CubeSmart Employee Reviews | Glassdoor

CubeSmart Reviews

Updated February 20, 2017
156 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Approve of CEO
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Christopher P. Marr
75 Ratings

156 Employee Reviews

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Pros
  • If you are lucky, a rent free apartment, (in 8 reviews)

  • Motivating work environment everyone is willing to assist at anytime to answer a question (in 7 reviews)

Cons
  • Upper management appears to be some secret ivy league club that one needs to be initiated into (in 12 reviews)

  • Inconsistency, lack of communication, and low pay/ only so-so benefits for amount of work required (in 10 reviews)

More Pros and Cons

  1. "Good corporate culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX
    Recommends
    No opinion of CEO

    I have been working at CubeSmart full-time (More than a year)

    Pros

    Nice team-building workshops/district meetings, upper management was very attentive and actively engaged with the employees, there is a lot of room for growth within the company.

    Cons

    The store manager position is equal parts administrative work/customer service/menial labor. You clean up after Customers a lot, including some very disgusting messes...

    Advice to Management

    Keep up the good work in terms of employee work culture! It felt like the company truly cared about me as an employee.

    I wasn't paid enough as a store manager to put up with what I did from Customers, though, and the benefits package could use some work.


  2. Helpful (1)

    "District Manager in Training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager In Training in San Bernardino, CA
    Former Employee - District Manager In Training in San Bernardino, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at CubeSmart full-time (More than a year)

    Pros

    Great Pay, Great Training Program put in place. Good chances to learn from upper management. Got to travel a lot and meet different people in the company. Met some really great people during my time working here.

    Cons

    Dealing with customer complaints and break ins, Healthcare was not the best but it was better than nothing. These are all basic things you will find with a lot of customer facing jobs. Every job has it cons you either can deal with it or you can't. Very simple, some people have a great experience some where or a bad one. Work is work.

    Advice to Management

    Not much your doing what you need to do to stay in business can't be mad at that, everybody has a mouth to feed and a family to take care of.


  3. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Denver, CO
    Current Employee - General Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CubeSmart full-time (More than 8 years)

    Pros

    Great stability and great people to work with and for.

    Cons

    Medical could be better and more advancment oppurtunities.

    Advice to Management

    none


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  5. "Company Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Culture focuses on internal growth and exceeding the customer expectations internally and externally

    Cons

    Budgets are not always realistic despite having input. Majority is cut and dry despite need for additional funds. System for budgeting is being revamped so hopefully it won't be an issue for too much longer.


  6. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at CubeSmart full-time (More than 5 years)

    Pros

    Flexible schedule, great management to work with

    Cons

    High demand on time at times.


  7. Helpful (1)

    "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager/Field Training Specialist
    Current Employee - General Manager/Field Training Specialist
    Recommends
    Positive Outlook

    I have been working at CubeSmart full-time (More than 5 years)

    Pros

    Set hours. Set off days. Ability to negotiate your pay when entering. Company culture is enlightening. Live on manager possibility, some apartments are nicer than others. One can easily become complacent.

    Cons

    Pay increases are not set on annual review and are pennies. U can be moved at any time. No position or location is permanent. One can easily become complacent.

    Advice to Management

    Put District managers in place that know how to deal with people. How to talk to employees, not AT them...and that actually listen.


  8. "High volume call center, great pay/incentives"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CubeSmart part-time

    Pros

    Good pay, free food, occasional contests to receive gift cards, bonuses

    Cons

    Supervisors didn't help much. Loud work environment

    Advice to Management

    Better cubicles to block out the noise would make for a more enjoyable work experience.


  9. "Nothing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charleston, SC
    Current Employee - Anonymous Employee in Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Benefits, Great Teammates, Great Entry Job, Company has great work ethics.

    Cons

    You as a manager have to work every Sunday and Monday. No chance to worship if you do.


  10. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Gretna, LA
    Current Employee - General Manager in Gretna, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CubeSmart full-time (More than a year)

    Pros

    Free Apartment
    Insurance
    Paid Vacation and Holidays

    Cons

    somewhat difficult to move up

    Advice to Management

    Great company and culture


  11. "satisfactory"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at CubeSmart full-time (More than 5 years)

    Pros

    Great place for new customers. Good place for employees.

    Cons

    Poor place for existing customers over 1yr, 2 yr, etc. Rate Increases often. More in depth Training for employees.



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