)

    Pros

    they work really hard to make it look like they care, but they don't.

    Cons

    demeaning management policies with little to no instruction. HR violations left and right.


Showing 201 of 261 reviews
Reset Filters