Crum & Forster Reviews | Glassdoor

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Crum & Forster Reviews

Updated Sep 29, 2019

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Found 110 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
57%
Recommend to a Friend
64%
Approve of CEO
Crum & Forster CEO Marc J. Adee
Marc J. Adee
48 Ratings
Pros
Cons
  • "There is very little room for advancement and even less room for job security and the low pay was not worth the stress level(in 5 reviews)

  • "While upper management has a vision, they have not done so well on the execution of the vision(in 4 reviews)

More Pros and Cons
  1. "Pet Insurance Team: Wonderful environment and team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Contact Center Representative in Akron, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Crum & Forster full-time for less than a year

    Pros

    Upbeat, supportive, kind team. Great benefits, including 4 weeks of PTO at start. Very rewarding work. P&C insurance training & license paid by company. Constant positive feedback from management, team, and customers. Take your well-mannered dog to work!

    Cons

    There aren't any cons here.

    Crum & Forster2019-08-29
  2. "No Loyalty To Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Executive Assistant in Newark, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Crum & Forster full-time for more than 5 years

    Pros

    Flexible schedule if your manager approves it.

    Cons

    No job security, in one day and out the next when they're done with you.

    Advice to Management

    Don't allow favoritism and nepotism push good people away.

    Crum & Forster2019-09-29
  3. "Doesn't care about the hard workers at all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Crum & Forster

    Pros

    Easy work with little thought actually needed in most cases

    Cons

    Stupid/poor leadership, poor rewards, poor work environments, discriminatory hiring practices

    Advice to Management

    Learn how to be real leaders... Not corporate goons

    Crum & Forster2019-08-16
  4. Helpful (4)

    "New CEO has revitalized the culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Underwriter in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crum & Forster full-time for less than a year

    Pros

    Marc Adee has really revitalized the company. HQ and all offices completely remodeled and modernized. Employee centric culture, bonuses for achievement and great benefits. Very flat management, people in the field have easy access to home office. I’ve worked at much larger companies with giant corporate structures - C&F is a breath of fresh air.

    Cons

    Company is in a growth mode so there are some pain points around new products, processes, etc. However, this is just part of being in a rapidly growing company - I’d rather have pain poimts from new things than work at a company that isn’t growing or is already just a giant corp.

    Advice to Management

    Keep up the innovation - new coverage products are helping in the market and the eventual transition of systems will also help.

    Crum & Forster2019-03-17
  5. Helpful (3)

    "Great place I guess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Crum & Forster full-time for more than a year

    Pros

    Good work life balance

    Cons

    Low pay and low bonus

    Crum & Forster2019-03-12
  6. Helpful (4)

    "Expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Analyst in Morristown, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Crum & Forster full-time for more than 5 years

    Pros

    Beautiful building with modern facilities.

    Cons

    No consistency in claims handling. Poor training. No incentives for hard work. Too many AVP's, VP's, and Directors. 1.1% raises. Outdated computer systems.

    Advice to Management

    It's not all about the bottom line. It should also be about the happiness of the people that make your clients happy. The benefits increased more than the salaries did. That's a surefire recipe for low morale.

    Crum & Forster2019-03-07
  7. Helpful (1)

    "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Underwriter in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crum & Forster full-time for less than a year

    Pros

    Vision for the future. Excellent work life balance. Work from home flexibility. Benefits are very strong - plus perks like on-site gym, free snacks, and fitbit for every employee.

    Cons

    None that I can think of so far.

    Crum & Forster2019-01-29
  8. "Good room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accounting Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crum & Forster full-time

    Pros

    Nice environment, Lots of room for growth in the company

    Cons

    No possibility of yearly bonus, unlikely to reward raises

    Crum & Forster2019-01-30
  9. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crum & Forster full-time

    Pros

    benefits, management, hours, pay for performance

    Cons

    none, enjoy working there vey much

    Crum & Forster2019-01-04
  10. "Policy Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crum & Forster full-time

    Pros

    good benefits and days off

    Cons

    need to fill open positions faster

    Crum & Forster2018-12-18
Found 110 reviews