Crown Castle Reviews | Glassdoor

Crown Castle Reviews

Updated September 16, 2018
251 reviews

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3.7
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Crown Castle CEO Jay Brown
Jay Brown
87 Ratings

251 Employee Reviews

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Pros
Cons
  • "Work life balance can be challenging when workload increases" (in 10 reviews)

  • "All the employees walk around you or not even acknowledge you unless you become full time" (in 11 reviews)

More Pros and Cons

  1. "Crown Castle is a dream job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Mahwah, NJ
    Current Employee - Project Coordinator in Mahwah, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (Less than a year)

    Pros

    Everyone is super helpful. Great salary and even better benefits. They provide training for all. I had no telecom experience and they still hired me and I am so grateful ever since.

    Cons

    Their system they use is not very user friendly but they know and are working on it.


  2. "RF Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crown Castle full-time

    Pros

    Opportunity to learn and grow

    Cons

    Health insurance could be better

  3. "Crown Castle is truly a great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Houston, TX
    Current Employee - Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (More than 10 years)

    Pros

    Great Work Life balance, Management that truly cares.

    Cons

    No cons worth mentioning at all.

    Advice to Management

    Keep up the good work!


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (Less than a year)

    Pros

    Hard work really pays off at Crown! There are a lot of opportunities for internal promotions and employees are encouraged to develop their careers. Crown also has good benefits and a great company culture. Everyone is helpful and friendly, and you're never looked down on for asking questions.

    Cons

    They're currently in the process of integrating several acquisitions so things can get a little crazy, but hopefully the dust will settle within the next year and things will calm down


  5. "Proud to be part of this team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fiber Engineer in Baltimore, MD
    Current Employee - Fiber Engineer in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (Less than a year)

    Pros

    Excellent pay, benefits, and culture. Crown is growing, but still manages to stay focused on employees - they realize that happy employees make happy customers. They are invested in their corporate values and mission. A lot is expected of the employees and those efforts are recognized. It feels good to be part of a company and team that values and empowers their people.

    Cons

    More established processes needed to address recent growth, but I know management and executives are aware and working on it and looking for input from people on the trenches.

    Advice to Management

    Let’s keep moving forward! Exciting times!


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time

    Pros

    - Management is very invested in employees' success
    - Huge opportunity for upward mobility
    - Great culture for such a large company

    Cons

    - Growing pains can be seen at times as company is growing very quickly


  7. Helpful (1)

    "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (More than a year)

    Pros

    There is a lot of growth. The members of the senior management team truly care about issues affecting the employees and want to fix them if they are able to find out about the problems. Great culture overall.

    Cons

    Because the company is growing so fast, there are a few entry level managers that got promoted into their positions before they were ready and they are not being properly trained.

    Advice to Management

    More money needs to be spent on training and onbaording. With so much growth, it will help scale the business quicker with everyone on the same page and being trained quicker. Standardize operating procedures and organizational structure among the different districts and areas.

  8. "Awesome company to work for, great salary excellent benefits and I am truly valued as an employee."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Construction Management in Seattle, WA
    Current Employee - Construction Management in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time (More than a year)

    Pros

    The company culture in my office is great. All of the employees in my department have been outstanding to work with. My input is valued and the collaboration efforts are ideal. My interaction with most co-workers from other departments has been great as well.

    Cons

    I heard a few negative comments from other departments about the addition of the fiber team, as my group is fairly new. I simply chalk it up to growing pains within the company.

    Advice to Management

    Keep listening to your employees - the way that you’ve solicited feedback from employees and acted on it is impressive and doesn’t go unnoticed.


  9. Helpful (9)

    "Management Challenges + Mixed Messages"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Crown Castle full-time (More than 3 years)

    Pros

    Generous benefit package - health and 401K.

    Cons

    Limited growth opportunities in District offices. Employee experiences vary greatly based on quality (or lack thereof) of manager. The culture is deteriorating.

    Advice to Management

    Though you are urging us to go faster and faster, slow down and look at what is happening to the culture. If Crown is moving away from caring for employees and toward maximizing profit at the expense of all else, just say that.


  10. "Growth and employee focused company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time

    Pros

    Everyone is super friendly and upbeat. Catered lunches on Friday, good work-life balance, competitive pay and benefits.

    Cons

    Sometimes numbers focused to a fault. This is probably just my department, but when there is a new directive, we end up hearing through word-of-mouth versus an email which we can refer to if questioned.

    Advice to Management

    Keep doing what you are doing!


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