Crunch Fitness Reviews in New York, NY | Glassdoor

Crunch Fitness New York Reviews

Updated April 11, 2017
31 reviews

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New York, NY

3.6
Star Star Star Star Star
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Keith Worts
13 Ratings

31 Employee Reviews

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Pros
Cons
  • It is very low pay, and there is not much incentive to work harder (in 9 reviews)

  • The place has a high turnover rate due to negligence by the company (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "Truly enjoy being part of this no judgment inclusive, and fun Fitness Community."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in New York, NY
    Current Employee - Operations Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crunch Fitness full-time (More than 3 years)

    Pros

    Crunch Fitness is a close knit, supportive environment that encourages unity and kindness from the CEO to the front desk. We work as a team towards the common goal of creating a top notch member experience.

    Cons

    When our members have to cancel their membership because of a significant move , it feels like we have a lost a member of our family.
    We are always sad to see them go.

    Advice to Management

    Continue to nurture and support all employees and to encourage both personal and professional growth


  2. Helpful (1)

    "A very Edgy, Alternative and Fun Company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in New York, NY
    Current Employee - General Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crunch Fitness full-time (More than 8 years)

    Pros

    The staff at each location generally cares about each other and the members. The corporate office is extremely helpful and supportive of the employees and there is always room for growth and opportunities to advance. Keith Worts, our CEO is very approachable and down to earth, genuinely cares for all employees and is always open to listen to suggestions and feedback from staff members to help create an even better work environment and experience for our members.

    Cons

    No cons that I can think of. I have worked for Crunch for the last 10 years and can honestly say that I enjoy coming to work everyday!

    Advice to Management

    Keep up the great work Crunch!


  3. "True Connection/Fun is Key"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Director in New York, NY
    Current Employee - National Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crunch Fitness full-time (More than 10 years)

    Pros

    The People, The Uniqueness, The Coolness, The Emphasis on Fun, The Heart behind the Brand.

    Cons

    Not always clear systems and not always clear on the channels of support.

    Advice to Management

    Not sure yet. I think there are so many things growing, brewing - and all good stuff. If we keep on striving to CONNECT our people - our teams and inspire the fun in innovative, trusting ways - then we will keep growing in the right direction.


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  5. Helpful (1)

    "worked there 97 - 2002"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch General Manager in New York, NY
    Former Employee - Branch General Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Crunch Fitness full-time (More than 3 years)

    Pros

    Lots of colours and attempts at a playful atmosphere to bring a new view at fitness. A focus on the unique brand

    Cons

    very sales driven and always pushing the staff to get more from their members which puts off the members who are regularly bombarded with deals

    Advice to Management

    Remember the humour of the rabbit, Crunch was that exotic flavor of New York, lost to commercialism.


  6. "Good atmosphere, horrible pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Crunch Representative in New York, NY
    Former Employee - Crunch Representative in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Crunch Fitness part-time (Less than a year)

    Pros

    - Great atmosphere at the gym
    - Willingness from management to give you mentoring and opportunities to learn and grow
    - Nice people, both in the team as well as gym clients (for the most part)
    - Fun energy
    - Free gym membership

    Cons

    - *Terrible* pay. I worked part time, but even if I had worked full-time the pay was so low I would've been obligated to have two jobs. It pays less, hourly, than fast food restaurants in NY with the updated laws.
    - lack of benefits
    - conflict management with customers who are overdue/aggressive - there was no policy in place on how to deal with these situations and several times when situations escalated to physical violence, management expected us to deal with it. They would eventually come over to the front, but the police was only called after glass was broken/objects were thrown around. There were several instances of this.

    Advice to Management

    Have the safety of your employees at the forefront of your concerns.
    Pay liveable wages. Nobody is working for fun, we're all working so we can pay rent and buy food.
    Keep up the opportunities for growth and the atmosphere of the gyms. The values the company stands for are good ones and I would love to see them trickle down to the locations further.


  7. Helpful (1)

    "Personal trainer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in New York, NY
    Current Employee - Personal Trainer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crunch Fitness full-time (Less than a year)

    Pros

    Amount of knowledge gained through managers and regional directors are great

    Cons

    It's based on your effort, if you don't put in effort you won't make any money


  8. "Front desk staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Staff in New York, NY
    Current Employee - Front Desk Staff in New York, NY

    I have been working at Crunch Fitness part-time

    Pros

    Pretty easy job. Fill out some form, check ppl in, answer phone.

    Cons

    Standing all day can't sit. They open at 5 am.


  9. "Meh.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in New York, NY
    Former Employee - Personal Trainer in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Crunch Fitness part-time (More than 3 years)

    Pros

    Great gym and lots of great exercise machines... Very new and updated machines

    Cons

    You're nothing but a number. All they care about is meeting your quota even if no one signs up to gym

    Advice to Management

    Care more for your employees


  10. Helpful (2)

    "WORST JOB OF MY LIFE"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in New York, NY
    Former Employee - Personal Trainer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Crunch Fitness (Less than a year)

    Pros

    you can work out all the time, that's about it. This place is a disgrace for the fitness industry

    Cons

    You have to lie to your clients in order to have them buy personal training packages, out of those packages you only get a fraction of what you are working for. They push to sell sell sell and meet quotas at the end of the job. The job is a sales job.

    Advice to Management

    Management does not care and always push for more sales with no regards for peoples results


  11. Helpful (1)

    "Front desk associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Associate in New York, NY
    Former Employee - Front Desk Associate in New York, NY

    I worked at Crunch Fitness part-time (More than a year)

    Pros

    Lots of tasks done, multitasking, good learning experience if you work well under pressure, clean environment.

    Cons

    Unprofessional management, not enough training developed, does not care enough about employees.

    Advice to Management

    Start training the right employees or there will be high turnover rates.


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