Cullen/Frost Bankers Reviews | Glassdoor

Cullen/Frost Bankers Reviews

Updated October 3, 2017
17 reviews

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3.0
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Cullen/Frost Bankers Chairman & CEO Phillip Green
Phillip Green
4 Ratings

17 Employee Reviews

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Pros
  • Work/life balance is preserved with reasonable expectations for performance (in 8 reviews)

  • Great company values and culture (in 9 reviews)

Cons
  • Low pay, no developmental opportunities (in 7 reviews)

  • Little to no opportunity to get hired post-internship (in 4 reviews)

More Pros and Cons

  1. "Bank Teller for Frost Bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Missouri City, TX
    Former Employee - Bank Teller in Missouri City, TX
    Doesn't Recommend

    I worked at Cullen/Frost Bankers full-time (More than 3 years)

    Pros

    Full-time employees are salary with a .50 cent raise each year. The benefits include health, vision, & dental. Employee lunches & gatherings.

    Cons

    Working the closing shift leaves you with a lack of teamwork having no one willing to cover you if an emergency arises or you become sick. I would cover others shift as well as my own & even filled in as a floater at other locations but when I had the flu I had to work with a face mask because they wouldn't let me off. I tried to excel in the company and was always overlooked. I had a manager that spent time locked away in her office or away handling personal business. There was a lot of favoritism shown and clicks inside the company. To get ahead it's all in who you know.


  2. "Stuck in the Old Days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cullen/Frost Bankers full-time (More than a year)

    Pros

    - Environment: Located in Downtown, New Building, and great district.
    - Great company name to put down on a Resume.

    Cons

    - Cares more about numbers and goals rather than the employees.
    - Does not keep up with the current competitors: Low pay, no casual days, no training program, Vacation & PTO are minimal.
    -

    Advice to Management

    Learn how to be a Leader and not a Boss. Train your employees. DO YOUR JOB!

  3. "Administrative Assistant Intermediate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cullen/Frost Bankers full-time (More than a year)

    Pros

    Good benefits, profit sharing, great work environment

    Cons

    Very bureaucratic and mediocre pay.


  4. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern
    Former Employee - Intern
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cullen/Frost Bankers part-time (Less than a year)

    Pros

    Very good place to work for

    Cons

    Not greatest manager in the world

    Advice to Management

    Nothing


  5. "ARM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Cullen/Frost Bankers full-time

    Pros

    Wonderful environment.
    Great people.

    Cons

    Salary is too low in comparison to industry averages.
    No room for growth.


  6. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great culture and very customer service oriented

    Cons

    Low pay, no developmental opportunities

    Advice to Management

    Invest more resources on current employees


  7. "Excellent Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cullen/Frost Bankers full-time (More than 8 years)

    Pros

    They make it easy to provide excellent customer service. It was understood that we always looked out for the customer. They didn't push sales with the tellers like other banks do.

    Cons

    They are not family oriented. Work is always expected to come first.

  8. "It beats a blank."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst I in San Antonio, TX
    Current Employee - Programmer Analyst I in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cullen/Frost Bankers full-time (Less than a year)

    Pros

    Very friendly welcoming people. My manager has been flexible with work time (come in between 7 and 10. Work 8 hours plus lunch) lack of structure means Noone breathing down your neck all day.
    Gorgeous campus at Frost One. Very modern and chic. You learn an application and then you're the Go To person for it all. You can become a jack of all trades.

    Cons

    Low pay. Absolutely no training. People just code to get it done, not get it done right. Lack of structure is a pro and a con. Con is standards for coding that are optional to follow. Makes it very confusing to fix others code. Jack of all trades is a master of none, unless you call googling a skill. You can't take off work at all first 6 months. You get medical time after 3 months and vacation after 6 months.

    Advice to Management

    Invest in utilities that can help make the employees work more efficient to do. You can't fight fires you can't see. Also, being limited to Texas needs to not be the only thing you bank on for customer loyalty. Get some features.
    some of us have medical conditions that require monthly doctors appointments. If you won't change your policies that say 6 doctors visits a year is excessive, give employees who need exceptions the means to make one.


  9. Helpful (1)

    "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Harlingen, TX
    Former Employee - Teller in Harlingen, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The pay is great. You meet awsome customers and co workers. The workplace has a genuine warm feeling. You also work banking hours, so no working late nights, half days on Saturdays, and the bank is closed on Sundays.

    Cons

    Downsides are as a part time employee, vacation benifits are horrible... only 5 days a year no matter how long your employed with the company if you are part time. Also, I bellieve this depends on the supervisor but at my location flexability in scheduling was a NO! so not a great job if you attend school or have a second commitment.

    Advice to Management

    Be more flexable in scheduling and ecourage employees to be successful.


  10. "Teller"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cullen/Frost Bankers part-time

    Pros

    Nice people, good pay, clean environment

    Cons

    part time requires more hours than you expect, you can never take a day off, you have to work every Saturday

    Advice to Management

    If branch is not having tons of customers, allow employees to be off or go home.


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