Crunchyroll Reviews | Glassdoor

Crunchyroll Reviews

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Found 21 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
51%
Recommend to a Friend
44%
Approve of CEO
Tom Pickett
15 Ratings
  1. Helpful (3)

    "Love going to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crunchyroll full-time for more than a year

    Pros

    Great culture, tons of benefits onsite: gym, snack wall, beer on tap, diverse catered lunches and dinners, team outings, and the company is still growing and improving as best they can.

    Cons

    Open office environment was a bit of an adjustment for me, leads to a lot of distractions.

    Crunchyroll2017-07-13
  2. Helpful (11)

    "The most demoralizing tech company in Silicon Valley that I’ve ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Crunchyroll

    Pros

    401k matching Annual bonus Some good people who’ve stuck around Free subscription to Crunchyroll / VRV Fun, cute Netflix/YouTube -like industry (video/Media) and vibe $200/month commuter benefit

    Cons

    Very old and outdated system, infrastructure and mindsets No attempt at retaining talent - Crunchyroll lives off of “Passion Pay” basically exploiting the fans who were lured to come work here over other places that offer much better lifestyle, pay and career growth 100% top-down approach to every decision ever Leadership and decision-making very much removed from the actual audience demographic No real ways to voice...

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    Advice to Management

    Please get rid of obsequious, passive and demoralizing middle managers who consistently fail to display any capacity to lead and inspire. Without fundamental changes, every decision just seem short-sighted.

    Crunchyroll2018-01-04
  3. "Fun and Easygoing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Crunchyroll

    Pros

    Fun work environment and a team oriented environment!

    Cons

    Revolving staff that follows the new trend of switching jobs frequently.

    Advice to Management

    Look towards long-term hires rather than short term solutions

    Crunchyroll2017-03-06
  4. Helpful (20)

    "Crunchyroll is Ellation, read the Ellation reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Crunchyroll full-time

    Pros

    In short, there are still a few smart, humble, passionate people at Crunchyroll/Ellation despite the turmoil at the company. Free lunch and dinner four days a week, a very nice office and opportunities to have a big impact on the anime industry.

    Cons

    "Crunchyroll" is not a separate company. It's a product that the company Ellation maintains. The business teams for Crunchyroll are somewhat separated (though they're still in the same office) but engineering and many other departments are all part of Ellation proper. Read the Glassdoor reviews for Ellation. They don't bode very well. Petty politics and sabotage have resulted in layoffs for some of the most senior...

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    Advice to Management

    For Crunchyroll specifically, it might not be a bad idea to split it off into its own business unit with dedicated product, engineering, QA, support, etc. At least then you can shield it from the poisonous culture you've cultivated at Ellation proper.

    Crunchyroll2017-03-19
  5. Helpful (12)

    "Crunchyroll and Ellation are the same"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Crunchyroll full-time

    Pros

    Used to be a good place to work. I wrote a long review of this place once, I think one of the 3 stars (or maybe 4 stars), and I genuinely believed in the mission then

    Cons

    Go check the Ellation Glassdoor before you decide anything. Ellation is the "parent" company of Crunchyroll and while that may lead some people to think that perhaps Crunchyroll itself is a standalone unit within Ellation, more or less sheltered from all that's happening, it's not. Pretty much anyone who worked on Crunchyroll worked on the new product VRV as well, it is the same people the same teams (there was not enough...

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    Advice to Management

    cross your fingers and hope Amazon is kind enough to acquire the company

    Crunchyroll2017-03-10
  6. Helpful (17)

    "A once bright star now a supernova"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Crunchyroll full-time for more than 2 years

    Pros

    So much camaraderie, socializing, shared interests, etc. However since Ellation became prominent over Crunchyroll there wasn't the same vibe. It's one thing to love your work, but equally important to enjoy little moments with people around you. It's what give a workplace real soul.

    Cons

    Lots of uncertainty with where the company is going and proper strategy to achieve that. Too much ephemeral shifts cause delays and decisions based on questionable metrics. Culture of fear so people keep their heads down without questioning. Turnover rate is high and company sweeps departures under the rug.

    Advice to Management

    Lots of room for improvement starting with open transparent communication, minimize excuses and smoke screens. Set the foundations for success and see it through. Go with forward movement not backpedaling. Equal accountability & contributions within the company. Leaders should inspire others with their actions and lead by example, not words.

