Crunch Fitness Reviews | Glassdoor

Crunch Fitness Reviews

Updated February 12, 2019
350 reviews

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3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Keith Worts
122 Ratings

Employee Reviews

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Pros
  • "Access to discounted continuing education, lovely clients, free gym membership" (in 43 reviews)

  • "In addition, a benefit is the free gym membership to every Crunch location" (in 42 reviews)

Cons
  • "Another con is that some departments are expected to perform at much higher standards, causing small teams to work long hours around the clock" (in 15 reviews)

  • "There is no full time personal training sales guy, so you have to build your book of business from scratch" (in 14 reviews)

More Pros and Cons

  1. "Great Company with Lots of Ability to Grow"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Group Fitness Instructor
    Current Employee - Group Fitness Instructor
    Recommends

    I have been working at Crunch Fitness part-time (More than 3 years)

    Pros

    They offer lots of new training opportunities.
    Class formats change often to keep it fresh for both instructor and students.

    Cons

    Base pay, do not expect salary to change.


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in Palmdale, CA
    Current Employee - Personal Trainer in Palmdale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crunch Fitness full-time (More than a year)

    Pros

    Free gym membership, be able to set your own schedule

    Cons

    work schedule is based on the amount of clients

    Advice to Management

    None, I have a great manager

  3. "Typical corporate gym"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer
    Former Employee - Personal Trainer

    I worked at Crunch Fitness full-time (More than a year)

    Pros

    Decent payout structure, tuition reimbursement, overall decent people that work there.

    Cons

    It’s a sales job at the end of the day. Management will try and frame it about you getting what you are worth but really it’s about hitting sales goals. The money can be good if you hit all the criteria for bonus which most clubs don’t hit regularly. No benifits unless you work 35 plus hours a week. No vacation time unless you are a master trainer (that’s a 4 year commitment). You can survive doing this for a few years but then you will collapse at 2+ years to find something better.

    Advice to Management

    Treat your employees like you want them to stick around. Vacation time would solve a lot of moral issues. Stop looking at trainers as Dollar signs and look at them as people.


  4. "It’s a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative
    Current Employee - Member Service Representative
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Crunch Fitness part-time

    Pros

    Pretty laid back
    Meet new people
    Free membership

    Cons

    A lot of angry people yell at you after the annual maintenance comes out


  5. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Crunch Fitness part-time

    Pros

    You get a free gym membership.

    Cons

    Management not consistent. Treat employees horribly.


  6. "Don't do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fitness Manager
    Current Employee - Fitness Manager
    Doesn't Recommend

    I have been working at Crunch Fitness full-time (Less than a year)

    Pros

    Working in fitness and training clients

    Cons

    Mistreatment, poor pay. Horrible upper management. Quick to blame you for things that are out of your control, and the members are horrible.


  7. "Horrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Crunch Fitness part-time

    Pros

    Members are amazing and the front desk associates are great.

    Cons

    Unorganized as hell. They have a guy who did prison time with no college background as a manager. He just cares about himself not the employees. If you try to speak up about what is going wrong and needs to fix, he gets an attitude. Uses the employees below him to his advantage to make himself look good. They don’t do background checks or drug testing.

    Advice to Management

    The Owners should listen to the complaints of the employees. It’s not fair to just pick management side automatically. The ones below see so much more. Doing that eliminates the high turnover rates. Also higher people who enjoy the field of work. Don’t just hire for looks or just because you need bodies in the facility. Be strict on training. What’s the point of having a training schedule and it’s not even being enforced? All jobs require employees do training.

  8. Helpful (1)

    "Terrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desk Staff
    Former Employee - Desk Staff
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Crunch Fitness part-time (Less than a year)

    Pros

    I can see none to list here

    Cons

    Expected to do managers work at desk staff pay, cleaning duties beyond the scope of position, lack of training, extensive issues with customer AND employee retention

    Advice to Management

    Pay your workers a liveable wage or you have no business being open. Pay your "managers" more they deserve more.


  9. "Revenue is the number one priority"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crunch Fitness part-time

    Pros

    Excellent equipment available for members

    Cons

    Pushy sales tactics for membership and personal training


  10. Helpful (1)

    "Highs and lows"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Crunch Fitness full-time

    Pros

    Working environment can be fun. Growth opportunities are available.

    Cons

    As Area Manager, you are never off.