★
Crown Castle Reviews
57% Recommend to a Friend
62% Approve of CEO
Recommend to a Friend
Approve of CEO
Jay Brown
458 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "They are fine with change, it is poor leadership, lack of vision, and lack of support that they were looking to leave." (in 26 reviews)
- "Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." (in 21 reviews)
- "Upper management seemed disconnected from the actual revenue producing work and made some poor decisions in result." (in 19 reviews)
- "High turnover and no training has led to a crippling lack of ability and experience." (in 14 reviews)
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Found 803 of over 1K reviews
Updated Sep 20, 2023
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- Highest Rating
- Lowest Rating
- 5.0Sep 19, 2023Anonymous EmployeeCurrent Employee
Pros
The people and the benefits
Cons
There are no cons currently
- 2.0Aug 29, 2023Project ManagerFormer Employee, more than 8 years
Pros
Great benefits Depending on what team you are on, managers are great with work/life balance Good bonuses
Cons
Crown used to have a line to get into the company because they truly cared about their employees. In the past 8 years, it just continues to decline. The CEO has made it very clear they have zero interest in listening to the people who do the actual work. They act like they care, but then when the employee survey is sent out, they either skim over or completely disregard the areas that have negative reviews. During the layoffs, it seems like they wanted to get rid of everyone that knew how good Crown used to be. Now they are reorganizing the entire company and the people that are left will now have to clean up the mess. Just a few years ago, they wanted everyone to be able to work most roles from anywhere in the country. People were encouraged to apply for positions regardless of where they sat. Now, it seems like they are going back to districts and requiring people to move to Houston or get let go if they are not in a "regional role". Another decision that has backfired for the employees.
10
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Crown Castle Reviews FAQs
Crown Castle has an overall rating of 3.6 out of 5, based on over 1,008 reviews left anonymously by employees. 57% of employees would recommend working at Crown Castle to a friend and 53% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.
57% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Crown Castle 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Crown Castle to be culture, coworkers, benefits and the cons to be senior leadership, career development, management.
