Cullen/Frost Bankers Reviews | Glassdoor

Cullen/Frost Bankers Reviews

Updated May 21, 2018
138 reviews

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4.0
StarStarStarStarStar
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Approve of CEO
Cullen/Frost Bankers Chairman & CEO Phillip Green
Phillip Green
51 Ratings

138 Employee Reviews

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Pros
  • Work/life balance is preserved with reasonable expectations for performance (in 8 reviews)

  • Great company values and culture (in 10 reviews)

Cons
  • Does not keep up with the current competitors: Low pay, no casual days, no training program, Vacation & PTO are minimal (in 7 reviews)

  • Little to no opportunity to get hired post-internship (in 4 reviews)

More Pros and Cons

  1. "Work hard, get rewarded."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Relationship Manager in Fort Worth, TX
    Current Employee - Associate Relationship Manager in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cullen/Frost Bankers full-time (More than a year)

    Pros

    Frost offers one of the industry's best commercial lending and credit analysis development programs in the world with the Associate Relationship Manager position. Great Company Culture.

    Cons

    Less competitive entry level pay.

    Advice to Management

    Increase entry level salaries to attract the best talent.


  2. "Associate Relationship Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cullen/Frost Bankers full-time

    Pros

    Good hours, nice people and relatively easy job responsibilities. Easy going learning environment with exposure to local businesses. Management is relaxed.

    Cons

    Atmosphere is much too structured. The advancement opportunities are not performance based but tenure based. Very low exposure to advanced analytics.

    Advice to Management

    Opportunities at the company need to revolve more around performance. The structured advancement infrastructure results in complacency among young workers.

  3. "Good People, Old-School Bank is good and bad"

    StarStarStarStarStar
    Former Employee - Relationship Manager in Dallas, TX
    Former Employee - Relationship Manager in Dallas, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Cullen/Frost Bankers full-time (More than 5 years)

    Pros

    Good people, less stressful than some sales environments. Good branding. Very good customers and a generally good reputation in the marketplace

    Cons

    Slow to adapt, Nepotism. This bank is based in San Antonio and at the end of the day that conservative culture does have some negative effects for more complex financial environments such as Dallas/Houston. Also, lots of older SVP types who aren't producing but won't move on or be moved out. This can hinder younger employees opportunities to grow.


  4. "Assistant Trust Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Administrator I
    Current Employee - Assistant Administrator I
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cullen/Frost Bankers full-time (More than 3 years)

    Pros

    I love this bank. Takes care of clients and employees fairly.

    Cons

    Hard to move up within department.


  5. "Limited Advancement Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Cullen/Frost Bankers full-time (More than 5 years)

    Pros

    Employees of the company are very helpful to coworkers

    Cons

    Management makes it difficult to advance in this company unless you are their friend.

    Advice to Management

    Offer more opportunity to existing employees


  6. "Financial analysis - Commercial Lending"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Relationship Manager in Houston, TX
    Current Employee - Associate Relationship Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cullen/Frost Bankers full-time (More than a year)

    Pros

    The people are great Frost for the most part. Like any company, there are a few bad apples but for the most part I work with genuinely good people. Good flexibility. Not micromanaged.

    Cons

    One of the biggest challenges is working for so many different people and different personality types. As an analyst I effectively have a new boss with every loan I work on. This is great for meeting people internally but challenging because I have a surface level relationship with most of the people I work for.

    Advice to Management

    Innovation is lacking. New ideas help flourish new business and keep employees excited/proud to work at Frost.


  7. "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cullen/Frost Bankers full-time

    Pros

    The company really takes care about their employees. The work environment is really good and it is like a big family.

    Cons

    There is no cons working for this company. They have great values and a great culture.

  8. "Well managed top to bottom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Austin, TX
    Current Employee - Personal Banker in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cullen/Frost Bankers full-time (Less than a year)

    Pros

    Great culture and great management. They show that they truest care for their employees. Frost bank is the type of company that you want to grow with.

    Cons

    Understaffed at branches. I feel it’s what the company has to do with the changes have come from the rise of banking online but bankers will find themselves doin too much teller work everyday


  9. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in San Antonio, TX
    Current Employee - Intern in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cullen/Frost Bankers part-time (More than a year)

    Pros

    Friendly and easy going environment. Great facility. Quality company.

    Cons

    IT department doesn't use latest technologies

    Advice to Management

    None


  10. "Overall enjoyed the experience. No place is perfect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FIA - Producer in Austin, TX
    Former Employee - FIA - Producer in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cullen/Frost Bankers full-time (More than 8 years)

    Pros

    Fine group of people. Great interactions between bank relationship managers and insurance sales people. Producer compensation structure is better than average if you can get to a higher tier.

    Cons

    Lead by HR means dead weight on staff for too long. Bank senior leadership does not understand the insurance operations. Frequent arguments between people. Service staff is over worked causing discord and frequent unhappiness.

    Advice to Management

    C- suite needs to gain a more intimate understanding of insurance operations.


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