Crown Castle Reviews | Glassdoor

Crown Castle Reviews

Updated May 21, 2017
170 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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Crown Castle CEO Jay Brown
Jay Brown
31 Ratings

170 Employee Reviews

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Pros
  • Great place to work with a good work/life balance (in 17 reviews)

  • Company is wonderful, great people and great benefits (in 19 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Crown Castle (Less than a year)

    Pros

    Crown as a company is great. They take care of their employees.

    Cons

    Upper management in particular offices like to make their own rules and does not always abide to the values of crown. Employees are scared to speak up in fear of retaliation. They hire friends and family members and push them ahead of those who have been there for a while and have been asking for an opportunity to move forward.


  2. Helpful (1)

    "Production Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Engineer in Canonsburg, PA
    Former Employee - Production Engineer in Canonsburg, PA
    Recommends
    Positive Outlook

    I worked at Crown Castle full-time (More than 3 years)

    Pros

    Very stable job environment and team building opportunities. Productive and engaging work environment. management treats employees with respect and keeps them informed on the market trends and company position on the market and upcoming upticks and downtrends. Its a completive industry but very positive.

    Cons

    The skillset for an Engineer to continue growing is limited so if you leave the telecomm industry you may have difficulties in other industries in finding employment or growth opportunities. you might get pigeon holed into Telecomm. for your entire career, which is very difficult industry to work in outside of the major players in the market.

    Advice to Management

    none. they know what they are doing. just continue to keep employees engaged and involved to feel their day to day contributions matter.


  3. Helpful (1)

    "Acquisition Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Acquisition Manager in Irvine, CA
    Former Employee - Acquisition Manager in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crown Castle full-time (More than 3 years)

    Pros

    Great company culture and benefits structure. Competitive compensation in most areas of the country. Strong executive and management team. Industry leader in wireless real estate infrastructure.

    Cons

    Rigid underwriting structure. Minimal sales team support at present.


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  5. "Crown Castle was great!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Coordinator in Phoenix, AZ
    Former Employee - Sales Coordinator in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Crown Castle full-time (More than a year)

    Pros

    - Entry level positions with great pay
    - Wonderful benefits options
    - Ability to work in teams and individually
    - Ability to grow within the workplace and ability to relocate is a huge plus

    Cons

    - Lots of favoritism within the main office
    - Poor communication

    Advice to Management

    Involve more core values and team building to integrate a more unified workplace.


  6. Helpful (9)

    "Used to be a great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Canonsburg, PA
    Former Employee - Anonymous Employee in Canonsburg, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Crown Castle full-time (More than 8 years)

    Pros

    Before the growth into small cell and especially fiber, Crown was a great company. One where good people were able to advance, upper management was great, work life balance was good and the pay was good. If you had a time machine, go back to 2011 or so and it was a great place.

    Cons

    After the growth, some departments boomed others had to do all of the new work with the same staff, new management is out of touch, nepotism, cronyism and favoritism is the order of the day.

    Advice to Management

    Staff up to meet the work load demands, bring in outside hires at higher levels, crack down on the nepotism and make sure that all departments have the resources. Or just stick to one industry and do it well like in the past.


  7. Helpful (1)

    "Construction Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Construction Manager in Orlando, FL
    Current Employee - Construction Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (More than 3 years)

    Pros

    Great Place to work. The office works together well and gets along great. Open door policy with the upper management. Best wireless/construction company to work for by far. Company car and gas card. they pay for your cell phone and a monthly gym expense!

    Cons

    Not any to really mention. Honest.

    Advice to Management

    Keep up the great work!!!


  8. "avoid engineering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Engineer in Canonsburg, PA
    Current Employee - Project Engineer in Canonsburg, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (More than 3 years)

    Pros

    Overall Crown has great values and culture. Many benefits for employees and perks throughout the years. Work is fairly steady and small cells division is growing fast.

    Cons

    Crown has a good culture, the engineering department does not follow them. Upper management has been filled with young, inexperienced individuals who have never lead teams before. A solid "old boys network" of friends with no experience and large egos. Managers/supervisors with experience were moved out and replaced with the young guns with their "do as I say, not as I do" attitudes. No mentoring or leadership, no room for growth unless you follow without questions.

    Advice to Management

    Everyone knows the issues but in Engineering, if you speak up or raise concerns, you are listed as troublemakers and quickly pushed aside. Stay in small cells or in one of the Areas, avoid engineering.


  9. Helpful (2)

    "Great culture, work/life balance and lots of opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staffing Analyst in Houston, TX
    Current Employee - Staffing Analyst in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (Less than a year)

    Pros

    Strong culture of development, inclusion and fun! Always something new and exciting to work on. Managers put their employee's first and promote work/life balance. The company has consistent growth which offers lots of new, personal growth opportunities.

    Cons

    Wish there was a more formal training/onboarding experience.

    Advice to Management

    Continue treating employee's as you would want to be treated.


  10. "Digitial Media Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Media Intern in Charlotte, NC
    Current Employee - Digital Media Intern in Charlotte, NC

    I have been working at Crown Castle (Less than a year)

    Pros

    Crown Castle treats their employees very well

    Cons

    There could be an improvement in communication and workflow organization.


  11. Helpful (1)

    "Project Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Houston, TX
    Former Employee - Project Coordinator in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Crown Castle (Less than a year)

    Pros

    The job have great benefits and salary

    Cons

    Have to work with the company for a long time before going permanent


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