Crunch Fitness Reviews
Updated May 25, 2023
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Top Review Highlights by Sentiment
- "I've seen the personal training 'manager' trash talk his own clients behind their back and other co workers." (in 36 reviews)
Ratings by Demographics
This rating reflects the overall rating of Crunch Fitness and is not affected by filters.
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- Current Employee★★★★★
pretty easy
May 21, 2023 - Member Service Representative I (MSR I)RecommendCEO ApprovalBusiness OutlookPros
honestly super easy you check in guest and you honestly get to talk with them
Cons
barley any hours given and pay is low
- Former Employee★★★★★
Building Efficiency
May 15, 2023 - Sales Representative/Customer ServiceRecommendCEO ApprovalBusiness OutlookPros
The company has done a great job at improving efficiency where it can be improved. The Fort Collins Crunch location is among the top 10 in the nation. Although it's new the strengths are in the staff where they prove to be supportive of their members and instil positive and open customer service to its members. Working solely in customer service helps be build profiles among our members to better enhance their experience to make them feel as if this gym is built around them. Daily offerings for training programs and membership opportunities help develop each part of the staff at the front desk to better help identify strengths and weaknesses of the membership. Which eventually leads to new methods of showing product value and the need for our services.
Cons
The organization overall is not at its highest efficiency. With communication errors among the staff. The company's interests are not in line with what the company stands to promote. Reason being the company is based on an equity sharing contract. Those invested in the contract will cut costs for even those top 10 companies and sacrifice the growth and advancement of those top profit locations where investment would increase sales.
Continue reading - Current Employee★★★★★
Pros
The job is very chill, not heavy volume like restaurant jobs, doesn't wear you out like most jobs in this state.
Cons
Work hours are terrible, I've seen about 5-8 employees, from front desk to personal trainers come and go from here because they don't get enough hours, either the gym is making bad business or the owners can't manage finances right or care to, either way stay away from this place if you want something as a starter with a decent amount of hours (20 and more). If you work here two weeks what you see is what you get with hours, don't expect those change at all.
Continue reading - Current Employee, less than 1 year★★★★★
Lots of chaos for little pay
May 20, 2023 - Kids Crunch Employee in Baton Rouge, LARecommendCEO ApprovalBusiness OutlookPros
* Free gym membership *Able to bring a guest and have access to hydro massage chairs and tanning beds
Cons
Although Crunch is an easy job for college students, what the kids crunch area deal with isn’t worth it for the pay. I can honestly say they don’t care about kids crunch area as much as they do in the front desk. Would recommend if you don’t care about getting more than $300 every 2 weeks, other than that, I wouldn’t recommend.
Continue reading - Former Employee★★★★★
Pros
It’s super easy and the people are nice
Cons
The pay is low but you aren’t doing much
- Current Employee★★★★★
Pros
Very fun job and easy to talk to people.
Cons
Have a lot of people to attend to, with no help sometimes. It's not a bad thing tho.
Continue reading - Former Employee★★★★★
great place to work in college to make more money and work in a fitness environment
May 16, 2023 - Caregiver in Bound Brook, NJRecommendCEO ApprovalBusiness OutlookPros
friends, schedule, gym membership, and flexibility
Cons
pay, watch too many kids at one time
- Former Employee, less than 1 year★★★★★
Fun work environment
May 13, 2023 - Customer Service Manager (CSM) in Medford, MARecommendCEO ApprovalBusiness OutlookPros
Very easy going position, you get to know and understand all members
Cons
Overload of customer issues and it was hard to get equipment fixed
Continue reading - Current Employee, more than 1 year★★★★★
Friendly as a community, not much growth potential
Apr 29, 2023 - Personal Trainer in Elk Grove, CARecommendCEO ApprovalBusiness OutlookPros
Fun environment, Great clientele, Outgoing teammates, Decent pay,
Cons
Not much room for growth, Clientele to trainer ratio is rough, Experience doesn’t necessarily mean more pay, Etc
Continue reading - Current Employee, more than 1 year★★★★★
High expectations for less than a livable wage
May 1, 2023 - Front Desk ReceptionistRecommendCEO ApprovalBusiness OutlookPros
GM and team mates are great.
Cons
You’ll be expected to help sales, book PT consultations, and work janitorial but see no additional income from it. Management above GM doesn’t prioritize maintaining gym equipment, overall structural maintenance, or saunas well.
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Crunch Fitness Reviews FAQs
Crunch Fitness has an overall rating of 3.3 out of 5, based on over 1,448 reviews left anonymously by employees. 53% of employees would recommend working at Crunch Fitness to a friend and 40% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
53% of Crunch Fitness employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Crunch Fitness 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Crunch Fitness to be career development, workplace, coworkers and the cons to be culture, benefits, management.
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