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Crown Castle

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Crown Castle

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Crown Castle Reviews

Updated Aug 11, 2022

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Found 646 of over 822 reviews
3.9
72% Recommend to a Friend
Crown Castle CEO Jay Brown
78% Approve of CEO

Found 641 of over 822 reviews

3.9
72%
Recommend to a Friend
78%
Approve of CEO
Crown Castle CEO Jay Brown
Jay Brown
361 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Crown Castle and is not affected by filters.

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  1. 4.0
    Current Employee

    Good place to work

    Aug 11, 2022 - Project Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits and team mentality

    Cons

    Training can be hit or misss

    Be the first to find this review helpful
  2. 4.0
    Former Employee

    Was a better company 4 yrs ago: horrible now

    Aug 9, 2022 - Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    most are good people to work with

    Cons

    Recent poor leadership decisions is leading to the downfall of this company

    2 people found this review helpful
  3. 1.0
    Former Employee, more than 10 years

    Poisonous & Toxic Culture with Decent Pay

    Aug 9, 2022 - Business Process Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Generous benefits package, great healthcare, with lucrative RSU program.

    Cons

    Completely visionless leadership driven by unqualified and out of touch EMT and SLT. Priorities are constantly shifting and decisions are made poorly based on politics and egos. SLT reorgs every 2 years, with the same favored- yet incompetent- VPs and Directors and somehow expects different results. (2016, 2018, 2020 and 2022) Digital Transformation is failing. Operational improvements are never fully thought through or executed on because no one really wants to change how they do business and senior leadership cannot make rational decisions or prioritize. Senior leaders are rarely held accountable for their inadequacies. There are some exceptionally poisonous VPs in key improvement roles who are ruining the culture and progress for entire teams. Crown Castle is not a happy work place and morale has been steadily declining for years. Crown has become so toxic and unsatisfying to work at that tenured employees are leaving in droves, leaving behind the golden handcuffs in unvested RSU stocks and bonuses. It's not worth staying in such toxic environment to feel undervalued as a human and made ineffective because VP leadership just spins in circles and has for years.

    Continue reading
    3 people found this review helpful
  4. 5.0
    Current Employee, more than 5 years

    Great company

    Aug 6, 2022 - NOC Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for with Great benefits and work/life balance.

    Cons

    Management sometimes close minded to new work options to stay competitive and improve work life balance.

    Be the first to find this review helpful
  5. 5.0
    Current Employee, more than 5 years

    Great place to work

    Aug 5, 2022 - Network Operations Technician in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work to Life Balance is great

    Cons

    Great pay plus benefits and more

    Continue reading
    Be the first to find this review helpful
  6. 5.0
    Former Employee, more than 3 years

    Good

    Jul 31, 2022 - Administrative Assistant in Thēre
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome good cool great neat

    Cons

    Cons cons cons cons cons

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  7. 4.0
    Current Employee, more than 1 year

    Great Company to work for

    Jul 31, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay Good benefits A Week of covid time

    Cons

    Long Hours Short staff Not totally remote

    1 person found this review helpful
  8. 5.0
    Former Employee

    Good and conducive environment

    Jul 28, 2022 - Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great and conducive working environment

    Cons

    none that i can think of

    Be the first to find this review helpful
  9. 4.0
    Current Employee

    Overall Good Company

    Jul 28, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible work/life balance Teammates Office Perks

    Cons

    Limited Growth opportunities Sometimes have to do work that shouldn't be in your field

    Be the first to find this review helpful
  10. 2.0
    Former Employee

    could go either way

    Jul 27, 2022 - Legal Counsel 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great product and a lot of really good people.

    Cons

    leadership struggles over and over again and just when you think they make a little stride business support hires a new consultant and proposes a reorg

    2 people found this review helpful
Viewing 1 - 10 of 641 Reviews
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Crown Castle Reviews FAQs

Crown Castle has an overall rating of 3.9 out of 5, based on over 822 reviews left anonymously by employees. 72% of employees would recommend working at Crown Castle to a friend and 71% have a positive outlook for the business. This rating has improved by 10% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has improved by 3% over the last 12 months.

72% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Crown Castle to be culture, coworkers, benefits and the cons to be senior leadership, career development, management.

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Crown Castle photo of: Halloween in the Miami office
Crown Castle photo of: San Francisco Tower, Small Cells, and Fiber BBQ
Crown Castle photo of: Teammates running the Pittsburgh Marathon together
Crown Castle photo of: Taking our St. Louis District team out to the ballgame
Crown Castle photo of: Pittsburgh people showing off our campus
Crown Castle photo of: Phoenix office kickball league champs
Crown Castle photo of: Legal Department Holiday Party fun
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Glassdoor has 822 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.