School hours available for admin staff.
Terrible pay £8.75 per hour after two years service and two pay rises. Insist "secretaries" wear high heel shoes. Force Sales staff to start at 8.15 with morning meeting followed by a Power Hour of phone calls where told not even allowed to go to toilet. Make cleanliness of office 'everyone's responsibility hence toilets and kitchen communal areas not cleaned properly - I had urinary infection, not surprised if related to dirty communal areas. Administrators given huge responsibility for legal compliance yet training is a joke and pay just above legal minimum. Staff turnover enormous: had 4 Branch Managers in 4 years and seen countless Sales Advisor staff cone and go. Seen loads of questionable practices from "illegally" listed properties to disgusting treatment of co workers. Made to attend monthly "Out-Passioning" ( a made up word) meetings miles away and starting each morning before my designated time to start work. Sausage factory approach to estate agency.
Advice to Management
Door to door Sales is not a good way to sell homes.
I have been working at Cubitt and West full-time (More than a year)
the training - but it will cost you
Employees are made to sign a contract, to try and reduce staff turnover. They call it their "training fee". If you miss having a life, and don't want to work 12 hour days anymore; then they will charge you £1000 out of your salary to leave. Lunch breaks, or any breaks for that matter aren't permitted. The company claim to be the best - and they do this by promising Homeowners an over ambitious price for their property. The company bully their customers in to doing everything in-house (mortgage, conveyancing, etc) in order to secure the property of their dreams... but even if a deal is made; there's nothing to stop someone else coming in with a higher offer. This might sound great for the people that are selling their homes; but in my experience any property that has achieved an asking price higher than expected will only be down-valued by the surveyors anyway, So if you want to work for less than minimum wage, and say goodbye to your life; this is the job for you.
Advice to Management
invest in your employers
I worked at Cubitt and West full-time (More than a year)
Great branding and they get a lot of business so there's no need to canvas for it. Opportunities out there if your willing to be a backstabbing lying worker. Pension scheme, capital bonds scheme Yearly awards ceremony
Long hours for a rubbish basic. 20% pay cut after the company announced a record profit year in 2012. Bad management and unfair treatment of staff. Staff have no input to the work style in the office (depends on office)
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