Crown Castle Reviews | Glassdoor

Crown Castle Reviews

Updated October 17, 2018
255 reviews

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3.6
StarStarStarStarStar
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Approve of CEO
Crown Castle CEO Jay Brown
Jay Brown
89 Ratings

255 Employee Reviews

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Pros
  • "Great Work Life balance, Management that truly cares" (in 24 reviews)

  • "Well-structured company, future-looking management and great benefits" (in 32 reviews)

Cons
  • "Work life balance can be challenging when workload increases" (in 10 reviews)

  • "Upper management lacks true leadership" (in 12 reviews)

More Pros and Cons

  1. Helpful (1)

    "Get in while you can!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crown Castle full-time (More than 5 years)

    Pros

    Crown Castle as an organization is growing exponentially, but still holds the importance of its profound culture and workforce in its heart. I've been with the company for 5 years, and I've seen people drive their own success and really develop themselves to fit a multitude of roles--which helps people not get stuck in one linear career path.

    I'm glad I found Crown Castle (or, well they technically found me) because instead of just being a stepping stone or resume builder, I'm excited for a long and fruitful career here. Bring on 5G and the internet of things!!

    Cons

    Nothing really comes to mind.

    Advice to Management

    Keep doing what you're doing! It's going to be a challenge to scale our culture with our growth, but it's certainly possible. Continue to hire the right people, in the right positions, and I'm certain Crown Castle will perpetually be an enjoyable place to work!


  2. "Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crown Castle full-time

    Pros

    great benefits, pay is good

    Cons

    The building is not located in a great area, not convienent at all

  3. "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crown Castle full-time (More than a year)

    Pros

    Fairly organized company. Great people to work with. Usually converts contractors to full time employees within one year. Great opportunities to grow within the company

    Cons

    Too many changes happening all at the same time. Becoming more of a corporate environment as shift towards customer focus begins

    Advice to Management

    Keep doing what you are doing in regards to hiring great individuals. Try to spend more time developing and implementing new plans rather than pushing everything out all at once. It’s a marathon not a sprint


  4. Helpful (1)

    "RF Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crown Castle full-time

    Pros

    Opportunity to learn and grow

    Cons

    Health insurance could be better


  5. Helpful (12)

    "Former Attorney"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attorney
    Former Employee - Attorney
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Crown Castle full-time (More than 3 years)

    Pros

    Good pay and bonus except one of new VPs in legal department consistently threatened to change compensation.

    Cons

    Was a great place to work at the beginning until new General Counsel came in and started creating new positions (4 so far) to hire friends and family from his old law firm. Two attorneys from his old law firm came over at higher levels than more experienced lawyers already working for Crown and they continued to pass people (like me) for promotion. Also heard the friends and family from his previous law firm make significantly more than everyone else. Ironically, this law firm, Locke Lord, continues to represent the company’s biggest competitor AMT.

    Advice to Management

    Start hiring the best candidates for management team (not just friends like the general counsel and CFO whose last employer went bankrupt). Also change the legal department to not become an extension of Locke Lord.


  6. Helpful (2)

    "Crown Castle is truly a great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Houston, TX
    Current Employee - Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (More than 10 years)

    Pros

    Great Work Life balance, Management that truly cares.

    Cons

    No cons worth mentioning at all.

    Advice to Management

    Keep up the good work!


  7. Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (Less than a year)

    Pros

    Hard work really pays off at Crown! There are a lot of opportunities for internal promotions and employees are encouraged to develop their careers. Crown also has good benefits and a great company culture. Everyone is helpful and friendly, and you're never looked down on for asking questions.

    Cons

    They're currently in the process of integrating several acquisitions so things can get a little crazy, but hopefully the dust will settle within the next year and things will calm down

  8. Helpful (2)

    "Crown Castle is a dream job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Mahwah, NJ
    Current Employee - Project Coordinator in Mahwah, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (Less than a year)

    Pros

    Everyone is super helpful. Great salary and even better benefits. They provide training for all. I had no telecom experience and they still hired me and I am so grateful ever since.

    Cons

    Their system they use is not very user friendly but they know and are working on it.


  9. Helpful (1)

    "Proud to be part of this team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fiber Engineer in Baltimore, MD
    Current Employee - Fiber Engineer in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (Less than a year)

    Pros

    Excellent pay, benefits, and culture. Crown is growing, but still manages to stay focused on employees - they realize that happy employees make happy customers. They are invested in their corporate values and mission. A lot is expected of the employees and those efforts are recognized. It feels good to be part of a company and team that values and empowers their people.

    Cons

    More established processes needed to address recent growth, but I know management and executives are aware and working on it and looking for input from people on the trenches.

    Advice to Management

    Let’s keep moving forward! Exciting times!


  10. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time

    Pros

    - Management is very invested in employees' success
    - Huge opportunity for upward mobility
    - Great culture for such a large company

    Cons

    - Growing pains can be seen at times as company is growing very quickly


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