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Crunch Fitness

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Crunch Fitness

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Crunch Fitness Reviews

Updated May 25, 2023

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Found 1,390 of over 1K reviews
3.3
53% Recommend to a Friend
61% Approve of CEO

Found 1,396 of over 1K reviews

3.3
53%
Recommend to a Friend
61%
Approve of CEO
Crunch Fitness CEO Keith Worts (no image)
Keith Worts
423 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
  • "Low pay and you have to stand up your whole shift(in 119 reviews)
  • "Poor management and organization.(in 114 reviews)
  • "I've seen the personal training 'manager' trash talk his own clients behind their back and other co workers.(in 36 reviews)
  • "No benefits until a year of working(in 34 reviews)
  • "no growth as a trainer outside of becoming a manager.(in 31 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Crunch Fitness and is not affected by filters.

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  1. 5.0
    Current Employee

    pretty easy

    May 21, 2023 - Member Service Representative I (MSR I) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    honestly super easy you check in guest and you honestly get to talk with them

    Cons

    barley any hours given and pay is low

    1 person found this review helpful
  2. 4.0
    Former Employee

    Building Efficiency

    May 15, 2023 - Sales Representative/Customer Service 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company has done a great job at improving efficiency where it can be improved. The Fort Collins Crunch location is among the top 10 in the nation. Although it's new the strengths are in the staff where they prove to be supportive of their members and instil positive and open customer service to its members. Working solely in customer service helps be build profiles among our members to better enhance their experience to make them feel as if this gym is built around them. Daily offerings for training programs and membership opportunities help develop each part of the staff at the front desk to better help identify strengths and weaknesses of the membership. Which eventually leads to new methods of showing product value and the need for our services.

    Cons

    The organization overall is not at its highest efficiency. With communication errors among the staff. The company's interests are not in line with what the company stands to promote. Reason being the company is based on an equity sharing contract. Those invested in the contract will cut costs for even those top 10 companies and sacrifice the growth and advancement of those top profit locations where investment would increase sales.

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  4. 2.0
    Current Employee

    Lacking in hours

    May 24, 2023 - Team Member in La Mirada, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The job is very chill, not heavy volume like restaurant jobs, doesn't wear you out like most jobs in this state.

    Cons

    Work hours are terrible, I've seen about 5-8 employees, from front desk to personal trainers come and go from here because they don't get enough hours, either the gym is making bad business or the owners can't manage finances right or care to, either way stay away from this place if you want something as a starter with a decent amount of hours (20 and more). If you work here two weeks what you see is what you get with hours, don't expect those change at all.

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  5. 3.0
    Current Employee, less than 1 year

    Lots of chaos for little pay

    May 20, 2023 - Kids Crunch Employee in Baton Rouge, LA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    * Free gym membership *Able to bring a guest and have access to hydro massage chairs and tanning beds

    Cons

    Although Crunch is an easy job for college students, what the kids crunch area deal with isn’t worth it for the pay. I can honestly say they don’t care about kids crunch area as much as they do in the front desk. Would recommend if you don’t care about getting more than $300 every 2 weeks, other than that, I wouldn’t recommend.

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  6. 4.0
    Former Employee

    Easy extra extra cash

    May 24, 2023 - Team Member in Memphis, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It’s super easy and the people are nice

    Cons

    The pay is low but you aren’t doing much

    Be the first to find this review helpful
  7. 5.0
    Current Employee

    front desk

    May 15, 2023 - Front Desk Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very fun job and easy to talk to people.

    Cons

    Have a lot of people to attend to, with no help sometimes. It's not a bad thing tho.

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  8. 5.0
    Former Employee

    great place to work in college to make more money and work in a fitness environment

    May 16, 2023 - Caregiver in Bound Brook, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    friends, schedule, gym membership, and flexibility

    Cons

    pay, watch too many kids at one time

    Be the first to find this review helpful
  9. 4.0
    Former Employee, less than 1 year

    Fun work environment

    May 13, 2023 - Customer Service Manager (CSM) in Medford, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very easy going position, you get to know and understand all members

    Cons

    Overload of customer issues and it was hard to get equipment fixed

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  10. 4.0
    Current Employee, more than 1 year

    Friendly as a community, not much growth potential

    Apr 29, 2023 - Personal Trainer in Elk Grove, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun environment, Great clientele, Outgoing teammates, Decent pay,

    Cons

    Not much room for growth, Clientele to trainer ratio is rough, Experience doesn’t necessarily mean more pay, Etc

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  11. 4.0
    Current Employee, more than 1 year

    High expectations for less than a livable wage

    May 1, 2023 - Front Desk Receptionist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    GM and team mates are great.

    Cons

    You’ll be expected to help sales, book PT consultations, and work janitorial but see no additional income from it. Management above GM doesn’t prioritize maintaining gym equipment, overall structural maintenance, or saunas well.

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Viewing 1 - 10 of 1,396 Reviews
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Crunch Fitness Reviews FAQs

Crunch Fitness has an overall rating of 3.3 out of 5, based on over 1,448 reviews left anonymously by employees. 53% of employees would recommend working at Crunch Fitness to a friend and 40% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Crunch Fitness employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Crunch Fitness. This rating has decreased by -5% over the last 12 months.

53% of Crunch Fitness employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Crunch Fitness 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Crunch Fitness to be career development, workplace, coworkers and the cons to be culture, benefits, management.

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Glassdoor has 1,448 Crunch Fitness reviews submitted anonymously by Crunch Fitness employees. Read employee reviews and ratings on Glassdoor to decide if Crunch Fitness is right for you.