Crown Castle Reviews

Updated May 25, 2022

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Found 602 of over 773 reviews

3.8
66%
Recommend to a Friend
75%
Approve of CEO
Crown Castle CEO Jay Brown
Jay Brown
327 Ratings

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Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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  1. 5.0
    Former Employee, more than 3 years
    Featured Review

    Best Company to work

    Feb 22, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome Place to grow your career

    Cons

    No downside at all for working at Crown Castle

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  2. 5.0
    Current Employee, more than 1 year

    Great company

    May 3, 2022 - Project Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, culture, inclusion, great environment

    Cons

    The only thing I can think of is certain teammates

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  3. 2.0
    Current Employee, more than 8 years

    What Used To Be A Great Organization Is Becoming A "Burning Platform."

    Apr 15, 2022 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work-life balance, Flexible work environment, Good organizational culture.

    Cons

    What used to be an incredible company is becoming the worst company to work for as compared to 8 years ago when we had one office in college point. This may be due to the many recent acquisitions and expansions. Highly bias and discriminatory approach towards minority employees regardless of work history, education, professional accomplishments, among others. Internal employee advancement or promotion is not regarded. Promotion is contingent on "yes men" and circle of friends. It would be nice if managers are given ethical trainings on how to communicate and motivate employees towards achieving the organizational goals. Additionally, the company need to understand that it is what it is today due to exceptional and loyal employees. Most of my colleagues are disconnected due to several bad management decisions. Employee talent, skill set, education and professional accomplishments is not appropriated nor regarded. This is how organizations loss talented "A" and "B" players to other organizations. I made a mistake of turning down an offer that is double my current earnings in the past, believing in crown. Just received another, I may be exiting soon!! Oh, C.E.O Jay is awesome by the way.

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    5 people found this review helpful

    Crown Castle Response

    Business Support

    Hi, thank you for taking the time to write this review. We believe that growing our business requires the best team, and that team excels when everyone’s voice is heard and ideas are shared. We'd like to learn more about your experience. If you feel comfortable doing so, please email us at MyExperience@crowncastle.com with the best way to get in touch.

  4. 3.0
    Current Employee, more than 1 year

    Could be better

    Apr 5, 2022 - Financial Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits and work life balance is fair. You’ll never work past 5 o’clock or 6. Pay is good also. Beautiful workplace. Coffee and food trucks are prioritized for employees. Many people are very nice.

    Cons

    Very hostile environment. There’s little room for growth or sharing your opinion. Its very chain of command company and listening to the chain of command is not optional. They’re also unorganized and will blame you if the work isn’t right. Feels like they set you up for failure sometimes. There’s barely any training and you’re basically expected to wing it but be perfect. They use Oracle and it crashes constantly. Their excel files are massive and they crash also.

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    6 people found this review helpful
  5. 5.0
    Current Employee

    'Start-up' like without the capital constraints.

    Apr 26, 2022 - Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Progressive work style. Open to new ideas. Creating in-roads further into the 5G carrier space. Lots of room to advance career. Very supportive of employee training opportunities. Competitive pay and excellent benefits package. Yearly bonus based on company wide performance*. *Positive or Negative depending on if you find the other departments to be pulling their weight.

    Cons

    At times, ridiculous timeline expectations for work completion. Irresponsible handling of issues without any nuance. Preference towards heavy handed, sweeping policy changes company wide, rather than a more regional and nuanced approach to actually address local issues. In such a hurry to acquire work that they don't realize when current workload is overburdening the regional employee base. Near constant process change implementation in an effort to find 'just the right one', only for it to be scrapped and completely revamped in one or two years.

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    5 people found this review helpful
  6. 4.0
    Current Employee

    great benefits

    May 20, 2022 - Sr Financial Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great benfits, hybrid work schedule, on site gym

    Cons

    Hit or miss management, very cororate feel to it.

    2 people found this review helpful
  7. 4.0
    Current Employee

    Great work-life culture

    May 19, 2022 - Contract Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The Work Culture is amazing and everyone being open to lending a hand when needed.

    Cons

    Training gaps, sometimes lack of transparency.

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  8. 3.0
    Current Employee, more than 5 years

    Review

    May 25, 2022 - Business Support Analyst in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits are great such as Medical and 401k match.

    Cons

    Internal legacy teammates are not compensated as those who are new and have the same job title, experience and job duties.

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  9. 4.0
    Current Employee

    Great company to work for

    May 5, 2022 - RF Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company offers a lot of flexibility in terms of where you can work from.

    Cons

    Experience varies depending on direct management

    1 person found this review helpful
  10. 4.0
    Current Employee, more than 3 years

    Overall Great Company.

    Apr 8, 2022 - Project Manager in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay, benefits, beautiful office, coworkers.

    Cons

    Very demanding, often worked 50-60 hours per week. Stress. Clique culture. PTO was always interrupted. Hybrid work schedule.

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    1 person found this review helpful
Viewing 1 - 10 of 602 Reviews

Crown Castle Reviews FAQs

Crown Castle has an overall rating of 3.8 out of 5, based on over 773 reviews left anonymously by employees. 66% of employees would recommend working at Crown Castle to a friend and 64% have a positive outlook for the business. This rating has improved by 8% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has been stable over the past 12 months.

66% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Crown Castle 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Crown Castle to be culture, coworkers, benefits and the cons to be senior leadership, career development, management.

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