Cue Clothing "staff discount" Reviews | Glassdoor

Cue Clothing Employee Reviews about "staff discount"

Updated Dec 9, 2019

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2.8
39%
Recommend to a Friend
26%
Approve of CEO
Pros
  • "Great pace with weekly deliveries of new season stock and the staff discount is amazing(in 16 reviews)

  • "My personal experience at Cue has been a positive one(in 6 reviews)

Cons
  • "However Cue is a business that I have known person after person be promoted internally and it does it's best to always retain its people(in 14 reviews)

  • "Constant pressure to make sales targets that were simply not possible(in 10 reviews)

More Pros and Cons

Reviews about "staff discount"

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  1. "A mix of good and bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Brisbane
    Doesn't Recommend
    Negative Outlook

    I worked at Cue Clothing part-time for more than a year

    Pros

    Friendly co-workers, lovely regular customer base, 50% discount staff discount

    Cons

    Constant pressure to hit (usually unattainable) daily productivity targets

    Cue Clothing2019-11-11
  2. "Unhelpful, Demanding and ridiculously cliquey"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cue Clothing full-time for less than a year

    Pros

    The training package is helpful. Reasonable staff discount, considering the expectation / requirement to wear new to store stock.

    Cons

    Pay offers vary amongst management with strict rules about not disclosing offer and wage amounts. Demanding unrealistic expectations for regional stores to match bigger city locations.

    Continue reading
    Cue Clothing2019-12-10
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  4. "Great workplace for passionate retailers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Area Manager in Melbourne

    I have been working at Cue Clothing full-time for more than 5 years

    Pros

    Respected Australian owned and made brand Hard working and passionate teams - very driven to perform/succeed. Great staff discount A lot of longevity within the business

    Cons

    Not a Monday - Friday job.

    Cue Clothing2019-07-15
  5. Helpful (2)

    "Cue Clothing Company is a unique culture and not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Sydney

    I worked at Cue Clothing part-time for more than 8 years

    Pros

    Staff discount is total of cost price plus 10% of the garment, which works out to be 45-50%. Not as much for coats. The company is an iconic Australia brand and has made so many ground breaking achievements through the history of fashion. This makes the brand very popular with customers and sometimes sells itself. Some styles remain to be made in Australia, despite all suiting being rolled out to be made offshore. The bonus scheme is for sales over $1500, meeting weekly targets and for management your monthly calendar reports.

    Cons

    Higher management are way out of their depth and are struggling to support their staff in stores. This has become more apparent as training at Cue used to be strong, disciplined and inspiring against all other brands. However recently, if you apply for Cue, you will walk into a company with zero leadership, poor staff morale, lack of support and disorganised day-to-day operations. This is the unsettling truth and core reason to the high turnover rate. They are also unable to recruit fast enough to replace the people they have lost, mistreated, whatever. It never used to be like this, but the new senior management team is just out of touch. They don’t even appear to understand the core business or explain KPIs to their staff. Sometimes I even question, do they even understand beyond the picture graph indicating green and red. Their lack of understanding of the business makes them scattered and difficult to work under as they do not contribute any real insight or influence. One senior manager doesn’t even know how to use the POS correctly or understand procedures and policies. Higher management will check-in via phone call by giving fluff customer service advice and lecture you about your sales. These phone calls are their oblique attempt to provide “support” and encourage you to do better. This is all well and good until your next shift with them- you’ll prob get side swiped before you could even begin to greet a customer and blossom as a salesperson. It’s all ironic and counterproductive. The problem is the lack of priming, strategy and execution from all ends of the spectrum. Nothing is ever followed through and it is all very inconsistent. Honestly, this used to be a proud and successful business to work for. But poor senior management has really been its downfall. If I was the owner I’d be besides myself because the numbers tell the truth and there is obviously something very very wrong. Another reason for low morale, is casuals are sometimes running some stores which makes you do long hours, more work and experience more stress without any acknowledgement, appreciation and pay to match from upper management. This is a terrible reality where casuals are left to run stores and expected to perform miracles. ESP if senior management are not willing to give them the fundamental support to succeed. There is no real care for their staff. Finally, HR is terrible. This cannot be stressed enough. If you find yourself being bullied and not a favourite super seller...You will most likely remain to be bullied throughout your career. Or just simply, if upper management decide they don’t like you, the company would conspire in unethical ways to ruin you, and later terminate you unfairly or bully you for your resignation. It gets toxic and becomes an emotionally draining experience.... None I have experienced myself. But I have seen first hand time and time again. Apply at your own demise, they are so desperate for staff they will probably hire anyone. The standards have dropped over the years, but if you are resilient and lucky to have a good store manager or colleagues...you may have a better experience!

