Crown Castle Employee Reviews | Glassdoor

Crown Castle Reviews

Updated March 28, 2017
161 reviews

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3.9
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Crown Castle CEO Jay Brown
Jay Brown
25 Ratings

161 Employee Reviews

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Pros
  • Managers put their employee's first and promote work/life balance (in 16 reviews)

  • The job have great benefits and salary (in 18 reviews)

Cons
More Pros and Cons

  1. "Acquisition Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Acquisition Manager in Irvine, CA
    Former Employee - Acquisition Manager in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crown Castle full-time (More than 3 years)

    Pros

    Great company culture and benefits structure. Competitive compensation in most areas of the country. Strong executive and management team. Industry leader in wireless real estate infrastructure.

    Cons

    Rigid underwriting structure. Minimal sales team support at present.


  2. "anonymous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Crown Castle full-time

    Pros

    Standard benefits Medical, Dental, and company match 401K. PTO. Paid Cell phone. Company truck and tools. Flexible schedule

    Cons

    Ridiculous micromanagement and nepotism. Most managers have never climbed a tower ever. GPS installed in the truck so they know where you are at all times. They talk about having this Crown Culture its not there with a high turnover rate. So much for the open door policy. Keep your head down and if you speak up about management issues is does not go over well with the good old boys.


  3. Helpful (1)

    "shaky culture and leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager
    Current Employee - District Manager
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Crown Castle full-time (More than 5 years)

    Pros

    Good compensation package. culture varies a lot among offices so largely depends on where you land. Most area and dist offices are great. Too much friction between Houston and Pittsburgh offices because of inbalance of power.

    Cons

    feels like constant change with no vision from the top. High on talk, low on execution.

    Advice to Management

    Bring back leaders with experience, please


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "going downhill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Crown Castle full-time (More than 8 years)

    Pros

    -competitive salaries
    -good benefits
    -good business model

    Cons

    -Agree with other posts - used to be a great place to work. Now too political.
    -Good jobs are filled by external hires unless you have friends in Houston.
    - Execs openly pushing older employees out and paying younger new hires more. -Independent thought highly discouraged.

    Advice to Management

    Stop trying to imitate other companies and try imitating the old management instead.


  6. "Crown Castle was great!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Coordinator in Phoenix, AZ
    Former Employee - Sales Coordinator in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Crown Castle full-time (More than a year)

    Pros

    - Entry level positions with great pay
    - Wonderful benefits options
    - Ability to work in teams and individually
    - Ability to grow within the workplace and ability to relocate is a huge plus

    Cons

    - Lots of favoritism within the main office
    - Poor communication

    Advice to Management

    Involve more core values and team building to integrate a more unified workplace.


  7. "BDM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle (More than a year)

    Pros

    Great culture, company has a focus and vision. Crown cares about the customer.

    Cons

    More help is needed to meet the market demand. Too many contracted employees.

    Advice to Management

    Continue to communicate strategy and direction. All in all Crown Castle is a great place to work


  8. "Very fortunate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time

    Pros

    Great coworkers, team ethic, collaboration

    Cons

    May be hard to know how to move forward.


  9. Helpful (1)

    "Amazing company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (More than 3 years)

    Pros

    Focused on employees
    Opportunity to advance
    Ongoing improvements based on employee feedback
    Management open to ideas
    Culture is what they promise

    Cons

    Work life balance can be challenging when workload increases

    Advice to Management

    Keep expanding the company's portfolio and listening to the employee input.


  10. "Best Company on the Planet"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time

    Pros

    People actually value other people here- genuinely. Company is led by a wonderful, sharp, group of executives who are dedicated to maintaining the best culture on the planet. Are there flaws- of course. No where is it perfect. You won't find a company anywhere that's more dedicated to making its employees happy. Tower business is the best industry to be in and this is the best company to work for in the industry. Do not turn down an offer if you get it. You will never have any idea what you missed out on- seriously.

    Cons

    Imperfect people who are trying their best.

    Advice to Management

    Don't change anything.


  11. Helpful (5)

    "Used to be a great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Canonsburg, PA
    Former Employee - Anonymous Employee in Canonsburg, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Crown Castle full-time (More than 8 years)

    Pros

    Before the growth into small cell and especially fiber, Crown was a great company. One where good people were able to advance, upper management was great, work life balance was good and the pay was good. If you had a time machine, go back to 2011 or so and it was a great place.

    Cons

    After the growth, some departments boomed others had to do all of the new work with the same staff, new management is out of touch, nepotism, cronyism and favoritism is the order of the day.

    Advice to Management

    Staff up to meet the work load demands, bring in outside hires at higher levels, crack down on the nepotism and make sure that all departments have the resources. Or just stick to one industry and do it well like in the past.



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