Ctrip.com Reviews | Glassdoor

Ctrip.com Reviews

Updated March 19, 2019
47 reviews

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Ctrip.com Co Founders Min Fan and James Jianzhang Liang
Min Fan and James Jianzhang Liang
23 Ratings

Employee Reviews

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Pros
  • "Learn a lot from the team leader" (in 5 reviews)

  • "A flexible working environment, target oriented and ROI driven" (in 7 reviews)

Cons
  • "Work overtime and restaurant around is not so good" (in 5 reviews)

  • "bad management , really horrible" (in 3 reviews)

More Pros and Cons

  1. "Senior data analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ctrip.com full-time

    Pros

    Nice director, nice colleague. Comfortable work environment.

    Cons

    It's hard to get a fast promotion.


  2. Helpful (4)

    "Great pay with not much else."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Manager in New York, NY
    Current Employee - Market Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ctrip.com full-time (More than a year)

    Pros

    Pay is good for the role. Opportunity for running a territory very early in a career.

    Cons

    Frequent changes in regional management - new manager comes in every 3-6 months and changes the supporting team, leading to disruption in operations. Very stubborn approaches to working in a new market. Very little respect for written contracts, often blatantly breaking the terms of an agreement, and encouraging this behavior. Regional managers can be very political in their decisions.

    Advice to Management

    Hire management who is experienced and intelligent, don't just promote someone because they have been with the company for a few years. Allow local managers more autonomy. Take more feedback from local staff and hotel partners in order build a stronger product. Stop breaking the terms of contracts. Stop pitting departments against each other in a race to the bottom. Stop playing politics and start getting work done.

  3. "lower your expectation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Ctrip.com (Less than a year)

    Pros

    big brand, good place to get to know ota

    Cons

    mess management, less communication,


  4. "market manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ctrip.com full-time

    Pros

    Good benefit and travel incentives.

    Cons

    international communication is difficult between the offices.


  5. Helpful (1)

    "Ctrap"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Editor & PR Manager
    Current Employee - Web Editor & PR Manager

    I have been working at Ctrip.com full-time (More than a year)

    Pros

    Travel, good salary, nice headquarters

    Cons

    Bad management style, poor communication

    Advice to Management

    Treat employees with more respect


  6. "great place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Really great working environment. Nice people.

    Cons

    Can not really list any con


  7. Helpful (2)

    "big data analysis manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Big Data Analysis Manager in Arlington, VA
    Former Employee - Big Data Analysis Manager in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ctrip.com (More than a year)

    Pros

    great work environment, nice culture and smart colleagues.

    Cons

    Ctrip.com has many older employees who have worked for many years, which maybe adversely affect the company's innovations.

    Advice to Management

    The company need to hire more freshmen.

  8. "Good opportunity in online traveling area"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ctrip.com full-time

    Pros

    engineering team is growing fast, there a lots of opportunity there

    Cons

    engineering culture is bad, lack of good engineers


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ctrip.com full-time (More than 3 years)

    Pros

    good staff benefits, positive and comfortable working environment, nice workmate and leader, nice corporate culture, flexible

    Cons

    working with many different teams in different locations


  10. "Market Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Ctrip.com full-time

    Pros

    Grow rapidly in OTA industry, and absorb lots of industry knowledge

    Cons

    bad salary, disorganised management, unuseful HR