Cullen/Frost Bankers Reviews | Glassdoor

Cullen/Frost Bankers Reviews

Updated October 3, 2017
121 reviews

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3.8
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Cullen/Frost Bankers Chairman & CEO Phillip Green
Phillip Green
36 Ratings

121 Employee Reviews

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Pros
  • Work/life balance is preserved with reasonable expectations for performance (in 8 reviews)

  • Great company values and culture (in 9 reviews)

Cons
  • Low pay, no developmental opportunities (in 7 reviews)

  • Little to no opportunity to get hired post-internship (in 4 reviews)

More Pros and Cons

  1. "CRL Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cullen/Frost Bankers full-time

    Pros

    I really loved what I did and the people I worked for.

    Cons

    They did not pay enough for my job skills so I had to leave

    Advice to Management

    Pay the employees more money


  2. "Bank Teller for Frost Bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Missouri City, TX
    Former Employee - Bank Teller in Missouri City, TX
    Doesn't Recommend

    I worked at Cullen/Frost Bankers full-time (More than 3 years)

    Pros

    Full-time employees are salary with a .50 cent raise each year. The benefits include health, vision, & dental. Employee lunches & gatherings.

    Cons

    Working the closing shift leaves you with a lack of teamwork having no one willing to cover you if an emergency arises or you become sick. I would cover others shift as well as my own & even filled in as a floater at other locations but when I had the flu I had to work with a face mask because they wouldn't let me off. I tried to excel in the company and was always overlooked. I had a manager that spent time locked away in her office or away handling personal business. There was a lot of favoritism shown and clicks inside the company. To get ahead it's all in who you know.

  3. "Relationship manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager
    Current Employee - Relationship Manager
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Cullen/Frost Bankers full-time (More than 10 years)

    Pros

    Great company values and culture

    Cons

    Bonus plan not good for smalle markets

    Advice to Management

    More opportunity to move to other departments


  4. "Bank Telller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in San Antonio, TX
    Current Employee - Bank Teller in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cullen/Frost Bankers part-time (More than a year)

    Pros

    Great company to work for, meet lots of wonderful nice and friendly people

    Cons

    They take advantage of the part time teller, they will make you work every Saturday. They will not go into detail about vacation. I worked there for 1 year and a half and when I put my two weeks in they did't pay for my vacation time. I worked Monday through Saturday with no vacation time.

    Advice to Management

    They could improve this company be informing each employee with the adequate information and give part time tellers a day off during the week. At least every two weeks or if that's to much to ask, once a month would be nice.


  5. "Associate Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ARM II in Houston, TX
    Current Employee - ARM II in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cullen/Frost Bankers full-time (More than a year)

    Pros

    Amazing culture with great bosses and co workers. Environment is all about developing each other as leaders and becoming great lenders.

    Cons

    Remote access is unavailable due to tax status which limits production to only on site. Other than that, this is an amazing company to work for and somewhere that loyalty is a given and competition is only external.

    Advice to Management

    N/A


  6. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cullen/Frost Bankers full-time

    Pros

    Hours, 8-5 no weekends. Locations are clean and updated d

    Cons

    Promotion based on personal relationships

    Advice to Management

    Run a meritocracy


  7. "Part Time Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cullen/Frost Bankers part-time (More than a year)

    Pros

    Frost is generally a great place to work, paid vacation time for part time employees, benefits, most people are great, and customers are loyal.

    Cons

    Management has taken a down turn, the pay is not competitive, too many changes occurring in a short amount of time with no real opportunity for input from employees which makes it easy to become unhappy. Communication could also be improved.

    Advice to Management

    Listen to your employees and communicate!

  8. "Well underpaid with no direction for upward mobility through lines of different business partners."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Dallas, TX
    Former Employee - Personal Banker in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Cullen/Frost Bankers full-time (Less than a year)

    Pros

    You have no goals and basically come to work and Teller and go home.

    Cons

    Not a lot of responsibility and you're expected to be able to move from branch to branch to fill gaps.

    Advice to Management

    Chairs for each location and more responsibility for your bankers.


  9. "Great company values employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Customer Service in San Antonio, TX
    Former Employee - Telephone Customer Service in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cullen/Frost Bankers part-time (Less than a year)

    Pros

    The company values their employees like I've never seen before. If they need you lunch cut shorter they provide lunch, they ask for volunteers to work more hours. They aren't strict with OT if you want it and there's a need, you got it.

    Cons

    It is a very high volume call center so it can be challenging, must have patience. But I think it's definitely worth it.

    Advice to Management

    Everything you're doing is great, maybe push online banking more to customers.


  10. "TELLER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Teller
    Former Employee - Part Time Teller
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cullen/Frost Bankers part-time (More than 3 years)

    Pros

    Benefits, Pay, Flexible, Co-workers, Management

    Cons

    Not many hours available as a part-timer, not many teller full-time positions


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