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    Cue Clothing2019-05-13
  6. "Fantastic pace and highly rewarding!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Manager in Sydney
    Recommends
    Positive Outlook

    I have been working at Cue Clothing full-time for less than a year

    Pros

    Great support from senior management. A positive sales driven environment with high rewards on achievements. Career opportunities are endless if you are the right fit for the company! Great pace with weekly deliveries of new season stock and the staff discount is amazing!

    Cons

    Trying not to spend your pay on all of the fantastic fashion from Cue and Veronika Maine!

    Continue reading
    Cue Clothing2019-01-14
  7. Helpful (3)

    "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Cue Clothing part-time

    Pros

    Staff discount was incredible and the customers were great.

    Cons

    Management is unable to work with staff

    Continue reading
    Cue Clothing2019-02-15
  8. Helpful (2)

    "Cue Sydney CBD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Casual Sales Assistant in Sydney
    Doesn't Recommend
    Positive Outlook

    I have been working at Cue Clothing part-time for less than a year

    Pros

    - 50% staff discount - flexible shifts and hours if you meet the KPI and sell a lot

    Cons

    - horrible upper management - they don't really care about you, they just care about how much you can sell - you might not get the hours/shifts you want if you don't perform well

    Cue Clothing2018-08-16
  9. Helpful (5)

    "Worst company ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cue Clothing part-time for less than a year

    Pros

    Nothing It’s one of the worst companies you can possibly work at with horrible staff and hr Staff discount but even the discount wasn’t enough.

    Cons

    Everything It was competitive Catty work environment Snobby customers Stress levels are through the roof They practically own you like a cult

    Cue Clothing2018-05-10
  10. Helpful (2)

    "Bullying is not the way to make more $$$"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cue Clothing full-time

    Pros

    CUE is a big enough brand in Australia and New Zealand therefore you will get to meet many new colleagues, coming in and out of the company as turnover rates are quite high with many part time and casual staff involved. There is no clothing allowance or uniform provided but you will get a reasonable staff discount strictly for your own usage.

    Cons

    While most of the colleagues are really nice, hardworking, passionate about fashion, and loves creating a fun environment, there is a strong bullying and blaming culture from top management. Unrealistic productivity per hour is expected from every staff and failure to succeed will result in personal insults, embarrassment, threats, etc from the very top. This bully culture plays out differently on different staff and ambitious/desperate staff ends up scheming and cheating to achieve their own personal targets. Such behavior is tolerated and the general view is to fight for the sale. Nothing matters except your sales achievements.

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    Cue Clothing2018-01-12
  11. Helpful (1)

    "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Cue Clothing part-time for less than a year

    Pros

    1. Retail experience and training. 2. Staff discount (50%) 3. Okay-ish work environment. 4. No uniform allowance (expected to wear company clothing).

    Cons

    1. Bullying from management. 2. Always expected to reach unrealistic sales target. 3. Always expected to greet and than proceed to stalk/follow customers around the store and ask them if they want or need help (even after they have politely declined the help on more than one occasion). 4. Management does not understand that not everyone wants to shop at Cue, hence, not always busy and cannot reach targets. 5. Stock always late or no new stock at all.

    Continue reading
    Cue Clothing2017-12-26

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