Crown Castle Employee Reviews about "great benefits"

Updated Nov 21, 2020

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3.5
56%
Recommend to a Friend
71%
Approve of CEO
Crown Castle CEO Jay Brown
Jay Brown
240 Ratings
Pros
Cons
  • "Not a lot of realistic / meaningful communication from upper management(in 18 reviews)

  • "Crown preaches work life balance but does not always higher additional resources to maintain pace(in 17 reviews)

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "great benefits"

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  1. Helpful (1)

    "Great company"

    5.0
    Current Employee - Salesperson in Orange, CA

    I have been working at Crown Castle full-time

    Pros

    Great Company, Great Benefits too!

    Cons

    None that i can think of.

  2. Helpful (6)

    "Company Review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Technician in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Crown Castle full-time

    Pros

    Fair pay, great benefits and working environment.

    Cons

    Caught up in work force reduction... Company seemed to have gotten too big too quickly.


  3. Helpful (14)

    "Was a good company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Coordinator 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Crown Castle full-time for more than 8 years

    Pros

    Great benefits, good culture. Nice offices, transparent at times.

    Cons

    Focus has changed from taking care of employees to who you can get rid of. Hiring people outside the company that go against everything they preach about culture. Constant reorganization. Course correcting a bad business decision made a few years ago that cost them a lot in the immediately.

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    Crown Castle Response

    November 9, 2020Business Support

    Hi, we appreciate you taking the time to write this review and share your Crown Castle experience. It’s important to us that we have strong leaders who can motivate and grow their team at Crown Castle. We respect your honest feedback and we’d like to speak with you to get more information on your personal experience. This will help us be the best we can be for current and future teammates. Please reach out to us at MyExperience@crowncastle.com with the best way to contact you and a member of business support will be in touch.

  4. Helpful (3)

    "If you’re a employee Contract employees will do more work than you"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Construction Manager in Phila, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Crown Castle full-time for more than 5 years

    Pros

    Ok pay great benefits company car , bonuses (not this year)

    Cons

    Well where do I begin what happened to crown castle ? They bought all these fiber companies and bled money to light tower. Then what didn’t make sense was that they had internal splicers and they still uses contract vendors to perform the work. Small cell contract employees were often used in the field more often than employees of Crown.. Employees of Crown Castle were always working by the “B3” values and when they turned thing in that were wrong they were told not to say anything and were often intimidated and targeted by project managers. So often project managers would find a way to write you up make false allegations and even lie about employees. Just recently Crown terminated 250+ employees so i would not say your job is safe any longer everyone has a target on their back. Good luck to the ones that lost their jobs one week before a holiday sad Elliot capital has pushed this place to a breaking point

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  5. Helpful (2)

    "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time for more than 10 years

    Pros

    Great people. Leadership cares for employees. Fair pay, great benefits. Great business.

    Cons

    Not enormous amount of upward mobility.

  6. Helpful (1)

    "Amazing Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Performance in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time for more than a year

    Pros

    Great benefits, solid culture, caring co-workers, great product at the right time.

    Cons

    Lots of organization change recently

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  7. Helpful (15)

    "Used to be a great place for CMs and PMs"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Construction Project Manager 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Crown Castle full-time for more than 5 years

    Pros

    Great benefits and somewhat good work-life balance....or at least it used to be.

    Cons

    Very political and clicky. You will be overworked and under paid.

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  8. Helpful (10)

    "Boys Club"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Operations 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time for more than a year

    Pros

    Great benefits for full time employees

    Cons

    a lot of favoritism towards particular individuals

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  9. Helpful (4)

    "Culture is king"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Architect in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crown Castle full-time for less than a year

    Pros

    Executive leadership is transparent and communicates frequently with employees. There is a vibe from the leaders they genuinely care for the employees. This is a complete 180 from the culture at other telecommunications companies I've worked at. Benefits are great. Gym reimbursement up to $50/month, cell phone up to $100/month, $2000 HSA contribution for families, 10% 401K match when contributing at least 6%, paid maternity and paternity leave, 18 days PTO + 1 floating holiday with additional 5 days PTO every 5 years (not bad, but I gave up 26 days PTO leaving my previous employer after 12 years), and Bonusly recognition program is fantastic and frankly is the only recognition program I've ever seen that truly works.

    Cons

    Not much, but if I had to pick one it's the anti-work from home policy. While they do allow for flexibility and are reasonable, I do feel there are certain positions which can be just as effective working from home as working in an office. In my case, I feel I would be more effective working from home as I find it distracting being in an office.

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    Crown Castle Response

    October 4, 2019The team at Crown Castle

    Yes! We believe culture is king here as well and we work hard to build and nurture it. Thank you for sharing your views on our business and your personal experience. We listen to all feedback and use it to help shape our approach. Please keep contributing your feedback and ideas via our Company Conversations and intranet.

  10. Helpful (16)

    "Keep talent"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Crown Castle full-time for more than 3 years

    Pros

    Great benefits. 401K, profit sharing, RSU's, Healthcare

    Cons

    Age discrimination, lack of diversity with both gender and race.

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    Crown Castle Response

    October 2, 2019VP Internal Communications

    I appreciate you taking the time to share your experience. We talk about our B3 values as they are core part of who we are as a business and how we all behave as Crown Castle teammates. That ubiquity is what creates the culture that our people say makes us a special place to work. Thank you for sharing your feedback, as every opinion we receive helps us to improve. I wish you every success in the next stage of your career.

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