Crutchfield Reviews | Glassdoor

Crutchfield Reviews

Updated September 27, 2017
32 reviews

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4.1
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Bill Crutchfield Jr.
24 Ratings

32 Employee Reviews

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  1. "Technical Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Norton, VA
    Current Employee - Technical Support Representative in Norton, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crutchfield full-time (Less than a year)

    Pros

    The work is pretty challenging and the environment is docile. Not too much advancement opportunity but the work is pleasant

    Cons

    Lack of networking between co workers, leaves much to be disired in the social aspect

    Advice to Management

    Keep up the great work


  2. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Crutchfield full-time (More than 5 years)

    Pros

    They care about their employees well-being.

    Cons

    The call center is not for everyone.

  3. Helpful (1)

    "LOVE this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crutchfield full-time (More than a year)

    Pros

    After coming from a not-so-great previous job, I am particularly grateful for Crutchfield. The people are nice and they care about the customers. Like, they actually do, that's not just some sappy company slogan. My managers have been so good about genuinely caring about me and my life, and it's made certain struggles that I've had so much easier. I love that people can bring their dogs to work because I can't have a pet at my apartment and it's good to get some pet time in every day! The whole company has employee appreciation days twice a year plus other fun company-culture-building events that I always look forward to. It's been really great to work here and I hope to stay for a long time! The different departments are happy to work together, and anyone with a good idea or concern is heard, no matter what their job is.

    Cons

    Some of my coworkers are a little hesitant to experiment with positive changes. That said, there is still an overall culture of innovation, it just depends on who your managers are and who's in charge of what you're trying to improve or take chances on. The building is kind of old and looks like a typical office space inside, which I would love to see painted and brightened up, personally, but that's such a tiny nitpick.

    Advice to Management

    Keep being awesome :)


  4. "Fun place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Representative in Norton, VA
    Current Employee - Customer Support Representative in Norton, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crutchfield full-time (Less than a year)

    Pros

    Excellent Benefits, Room for Advancement, Great Environment. Supportive management. The computer and phone system is superior to other call centers.

    Cons

    As with any job dealing with the public, there is the occasional rude customer, but it is quite rare. No time off during the Holidays.

    Advice to Management

    Keep on doing what you're doing


  5. "Crutchfield"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crutchfield full-time

    Pros

    Great atmosphere, fun environment with new technology.

    Cons

    Hours were the only drawback for me.


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crutchfield part-time

    Pros

    flexible hours, friendly staff, laid back work environment

    Cons

    little incentives to perform as a part time worker


  7. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor
    Current Employee - Sales Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crutchfield full-time (More than 3 years)

    Pros

    The people employed there are a large part of what makes Crutchfield such a fabulous placetop work. The company provides a lot of meals, employee appreciation days, surprise bonuses for top performers, and the founder is a visionary like no other... the reason a small, privately held electronics retailer has survived when big box stores have not. Great benefits, too!

    Cons

    No room for advancement, the schedule is brutal for departments with direct customer contact.

    Advice to Management

    Too far removed from the sales floor to truly understand the challenges and pressure. While monthly bonuses are great, the means of calculating them are a mystery to all and mistakes are made. More vacation time will benefit employees who work varying shifts and enable them to be more productive at work.

  8. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlottesville, VA
    Former Employee - Anonymous Employee in Charlottesville, VA

    I worked at Crutchfield (More than 5 years)

    Pros

    Great people, great casual environment.

    Cons

    Pay needs to be keep up with cost of living in the area.


  9. "sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent company!! Always looking out for employee interest.

    Cons

    I have no cons to list for the company.


  10. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent company to work for. Pay is great and employees are awesome.

    Cons

    The only downside would be working one weekend day.

    Advice to Management

    None. The management team does a great job with everything.


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