    Crunchyroll2016-05-05

    Crunchyroll Response

    May 9, 2016Head of PeopleOps/Talent

    Pros and Cons outlined here really depict a time of change in the company. This feedback is from a past employee and I can imagine many changes have taken place from time of employment to current. As an organization, we are very transparent about the change, and have truly embraced ...

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  7. Helpful (8)

    "Growing company with clear upside potential, but need to improve culture and come together as a team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Positive Outlook
    Approves of CEO

    I have been working at Crunchyroll full-time

    Pros

    - Unique position in a very attractive market -- the transition from traditional cable bundles (Time Warner & Comcast) to digital subscriptions is undeniable and poised to accelerate. Crunchyroll is one of the largest digital video businesses in what will become a very crowded area where many new entrants will fail. Crunchyroll is well-positioned to capture a sizable portion of the value transitioning from traditional...

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    Cons

    - Lack of shared values & culture. Crunchyroll has undergone a huge transition in becoming "Ellation". Crunchyroll hovered between 25-40 people for a long time, but then ballooned into a 150+ team within a year. If the new additions were asked why they joined the team, or the mission/vision of the company, I imagine there would have been a wide variety of answers -- this further muddled the "culture". This is not unique...

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    Advice to Management

    Answer the following questions: Why are we here? What's the long-term vision, and how are we planning to achieve it? What do we believe in and what do we cherish as a collective team? How do we create an environment that cultivates teamwork & cohesion? How do we motivate our team to accomplish our mission?

    Crunchyroll2016-04-04
  8. Helpful (6)

    "Fun, dynamic work environment, smart but humble people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mid-Level Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crunchyroll full-time

    Pros

    The number one reason people work here is the other people that work here according to our employee satisfaction survey which is a testament to the company culture. Employees are passionate about their interests outside of work and this has helped foster stronger relationships, whether its during our ski trips, off sites or hanging out after work. Solid benefits and perks

    Cons

    We went through a bit of an identity crisis when Crunchyroll created its own parent company, Ellation based on the streaming technology developed at Crunchyroll.

    Advice to Management

    Keep empowering employees to speak up and promote ideas.

    Crunchyroll2016-03-11

    Crunchyroll Response

    February 21, 2017Head of PeopleOps/Talent

    We take pride in having an evolving culture that is influenced by every new talent that we bring on to the team. We have a passionate team and this is also instilled in our culture. Thank you for the positive feedback.

  9. Helpful (20)

    "Stabilized, but dying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Staff Software Engineer in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Crunchyroll for more than 2 years

    Pros

    Still has: A great office, with everything. All the equipment, all the decor, a gym, a kitchen, brightly lit, in the best location a tech commute could have. Connected to a BART station. Nice. Pet are welcome, and the people are generally fans of the services so that's always an enthusiastic plus. Raises have finally come a couple years too late to save MANY who already left, but still very nice.

    Cons

    Politics, and corruption. Literal high school level politics with senior management all leaving in droves while the CTO and people he hired get forced out or are leaving/left as well. All the while this is happening there's scandal after scandal in several departments both very public and private as people disappear. No career track or guidance as people leave in disgust for other jobs or are forced out due to favoritism,...

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    Advice to Management

    Get management? So much of the management team has left, and so many others have little to no interest in managing.

    Crunchyroll2016-04-20
  10. Helpful (19)

    "Gone really downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Crunchyroll full-time

    Pros

    Free lunches and dinner 4 times a week. Probably should list that as a con as it's to keep people in the office working while in crunch. Competitive compensation. 401k matching. Stock options.

    Cons

    No work life balance. HR is catty and talks about employees negatively behind their backs. Desperately needs talent. High turnover rate. Had two people quit without notice recently. New employees often left with no guidance or onboarding. Way too many meetings and meetings about meetings. Meetings are just a complaint session where nothing gets resolved or accomplished. The project is missing technical leadership...

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    Advice to Management

    Stop trying to recruit everyone with a pulse and focus on quality people. Get someone in here that can actually set the project in the right direction. You grew too fast once you became Ellation. Seriously lay off the 20% of under performers as its really burdensome to pull the dead weight.

    Crunchyroll2016-04-08
Found 21 reviews