Crunch Fitness Reviews | Glassdoor

Crunch Fitness Reviews

Updated September 18, 2018
315 reviews

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3.1
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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Keith Worts
106 Ratings

315 Employee Reviews

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Pros
  • "Access to discounted continuing education, lovely clients, free gym membership" (in 39 reviews)

  • "In addition, a benefit is the free gym membership to every Crunch location" (in 39 reviews)

Cons
  • "Can require some long hours depending on your role or position" (in 13 reviews)

  • "I was hired as a personal trainer" (in 13 reviews)

More Pros and Cons

  1. "Good workplace"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crunch Fitness part-time

    Pros

    Flexible shifts
    Laid back work environment

    Cons

    Heavy on selling Personal Training


  2. "great for college student"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good environment, flexible hours, great facility

    Cons

    hard to get a lot of hours

  3. "Management's Actions Don't Reflect "Core Values""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Crunch Fitness full-time

    Pros

    Crunch Membership
    Discounts
    Co-workers support each other

    Cons

    Benefits slashed in 2018
    Executive team out of touch with members and employees
    Wage freezes of convenience
    Constant comp plan adjustments to cut costs
    Club managers budgets continually cut deeply

    Advice to Management

    Decisions are not being made with the Crunch's core values in mind. The angel on Keith's shoulder puts out great philosophy of the company culture for both employees and members, but the devil on the other shoulder is making the decisions that result in disappointing experiences for both groups!


  4. "Front Desk Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The free premium gym membership is nice

    Cons

    The hours are very long and management was not flexible in scheduling


  5. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Crunch Fitness part-time

    Pros

    Forming relationships with members and skme coworkers

    Cons

    Lack of coworkers hired to cover shifts, lazy managers, high expectations for sales with no way to reach them

    Advice to Management

    Do your jobs!!!


  6. "Great part-time job!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crunch Fitness part-time

    Pros

    Free access to gym anytime, always had opportunities to come in or switch my shift with someone, also had down time to study on the side while at work.

    Cons

    Management is clique-y and can sometimes not take you seriously if you haven't earned their respect yet.


  7. "This is for the Franchise in San Diego"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crunch Fitness part-time

    Pros

    Fitness is fullfilling, even at the more corporate gym level. Great learning as you deal with all kinds of different clients and needs. You learn to market yourself and learn sales. Loose structure can work to your advantage for sales and clients as long as your not de-valueing your training. Make your own prices, which means you can make big bucks.

    Cons

    The management in the San Diego Franchises are lacking expertise and there is constant miscommunication between investor owners, managers, and employee's. The company is beginning so you will run into constant issues like pay, commission, and daily policy changes. Management can make a new policy overnight, and discipline you for not following a policy that you ever heard of. Its a corporate title, but anything goes in what they can do as long as sales goals are hit. Unfortunately in my gym this goes to water down personal training prices just so they can make a sale and Im at the mercy of sometimes de-valueing my training to a low price just so some I can or a fitness manager can "hit numbers."

    Advice to Management

    Start following the crunch corporate outline for running each gym and start looking at employee satisfaction for your franchise. Set standards for each gym and do not allow management to wave from those standards and policies. Find a way to stay consistent with those standards so employee's can figure out what to expect in their job duties, responsibilities, and pay.

  8. "Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in New York, NY
    Former Employee - Regional Sales Manager in New York, NY
    Recommends
    Approves of CEO

    I worked at Crunch Fitness (More than 3 years)

    Pros

    Great place to work, good energy, sales driven

    Cons

    Long hours, no room for growth above multi club management, poor pay vs responsibility

    Advice to Management

    improve pay structure


  9. "Absolutely amazing"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The environment is amazing and so is staff

    Cons

    Since it’s a gym the cons are equipment not being organized

    Advice to Management

    Doing great don’t change anything


  10. "Bad Fitness Manager and very sells driven"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in New York, NY
    Former Employee - Personal Trainer in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Crunch Fitness part-time

    Pros

    Very environment, great co-workers and members were pretty good too.

    Cons

    Pay sucks, very bad fitness manager who is not organized and didn’t even know my work schedule. You only get paid by commission after your probation period is over. Not enough hours to prospect to get clients and they blame the trainers when the club don’t hit ridiculous monthly goals.

    Advice to Management

    Have better leadership and pay trainers salary


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