Crown Castle Reviews | Glassdoor

Crown Castle Reviews

Updated July 24, 2017
181 reviews

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3.7
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Crown Castle CEO Jay Brown
Jay Brown
38 Ratings

181 Employee Reviews

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Pros
Cons
  • Work life balance can be challenging when workload increases (in 9 reviews)

  • Contractors are not really wanted as full time employees (in 9 reviews)

More Pros and Cons

  1. "Project Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Irvine, CA
    Current Employee - Project Coordinator in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (More than a year)

    Pros

    Benefits, culture, folks, management, all great

    Cons

    no fun activities out of work for employees


  2. "ASD Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Crown Castle full-time

    Pros

    Great EMT, Great Benefits, Good Group of People

    Cons

    Hires from outside of CCI without her mindset = EGO

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (More than 3 years)

    Pros

    Crown has a great work atmosphere. The management team works with you for you to move up in the company. They are also very family oriented and push for the work/life balance. It's a great company to work for!

    Cons

    The only downside is the ability to move job titles in the smaller offices.


  4. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (More than 3 years)

    Pros

    Company really cares about its employees as far as work life and work culture. Its a great place to work.

    Cons

    With it being a great place culturally, it seems that clicks appear to be an issue. Advancement is difficult if you don't fit into specific groups.

    Advice to Management

    Direct supervisors should communicate better.


  5. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Canonsburg, PA
    Current Employee - Manager in Canonsburg, PA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Crown Castle full-time (More than 5 years)

    Pros

    Good benefits and paid time off plan based on tenure. John Kelly was the best! Interesting and stable business! Most people will take the time to teach you.

    Cons

    The wrong people get promoted for the wrong reasons.... a total boys club. And it's turned so political. There are a lot of job postings but usually people already know who they're going to hire! There is also an expectation of long hours and no flexibility- they try to focus on work life balance but do it the wrong way!

    Advice to Management

    See the cons!


  6. "Best Company Culture Out There"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Houston, TX
    Current Employee - Human Resources in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (More than 5 years)

    Pros

    Our culture is what keeps me here. You don't realize how good you have it until you hear about the environments others work in. Culture isn't just a poster on the wall here. It permeates everything we do, from core business functions to our benefits to the way employees are treated. It's a wonderful place to work.

    Cons

    There's a pretty flat structure here, so it's not easy to move up. I also think the lower positions should be paid more because those salaries aren't as competitive.

    Advice to Management

    Pay people for the work they do. Lower positions like Project Coordinators and Analysts are maybe a little under appreciated compensation wise.


  7. Helpful (1)

    "Generally good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Approves of CEO

    I have been working at Crown Castle full-time (Less than a year)

    Pros

    Offer additional compensation for meeting and exceeding goals. Goals are on the lofty side but doable some months.

    Cons

    Little chance for advancement for the introvert and even great performance won't guarantee you advancement. Pretty much have to be one of the chosen few to advance.

    Advice to Management

    Provide an environment where all good performers have upward opportunities. Stop the blatant favoritism.

  8. "Great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crown Castle full-time

    Pros

    Emphasizes "work to live", excellent benefits, great workplace env.

    Cons

    Some job functions are in silos - need to unify and orchestrate


  9. "New employee"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crown Castle full-time

    Pros

    Fun environment, work/life balance is great

    Cons

    Sometimes a little overbearing by management


  10. "Great Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Real Estate Specialist
    Current Employee - Real Estate Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (More than 5 years)

    Pros

    The culture is the reason people come work here and never leave. Crown encourages honesty open communication, and professional development.

    Cons

    Cap on promotional increases. Revamped review process is still a work in progress.

    Advice to Management

    Remove the salary cap increase and reward employees with market wages and merit increases for promotions.


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