Cullen/Frost Bankers Reviews | Glassdoor

Cullen/Frost Bankers Reviews

Updated November 6, 2018
158 reviews

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3.8
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Approve of CEO
Cullen/Frost Bankers Chairman & CEO Phillip Green
Phillip Green
65 Ratings

158 Employee Reviews

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Pros
  • "Work/life balance is preserved with reasonable expectations for performance" (in 9 reviews)

  • "Great company culture-good employee work environment" (in 11 reviews)

Cons
  • "Does not keep up with the current competitors: Low pay, no casual days, no training program, Vacation & PTO are minimal" (in 8 reviews)

  • "Little to no opportunity to get hired post-internship" (in 4 reviews)

More Pros and Cons

  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller
    Former Employee - Teller
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cullen/Frost Bankers part-time (More than a year)

    Pros

    Amazing job I liked It a lot

    Cons

    No cons at all Great

    Advice to Management

    None they were great as well


  2. "Former Intern"

    StarStarStarStarStar
    Former Employee - Intern
    Former Employee - Intern

    I worked at Cullen/Frost Bankers (Less than a year)

    Pros

    The company does a great job of helping you find a department that fits for you.

    Cons

    The summer internship program needs more information for legal interns.

  3. "Less Value for Tenured Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker
    Current Employee - Personal Banker
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Cullen/Frost Bankers full-time (More than 8 years)

    Pros

    The staff you work with on an everyday basis is like family. They truly do hire the best into their company. And the 401k/profit sharing plan is excellent. Overall, I would still recommend this company for these reasons, but would not suggest that you stop your search for bigger and better things.

    Cons

    The pay is not equal to the responsibility given to the position. Recently, Frost raised their minimum hourly wage to $15/hr for new emoloyees. But still have not offered a comparable wage increase to their Tenured staff that have stayed loyal to them.
    Managers expect more responsibility from their retail staff, but after receiving results that go above and beyond their expectations, they are still reluctant to consider these individuals for promotions or appropriate raises. Too many times, managers play favorites and sometimes even discourage current employees from applying for open positions.

    Advice to Management

    Put more value in the staff that stays to build your company, rather than new employees, or staff that have already expressed that they expect short term employment with Frost.


  4. "Registered brokerage associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Brokerage Associate in San Antonio, TX
    Current Employee - Registered Brokerage Associate in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cullen/Frost Bankers full-time (More than 10 years)

    Pros

    Good benefits, fair paid time off, good work culture and family friendly

    Cons

    Low pay, very conservative, management very slow to take action.


  5. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cullen/Frost Bankers full-time

    Pros

    Culture, integrity, people, customer service

    Cons

    Salary, Career opportunity, Lack of Diversity

    Advice to Management

    Lack of Diversity


  6. "Used to be great, couldn’t be farther from original culture"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cullen/Frost Bankers full-time

    Pros

    Good pay, good benefits, good philosophy/culture on paper

    Cons

    No suggestions from employees encouraged, very slow to progress, snobbish management

    Advice to Management

    Listen, be fair, be consistent, be the leader you want your employees to be and actually put some effort into their future


  7. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Treasury Management in San Antonio, TX
    Former Employee - Treasury Management in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cullen/Frost Bankers full-time (More than 5 years)

    Pros

    One Frost is a gorgeous location with great amenities

    Cons

    High turnover due to high-stress

    Advice to Management

    Correct the system issues so that our web services don’t fail so frequently.

  8. "Banking Officer II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cullen/Frost Bankers full-time

    Pros

    Nice people and manager

    Cons

    no place for advancement and backward


  9. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cullen/Frost Bankers full-time

    Pros

    Culture and employees are great. Managment is better than most places. Overall this is really a good place to work. Lots of long time employees, like 20-30 years.

    Cons

    Not sure salaries are up to industry standards


  10. "Great people. Slow work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Cullen/Frost Bankers full-time

    Pros

    Work/life balance
    Quality coworkers
    Beautiful campus
    24/7 gym
    Starbucks/cafe
    Frost-wide activities

    Cons

    Political roadblocks
    Unclear processes within department and other departments
    Indirect leadership

    Advice to Management

    Make necessary improvements to internal tech/development culture to retain talent.


Showing 158 of 166 reviews
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